We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel National

#21 of 110 Hotels in Zermatt
Certificate of Excellence
Hotel website
Matterstrasse 39, Zermatt 3920, Switzerland
Special Rate
CHF155 (CHF)
Book on
TripAdvisor
Trusted partner. We work with getaroom to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Hotel National
View Map
Add Photo Write a Review

149 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    112
    33
    3
    1
    0
See reviews for
39
59
10
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (149)
  • Mar-May only
    (53)
  • Jun-Aug only
    (24)
  • Sep-Nov only
    (26)
  • Dec-Feb only
    (46)
All months
Level Contributor
47 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here in August during a trip around Switzerland and Italy. We were lucky as it was off-season so we got a very reasonable rate, however, we were so impressed by the hotel and service that we would definitely pay the standard rate to stay again. When we arrived at the hotel it was quite early so the staff... More 

Was this review helpful? Yes
Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here in August of 2015, the offseason. At least at that season, the hotel was a great value. The room was much larger than many European hotels and was very comfortable. The room, including the bath, was very modern and "up to date." The view of the Matterhorn from the balcony of the upstairs room was awesome. The breakfast... More 

Was this review helpful? Yes
Singapore, Singapore
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We had such a wonderful stay on Swiss National Day! Upon arrival, we were warmly welcomed by the staff. They provided warm towels and complimentary drinks of your choice. As we arrived way much earlier, the room was not ready. However, we were allowed to change at their wellness centre with comfort and ease. The room was spacious and we... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 4 weeks ago

After many years searching the time to go to Zermatt, I went for the weekend on the national day of Switzerland (August 1st). I booked a room with Matterhorn view on the upper floors. Unfortunately it rained all day on Saturday, thus I decided to relax a bit at the SPA, which was a great distraction from the daily working... More 

Was this review helpful? Yes
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We really enjoyed staying in Zermatt. It is the best choice to stay in the Hotel National Zermatt. Fabio from the front desk is really really helpful and friendly. He always greets us with his lovely great smile. He always preforms professionally. Once we arrived the hotel, he gave us very good suggestion to visit Gornergrat for the lovely afternoon.... More 

Was this review helpful? Yes
Kent
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 22, 2015

This hotel cannot be faulted. From arrival to departure we had a perfect experience. Upon arrival we were welcomed with the lovely gesture of hot towels for our hands and a welcome drink of our choice. We were then checked in and shown to our room. Free of charge they had upgraded us to a suite which was 2 floors... More 

Was this review helpful? Yes
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 19, 2015

We decided to get away from the heat wave in Geneva to Zermatt and it was a great idea. Zermatt is just breathtaking and staying at this hotel made the visit complete. The staff is extremely attentive, extremely hospitable. I appreciated the warm towel when we arrived and the welcome drink while they checked us in. The room was super... More 

Was this review helpful? Yes
HotelNationalZ, Geschäftsführer at Hotel National, responded to this review

Dear Corina Thank you for posting this fantastic review of your stay here at our Hotel National Zermatt. The pleasure of welcoming you both and looking after your needs for the weekend was all ours and we're delighted that we so clearly succeeded in giving you some stunning memories on top of getting away from Geneva’s heat wave. We are... More 

Sydney, Australia
Level Contributor
53 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed July 17, 2015

This hotel is extremely good.It is located 7 minutes walk to railway station,main street and supermarket. All rooms face the mountains and have balconies.Rooms are spacious and comfortable. Large bathrooms.Soap and shampoo container is fixed to wall, no individual toiletries. Lovely outdoor bar area with chairs covered with sheepskin for warmth in winter time. Dining area bright,meals excellent and service... More 

Was this review helpful? Yes
HotelNationalZ, Geschäftsführer at Hotel National, responded to this review

Dear Glamourous056 Thank you for posting this lovely review of your stay here at our Hotel National Zermatt. We are delighted you enjoyed staying in a spacious and comfortable room, in an ideal location for your leisure visit. It certainly sounds liked you packed in a lot to your two days and nights. There's no better way to start the... More 

Coronado, California
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 24, 2015

Had a wonderful stay at the Hotel National for 2 nights on my recent Holiday in Switzerland. The Staff is impeccable with their willingness to make your stay an exceptional one. I was with my 11 year old son and we stayed in a Twin room with great comfortable Beds and Pillows. The Beds were firm and the pillows were... More 

Was this review helpful? Yes
HotelNationalZ, Geschäftsführer at Hotel National, responded to this review

Dear Kevin! Just to express our thanks for taking your time to complete the TA review: It was fantastic to have both of you here in our Hotel National Zermatt! Your comments are a ringing endorsement of our day to day efforts and have been shared with the entire team – they beamed with joy when I read out your... More 

London, United Kingdom
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 12, 2015

I stayed here for three nights during the Zermatt Unplugged Festival. The location is ideal, only a short walk from the centre of town and right opposite the Sunnegga entrance for quick and easy access up to the Rothorn summit. The double room was a great size with a really good shower (always important!), and the balcony offered a fantastic... More 

Was this review helpful? Yes
HotelNationalZ, Geschäftsführer at Hotel National, responded to this review

Dear Kirsten Thank you for posting this glowing review of your stay at our Hotel National Zermatt. It certainly sounds like you had the most fabulous time and managed to experience many of the facilities our hotel has to offer. The location of the hotel is ideal for leisure travellers, with an adjacent mountain railway – the Sunnegga Paradise -... More 

Questions? Get answers from hotel staff and past guests. Ask a question

132 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (37)
Viewed
Hotel & grounds (13)
Viewed
Room/suite (7)
Viewed
View from room (5)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (95)
Viewed
Room/suite (16)
Viewed
Hotel & grounds (38)
Viewed
Pool/beach area (11)
Viewed
Dining (14)
Viewed
Family/play areas (1)
Viewed
Bathroom (2)
Viewed
Business center/function rooms (2)
Viewed
View from room (1)
Viewed
Other (10)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Zermatt hotels
0.1 mi away
Chalet Hotel Schoenegg
Chalet Hotel Schoenegg
#10 of 110 in Zermatt
5.0 of 5 stars 266 reviews
0.3 mi away
BELLERIVE Superior
BELLERIVE Superior
#2 of 110 in Zermatt
5.0 of 5 stars 268 reviews
0.2 mi away
Parkhotel Beau Site
Parkhotel Beau Site
#7 of 110 in Zermatt
5.0 of 5 stars 425 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Europe Hotel & Spa
Europe Hotel & Spa
#8 of 110 in Zermatt
5.0 of 5 stars 340 reviews
0.2 mi away
Hotel Silvana
Hotel Silvana
#24 of 110 in Zermatt
4.5 of 5 stars 99 reviews
0.7 mi away
Hotel Matterhorn Focus
Hotel Matterhorn Focus
#4 of 110 in Zermatt
5.0 of 5 stars 430 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay