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All 118 Zermatt hotels

Hotel National

4.5 of 5 Hotel   |   Matterstrasse 39, Zermatt 3920, Switzerland
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Ranked #18 of 118 hotels in Zermatt
A recent review
5 of 5 stars reviewed 6 days ago
mhunkeler Lucerne, Switzerland
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87 people have reviewed this hotel

Traveler rating
    64
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    2
    0
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26
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
Lucerne, Switzerland
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

service was exemplary, staff very friendly, clean, amazing food, lovely rooms. the hotel is located in the heart of zermatt. i can really recommend this hotel - you will have a fantastic time in the most beautiful place in Switzerland.

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Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is in a perfect location directly across from the fastest lift in Zermatt the takes you directly in to the high alpine. The atmosphere is pure Swiss chalet with exceptional service complimented with phenomenal cuisine.

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UK
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 4 weeks ago

I stayed in this hotel with a large group in February of this year. What can I say? The staff were very friendly and incredibly accommodating, always eager to help us out with booking trips, advice on where to eat, visit etc. - not an easy task with 30+ people. Food was very good, breakfast buffet was excellent with plenty... More

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Oakville, Canada
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed March 15, 2014

This hotel exceeded our expectations in cleanliness, location and service. We would highly recommend staying here and would definately stay here again. The staff are warm, friendly and extremely helpful. They go above an beyond to make your stay as enjoyable as possible. The hotel Manager, Michael made us feel like family, was always available to answer any questions and... More

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HotelNationalZ, Geschäftsführer at Hotel National, responded to this review

Dear Chris, I want to jump at this chance to thank you for your confidence in our Hotel National Zermatt and our services. There is no better compliment than that you felt @ ease and found everything according to our promises! It is not our sole objective to meet your needs but to beat them and to inspire you. Awesome... More

Oakville, Canada
1 review
5 of 5 stars Reviewed March 13, 2014

We were a group of 12 (6 couples) and our whole experience was wonderful. The staff was very accommodating and attentive, the food (buffet and a la carte) was very good. I would highly recommend the Swiss speciality night which included entertainment. The rooms were sparkling clean, the bed inviting and there was lots of storage in the bedroom. When... More

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HotelNationalZ, Geschäftsführer at Hotel National, responded to this review

Dear Julia, on behalf of the entire Hotel National Zermatt team a BIG THANK YOU for your time and your great feedback! We very much appreciate your overall excellent rating. We thoroughly enjoyed looking after you as our guests and it is, amongst other things, due to comments like yours that we feel even more encouraged to live our passion... More

Newport Beach, California
1 review
5 of 5 stars Reviewed March 10, 2014

Our family of 5 had a fantastic stay at the Hotel National Zermatt. The rooms are nice, food is excellent and the staff is very friendly/helpful. Our three kids said it was the best ski vacation we have ever had. Location across the street from the lift makes for an ideal location.

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HotelNationalZ, Geschäftsführer at Hotel National, responded to this review

Dear Todd & Family, Thank you for sharing such fantastic comments with others and us! I am delighted to read that your entire family enjoyed their holiday time with us and that you had a memorable time! We always strive to exceed any expectations – let it be those of our smallest guests or those of adults. We therefore highly... More

Marbella, Spain
Top Contributor
125 reviews 125 reviews
20 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed March 5, 2014

The staff of this wonderful hotel makes all the difference, nothing is too much for them, from the reception staff to bar and restaurant and of course management, everyone is very nice, friendly, professional and helpful. The location is great just opposite one of the main lifts and it is only a short walk to the main street of town... More

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HotelNationalZ, Geschäftsführer at Hotel National, responded to this review

Greetings from the mountain village to the beach! I cannot thank you enough for the wonderful comments you have written about your recent stay with us! I am very glad to hear that you felt at ease and found everything according to our promises. Great reading that you liked us in all areas – from our reception, across restaurant, spa,... More

Surbiton
2 reviews
5 of 5 stars Reviewed February 23, 2014

The moment you walk through the front door of Hotel National, you are struck by a the combination of a warm welcome, great service and traditional Swiss ambience. Whilst uber helpful receptionists check you in over a complementary welcome drink, your bags are taken up to your room with minimum fuss, details of whatever ski lift passes you want are... More

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Toronto, Canada
Top Contributor
105 reviews 105 reviews
98 hotel reviews
264 helpful votes 264 helpful votes
5 of 5 stars Reviewed February 22, 2014

Spent a week at Hotel National during a February ski week with my daughter. The two most notable aspects of this hotel are 1) great location and 2) great service. The location is ideal for skiers and tourists alike. The staff are exceptionally friendly and helpful with all guests and all aspects. They go out of their way to help... More

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Bentley, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 19, 2014

I spent a week at Hotel National with a large work group, so we were perhaps not the easiest bunch of people to accommodate or put up with. Despite all this the hotel staff were endlessly patient and helpful, going above and beyond to make our stay perfect. My room was very comfortable, with a well-equipped bathroom that was clean... More

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Additional Information about Hotel National

Also Known As:
National Hotel Zermatt
Address: Matterstrasse 39, Zermatt 3920, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Valais > Zermatt
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#2 Business Hotel in Zermatt
#11 Luxury Hotel in Zermatt
#22 Family Hotel in Zermatt
#23 Romantic Hotel in Zermatt
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Hotel National 4.5*
Official Description (provided by the hotel):
All 54 of our rooms have a south-facing balcony, 41 of which offer an unimpeded view of the Matterhorn…you can be as flexible or spontaneous as you wish – simply book thenumber of sunsets you would desire, completely at your discretion with or without half-board (except public holidays)…you can enjoy your holiday regardless of the weather – our weekly schedule provides sporting adventure & fine dining both on and off-piste ... more   less 
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