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Hotel National

#24 of 115 Hotels in Zermatt
Certificate of Excellence
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Matterstrasse 39, Zermatt 3920, Switzerland
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Hotel National
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Hotel National
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128 reviews from our community

Traveler rating
    96
    28
    3
    1
    0
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35
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Stockholm, Sweden
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have stayed at this hotel every year for many years. It not only keeps us coming back, but it keeps getting better. Wonderful staff that gives great service in a friendly, unpretentious manner. Always willing to go out of the way to make the guests comfortable. Very convenient location, comfortable, quiet rooms, clean, great spa, excellent food and a... More 

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Geneva, Geneve, Switzerland
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is perfectly located walking distance from the station, the city center and in front of Sunnegga lift to the slopes. The hotel is alpine style with a touch of warm design. A really appreciated welcome drink at the arrival, a very competent and kind staff explaining the facility and how to make our stay in Zermatt even more... More 

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 19, 2015

Had a wonderful stay at Hotel National. The service was excellent. Staff were very helpful and pleasant. The bed and room was comfortable, clean and well maintained during our 5 day stay. There was a lot of choice at breakfast and dinner was always varied and really nice. The ski lift station just across the road was ideal. Overall, the... More 

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Singapore, Singapore
Top Contributor
59 reviews 59 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 3, 2015

Had a a great time and the staff were extremely helpful and welcoming. They were more than happy to arrange restaurant reservations for us as we chose to eat out every night. The experience was diverse and all restaurants were within walking distance. The hotels location to the Sunnegga gondola was excellent, but the bus stop (every 10 minutes) was... More 

Was this review helpful? Yes 1
Portsmouth, United Kingdom
1 review
5 of 5 stars Reviewed March 2, 2015

Difficult to fault the hotel, location or resort, we had a great ski trip & will definately return. The Ntional has great facilities, excellent food, friendly staff for whom nothing was too much trouble, great location, rooms were spacious, well maintained clean & of a high standard, highly recommeded.

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Chicago, Illinois
1 review
5 of 5 stars Reviewed March 1, 2015

Spent a week at the Hotel National and I can't say enough good things about the hotel, location, and staff. The staff greeted us upon arrival with a drink. They sat us down while our bags were taken to our room and explained the hotel, ski area and town. A very nice welcome and introduction to the town. The rooms... More 

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Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 28, 2015

Great Hotel experience! Not only are the rooms good with a perfect view on the Matterhorn, what makes this hotel a great experience is the lovely staff and the proximity to the ski station (just a 1 minute walk) - I felt welcome from the first second on and everything was done to make our stay great. Spa is fairly... More 

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Fredericton, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 2, 2015

This was our first visit to Zermatt and the hospitality was above and beyond our expectations. Our hotel room was a good size for the three of us. The room had lots of amenities: closet space for clothing and winter gear, mini fridge, hairdryer, bathrobe, slippers, and balconies for the nice afternoons. The spa is a great place to go... More 

Was this review helpful? Yes 3
Dundas, Canada
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 30, 2015

Great hotel. Very friendly to Canadians. Steps away from the ski lifts to the slopes. Hats off to Laurent and Fabio who both went over and above to make our vacation fun and enjoyable. Food was great and great ski room facilities.

Was this review helpful? Yes 2
edinburgh
Contributor
19 reviews 19 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 5, 2015

We have just spent New Years week at the National Hotel. We have stayed in Zermatt 3 times prior to this visit, each in a different hotel, but on return visits now, we will look no further. From the very start, we were given the warmest of welcomes even though we arrived much later than expected - around 10.30pm. Supper... More 

Was this review helpful? Yes 1
HotelNationalZ, Geschäftsführer at Hotel National, responded to this review

Dear choosycat Thank you so much for the amazing TA review subsequent your recent visit to us at our NATIONAL. The whole team here vividly remember your visit and all the broard-mindedness and kindness you spread. Laurent, Aylin and all others have asked me to pass on their thanks and best wishes to you all. Be assured we will arrange... More 

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