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All 116 Zermatt hotels

Hotel National

4.5 of 5 Hotel   |   Matterstrasse 39, Zermatt 3920, Switzerland
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Ranked #16 of 116 Hotels in Zermatt
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
jdgoode007 Geneva, Switzerland
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97 reviews from our community

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    2
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26
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Geneva, Switzerland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a charming hotel, the common areas inside the hotel and the terrace are extremely comfortable and inviting. The Hotel staff, from top to bottom, were a delight, there wasn't anything they would not do for you, nothing was a problem, you only had to ask . I have noted that some of the guests had mentioned the proximity... More

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London England
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We had a lovely stay at the Hotel National. It made a great base for exploring and hiking. The staff made us very welcome every time we returned to the hotel, made a booking to eat at another restaurant , and took the time to make sure we had everything we needed. After long hikes the spa was a very... More

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Contributor
20 reviews 20 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here one night. Very nice and comfortable hotel; nice location. The staff, particularly, Eileen, was great. We had an early morning train so she offered to pack us a lunch pack... sweet gesture! The room was very nice and comfortable with a beautiful view of Matterhorn... They are as good as they advertize...

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Lake Worth, Fl
Top Contributor
68 reviews 68 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 23, 2014

There is not a single negative about this hotel. Our room was on the 4th floor (top). It had a balcony that faced the Matterhorn. It was done in the old world style of wood. The staff was extremely attentive, the room was immaculate, the bed was comfortable and the tap water was ice cold and delicious. If you are... More

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London, United Kingdom
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed May 4, 2014

The National holds the card that trumps all hotels in Zermatt. Opposite the Sunegga lift it's easily the best location, no need for long walks to the lift or squashing on the bus. We were given a warm welcome and complimentary drink at the bar (followed by another!), our room was great, although no Matterhorn view but when you're skiing... More

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Lucerne, Switzerland
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 17, 2014

service was exemplary, staff very friendly, clean, amazing food, lovely rooms. the hotel is located in the heart of zermatt. i can really recommend this hotel - you will have a fantastic time in the most beautiful place in Switzerland.

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Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 5, 2014

The hotel is in a perfect location directly across from the fastest lift in Zermatt the takes you directly in to the high alpine. The atmosphere is pure Swiss chalet with exceptional service complimented with phenomenal cuisine.

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UK
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed March 21, 2014

I stayed in this hotel with a large group in February of this year. What can I say? The staff were very friendly and incredibly accommodating, always eager to help us out with booking trips, advice on where to eat, visit etc. - not an easy task with 30+ people. Food was very good, breakfast buffet was excellent with plenty... More

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Oakville, Canada
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed March 15, 2014

This hotel exceeded our expectations in cleanliness, location and service. We would highly recommend staying here and would definately stay here again. The staff are warm, friendly and extremely helpful. They go above an beyond to make your stay as enjoyable as possible. The hotel Manager, Michael made us feel like family, was always available to answer any questions and... More

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HotelNationalZ, Geschäftsführer at Hotel National, responded to this review

Dear Chris, I want to jump at this chance to thank you for your confidence in our Hotel National Zermatt and our services. There is no better compliment than that you felt @ ease and found everything according to our promises! It is not our sole objective to meet your needs but to beat them and to inspire you. Awesome... More

Oakville, Canada
1 review
5 of 5 stars Reviewed March 13, 2014

We were a group of 12 (6 couples) and our whole experience was wonderful. The staff was very accommodating and attentive, the food (buffet and a la carte) was very good. I would highly recommend the Swiss speciality night which included entertainment. The rooms were sparkling clean, the bed inviting and there was lots of storage in the bedroom. When... More

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HotelNationalZ, Geschäftsführer at Hotel National, responded to this review

Dear Julia, on behalf of the entire Hotel National Zermatt team a BIG THANK YOU for your time and your great feedback! We very much appreciate your overall excellent rating. We thoroughly enjoyed looking after you as our guests and it is, amongst other things, due to comments like yours that we feel even more encouraged to live our passion... More

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Additional Information about Hotel National

Address: Matterstrasse 39, Zermatt 3920, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Valais > Zermatt
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hotel National 4.5*
Number of rooms: 54
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Also Known As:
National Hotel Zermatt

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