hi, stayed in this hotel for 1 night. quite a distance from train station, though a pick up can be arranged if you inform the hotel in advance. room was nice and big with a blocked partial view of Matterhorn mountain from the balcony. management was nice as they gave me a free upgrade to junior suite and hence had... more

I've been in Bristol only for a night, but my impressions are only good. special note - the manager Francis hospitality and responsiveness. when we just arrived there - it was a beautiful sunny day and Francis told us: "Guys, you should faster go to you room and prepare you equipment shortly to catch the good weather. we will loose... more

Having just returned from a fantastic Xmas and New Year 2008 in Zermatt, I wanted to say how wonderful the Hotel Bristol is. The staff are lovely, the hotel really clean and well kept, excellent facilities, great position and not forgetting the glorious 5 course evening meals (if you book half board). The Manager was fab and made a real... more

Three of us stayed at the Bristol for a 2 day 1 night stay. We had a wonderful stay in one of the mini-suites. The view of the Matterhorn was nice. Everything about the hotel is what you would expect at a Swiss resort...relaxed, clean, and fun. The hotel staff treated us like guests in a private home and after... more

While in Switzerland for a few weeks in 2005 we squeezed in an impromptu trip to Zermatt - which turned out to be one of the highlights of our trip. We took the train in to Zermatt from Tasch(Zermatt is a car free resort) and (luggage in tow) began searching for a place to stay. Luckily the train depot had... more

We stayed at Hotel Bristol the last week of March (2007) and we were pleasantly surprised. We booked it using orbitz.com and really didn't know what to expect at all. We had a beautiful room with a huge balcony facing Matterhorn. Ask for Room #4. It was right across the street from the bus to the slopes and a short... more

Stayed here in late March 2007. We had a spectacular view of the Matterhorn from our terrace. Rooms are clean, modern and comfortable; a good value for Zermatt. The hotel is at the opposite end of town from the rail station; just call from the station for a ride in their cute taxi. Their are several good restaurants within walking... more

My wife and I stayed at Hotel Bristol last week and after booking directly with the hotel and having confirmed a room with Matterhorn view, on arrival we were "bumped" to the opposite side of the hotel. In fairness, they claimed this room was larger and offered to move us the next night to the side with the view, but... more

I booked a special paket with ski ticket, ski rent and a double room with breakfast included. Once there, I asked the hotel owner (older lady) if I could get a voucher for the sports shop instead the ski rent. She grampy replied that the offer is already cheap enough and that I booked the whole package (in other hotels... more