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Hotel Ambiance

Riedstrasse 98, Zermatt 3920, Switzerland
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Hotel Ambiance
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29 Reviews from our TripAdvisor Community

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Traveler rating
    17
    9
    1
    2
    0
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4
18
1
Business
0
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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  • All months
    (29)
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    (5)
  • Jun-Aug only
    (8)
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  • Dec-Feb only
    (15)
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Singapore
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is about 15 mins from main train station. It's easy to locate, turn left before the church and across the river. The hotel staff is very friendly and helpful, always giving advice on places of interest in Zermatt. There was one staff who checked us in who make our stay warm. Her name is Poala. She share her knowledge... More 

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Switzerland
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 5 weeks ago

hotel for all people with ski in most of the season. Friendly people and a excellent breakfast. If you are lucky you get a good picture if the matterhorn from your bed. the area is not noisy and you sleep well what you will need after hiking or a day in the slope

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Andre K, Manager at Hotel Ambiance, responded to this review

Thank you for the great feedback! We hope we can welcome and pamper you again soon at hotel Ambiance. More 

São Paulo
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed May 11, 2015

I stayed at the Hotel Ambiance in mid-April. the hotel is small but well located, with an awsome view of the Matterhorn. The room is small, but very good, with everything you will need. Very clean, and the staff was very nice, polite and helpful. The Hotel was a great choice, and a place to return for sure.

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Andre K, Manager at Hotel Ambiance, responded to this review

Thank you so much for your lovely comment and for choosing the Hotel Ambiance for your stay in Zermatt. Our Team will be even more motivated after your nice words. See you soon again! More 

Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 2, 2015

Absolutely superb hotel. A true taste of the Alps and the snow. Luxurious, spacious rooms. I would recommend it to anyone. The breakfasts weren't amazing and the jacuzzi was out of order while we were there, but it makes up for it with that relaxing feel you get when you walk into a good hotel.

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Andre K, Manager at Hotel Ambiance, responded to this review

Thank you for that short but great feedback. We are looking forward to welcoming you soon again. More 

Canmore, Canada
2 reviews
5 of 5 stars Reviewed March 2, 2015

We stayed here for 2 nights and had a wonderful time. The staff was friendly and helpful with all our questions, The room was clean and modern with beautiful view of the Matterhorn and its own little private balcony. Breakfast buffet selection was great and delicious. only a short walk from the main road and shops. Had a great time... More 

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Andre K, Manager at Hotel Ambiance, responded to this review

Thank you so much for your lovely comment and for choosing the Hotel Ambiance for your stay in Zermatt. Our Team will be even more motivated after your nice words. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 27, 2015

Very nice room with a view of matterhorn. Good food and nice staff. Great location and many nice restaurants near by. The people working at the hotel was very helpful and service-minded. we enjoyed our stay very much and the price was ok (for zermatt)

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Andre K, Manager at Hotel Ambiance, responded to this review

Thank you for this feedback! More 

Dublin, Ireland
2 reviews
5 of 5 stars Reviewed February 22, 2015

I was lucky to book Hotel Ambiance 2 weeks before our 3rd to 7th january 2015 stay as the snow in Chamonix where we had booked a hotel was not good. Location on a quiet lane only 4 mins walk from the Papperla bar and the bus stop at the bridge. our 4th floor room had a view across Zermatt... More 

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Andre K, Manager at Hotel Ambiance, responded to this review

Thank you for the great feedback! We hope we can welcome and pamper you again soon at hotel Ambiance. More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 17, 2015

Good location, we stood here for 2 nights in room 206 ...it was very clean, we could see Materhorn directly from the bed. Friendly staff, we had a problem with the booking, meaning that we were charged twice for the stay but we received in few days the money back on the card...so everything went well. We stayed one evening... More 

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Andre K, Manager at Hotel Ambiance, responded to this review

Thank you for the great feedback and the recommendation of hotel Ambiance! More 

london
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed January 5, 2015

We stayed again at the Hotel Ambiance in Zermatt for one week from 27th December 2014. The hotel has been refurbished to a high standard , the rooms are really comfortable with really good bathrooms and nice balconies with views of the Matterhorn. We were very pleasantly surprised.The food in the restaurant is excellent , reasonably priced and imaginative and... More 

Was this review helpful? Yes 1
Andre K, Manager at Hotel Ambiance, responded to this review

Thank you very much for this great feedback! We look forward to welcoming you again at hotel Ambiance! More 

Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed January 4, 2015

We stayed one week from 27 Dec until Jan 3, 2015. Summary of the week: great Zermatt, poor hotel. Feedback given based on dozen of stays in Zermatt in many different hotels. I had much better experience in other places for less money. Here is why I won't go to Hotel Ambiance in the future: - If you want your... More 

Was this review helpful? Yes 3
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