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Hotel La Ginabelle

#34 of 115 Hotels in Zermatt
Certificate of Excellence
Vispastrasse 52, Zermatt 3920, Switzerland
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Hotel La Ginabelle
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Hotel La Ginabelle
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Hotel La Ginabelle
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174 reviews from our community

Traveler rating
    119
    40
    9
    5
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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London, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

We had a wonderful trip to Zermatt over Easter! The Hotel Ginabelle was excellent. The food was great, the staff is very welcoming. It is a family run business, and they pay great attention to their guests. My kids loved the kids club, and the pool was really perfect with an inside and outside area. I would highly recommend the... More 

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London
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Clearly enjoyed by regulars, friendly staff and good food - not chic but very Swiss. Clean and comfortable with a very spoiling spa in the basement, including an indoor and outdoor pool, steam room and hot tubs.

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Contributor
17 reviews 17 reviews
13 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed March 13, 2015

Oh man we loved this place. We arrived a little earlier than expected and they were quick to get us into our room. We booked a "Matterhorn" view and tbh, it wasn't quite worth it- we could barely see the Matterhorn from our balcony. But that's ok, lesson learned- we spent 95% of our time on the slopes & in... More 

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Solothurn, Switzerland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 15, 2015

There are plenty of nice things to say about our stay. My favourites are, that the owner is really putting so many efforts himself, seeking contact with guests, helping out his team no matter if it's kitchen, service, reception, spa, ... Especially nice were Nadine (childcare) and the Pianist. Our son (5 years old) was enjoying such a good time... More 

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Zurich, Switzerland
Senior Contributor
46 reviews 46 reviews
43 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed January 15, 2015

We stayed at the Ginabelle for 4 nights in July 2014 together with another family, we being 2 adults and a 5-year old and the other family consisting of 2 adults, a 5 -year old and a baby. Upon arrival we discovered that we had been allocated different rooms than what we had reserved. It wasn't possible to switch rooms... More 

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1 review
5 of 5 stars Reviewed January 7, 2015

I would just like to say that the staff were incredible!! Everyone was so amazing and I wanted to stay longer. I broke my ankle xmas day and everyone was so helpful and accommodating. We will definitely be back. The spa facilities are great too and the food was amazing.

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auntieroz
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 2, 2015

La Ginabelle is a hotel with excellent amenities and large rooms. If you get certain rooms, you can see the Matterhorn. The bathrooms are large with upmarket amenities and a magnifying mirror. The beds were also very good with top quality linen. Some of us stayed in the 'chalet' looking part whose elevator is just past the front desk. But... More 

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San Francisco, California
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed December 30, 2014

We couldn't have asked for a better experience! The hotel was a perfect mix between modern and classic. The rooms and rest of the hotel were fairly new with all the amenities, but it still held a nice boutique charm and feel to it. The staff was very helpful (most remembered our names) and the service was superb. We stayed... More 

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Basel, Basel-Stadt, Switzerland
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 24, 2014

My family and I stayed at Hotel La Ginabelle (Room 414 & 106) recently and had a very nice experience. I recommend staying on the upper floors of the hotel as the lower rooms may be a bit louder. The staff was courteous and very helpful. The Hotel is an easy walk from the train station with restaurants nearby. Both... More 

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Charlotte, North Carolina
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed November 1, 2014

La Ginabelle looks great in pictures. When visiting we were able to find the locations from which the images were shot that were used in the marketing materials. Our actual experience was very different. While the dining room is nice, our room was one of the worst we have had in recent travels. We booked a "turret" room and found... More 

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