We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Ambiance

Riedstrasse 98, Zermatt 3920, Switzerland
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with getaroom to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Hotel Ambiance
View Map

31 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    17
    11
    1
    2
    0
See reviews for
4
20
1
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (31)
  • Mar-May only
    (5)
  • Jun-Aug only
    (10)
  • Sep-Nov only
    (1)
  • Dec-Feb only
    (15)
All months
Amsterdam, Netherlands
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice 3-4 star hotel in the Riedstrasse in Zermatt. Only a 5 min walk from the town's central church square and street has several nice bars & restaurants. Rooms have recently been upgraded and serve everyone's needs. Very comfy beds as well and nice spacious balcony. We also used the hotel's jacuzzi with a terrific view over the Matterhorn. Sauna... More 

Andre K, Manager at Hotel Ambiance, responded to this review

Dear paulus_adams thank you very much for your kind and constructive feedback! We are happy to welcome you soon again in our hotel! We wish you a nice summer time and sending lot of greetings to Amsterdam! More 

Perth, Australia
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel Ambiance was a clean, quiet and friendly hotel. A little bit small but most of the hotel rooms in Zermatt are built small. Very close to town centre, 10 minute walk and 10 minute walk to ski lifts. Would definitely recommend.

Andre K, Manager at Hotel Ambiance, responded to this review

Dear Marina :) Thank you for your kind feedback! Yes, the hotel has several sizes for each room categorie. We hope you had a safe travel back home? We are happy to welcome you some day again in our hotel! Best regards from the A-Team More 

Singapore
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 21, 2015

Hotel is about 15 mins from main train station. It's easy to locate, turn left before the church and across the river. The hotel staff is very friendly and helpful, always giving advice on places of interest in Zermatt. There was one staff who checked us in who make our stay warm. Her name is Poala. She share her knowledge... More 

Andre K, Manager at Hotel Ambiance, responded to this review

Thank you for your kind feedback! We are happy to hear that you enjoyed your stay in our hotel! :) We do not have an air con because it is not hot enough hot in the swiss mountains that we need an it and we do not have a fridge in the room for ecological reasons but one next to... More 

Switzerland
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 26, 2015

hotel for all people with ski in most of the season. Friendly people and a excellent breakfast. If you are lucky you get a good picture if the matterhorn from your bed. the area is not noisy and you sleep well what you will need after hiking or a day in the slope

Andre K, Manager at Hotel Ambiance, responded to this review

Thank you for the great feedback! We hope we can welcome and pamper you again soon at hotel Ambiance. More 

São Paulo
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 11, 2015

I stayed at the Hotel Ambiance in mid-April. the hotel is small but well located, with an awsome view of the Matterhorn. The room is small, but very good, with everything you will need. Very clean, and the staff was very nice, polite and helpful. The Hotel was a great choice, and a place to return for sure.

Andre K, Manager at Hotel Ambiance, responded to this review

Thank you so much for your lovely comment and for choosing the Hotel Ambiance for your stay in Zermatt. Our Team will be even more motivated after your nice words. See you soon again! More 

Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 2, 2015

Absolutely superb hotel. A true taste of the Alps and the snow. Luxurious, spacious rooms. I would recommend it to anyone. The breakfasts weren't amazing and the jacuzzi was out of order while we were there, but it makes up for it with that relaxing feel you get when you walk into a good hotel.

Andre K, Manager at Hotel Ambiance, responded to this review

Thank you for that short but great feedback. We are looking forward to welcoming you soon again. More 

Canmore, Canada
2 reviews
5 of 5 stars Reviewed March 2, 2015

We stayed here for 2 nights and had a wonderful time. The staff was friendly and helpful with all our questions, The room was clean and modern with beautiful view of the Matterhorn and its own little private balcony. Breakfast buffet selection was great and delicious. only a short walk from the main road and shops. Had a great time... More 

Andre K, Manager at Hotel Ambiance, responded to this review

Thank you so much for your lovely comment and for choosing the Hotel Ambiance for your stay in Zermatt. Our Team will be even more motivated after your nice words. More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 27, 2015

Very nice room with a view of matterhorn. Good food and nice staff. Great location and many nice restaurants near by. The people working at the hotel was very helpful and service-minded. we enjoyed our stay very much and the price was ok (for zermatt)

Andre K, Manager at Hotel Ambiance, responded to this review

Thank you for this feedback! More 

Dublin, Ireland
2 reviews
5 of 5 stars Reviewed February 22, 2015

I was lucky to book Hotel Ambiance 2 weeks before our 3rd to 7th january 2015 stay as the snow in Chamonix where we had booked a hotel was not good. Location on a quiet lane only 4 mins walk from the Papperla bar and the bus stop at the bridge. our 4th floor room had a view across Zermatt... More 

Andre K, Manager at Hotel Ambiance, responded to this review

Thank you for the great feedback! We hope we can welcome and pamper you again soon at hotel Ambiance. More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 17, 2015

Good location, we stood here for 2 nights in room 206 ...it was very clean, we could see Materhorn directly from the bed. Friendly staff, we had a problem with the booking, meaning that we were charged twice for the stay but we received in few days the money back on the card...so everything went well. We stayed one evening... More 

Andre K, Manager at Hotel Ambiance, responded to this review

Thank you for the great feedback and the recommendation of hotel Ambiance! More 

152 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
View from room (2)
Viewed
Hotel & grounds (2)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (147)
Viewed
Hotel & grounds (25)
Viewed
Room/suite (37)
Viewed
View from room (14)
Viewed
Dining (20)
Viewed
Pool/beach area (3)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (2)
Viewed
Other (45)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Zermatt hotels
0.1 mi away
Europe Hotel & Spa
Europe Hotel & Spa
#7 of 110 in Zermatt
5.0 of 5 stars 339 reviews
0.1 mi away
BELLERIVE Superior
BELLERIVE Superior
#2 of 110 in Zermatt
5.0 of 5 stars 265 reviews
0.4 mi away
BEST WESTERN Hotel Butterfly
Show Prices
Show Prices
Show Prices
0.2 mi away
Hotel Jaegerhof
Hotel Jaegerhof
#50 of 110 in Zermatt
4.5 of 5 stars 99 reviews
0.1 mi away
Hotel Daniela
Hotel Daniela
#35 of 110 in Zermatt
4.5 of 5 stars 210 reviews
0.2 mi away
Hotel Perren
Hotel Perren
#56 of 110 in Zermatt
4.5 of 5 stars 168 reviews
Show Prices
Show Prices
Show Prices

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay