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Hotel Mirabeau

#23 of 110 Hotels in Zermatt
Certificate of Excellence
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Untere Mattenstrasse 12-14 | 3920 Zermatt, Zermatt 3920, Switzerland
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10% off room rate
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1 room 1 adult
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411 Reviews from our TripAdvisor Community

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Sofia, Bulgaria
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We have spent a week skiing with my family in Zermatt and the experience we had was unforgettable. The whole staff of Hotel Mirabeau presented us with everything needed for a great stay. The food was amazing ( we were on a HB basis) with a wide wine list, the room was kept clean and the reception staff very responsive.... More 

Helpful?
Thank Miro1969
Dudley, United Kingdom
Level Contributor
2 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

I have had one of the best holidays ever hotel staff were wonderful rooms spotless food excellent and a beautiful view of the Matterhorn from our room. Zermatt is a beautiful place to stay and to top it all I learnt to ski. We also Tobogganed down the piste after a night out up the mountain such a laugh.

Helpful?
Thank LovelyLisa7
Wirral, UK
Level Contributor
5 reviews
3 of 5 stars Reviewed 6 days ago NEW

Location is good for both the town and skiing. I had a single room that was OK and a reasonable standard for the price. Breakfast was fine and they cook the eggs fresh. Staff in the restaurant were good but the reception staff appeared to be under pressure and not very friendly. Watch out for the bar staff upselling to... More 

Helpful?
Thank WpkWirral
MirabeauZermatt, Deputy General Manager at Hotel Mirabeau, responded to this review

Dear WpkWirral Thank you very much for your constructive feedback regarding your stay at the hotel Mirabeau. We truly apologize that your experience at the bar was not up to your expectation. Our mixologist, who concocts long drinks and cocktails of high standard using only the finest of ingredients, also reflects the respectively higher price. Please note, that the prices... More 

Northumberland
Level Contributor
98 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed 1 week ago

Centrally located and just 100 metres from the Gornegrat railway that runs to 3000 metres above Riffelberg. The hotel features an excellent restaurant that serves an extensive breakfast and dinner. The gym is very small but there is a nice swimming pool and spa. Josef's is a lovely wine bar for an aperitif and there is a large peaceful lounge... More 

Helpful?
1 Thank DavidandGillian
Dubai, United Arab Emirates
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I have loved the place and would sure visit them again, friendly staffs and speaks well English. Never the less we had to point out on the cleanliness of the room service to the reception but they have taken the right action on the spot.

Helpful?
1 Thank Theone11811
MarieJulen, Deputy General Manager at Hotel Mirabeau, responded to this review

Dear Theone11811, Thank you very much for your kind review. Indeed our housekeeping usually cleans the rooms between 8.am and lunch time and then again in the evening, but like in your case, we can always arrange someone to come clean your room if this timing doesn't suit our guests. We are very much looking forward to welcoming you back... More 

Basel, Switzerland
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is not a large, unfriendly hotel, but a place that feels like very large family home. Everyone on staff, from the electric car driver, the front desk staff, breakfast staff and Vicktor in the Joseph Wine Bar, made us feel like we were visiting friends rather than staying in a hotel. They were friendly and went way beyond the... More 

Helpful?
Thank JoZoB2
MarieJulen, Leiter Front Office at Hotel Mirabeau, responded to this review

Dear JoZoB2 many thanks for your great feedback! We are glad to hear that you enjoyed your stay and that we could give you the feeling that you are part of "the Mirabeau family". Every department's desire in our hotel is to go beyond the normal requirements of our guests so that from day one they can enjoy their holidays... More 

Norwich, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 5, 2016 via mobile

Very friendly staff and owners. The rooms are large with good bathrooms. The five course dinners are out of this world. Superb swimming pool. Lovely bar with log fire. The ski lockers have boot warmers.

Helpful?
1 Thank Tony F
Wilmington, North Carolina
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed December 23, 2015

This place is great. The staff was awesome, spoke great english and were very helpful. Upon checkin the staff informed me that I got a free upgrade with a Matterhorn view so it was great from the start. The location is really close to the train station and an easy walk even with luggage. It is also a 30 second... More 

Helpful?
Thank BLeary
Pune, India
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed December 13, 2015 via mobile

Maybe it was just before the season as we stayed here on the weekend of 11th n 12th of December. Quite a few of the facilities like the wine lounge and restaurant were not open or functioning partly. Lunch was simply not available!! The mountain view room had just a glimpse of the mountain as we were on the first... More 

Helpful?
1 Thank mukesh m
Basel
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 21, 2015

Beautiful room, modern yet cosy with lovely view of the Matterhorn. This hotel ticked all the boxes, good location, friendly staff, excellent breakfast and the most comfortable beds! Loved the spa area with it's saunas, steam room, various showers (incl. glacier one!) and to finish, warm waterbeds in a quiet area to relax (the massages were also tip-top). We had... More 

Helpful?
1 Thank Margaret C
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