We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel National

#24 of 110 Hotels in Zermatt
Certificate of Excellence
Hotel website
Matterstrasse 39, Zermatt 3920, Switzerland
Special Price
10% off room rate
Book on
TripAdvisor
Trusted partner. We work directly with getaroom to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Hotel National
Professional photos View all
Browse nearby
Hotel National
Add Photo

131 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    98
    29
    3
    1
    0
See reviews for
36
49
10
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (131)
  • Mar-May only
    (53)
  • Jun-Aug only
    (8)
  • Sep-Nov only
    (24)
  • Dec-Feb only
    (46)
All months
Coronado, California
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Had a wonderful stay at the Hotel National for 2 nights on my recent Holiday in Switzerland. The Staff is impeccable with their willingness to make your stay an exceptional one. I was with my 11 year old son and we stayed in a Twin room with great comfortable Beds and Pillows. The Beds were firm and the pillows were... More 

Was this review helpful? Yes
HotelNationalZ, Geschäftsführer at Hotel National, responded to this review

Dear Kevin! Just to express our thanks for taking your time to complete the TA review: It was fantastic to have both of you here in our Hotel National Zermatt! Your comments are a ringing endorsement of our day to day efforts and have been shared with the entire team – they beamed with joy when I read out your... More 

London, United Kingdom
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 12, 2015

I stayed here for three nights during the Zermatt Unplugged Festival. The location is ideal, only a short walk from the centre of town and right opposite the Sunnegga entrance for quick and easy access up to the Rothorn summit. The double room was a great size with a really good shower (always important!), and the balcony offered a fantastic... More 

Was this review helpful? Yes
berlin
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 28, 2015

It sort of felt like a hotel out of a novel - the motivated staff does their absolute best in everything from the friendly reception to the dining room and breakfast experience. I highly recommend this place and look forward to returning. Just a few nights here and I felt upon return the same as having been gone for a... More 

Was this review helpful? Yes
Stockholm, Sweden
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 25, 2015

We have stayed at this hotel every year for many years. It not only keeps us coming back, but it keeps getting better. Wonderful staff that gives great service in a friendly, unpretentious manner. Always willing to go out of the way to make the guests comfortable. Very convenient location, comfortable, quiet rooms, clean, great spa, excellent food and a... More 

Was this review helpful? Yes
Geneva, Geneve, Switzerland
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed March 29, 2015

The hotel is perfectly located walking distance from the station, the city center and in front of Sunnegga lift to the slopes. The hotel is alpine style with a touch of warm design. A really appreciated welcome drink at the arrival, a very competent and kind staff explaining the facility and how to make our stay in Zermatt even more... More 

Was this review helpful? Yes
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 19, 2015

Had a wonderful stay at Hotel National. The service was excellent. Staff were very helpful and pleasant. The bed and room was comfortable, clean and well maintained during our 5 day stay. There was a lot of choice at breakfast and dinner was always varied and really nice. The ski lift station just across the road was ideal. Overall, the... More 

Was this review helpful? Yes
Singapore, Singapore
Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed March 3, 2015

Had a a great time and the staff were extremely helpful and welcoming. They were more than happy to arrange restaurant reservations for us as we chose to eat out every night. The experience was diverse and all restaurants were within walking distance. The hotels location to the Sunnegga gondola was excellent, but the bus stop (every 10 minutes) was... More 

Was this review helpful? Yes 1
Portsmouth, United Kingdom
1 review
5 of 5 stars Reviewed March 2, 2015

Difficult to fault the hotel, location or resort, we had a great ski trip & will definately return. The Ntional has great facilities, excellent food, friendly staff for whom nothing was too much trouble, great location, rooms were spacious, well maintained clean & of a high standard, highly recommeded.

Was this review helpful? Yes
Chicago, Illinois
1 review
5 of 5 stars Reviewed March 1, 2015

Spent a week at the Hotel National and I can't say enough good things about the hotel, location, and staff. The staff greeted us upon arrival with a drink. They sat us down while our bags were taken to our room and explained the hotel, ski area and town. A very nice welcome and introduction to the town. The rooms... More 

Was this review helpful? Yes
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 28, 2015

Great Hotel experience! Not only are the rooms good with a perfect view on the Matterhorn, what makes this hotel a great experience is the lovely staff and the proximity to the ski station (just a 1 minute walk) - I felt welcome from the first second on and everything was done to make our stay great. Spa is fairly... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

138 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (30)
Viewed
Hotel & grounds (13)
Viewed
Room/suite (7)
Viewed
View from room (5)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (108)
Viewed
Room/suite (19)
Viewed
Hotel & grounds (35)
Viewed
Dining (13)
Viewed
Family/play areas (1)
Viewed
Pool/beach area (10)
Viewed
Bathroom (2)
Viewed
Business center/function rooms (2)
Viewed
View from room (1)
Viewed
Other (25)
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay