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All 116 Zermatt hotels

Chalet Hotel Schoenegg

4.5 of 5 Hotel   |   Riedweg 35, Zermatt CH-3920, Switzerland (Formerly Grand Hotel Schoenegg)
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Ranked #9 of 116 Hotels in Zermatt
A recent review
5 of 5 stars reviewed 3 weeks ago
David R Roanoke, Virginia
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197 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Roanoke, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The staff was so friendly and helpful -- the best we met in Switzerland! We had a triple room with a balcony. The room was a bit snug for three, but had an amazing view of the Matterhorn. One tip: Call the hotel when you arrive. They'll pick you up and whisk you to the hotel via their tunnel. (We... More

Was this review helpful? Yes 1
Zurich, Switzerland
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 12, 2014

We had a wonderful time and couldn't ask for more. The room with the amazing view to the Matterhorn and village is amazing. Everything is close by, walking distance. The owner Anna & Sebastian are doing a fabulous job! We definitely will be back :).

Was this review helpful? Yes 3
Schonegg, Owner at Chalet Hotel Schoenegg, responded to this review

Dear saf55 Wow, it seems that you were really thrilled by our services! Thank you very much indeed for this nice comment here on TripAdvisor! We are very happy that you enjoyed our establishment and our services! You made a very nice picture from your room congratulation!!! Indeed the view is the big advantage of the #ChaletHotelSchönegg comparing all other... More

Contributor
18 reviews 18 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 5, 2014

This was a beautiful chalet. Had the best view of the Matterhorn from our bedroom balcony. Was lovely to wake up to. Highly recommend to anyone visiting Zermatt. Will defiantly stay here when we return in a couple of years with a few of our friends. The staff were very helpful and friendly.

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Schonegg, Owner at Chalet Hotel Schoenegg, responded to this review

Dear Julie B You came all the way from down under to visit us here in Zermatt? Thank you very much!! As well I would like to thank you for your lovely review here on TripAdvisor! We are very happy, that you enjoyed your stay at the Chalet Hotel Schönegg! You highlight our panoramic view from the rooms. We are... More

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 28, 2014

We had a great view of the Matterhorn from our room. The rooms were charming with all the wood and the balcony. There was construction outside one of rooms, which was distracting, but nothing the hotel could control. The tunnel to the hotel was a unique feature. The elevator to the tunnel made it quite easy to quickly get down... More

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Schonegg, Owner at Chalet Hotel Schoenegg, responded to this review

Dear “WinstonTravelers” Thank you very much for your honest review here on TripAdvisor! Regarding the construction we can indeed not control them in anyway. At least it damages not the view our guest have from their room. You can not even her the noise since our windows are all very good isolated. Normally the construction will be over by summer... More

Niederrohrdorf, Switzerland
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 27, 2014

Went on a last minute trip to see Zermatt and the Matterhorn. Checked into my room in the newer Chalet section, opened my curtains and there in front of me was the Matterhorn and a great view of the city of Zermatt. Pleasantly surprised with the rooms in this hotel. Staff was friendly and food was decent.

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Schonegg, Owner at Chalet Hotel Schoenegg, responded to this review

Dear “jtquinn72” It seems that you are a spontaneous and lucky person. Spontaneous because of your last minute trip to Zermatt. Lucky because your caught a room in the #PetitChaletSchönegg. Since we are often fully booked in our new wing, we encourage everybody to book his room as early as possible. The rate is usually as well better. The view... More

New York City, New York
1 review
5 of 5 stars Reviewed July 23, 2014

One of the best hotel experiences we've had. Our trip was last fall and found ourselves, in their lobby without a reservation - we had mistakenly made a reservation someplace else. The team was so much more than helpful in accommodating and welcoming us. It was our second visit and we are planning on a third. The location and views... More

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Schonegg, Owner at Chalet Hotel Schoenegg, responded to this review

Dear “Richard B” Thank you very much for your lovely comment on TripAdvisor! It is great, that you appreciate your stay at the Chalet Hotel Schönegg. We especially like your compliments to our staff. They always do their best for our guest. Our philosophy is to do the best we can to make our guests stay even more memorable. If... More

Rancho Santa Fe, California
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed July 17, 2014

The hotel is really very lovely and we found the staff to be a delight! Our room was comfortable but the bathroom was quite small, however that is not unusual for an older European hotel and it certainly didn't cause us discomfort. My husband and I did laugh a bit at the half glass partition in the shower (which is... More

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Schonegg, Owner at Chalet Hotel Schoenegg, responded to this review

Dear Twotouch Thank you very much for your lovely comment on TripAdvisor! We are very happy, that you enjoyed your stay at the Chalet Hotel Schönegg! We are sorry for the little water splash form the shower. We are currently thinking of a solution for that. We are very glad, that you liked the view from our hotel. Indeed, we... More

London, United Kingdom
2 reviews
5 of 5 stars Reviewed July 7, 2014

This was my second visit to Chalet Hotel Schoenegg and it was as perfect as the first. Zermatt in the summer is beautiful, especially from the lovely sunny terrace of Chalet Hotel Schoenegg. This time we took my husband's mother. The team at Chalet Hotel Schoenegg looked after her very nicely when she did not wish to come walking with... More

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Schonegg, Owner at Chalet Hotel Schoenegg, responded to this review

Dear „SNMT“ It is always a big pleasure to read from you. Only welcoming you at the Chalet Hotel Schönegg is better... ;) We are very happy, that you enjoyed your time in Zermatt. We hope your mother was as well satisfied with her trip to Zermatt. It is our pleasure to make everything (that is possible) happen for our... More

Andover, Massachusetts
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 21, 2014

A great hotel with great views ! We had a beautiful room on the top floor with a balcony looking out on the Matterhorn. The hotel has the best views of the Matterhorn because it sits up high outside of the cute little downtown area. The staff was super attentive, especially Anna at the front desk. They even had a... More

Was this review helpful? Yes
Schonegg, Owner at Chalet Hotel Schoenegg, responded to this review

Dear “wordlytraveler95“ We thank you very much for your second review about our hotel on TripAdvisor! English is definitely easier then Czech for me to answer!;) I will transmit your compliments to my sister, Anna. She is a sweetheart indeed! We hope, that you will be coming back to Zermatt soon! Please identify you, so we can add another special... More

Erie, Pennsylvania
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 21, 2014

Just had a delightful couple of days in Zermatt courtesy of the Chalet Hotel Schonegg. The stay began with the drive though the tunnel to the lift which takes you up to the hotel. Kids loved it and it set a good tone to the holiday. Very friendly staff and the view from the dining room and terrace was spectacular.... More

Was this review helpful? Yes 2
Schonegg, Manager at Chalet Hotel Schoenegg, responded to this review

Dear „Sian C“ Thank you very much for your lovely review on TripAdvisor. Our private tunnel and elevator is a big advantage for our guest. Thanks to this our guest benefit from a calm location with a great view over Zermatt and towards the Matterhorn and in the same time one is very quickly in the center of Zermatt or... More

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Additional Information about Chalet Hotel Schoenegg

Address: Riedweg 35, Zermatt CH-3920, Switzerland (Formerly Grand Hotel Schoenegg)
Location: Switzerland > Swiss Alps > Valais > Zermatt
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Chalet Hotel Schoenegg 4.5*
Number of rooms: 45
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Also Known As:
Grand Hotel Zermatt

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