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Hotel National

#23 of 115 Hotels in Zermatt
Certificate of Excellence
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Matterstrasse 39, Zermatt 3920, Switzerland
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Hotel National
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Hotel National
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124 reviews from our community

Traveler rating
    93
    27
    3
    1
    0
See reviews for
35
46
10
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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  • All months
    (124)
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    (47)
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    (7)
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    (24)
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    (46)
All months
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Had a wonderful stay at Hotel National. The service was excellent. Staff were very helpful and pleasant. The bed and room was comfortable, clean and well maintained during our 5 day stay. There was a lot of choice at breakfast and dinner was always varied and really nice. The ski lift station just across the road was ideal. Overall, the... More 

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Singapore, Singapore
Top Contributor
58 reviews 58 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had a a great time and the staff were extremely helpful and welcoming. They were more than happy to arrange restaurant reservations for us as we chose to eat out every night. The experience was diverse and all restaurants were within walking distance. The hotels location to the Sunnegga gondola was excellent, but the bus stop (every 10 minutes) was... More 

Was this review helpful? Yes 1
Portsmouth, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

Difficult to fault the hotel, location or resort, we had a great ski trip & will definately return. The Ntional has great facilities, excellent food, friendly staff for whom nothing was too much trouble, great location, rooms were spacious, well maintained clean & of a high standard, highly recommeded.

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Chicago, Illinois
1 review
5 of 5 stars Reviewed 4 weeks ago

Spent a week at the Hotel National and I can't say enough good things about the hotel, location, and staff. The staff greeted us upon arrival with a drink. They sat us down while our bags were taken to our room and explained the hotel, ski area and town. A very nice welcome and introduction to the town. The rooms... More 

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Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great Hotel experience! Not only are the rooms good with a perfect view on the Matterhorn, what makes this hotel a great experience is the lovely staff and the proximity to the ski station (just a 1 minute walk) - I felt welcome from the first second on and everything was done to make our stay great. Spa is fairly... More 

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Fredericton, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 2, 2015

This was our first visit to Zermatt and the hospitality was above and beyond our expectations. Our hotel room was a good size for the three of us. The room had lots of amenities: closet space for clothing and winter gear, mini fridge, hairdryer, bathrobe, slippers, and balconies for the nice afternoons. The spa is a great place to go... More 

Was this review helpful? Yes 3
Dundas, Canada
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 30, 2015

Great hotel. Very friendly to Canadians. Steps away from the ski lifts to the slopes. Hats off to Laurent and Fabio who both went over and above to make our vacation fun and enjoyable. Food was great and great ski room facilities.

Was this review helpful? Yes 2
edinburgh
Contributor
19 reviews 19 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 5, 2015

We have just spent New Years week at the National Hotel. We have stayed in Zermatt 3 times prior to this visit, each in a different hotel, but on return visits now, we will look no further. From the very start, we were given the warmest of welcomes even though we arrived much later than expected - around 10.30pm. Supper... More 

Was this review helpful? Yes 1
HotelNationalZ, Geschäftsführer at Hotel National, responded to this review

Dear choosycat Thank you so much for the amazing TA review subsequent your recent visit to us at our NATIONAL. The whole team here vividly remember your visit and all the broard-mindedness and kindness you spread. Laurent, Aylin and all others have asked me to pass on their thanks and best wishes to you all. Be assured we will arrange... More 

London
Contributor
12 reviews 12 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 2, 2015

We just read some of the less than five star reviews and wondered if the writers stayed at a different hotel. We loved our stay at the National. The hotel has some old world charm and is fantastically located, just 50 yards from the Sunnegga funicular. Breakfast and dinner were excellent. But what makes the National stand out is the... More 

Was this review helpful? Yes 1
HotelNationalZ, Geschäftsführer at Hotel National, responded to this review

Dear Ian Just wanted to express our thanks for taking the time to complete the TA review. It was simply fantastic to have you here at our NATIONAL! I am particularly glad you could profit from Europe’s highest-altitude ski area starting your skiing trips from our hotel located only 20 footsteps from the ski lift. The „Feel“ of our hotel... More 

Burlington, Canada
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed November 25, 2014

Truly first class. Great atmosphere with impeccable service in a facility reflecting the image of the iconic swiss Inn. Well designed SPA, complete with pool, wet and dry sauna. The highly professional staff and their friendliness make this hotel and negate the image of the dour swiss innkeeper. Pricewise, it is reasonable in this rather exclusive market. We shall return... More 

Was this review helpful? Yes 1
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