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All 116 Zermatt hotels

Chalet Hotel Schoenegg

4.5 of 5 Hotel   |   Riedweg 35, Zermatt CH-3920, Switzerland (Formerly Grand Hotel Schoenegg)
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96%
Ranked #9 of 116 hotels in Zermatt
A recent review
5 of 5 stars reviewed 5 days ago
RICHARD B New York City, New York
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184 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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English first
New York City, New York
1 review
5 of 5 stars Reviewed 5 days ago NEW

One of the best hotel experiences we've had. Our trip was last fall and found ourselves, in their lobby without a reservation - we had mistakenly made a reservation someplace else. The team was so much more than helpful in accommodating and welcoming us. It was our second visit and we are planning on a third. The location and views... More

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Rancho Santa Fe, California
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is really very lovely and we found the staff to be a delight! Our room was comfortable but the bathroom was quite small, however that is not unusual for an older European hotel and it certainly didn't cause us discomfort. My husband and I did laugh a bit at the half glass partition in the shower (which is... More

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London, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This was my second visit to Chalet Hotel Schoenegg and it was as perfect as the first. Zermatt in the summer is beautiful, especially from the lovely sunny terrace of Chalet Hotel Schoenegg. This time we took my husband's mother. The team at Chalet Hotel Schoenegg looked after her very nicely when she did not wish to come walking with... More

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Andover, Massachusetts
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 21, 2014

A great hotel with great views ! We had a beautiful room on the top floor with a balcony looking out on the Matterhorn. The hotel has the best views of the Matterhorn because it sits up high outside of the cute little downtown area. The staff was super attentive, especially Anna at the front desk. They even had a... More

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Erie, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 21, 2014

Just had a delightful couple of days in Zermatt courtesy of the Chalet Hotel Schonegg. The stay began with the drive though the tunnel to the lift which takes you up to the hotel. Kids loved it and it set a good tone to the holiday. Very friendly staff and the view from the dining room and terrace was spectacular.... More

Was this review helpful? Yes 1
Schonegg, Manager at Chalet Hotel Schoenegg, responded to this review

Dear „Sian C“ Thank you very much for your lovely review on TripAdvisor. Our private tunnel and elevator is a big advantage for our guest. Thanks to this our guest benefit from a calm location with a great view over Zermatt and towards the Matterhorn and in the same time one is very quickly in the center of Zermatt or... More

Camberley, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 18, 2014

When collected from the train station by electric car as all transport is in Zermatt-you are taken to the hotel, which is high above the town, via a tunnel and the a lift to reception, almost James Bondish. We had a large room with a view of the Matterhorn and a balcony. There was a bowl of fruit and water... More

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Schonegg, Owner at Chalet Hotel Schoenegg, responded to this review

Dear „Peter A D“ Thank you very much for your nice review on TripAdvisor! We are very glad, that you enjoyed your time as our guest in Zermatt! Our “James Bond” entrance is indeed very important to us. Above Zermatt we benefit from a unique view over Zermatt. Thanks to the elevator and the tunnel we are very close to... More

Bucharest, Romania
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 14, 2014

I have stayed 5 nights in the new Petit Chalet wing of the hotel in a triple room with Matterhorn view with a very nice fireplace.The Hotel Schonegg is located high above Zermatt town. The view of the Matterhorn from the hotel terrace is spectacular. The access in the hotel is performed via a tunnel from the street, and up... More

Was this review helpful? Yes 1
Schonegg, Owner at Chalet Hotel Schoenegg, responded to this review

Dear „Musa M“ We are very happy about your review! You stayed in our new wing Petit Chalet in a Juniorsuite. We receive a lot of compliments for these new rooms. As you mentioned, our private elevator and private tunnel brings you from our plateau with the spectacular view down to the center of the Zermatt. Thank your for your... More

Mansfield, England
Contributor
17 reviews 17 reviews
11 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed April 12, 2014

The Hotel Schonegg sits high above Zermatt town with spectacular view of the Matterhorn, but guests do not need to climb up the hill – there is a convenient lift accessed through a tunnel from the bottom of the hill directly into the hotel. We were met at the railway station by the porter in his electric taxi and taken... More

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Schonegg, Owner at Chalet Hotel Schoenegg, responded to this review

Dear „worldwanderer100“ Thank you very much for your lovely review on TripAdvisor! We are always very happy to receive comments on this site in order to know the preferences and needs of our guests. Our private tunnel and elevator is indeed a great strength of the Chalet Hotel Schönegg. Thank to this two components, our guest are enjoying the great... More

Istanbul
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 4, 2014

We had chosen Hotel Schoenegg for the following reasons: 1.Location 2.Room standard 3.View 4.Service In the end of our journey we knew that our decision was right except for the view from our room. For a pleasant journey in Zermatt, it's quite important to be close to the lifts as the town is bigger than the usual ski resorts. Many... More

Was this review helpful? Yes 1
Schonegg, Owner at Chalet Hotel Schoenegg, responded to this review

Dear „Feray K“ Thank you for your lovely review on TripAdvisor! We are glad that you liked your stay with us! The 4 points you mentioned we define as well as our advantage comparing to other hotels in Zermatt. More precisely the location and the view are nearly unbeatable from other hotels in Zermatt. Unfortunately we were not able to... More

Lincoln
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 23, 2014

We have just experienced a fantastic week's skiing holiday at the Schonegg. We stayed in one of the traditionally furnished rooms with a view over the town rather than directly facing the Matterhorn. The room and bathroom were spotlessly clean upon arrival and were expertly attended to each day of our stay by the cleaning staff. The reception staff were... More

Was this review helpful? Yes 2
Schonegg, Owner at Chalet Hotel Schoenegg, responded to this review

Dear „Richard W“ Thank you very much for your detailed review here on TripAdvisor! We are very happy, that you enjoyed your stay at the Chalet Hotel Schönegg. The view from the Schönegg plateau, where the hotel is located is one of the best in Zermatt. You are overlooking the town and have a free view to the Matterhorn. The... More

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Additional Information about Chalet Hotel Schoenegg

Address: Riedweg 35, Zermatt CH-3920, Switzerland (Formerly Grand Hotel Schoenegg)
Location: Switzerland > Swiss Alps > Valais > Zermatt
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Chalet Hotel Schoenegg 4.5*
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Also Known As:
Grand Hotel Zermatt

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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Wheelchair access
Hotel Style
#5 Spa Hotel in Zermatt #5 Business Hotel in Zermatt #5 Luxury Hotel in Zermatt #5 Ski-In / Ski-Out Hotel in Zermatt #7 Romantic Hotel in Zermatt #12 Family Hotel in Zermatt
Hotel Class
Number of rooms
45

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