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Hotel Bristol

Schluhmattstrasse 3, Zermatt 3920, Switzerland
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Hotel Bristol
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227 Reviews from our TripAdvisor Community

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Kuala Lumpur, Malaysia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Convenient location at the edge of town, stunning views of the Matterhorn, comfortable rooms, good rates and the most friendly owner and staff who treats their guests like friends rather than customers.

Helpful?
Thank owemerald
London, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

Fantastic boutique hotel. Friendliest, most helpful and responsive staff I have ever encountered anywhere. Stellar breakfast buffet served every morning to fuel up for the great skiing ahead. Short walk to great restaurants, bars and shopping. Short ride by free e-bus to all the lifts. Thanks to Tove, Sandra and colleagues for helping to make this the trip of a... More 

Helpful?
Thank mruddock
BristolZermatt, Leiter Front Office at Hotel Bristol, responded to this review

We thank you so much for your great feedback. It is a pleasure to hear that you had a good time staying here with us and we really hope that we will be able to welcome you anytime in future again. More 

Geneva, Switzerland
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The Bristol Hotel was a clean, well-lighted place with warm service, clean and comfortable rooms and a great location. Good breakfast buffet. Highly recommended for mid-range accomodation. Good value for money by Zermatt standards.

Helpful?
Thank Coldefry
BristolZermatt, Leiter Front Office at Hotel Bristol, responded to this review

Thank you very much for your feedback. We are happy that you enjoyed staying with us! More 

Dunsborough, Australia
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed January 5, 2016

I was lucky enough to stay at Hotel Bristol with my family for 3 nights before Christmas. The hotel was clean, comfortable and well located. What makes this hotel is the friendly and welcoming owners and staff and the lovely reception/foyer area where we would enjoy a drink or hot chocolate after a long day exploring Zermatt. The owners were... More 

Helpful?
Thank HenryBeagle85
BristolZermatt, Leiter Front Office at Hotel Bristol, responded to this review

We are so happy to hear that you enjoyed your stay with us and we thank you very much for your great review. We would definitely be happy to welcome you again in our hotel. More 

Madrid, Spain
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed January 3, 2016

Just came from a 6 days stay at the Bristol. All I can say is that I will try to come back very soon. The location is excellent, in downtown Zermatt, 7 mins walking to Matterhorn Ski Gondola, and 2 mins to the Sky Bus for Sunnega... so you cant miss a thing! The rooms are very clean and comfortable,... More 

Helpful?
Thank JavierGrandio
BristolZermatt, Manager at Hotel Bristol, responded to this review

Thank you very much for your great feedback. We are so glad to hear that you enjoyed your stay in our hotel and that you were satisfied with our service. We hope to welcome you back here anytime soon! More 

cheshire
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed January 1, 2016 via mobile

Stayed here over New Year with the family. Rooms are comfortable, beds have feather pillows and duvets and bathrooms are modern. The decor in the bar and restaurant is lovely and the staff are friendly and give excellent service. The food is amazing - the eight course New Year dinner was the best meal I've ever had. On a normal... More 

Helpful?
Thank Cheshireraven
BristolZermatt, Leiter Front Office at Hotel Bristol, responded to this review

Thank you very much for your great feedback we appreciate it very much. We are happy to hear that you enjoyed your stay and especially also our half board service. The kitchen staff will be happy to hear your nice words about their food. We hope to welcome you again here with us! More 

Pakistan
Level Contributor
7 reviews
7 hotel reviews
5 of 5 stars Reviewed November 3, 2015

Stayed with a family and our experience was truly amazing. Everything was striking starting from rooms to location, neatness, food quality with multiple options, mountain views etc etc. The whole staff was very caring and professional, you can get all information of zermatt from them.

Helpful?
Thank Waqar K
BristolZermatt, Leiter Front Office at Hotel Bristol, responded to this review

We thank you so much for your kind words and the good feedback. We are glad that you had a good time here with us. More 

Liberty Lake, Washington
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 26, 2015

Down to earth, sincere, friendly and knowledgeable staff. All you need are clear skies and you are in heaven on earth. The rooms were comfortable, efficient and roomy with a large balcony. Breakfast was delicious with many options available.

Helpful?
Thank Christana G
BristolZermatt, Leiter Front Office at Hotel Bristol, responded to this review

We thank you very much for your nice comment and good review over your stay in our hotel. More 

Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 24, 2015

My husband and I stayed at Hotel Bristol last month. It was our first time in Zermatt. Our stay was GREAT! The location could not be better. It is right in the middle of town, and is a very brief walk everywhere. There is a grocery store nearby, which is nice for stocking up on small things like bottled water... More 

Helpful?
Thank sarahmaceo
BristolZermatt, Leiter Front Office at Hotel Bristol, responded to this review

Thank you so much for that good review. We are glad to hear that you enjoyed your stay here in our hotel and that you had a fantastic time here in Zermatt. We hope to see you again. More 

Schaffhausen, Switzerland
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed October 5, 2015

Firstly, we were happy with our stay at the Hotel Bristol. But just happy, not overwhelmingly happy, just ok happy. The welcome in the reception area was great, a really tastefully decorated lobby and a real Valaisanne dialect welcome. I'm Swiss, but I had sometimes difficulties to understand - but this is charming :-). We had booked a three bed... More 

Helpful?
Thank Petra Martina K
fperren, Leiter Front Office at Hotel Bristol, responded to this review

Thank you for giving us the review on tripadvisor. We are sorry that the bar wasn't open when you came back after dinner. In the off season we close the bar if nobody is there, because next door is 2 bars which is open to 1 in the morning. We are very sorry to disappoint you. We hope we can... More 

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