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All 118 Zermatt hotels

Hotel Ambiance

3.5 of 5 Hotel   |   Riedstrasse 98, Zermatt 3920, Switzerland
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Hotel Ambiance
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79%
Ranked #86 of 118 hotels in Zermatt
Certificate of Excellence 2013
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65 people have reviewed this hotel

Traveler rating
    30
    23
    4
    3
    5
See reviews for
13
27
4
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
New Munich, Minnesota
2 reviews
1 of 5 stars Reviewed 4 days ago NEW

I traveled from America to Zermatt to meet with a friend to do some skiing in February. I booked a one room/one person for two nights on the weekend. All was well until Friday night came around. My friend staying in an adjacent hotel came over in the evening(1030pmish) and had to use to the front ringer since they lock... More

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somewhere
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The rooms are tidy, stylish and well kept. The very friendly staff helps you throughout the day. The restaurant offers an excellent 4 course dinner at exceptional prices - this alone is worth it. What I enjoyed most was the dip into the outdoor jaccuzzi with the Matterhorn in the background while nipping a beer.

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Lincoln, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

stayed for one night in December on a whirlwind trip, beautiful hotel, lovely interiors and furnishings, breakfast dining room superb and so was breakfast. Would go again. A little way from the station to walk in the winter was a bit of a bind but otherwise it was lovely.

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New York, New York, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 21, 2014

I booked a room for 5 nights with a balcony and view of Matterhorn. What I received was a small room with no balcony and no view of Matterhorn. When I asked the desk for the room I was promised, they told me that because I booked through an alternate travel company, they did not have to guarantee what the... More

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Zurich, Switzerland
Senior Reviewer
9 reviews 9 reviews
1 of 5 stars Reviewed January 27, 2014

The hotel was not what I was expecting for a room in that high price. I stayed in the hotel some days before, I took the suite but the room was not a suite, it was just a double comfort room, old fashion and not modern at all, too expensive just for the matterhorn view that was offering and was... More

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Zurich, Switzerland
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 27, 2014

We stayed at hotel Ambiance in Zermatt for one Saturday night, on January 2014. We have booked the junior suite with Matterhorn view, in order to have a comfortable and very pleasant stay. The truth is that the junior suite is just a simple standard room, and the photos in booking have been just taken years before. Consider only the... More

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Oslo
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 20, 2014

Ambiance has a perfect view ar Matterhorn from some of the rooms. T he service is perfect and the hotel has an excellent restaurant. As a skier the location is perfect. It is a short way to the train heading for Rothorn and it is actually ski-in possibilities. Good value. The only negative to tell about the hotel is the... More

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Geneva, Switzerland
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 29, 2013

I haven't stayed in the Ambiance only eaten in the restaurant. The food here is excellent, especially the daily menu of five courses, one of which comprises a salad buffet full of delicacies. The chef cooks and presents excellent food. It's a family run establishment and the owners are very friendly and welcoming (in fact, he is the chef).

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Geneva, Switzerland
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 27, 2013

Stayed here during Christmas till the 27th for a family of 4. The staff are very courteous, pleasant and friendly. They go out of their way to help and give good alternatives in case they can't provide. The treatment we got is top-notch. We thought it was a 4 star hotel and as it turned out it's a 3 star... More

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Purley, England, United Kingdom
Top Contributor
116 reviews 116 reviews
19 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed November 4, 2013

My partner was ill from sunburn early on and one of the guys there helped us out at request every time with telephone calls in German. The breakfast buffet in the mornings was very tasty indeed. This was however the first place in human history that I have been charged 6 euros for tap water with the justification and smile... More

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Additional Information about Hotel Ambiance

Also Known As:
Ambience Hotel
Address: Riedstrasse 98, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Valais > Zermatt
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#16 Romantic Hotel in Zermatt
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Hotel Ambiance 3.5*
Reservation Options:
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