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Hotel Bristol

Schluhmattstrasse 3, Zermatt 3920, Switzerland
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198 Reviews from our TripAdvisor Community

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Traveler rating
    104
    80
    9
    4
    1
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66
65
10
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (198)
  • Mar-May only
    (44)
  • Jun-Aug only
    (65)
  • Sep-Nov only
    (40)
  • Dec-Feb only
    (49)
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Caronport, Saskatchewan, Canada
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beds are very comfy. Service was good with English speaking people. Wifi was good and the breakfast had good selection. Nice and close to the gondola lifts (about 10 minute walk). Our room had a balcony with a nice view of the Matterhorn.

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BristolZermatt, Leiter Front Office at Hotel Bristol, responded to this review

Thank you for the positive feedback. We are glad you enjoyed your stay in the alps in our hotel! More 

Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Zermatt is pricey, but hotel bristol was a great mid range option. We opted to pay a little more for a Matterhorn view and it was totally worth it. Rooms were clean and modern. Each with a small balcony; we spent hours on ours staring at the unbelievable view. Breakfast was hearty, with a self serve omelette and crepe station.... More 

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BristolZermatt, Leiter Front Office at Hotel Bristol, responded to this review

We are very pleased to hear you enjoyed the hotel and the egg station which we just god this summer! Thank you very much! More 

Ridgewood NJ
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a very nice family run hotel in the heart of Zermatt. Our room had a great view of the Matterhorn and a balcony. Service was excellent. There is a large deck with tables and chairs, a trampoline, sandbox & other kids' stuff. A welcoming place.

Was this review helpful? Yes 2
BristolZermatt, Manager at Hotel Bristol, responded to this review

Thank you very much for your feedback! We are glad you enjoyed your stay in our hotel. Greetings from the Matterhorn! More 

Nova Gorica, Slovenia
Level Contributor
158 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed July 7, 2015

Good and nice hotel in Zermatt.Located in centre and you have a nice panoramic view.Rooms are small enough for good stay. We have also very good experience with a Staff on the reception so we will look forward to consider this hotel also for future visit in Zermat. Thanks and Best Regards

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BristolZermatt, Leiter Front Office at Hotel Bristol, responded to this review

We hope to see you once more in Zermatt!Thank you for the feedback! More 

Queensland, Australia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 30, 2015

It's probably always going to improve your visit when it starts with a room upgrade. This meant we had a view of the Matterhorn- which, if you can afford it, I would recommend: just as a treat. It also meant more space and a couch, which were just really pleasant. I think our room was a deluxe. Nice colours, well... More 

Was this review helpful? Yes 1
BristolZermatt, Leiter Front Office at Hotel Bristol, responded to this review

Thank you very much for your postive Feedback. We are glad you enjoyed the stay and the view! Maybe you will be back for winter skiing. Greetings from the moutains! More 

Wolcottville, Indiana
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 24, 2015

We booked a quad room with Hotel Bristol. When we confirmed our arrival time a few weeks before we were told our reservation was in their apartment Meric. We checked into Hotel Bristol and they took us by electric car to the apartment. It is located about 5 minutes from the train station and just off the Main Street, a... More 

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BristolZermatt, Manager at Hotel Bristol, responded to this review

Thank you very much for your feedback! We are glad you enjoyed your stay in our appartment! More 

Lovell, Maine
1 review
5 of 5 stars Reviewed June 12, 2015 via mobile

My family and I stayed at Hotel Bristol for a short vacation, the service was outstanding. They provided a pack and play style crib for my one year old and always had a high chair set up for breakfast. When our other friends couldn't make the last train to town the great staff set up taxi arrangements and offered to... More 

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BristolZermatt, Leiter Front Office at Hotel Bristol, responded to this review

Thank you very much for your kind feedback! We hope to see you once more in our hotel. Maybe when your baby is old enough to ski ! Greetings from the mountain More 

Highland, UT
Level Contributor
91 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed June 9, 2015

The first room we got was so small it was ridiculous, and it smelled wired! We told them, that this wouldn't do. They were very nice about finding us a bigger room, which made me very happy. But our king size bed, was 2 twins pushed together and the mattresses were quite hard. I hate European bathtubs! Too tall, wide... More 

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BristolZermatt, Leiter Front Office at Hotel Bristol, responded to this review

Thank you for your feedback. We are sorry to hear that you did not enjoy the stay in our hotel. Had we known prior to your arrival that you had wheelchair with you we would have been able to allocate you a larger room. More 

Singapore, Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 9, 2015 via mobile

I am very impressed by the quality of service and excellent standards that this hotel provided right from the beginning to the end for my stay at Zermatt. Even before I was at the hotel I was already given clear directions as how to make my way to the Hotel from the station. Because I was told that there was... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 2, 2015

I found this hotel online and read the reviews comparing prices, location and rating. Overall, I was very happy with the level of friendly service, room quality and overall cleanliness. We opted to stay at the hotel for dinner both nights and found that the food quality, presentation, taste and food combinations were unmatched compared to any other restaurant/hotel on... More 

Was this review helpful? Yes
BristolZermatt, Leiter Front Office at Hotel Bristol, responded to this review

We are happy to hear that you enjoyed your stay in our hotel and we thank you for the great feedback. More 

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