We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel National

4.5 of 5 Matterstrasse 39, Zermatt 3920, Switzerland
Hotel website
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Certificate of Excellence 2014
Hotel National
Professional photos View all
Browse nearby
Hotel National
Write a Review

101 reviews from our community

Traveler rating
    76
    23
    2
    0
    0
See reviews for
27
38
9
7
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (101)
  • Mar-May only
    (38)
  • Jun-Aug only
    (7)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (34)
All months
Dundee, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 12, 2014

The hotel is close to the station. Very attentive and helpful staff. Mt Matehorn is visible from the hotel rooms . The buffet breakfast is hot and fresh. The rooms are fairly large and clean. The staff help you to plan your trip to Mt Matehorn by checking on the interactive weather channel.They also give you tips for local treks... More

Was this review helpful? Yes
Adelaide, Australia
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 10, 2014

I selected this hotel on spec, and what a joy the whoe experience was, from the moment of arrival. Lovely welcoming and helpful staff - I wanted to walk the mountains as much as possible (September) and they were terrific at helping me to best paln my time an approach. A lovely comfortable room, wondrous view of the Matterhorn, and... More

Was this review helpful? Yes
Geneva, Switzerland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 15, 2014

This is a charming hotel, the common areas inside the hotel and the terrace are extremely comfortable and inviting. The Hotel staff, from top to bottom, were a delight, there wasn't anything they would not do for you, nothing was a problem, you only had to ask . I have noted that some of the guests had mentioned the proximity... More

Was this review helpful? Yes
London England
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed September 13, 2014 via mobile

We had a lovely stay at the Hotel National. It made a great base for exploring and hiking. The staff made us very welcome every time we returned to the hotel, made a booking to eat at another restaurant , and took the time to make sure we had everything we needed. After long hikes the spa was a very... More

Was this review helpful? Yes
Contributor
20 reviews 20 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 5, 2014

We stayed here one night. Very nice and comfortable hotel; nice location. The staff, particularly, Eileen, was great. We had an early morning train so she offered to pack us a lunch pack... sweet gesture! The room was very nice and comfortable with a beautiful view of Matterhorn... They are as good as they advertize...

Was this review helpful? Yes
Lake Worth, Fl
Top Contributor
68 reviews 68 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 23, 2014

There is not a single negative about this hotel. Our room was on the 4th floor (top). It had a balcony that faced the Matterhorn. It was done in the old world style of wood. The staff was extremely attentive, the room was immaculate, the bed was comfortable and the tap water was ice cold and delicious. If you are... More

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed May 4, 2014

The National holds the card that trumps all hotels in Zermatt. Opposite the Sunegga lift it's easily the best location, no need for long walks to the lift or squashing on the bus. We were given a warm welcome and complimentary drink at the bar (followed by another!), our room was great, although no Matterhorn view but when you're skiing... More

Was this review helpful? Yes
Lucerne, Switzerland
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 17, 2014

service was exemplary, staff very friendly, clean, amazing food, lovely rooms. the hotel is located in the heart of zermatt. i can really recommend this hotel - you will have a fantastic time in the most beautiful place in Switzerland.

Was this review helpful? Yes
Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 5, 2014

The hotel is in a perfect location directly across from the fastest lift in Zermatt the takes you directly in to the high alpine. The atmosphere is pure Swiss chalet with exceptional service complimented with phenomenal cuisine.

Was this review helpful? Yes 2
UK
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 21, 2014

I stayed in this hotel with a large group in February of this year. What can I say? The staff were very friendly and incredibly accommodating, always eager to help us out with booking trips, advice on where to eat, visit etc. - not an easy task with 30+ people. Food was very good, breakfast buffet was excellent with plenty... More

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel National? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel National

Address: Matterstrasse 39, Zermatt 3920, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hotel National 4.5*
Number of rooms: 54
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Priceline, Venere, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your Hotel National reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
National Hotel Zermatt

107 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (23)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (6)
Viewed
View from room (3)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (85)
Viewed
Hotel & grounds (31)
Viewed
Room/suite (15)
Viewed
Pool/beach area (12)
Viewed
Dining (12)
Viewed
Bathroom (2)
Viewed
Business center/function rooms (2)
Viewed
View from room (1)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay