We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 118 Zermatt hotels

Hotel Bristol

3.0 of 5 Hotel   |   Schluhmattstrasse 3, Zermatt 3920, Switzerland
Hotel amenities
Save Saved
You added Hotel Bristol to your Saves list
Hotel Bristol
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
93%
Ranked #44 of 118 hotels in Zermatt
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
Jean T Geneva, Switzerland
  • Reviews (118)
  • Photos (58)
  • Prices
  • Amenities
  • Room tips (26)
  • Back to top
Write a Review

118 people have reviewed this hotel

Traveler rating
    54
    53
    6
    4
    1
See reviews for
37
40
8
3
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Swedish first
  • Any
English first
Geneva, Switzerland
1 review
5 of 5 stars Reviewed yesterday NEW

I chose this hotel because of its great reviews and the fact it was one of the very few hotels in Zermatt accepting to take reservations for only 1 night (versus a minimum stay of 3 to 5 nights) for most other hotels); Also the staff when I made the reservation over the phone was very friendly and efficient. Hotel... More

Was this review helpful? Yes
Cleveland, OH
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Zermatt was our last stop of a vacation in Switzerland. We stayed two nights at this hotel and really enjoyed the hospitality. Breakfast was included each morning, and it was a complete breakfast. We really enjoyed the reception the second night. Champagne and appetizers were served and it was nice to meet some of the other guests from around the... More

Was this review helpful? Yes 1
BristolZermatt, Inhaber at Hotel Bristol, responded to this review

Thank you very much for staying with us and for your positive feedback. It would be great to greet you another time in our hotel. Regards from Zermatt, Francis More

Toronto
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

My friends and I stayed for 11 days and thoroughly enjoyed our stay. We all had fantastic views of the Matterhorn and the rooms were clean and reasonably sized. Francis and all of his staff were very friendly, accommodating and made us feel at home. The meals were excellent, especially the dinners which consisted of five delicious courses each night.

Was this review helpful? Yes 2
BristolZermatt, Inhaber at Hotel Bristol, responded to this review

Thank you ver ymuch for your feedback. We will inform the kitchen about the good job there doing. It would be great to greet you some other time in our hotel. Regards Francis More

sydney
Contributor
19 reviews 19 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

we came to Zermatt looking for views of the Matterhorn and were not disappointed as we could see it from our hotel room. Waking up a little earlier and opening our curtains showed this amazing view of the Matterhorn. Our room was very comfortable and breakfast was very enjoyable. The location is excellent and only a short distance away from... More

Was this review helpful? Yes
BristolZermatt, Inhaber at Hotel Bristol, responded to this review

Thank you very much for this positive feedback. We would be very happy to greet you some other time in our hotel. Greetings from Zermatt, Francis More

Zabul, AF
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 of 5 stars Reviewed February 16, 2014

This was a decent, clean, reasonably priced (by Swiss standards) hotel in a good, central location. The best thing about this hotel was the breakfast. This was probably the best (inclusive) hotel breakfast spread that I have ever seen! The staff was friendly, helpful, and accommodating. The facilities are nice and ample, and I didn't even have time to enjoy... More

Was this review helpful? Yes
BristolZermatt, Owner at Hotel Bristol, responded to this review

Thank you very much for your review. The next time we will try to get you in a room with Matterhorn view. Our single rooms unfortunately do not have Matterhorn view. Greetings from the sunny moutains More

Oslo, Norway
2 reviews
5 of 5 stars Reviewed February 3, 2014

During our stay, an extended weekend end of January, we were several times impressed by the over average service minded staff, who really kept us comfortable the four days we where there. The hotel has a central location, nice and clean, good breakfast and a friendly staff!

Was this review helpful? Yes
Sydney, Australia
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 29, 2014 via mobile

Our first trip to Zermatt in January 2014 which won't be our last as we must go back and a big part of the must will be that we stay at the Hotel Bristol. What a delightful find was this hotel. Staff were super efficient, very friendly and always eager to help with any request. We felt so at home... More

Was this review helpful? Yes 1
Baltimore, Maryland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 4, 2014

Francis (the owner) was so wonderful. He knows everything about Zermatt and skiing. Great views of the Matterhorn on a clear day and there's very good complimentary breakfast with lots of choices of great food. At 6:00 Francis and his wife Josephine host an apero with prosecco and delicious passed hors d'oeuvres. We had a terrific stay and would highly... More

Was this review helpful? Yes 1
Nyon, Switzerland
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 26, 2013

We booked this 3-day, 2-night long weekend months ago, and have been blessed with perfect fresh snow, and bright blue sky, the view from the bedroom was incredible, straight on the Matterhorn, what else to ask for? We asked to be moved to another room when we arrived as it did smell of cigarette smoke. We got upgraded with one... More

Was this review helpful? Yes 1
Basel, Switzerland
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 17, 2013

Hotel Brisol has great customer service and wonderful location. The staff helped us at every turn. We asked for a room with a view of the Matterhorn and we had an awesome view. There is a kids room which our children loved and the breakfast was top notch. Wonderful town and great experience at the Hotel Bristol!

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Hotel Bristol, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Bristol? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Bristol

Also Known As:
Bristol Hotel Zermatt
Address: Schluhmattstrasse 3, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Valais > Zermatt
Amenities:
Free Breakfast Kitchenette Restaurant
Hotel Style:
#30 Family Hotel in Zermatt
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hotel Bristol 3*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Priceline, Orbitz, Tingo, TripOnline SA, Otel, Agoda and Venere so you can book your Hotel Bristol reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

58 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (53)
Viewed
View from room (10)
Viewed
Bathroom (3)
Viewed
Hotel & grounds (18)
Viewed
Room/suite (10)
Viewed
Dining (1)
Viewed
Pool/beach area (1)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (1)
Viewed
Dining (1)
Viewed
Other (2)

Best prices for your stay

Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Expedia.com Booking.com Hotels.com
and 8 more sites!

Amenities

Free Breakfast Kitchenette Restaurant
Hotel Style
#30 Family Hotel in Zermatt
Hotel Class
Number of rooms
49

See which rooms travelers prefer

Sorry, our search service is down. Displaying the most recent room tips below.