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Hotel Antares

Schluhmattstrasse 101, Zermatt 3920, Switzerland
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1 room 1 guest
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87 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dallas TX
Level Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I give the entire staff team credit for trying hard. They were all friendly and helpful, in spite of the appearance of being very understaffed. The facility needs a facelift. Rooms were dated and overall it was not up to standards. The location was OK and the view of the Matterhorn was great and that somewhat offset the state of... More 

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Long Island, NY
Level Contributor
53 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
2 of 5 stars Reviewed July 15, 2015

We stayed here last week on a group tour of Switzerland. The hotel is not in the city center & we weren't happy with the location. Our room was tiny - not enough space to open 2 suitcases unless one is placed on the desk. The bathroom was nice but totally lacking in the toiletries usually provided in 4 star... More 

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Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed February 26, 2015

We returned, with friends to the Antares at the beginning of February. The first visit for our friends. Again a wonderful reception, allocated a room on the 3rd floor, with the stunning views of the Matterhorn. Our room was welcoming,comfortable and seemed more accommodating than last year. A very welcome bowl of fruit lasted us until the end of the... More 

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Copenhagen, Denmark
1 review
5 of 5 stars Reviewed December 15, 2014

If anyone should have forgotten how Swiss hospitallity is, at its best, then hotel Antares is the place to go. We had a short familly tour in dec 14 and booked a last minute 3 day stay. The staff welcomed us as if we were their best costumers. Throughout the stay they endorsed us with their friendly and professional service.... More 

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Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed October 15, 2014

We stayed in Antares for 2 nights. The property is located at a stone's throw from the cable car station. Zermatt is a very walkable city. The Antares provides stunning views of the famed Matterhorn. The breakfast spread was at best ok. No frills no pampering. The staff behaviour varied from average to rude. The rooms are decently kept but... More 

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Jedburgh
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 4, 2014

Monica, the charming, multi-lingual and ever-present owner, makes it her job to ensure that your stay is as different from a chain hotel as possible. The people who have said in reviews that the hotel needs a facelift... what are you looking for? Another generic five-star prison? The decor is authentic Swiss, spotless, and the rooms are the same: gimmick-free,... More 

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Waterloo, Canada
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed September 2, 2014

We travelled to Switzerland in August 2014 with our children (ages 6 and 8) and grandmother (age 78). Zermatt was one of our favourite places but this hotel was not. Our room had a nice view of the Matterhorn. The room itself was very dated and was just clean. The elevator was fully carpeted (on all sides)--we took the stairs... More 

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Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 17, 2014

Good reception, very welcoming and enthusiast staff. We got upgraded to a mountain view room, very kind! The hotel is located very close to the cable car but a bit far from town. The shower was a appointment, I had to hold it in one hand the whole time. Double beds made of two single mattresses pushed together. The perfect... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 2, 2014

I stayed at the Antares hotel for a week and it was a mixed experience: - The personnel are very friendly and try their best to be helpful - The location is great if your main focus is on skiing (100m from the Matterhorn Express base station) / E-Bus terminal. The flip side is that if you also enjoy spending... More 

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NANCY
Level Contributor
103 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed February 18, 2014

We are not really satisfied of our stay in this hotel. At first all started well and the staff was pleasant and helpful. Rooms are standard without any special decoration or personalized feeling. Yes, beverages in the fridge are free, but the fridge was not cold. that's one point. Moreover, we came back from restaurant at 11/30 and decided to... More 

Was this review helpful? Yes 1
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