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Hotel Bristol

Schluhmattstrasse 3, Zermatt 3920, Switzerland
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Hotel Bristol
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Hotel Bristol
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180 reviews from our community

Traveler rating
    90
    77
    8
    4
    1
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55
63
9
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne, Australia
Top Contributor
133 reviews 133 reviews
10 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed 1 week ago

What a lovely stay my wife and I just experienced! This hotel has it all. For a start, maybe the best view out of a bedroom window you could imagine. As soon as we entered th room, we almost gasped as the Matterhorn dominated our view. We would regularly just sit on our balcony and watch the this mighty mountain... More 

Was this review helpful? Yes 1
Banff National Park, Canada
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 22, 2015

Presently surprised by the friendly staff and well appointed hotel. Traveling on a low budget to Zermatt is a challenge however we were given a good size family room for the three of us which was just perfect. Breakfast which was included was excellent and the location was on the bus route. We were a little confused with the whole... More 

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Vernon, New Jersey
2 reviews
5 of 5 stars Reviewed March 14, 2015 via mobile

Francis and his staff were extremely helpful when we needed anything. They were attentive and prompt and very professional. They made restaurant recommendations and reservations. The ski room was a nice perk. The breakfast buffet was great. The hotel is conveniently located to a bus pick up for getting to the mountain and for exploring the village of Zermatt. The... More 

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Charlottetown, Canada
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 6, 2015

We spent a week at the Hotel Bristol in Zermatt. We were extremely well looked after by Francis, Julie and all the team. Zermatt is a fabulous ski destination, and it is very expensive. However, the Hotel Bristol delivers great value at a price that is decent for Zermatt. It is welcoming and provides a comfortable enjoyable atmosphere after a... More 

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London, United Kingdom
1 review
5 of 5 stars Reviewed March 5, 2015

Great hotel and excellent staff. Breakfast offers everything you need. Ski shop, with discount, underneath the hotel. Staff speak fluent English and are VERY helpful. Rooms overlook the Matterhorn and are comfortable. All new bathrooms etc. Evening meal was good value and bar/lounge area does the trick. Good price for an expensive resort. Would recommend to any ski tourists.

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Ottawa
2 reviews
4 of 5 stars Reviewed February 24, 2015

The Bristol is very much a comfortable place to stay. From the relaxing lobby that is well appointed to sit and enjoy the sun...view...and just plan relax. The rooms are very clean and the bathrooms are well done..bright.....clean with a great shower head that makes a day on the hills just wash away. The staff works very hard to make... More 

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Oslo, Norway
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 15, 2015

This is a great family hotel in the center of town with friendly staff, great service and good food. All you can ask from a three star hotel. Bus stop to lifts are just outside, ski rental in the basement and 20 restaurants within a three minute walk. Swiss/Swedish owners.

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Melbourne, Australia
Top Contributor
69 reviews 69 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 6, 2015

We were lucky to be 'upgraded' to a larger room upon arrival and it was massive for two people! The buffet breakfast included many wheels of cheese, many different cold meats, freshly baked breads of different kinds in addition to the usual fruit, cereals, yoghurts etc. Our room had a great view and balcony overlooking Zermatt Township. It was easy... More 

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fperren, Leiter Front Office at Hotel Bristol, responded to this review

Thank you so much for your feedback and nice words. We are happy you enjoyed your stay in our hotel and look forward to greet you once more! Regards Julie More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 3, 2015

Great owners (family driven) and staff - great location and excellent atmosphere. Returning guest that feels at home when visiting. Continuously baby stepping small changes that gives the feeling of a renewed place but keeping the old atmosphere. Can only give the warmest recommendations.

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fperren, Inhaber at Hotel Bristol, responded to this review

Thank you for your feedback! Its great to have you every year in our hotel. We hope to see you in 2016 and you can hopefully enjoy our new spa area... Regards Francis More 

Rocky Mount, North Carolina
Top Contributor
70 reviews 70 reviews
14 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed February 2, 2015

This was our last stop on a multi-country visit, and definitely our favorite. Great views, good location, friendly staff, ski shop attached, and directly across from the bus stop that takes you to the lifts. We had a great view of the Matterhorn from the window in our room, and never heard a sound from other guests. The only problem... More 

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fperren, Leiter Front Office at Hotel Bristol, responded to this review

Thank you so much for your feedback. We are sorry about the shower door. We did get it repaired. Hope to see you once more in Zermatt! Regards Julie More 

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