We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 115 Zermatt hotels

Gornergrat Dorf Hotel

3.0 of 5 Hotel   |   Bahnhofstrasse 1, Zermatt 3920, Switzerland
Hotel amenities
Save Saved
You added Gornergrat Dorf Hotel to your Saves list
Gornergrat Dorf Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
60%
Ranked #102 of 115 hotels in Zermatt
A recent review
3 of 5 stars reviewed 1 week ago
JimD2007 Bern, Switzerland
  • Overview
  • Reviews (36)
  • Similar Hotels
  • Photos (16)
  • Amenities
  • Q&A
  • Room tips (3)
  • Location
  • More
Write a Review

36 people have reviewed this hotel

Traveler rating
    5
    13
    8
    3
    7
See reviews for
14
10
Solo
0
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Bern, Switzerland
Contributor
15 reviews 15 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We stayed at this hotel at the end of a trip on the Glacier Express. The hotel is located just across the street from train station, so it is very easy to find. We were very happy with the hotel, the rooms we had were nicely made up and while the bathrooms were clean and serviceable, the decor was a... More

Was this review helpful? Yes
Boston, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 17, 2014

Came here a ski trip with a group of 20. The room was nice. The pillows are very soft. You are right in the middle of town can easily walk to the slopes. It's also next door to the food coop. You can buy snacks and booze there. Each room has a fridge. Bring your own shower gel as they... More

Was this review helpful? Yes
Singapore
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 7, 2014

We stayed at this hotel on the night of April 5th. We arrived at Zermatt from Chur via Glacier Express. The is smack in front (on the right) of the station exit. We found the location very convenient. Some of the recent reviews of the hotel have not been very positive, however, we were quite happy with the hotel and... More

Was this review helpful? Yes 1
Oakton, Virginia
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed January 7, 2014

The room smelled like cigarette smoke as soon as we got there. We raised the issue with management and, initially, nothing was done. Subsequently, after about two days, they offered to change our room, but they never acknowledged there was a problem or that it wouldn't occur in any other room. We left.

Was this review helpful? Yes
London & Birmingham UK
Top Contributor
316 reviews 316 reviews
111 hotel reviews
477 helpful votes 477 helpful votes
2 of 5 stars Reviewed September 1, 2013

This was - no question - the most expensive hotel we've ever stayed at. For £250 a night you get a room for the night right opposite the railway station, but that's about it. The location was the only thing going for it. There's a Co-Op right next door for snacks and drinks. I'm not sure if this was good... More

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed December 5, 2012 via mobile

Stayed here for four night with my family. We paid 498 chf. a night. The service was bad, the room was dated and the food not even worthy as dog food. Do not know how this place can be a 3 star hotel - they do not even deserve 1.

Was this review helpful? Yes
Mumbai (Bombay), India
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 24, 2012

This hotel was really nice. What nailed it for us was the extremely warm welcome and the enthusiasm of the young lady at the reception. The hotel is bang opposite Zermatt train station and since Zermatt in itself is such a beautiful place the walk from the hotel to most places around was pleasant. We did not eat at the... More

Was this review helpful? Yes 1
Brisbane, Australia
Top Contributor
100 reviews 100 reviews
38 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed May 3, 2012

Close to railway station. Overlooks the town Square. Balcony with great views. Friendly Reception staff but not available after 7.30pm. Wi fi doesn't work. Lovely little mock Swiss town Views of the Matterhorn. Plenty of things to do even if not sking or boarding. Fabulous cable car ride to the top of Mt Pilateus. Nowhere to dry towels and wet... More

Was this review helpful? Yes
Gorssel, Gelderland, Netherlands
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 2, 2011

We stayed in this hotel a year ago. The price was low in comparence with the other hotels and for that we got a nice room, maybe a bit dated, with a great view. We had lots of fun watching the people in the main street and the Matterhorn was full in view! The people complaining about this hotel probably... More

Was this review helpful? Yes 1
Belgium
Contributor
13 reviews 13 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 11, 2011

We arrived in Zermatt having no reservation and on a busy day, and proceeded to scout out the hotel situation. Surprise, surprise...after walking all over town and visiting the tourist office, this hotel stood right across from the train station and had the best deal going for us. It was 156 Swiss Francs for two with breakfast, and by Zermatt... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Gornergrat Dorf Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing
Hotels you might also like...
Check In Check Out
Price Your Stay

Been to Gornergrat Dorf Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Gornergrat Dorf Hotel

Address: Bahnhofstrasse 1, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Valais > Zermatt
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Gornergrat Dorf Hotel 3*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Otel, Travelocity, Hotels.com and HotelsClick so you can book your Gornergrat Dorf Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Gornergrat Dorf

16 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (12)
Viewed
Hotel & grounds (5)
Viewed
Bathroom (1)
Viewed
Room/suite (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Hotel & grounds (2)
Viewed
Other (3)

Amenities

Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Class
Official Description (provided by the hotel)
Group-oriented Hotel with restaurant, sauna and solarium located opposite the railway station; staff is multilingual. ... more   less 
Number of rooms
60

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer