This family run hotel was the perfect place to stay for our ski vacation. The staff is very accomodating, professional, and truly eager to ensure that your stay will be top rate. Everywhere in Zermatt is over the top expensive, but we feel that that rate the we paid, which included sit down dinner and full buffet breakfast was solid... More

Great hotel with nice rooms, great food, helpfull and friendly staff, very nice spa and swimming pool. Practical situated near lifts, shops etc. Perfect hotel for families as well as for couples! The wifi is not the best, but thats all.

Very good hotel, great food, lovely rooms! Children are more than welcome. The pool (SPA)was beautiful. Definitely recommended for the family, we will certainly go back. The afternoon tea was great, also the bar was super. The service was TOP, even the owner helped in the kitchen, desk, ...! 1 small thing the WIFI was not working good in the... More

My fourth stay at the hotel was great as usual. I had highly recommended it to the 10 people who accompanied me this time, and they were not disappointed : all responded with nothing but praise, being it (with the exception of one of them) their first time at the hotel. While a few aspects improved since my last visit... More

Wonderful food, impecable service and SPA at La Ginabelle. I have no complaints, Staff very helpful. Large rooms Nice apres ski with piano player wonderful swimming pool not far away from one of the lifts. That's all.

Conveniently situated near the train station, this hotel is quaint and delightful. We found the staff to be helpful and willing to go the extra mile. The owner is attentive to every detail and can be found in the kitchen, dining room, at the front desk or inspecting the public areas. We had a slight problem with our toilet and... More

Stayed at this hotel second new year running with our children, 2, 5, and 8 years. Like last time, they could not be more relaxed about the kids, (other guest too, since most guests at this time have young kids). The personal service and attention from the owners is exemplary, and creates a warm cosy atmosphere. Food was generally very... More

The Abgottspon-Schell family look after every detail ,nothing is too much trouble Close to Lift ,Excellent Spa, great for families but also good for couples. Three choises of pillows! If there is a better half board option in the Alps then please let me know - Almost Michelin Star 5 course dinner every night , have stayed in Alex and... More

Love this hotel and all the staff. After staying in April 2011 when it was so hot in resort we were in flip flops, we returned in December 2012 for a 5 day stay pre Xmas for a quick ski. Room very comfy and quiet. Food delicious and the indoor and outdoor pools lovely to revive the tired ski legs.... More