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Hotel Bristol

3.0 of 5 Schluhmattstrasse 3, Zermatt 3920, Switzerland
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Hotel Bristol
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166 reviews from our community

Traveler rating
    80
    75
    6
    4
    1
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53
55
9
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newcastle, Australia
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Excellent location, lovely family run hotel. Nice lounge area and plentiful breakfast. Make sure you ask for a Matterhorn room! Nothing is a problem for the staff. Would Definately stay again and thoroughly recommend

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Cape Town Central, South Africa
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

I spent a night here on a trip with some friends and was shocked that it was super nice and new, epic view, and probably the best location in the town. The hosts were super nice and even helped me find another place when I had to check out. I left my bad at the front desk while I went... More 

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Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Stayed with my husband over New year period. This is a small hotel with the best customer service I have experienced even compared to 5 star. Francis the owner takes time out to speak to all guests regularly and is extremely helpful. The staff could not do enough to help which is great and rare to see these days. The... More 

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New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Loved this place. I want to join their family and stay there permanently. Simply the most lovely friendly people you could ever meet. Let me tell you how this trip started. We arrive. We had booked directly with them, so I had chatted on the phone with the prior to arriving. Them: Welcome! We've been waiting for you! Us: Wow,... More 

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Foothill Ranch, California
1 review
5 of 5 stars Reviewed 2 weeks ago

Our expectations were exceeded!! We absolutely loved this hotel - it was perfectly located in the center of town - right across the street from the shuttle leading to the ski lifts. Awesome breakfast, personal taxi service to train station, free Wifi, etc. Owners, Francis and Josephine, were extremely helpful, friendly and gracious. We will definitely return and we recommend... More 

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Valls, Spain
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I am always nervous about choosing a hotel in a location I'm not familiar with. I read through reviews on different websites and decided on Hotel Bristol. We were not disappointed. This is by far one of the best hotels I've ever stayed at. Even before we arrived their customer service over the phone was amazing. Due to some difficulties... More 

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New York, New York, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed here last January and vowed I would write a good review on this place, but never got around to it. I started looking at hotels in Colorado to go skiing and it brought me back to the Hotel Bristol. Found this randomly on a website, had zero expectations, yet it was fantastic. Hotel was clean, staff was friendly, continental... More 

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BristolZermatt, Inhaber at Hotel Bristol, responded to this review

Very nice of you for all those kinds words, thank you very much. We hope next time you come skiing in Switzerland you can stay in Zermatt with us again! Regards Francis More 

Warszawa, Polska
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Nice hotel perfectly located in the middle of Zermatt with easy access to the ski lifts. The rooms are a bit small , one can tell the hotel was built a while back and was renovated fairly recently. Breakfast buffet really nice, plenty of different foods, cheeses and so on

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BristolZermatt, Leiter Front Office at Hotel Bristol, responded to this review

Many thanks for staying with us and your review. We hope to see you once more in our hotel! Regards Julie More 

Kavala, Greece
2 reviews
5 of 5 stars Reviewed November 26, 2014

Very nice and very clean hotel!!the view from the hotel was amazing!!the staff was very willing and very helpful! The rooms were spacious and very clean,the environment was very friendly,and the breakfast was satisfactory.!

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BristolZermatt, Leiter Front Office at Hotel Bristol, responded to this review

Thank you for these kind words. We are very pleased that you enjoyed Zermatt and our hotel. We hope to greet you once more. Regards Julie More 

Wenatchee, Washington
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 25, 2014

Our stay at this hotel was delightful. Words cannot describe how beautiful the view from our room was. The room was clean and comfy. We really enjoyed staying here. We would definetly stay here again. The staff was helpful and friendly. The breakfast was delicious. We enjoyed the lobby bar in the evenings. The 20% discount at the next door... More 

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BristolZermatt, Leiter Front Office at Hotel Bristol, responded to this review

We are very satisfied and thankful for your review and that you enjoyed our services. We really hope to have you once more in our hotel! Greetings from the Sunny Zermatt! Julie More 

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Additional Information about Hotel Bristol

Address: Schluhmattstrasse 3, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Bristol 3*
Number of rooms: 49
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Also Known As:
Bristol Hotel Zermatt
Hotel Style:
#19 Spa Hotel in Zermatt
#22 Family Hotel in Zermatt
#43 Romantic Hotel in Zermatt

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