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Hotel Astoria

Steinmattstrasse 32, Zermatt 3920, Switzerland
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96 Reviews from our TripAdvisor Community

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Indianapolis
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed for six nights and never had a night of uninterrupted sleep. I am a heavy sleeper and can sleep through a lot. As others have reported and I can confirm the disco plays till 3:00 am. I covered my ears with a pillow and tried to sleep. Every time the door opened it got louder and then they close... More 

Helpful?
Thank Vetit
2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

I stayed here for 2 nights. I found the staff could not be any more helpful from local information, adapter plugs and wi-fi access. I thought the location was excellent. There is a bar underneath I found this very handy as easy walk upstairs to room. I didn't find it was too noisy in room, I was on 1st floor.... More 

Helpful?
Thank Adam P
Scottsdale, Arizona
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here on a ski trip to Zermatt. I was in room 306 which I felt was the best room in the house... we had a great view of the Matterhorn from our wrap-around balcony. Quieter than other rooms, too. Lots of room, lots of storage, beds were comfortable, the shower had lots of hot hot water. Breakfast could have... More 

Helpful?
Thank Wayfarer55
Sheboygan Falls, Wisconsin
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Comfortable room with plenty of room and storage, but very average in every other way. Limited and slow drink selection at the bar, limited coffee in room and pounding music every night until 3am. We were on a group trip and paid the same as others who stayed Hotel Perrin. We felt cheated in comparison to their experience. Restaurant food... More 

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1 Thank sunshinesong
Whitchurch, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Booked the Astoria as part of a ski package with Chrystal Holidays from 9th - 16th Jan. Initially allocated a room on the second floor by Ciro who was a lovely, very helpful guy with a great smile. He helped out with electric socket adaptors that we didn't have and it was apparent he couldn't do enough for you. We... More 

Helpful?
Thank Andy D
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed December 29, 2015 via mobile

The person who wrote the previous review about the noise was spot on. I am actually surprised that this hotel was rated at a four star as well. The service people are nice and the breakfast is adequate but we stayed here for three nights and every single night the bar next door played obnoxiously loud music with heavy base... More 

Helpful?
Thank Kdaredallen

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Lausanne, Switzerland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 1, 2015

I spent two nights with my twin four-year-pld daughters at Hotel Astoria. The reception by Mr. Ciro was warm and welcoming, and he made my little girls feel right at home. The room was arranged with a sleeper sofa and a double bed; both were fitted with down comforters, fresh duvet covers, and large down pillows. The spacious room had... More 

Helpful?
Thank Bob_Orlowski
Singapore, Singapore
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 30, 2015

Near the train station but there are other apartments nearer but more expensive. To walk longer on a very cold day is torturous. We stayed there for 3 days, Sunday - Tuesday. Wifi was down until the last day then it's fixed. Asked us to go to the hotel nearby Sunstar hotel to use wifi. Took a long time to... More 

Helpful?
Thank E5th3r
Geneva, Switzerland
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed November 22, 2015

It's a nightmare to sleep there, the disco that is underneath the rooms make so much noise until 4 AM and then you have all the drunk people screaming while trying to go back home for another good hour. The staff is very nice but unfortunately not helpful the hotel doesn't have any earplugs to help you suffering less the... More 

Helpful?
Thank ED5187
Bangkok, Thailand
Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed November 19, 2015

If you want to see Matterhorn from your window this is a good one. It's quite far from train station like 15 mins walking but not too much. The breakfast served in early morning so you can have more time for travelling.

Helpful?
Thank Pchr A
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