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All 118 Zermatt hotels

Chalet Hotel Schoenegg

4.5 of 5 Hotel   |   Riedweg 35, Zermatt CH-3920, Switzerland (Formerly Grand Hotel Schoenegg)
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Ranked #9 of 118 hotels in Zermatt
A recent review
5 of 5 stars reviewed 4 days ago
Sian C Erie, Pennsylvania
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179 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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English first
Erie, Pennsylvania
1 review
5 of 5 stars Reviewed 4 days ago NEW

Just had a delightful couple of days in Zermatt courtesy of the Chalet Hotel Schonegg. The stay began with the drive though the tunnel to the lift which takes you up to the hotel. Kids loved it and it set a good tone to the holiday. Very friendly staff and the view from the dining room and terrace was spectacular.... More

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Camberley, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

When collected from the train station by electric car as all transport is in Zermatt-you are taken to the hotel, which is high above the town, via a tunnel and the a lift to reception, almost James Bondish. We had a large room with a view of the Matterhorn and a balcony. There was a bowl of fruit and water... More

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Schonegg, Owner at Chalet Hotel Schoenegg, responded to this review

Dear „Peter A D“ Thank you very much for your nice review on TripAdvisor! We are very glad, that you enjoyed your time as our guest in Zermatt! Our “James Bond” entrance is indeed very important to us. Above Zermatt we benefit from a unique view over Zermatt. Thanks to the elevator and the tunnel we are very close to... More

Bucharest, Romania
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed 5 nights in the new Petit Chalet wing of the hotel in a triple room with Matterhorn view with a very nice fireplace.The Hotel Schonegg is located high above Zermatt town. The view of the Matterhorn from the hotel terrace is spectacular. The access in the hotel is performed via a tunnel from the street, and up... More

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Schonegg, Owner at Chalet Hotel Schoenegg, responded to this review

Dear „Musa M“ We are very happy about your review! You stayed in our new wing Petit Chalet in a Juniorsuite. We receive a lot of compliments for these new rooms. As you mentioned, our private elevator and private tunnel brings you from our plateau with the spectacular view down to the center of the Zermatt. Thank your for your... More

Mansfield, England
Contributor
17 reviews 17 reviews
11 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hotel Schonegg sits high above Zermatt town with spectacular view of the Matterhorn, but guests do not need to climb up the hill – there is a convenient lift accessed through a tunnel from the bottom of the hill directly into the hotel. We were met at the railway station by the porter in his electric taxi and taken... More

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Schonegg, Owner at Chalet Hotel Schoenegg, responded to this review

Dear „worldwanderer100“ Thank you very much for your lovely review on TripAdvisor! We are always very happy to receive comments on this site in order to know the preferences and needs of our guests. Our private tunnel and elevator is indeed a great strength of the Chalet Hotel Schönegg. Thank to this two components, our guest are enjoying the great... More

Istanbul
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had chosen Hotel Schoenegg for the following reasons: 1.Location 2.Room standard 3.View 4.Service In the end of our journey we knew that our decision was right except for the view from our room. For a pleasant journey in Zermatt, it's quite important to be close to the lifts as the town is bigger than the usual ski resorts. Many... More

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Schonegg, Owner at Chalet Hotel Schoenegg, responded to this review

Dear „Feray K“ Thank you for your lovely review on TripAdvisor! We are glad that you liked your stay with us! The 4 points you mentioned we define as well as our advantage comparing to other hotels in Zermatt. More precisely the location and the view are nearly unbeatable from other hotels in Zermatt. Unfortunately we were not able to... More

Lincoln
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have just experienced a fantastic week's skiing holiday at the Schonegg. We stayed in one of the traditionally furnished rooms with a view over the town rather than directly facing the Matterhorn. The room and bathroom were spotlessly clean upon arrival and were expertly attended to each day of our stay by the cleaning staff. The reception staff were... More

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Schonegg, Owner at Chalet Hotel Schoenegg, responded to this review

Dear „Richard W“ Thank you very much for your detailed review here on TripAdvisor! We are very happy, that you enjoyed your stay at the Chalet Hotel Schönegg. The view from the Schönegg plateau, where the hotel is located is one of the best in Zermatt. You are overlooking the town and have a free view to the Matterhorn. The... More

London, United Kingdom
1 review
5 of 5 stars Reviewed March 19, 2014

I was introduced to Chalet Hotel Schoenegg through my ski instructor. This was the first time I stayed there and I loved it. I was on my own as my husband had to stay home at the last minute on business. The hotel is very pretty with brilliant views of the Matterhorn, rooms are lovely, food is excellent and most... More

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Schonegg, Propriétaire at Chalet Hotel Schoenegg, responded to this review

Dear „SNMT“ Thank you very much for your lovely compliments! We are very happy, that you enjoyed your stay at the Chalet Hotel Schönegg! We are glad, that you enjoyed the nice view from our rooms! As you mentioned, on the Schönegg plateau located the hotel is around 100 meters above all roofs in Zermatt. This makes us unique in... More

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 14, 2014

I have been in many ski resorts as I take one-week ski trip every year...This time, I decided to choose a destination in Europe...I chose Zermatt and this hotel just based on reviews here and talking few times with receptions. Due to long travel from Canada, I had to do my detailed study to have the best one-week ski trip... More

Was this review helpful? Yes 1
Schonegg, Propriétaire at Chalet Hotel Schoenegg, responded to this review

Dear „Pamak A“ Thank you very much for your nice comment here on TripAdvisor! We are very happy that you liked our warm welcome at the reception. A kind smile from our lovely satff is always nice to see. ;) We are glad that you agree on the value you received for your money. We look forward to your next... More

London, United Kingdom
1 review
5 of 5 stars Reviewed March 2, 2014

This was my first time in Zermatt and I only stayed at Chalet Hotel Schoenegg for one night. Although it wasn't cheap, it was the best decision I could have made! The room we were given was a decent size and the views from our balcony were gorgeous! The hotel staff were lovely and very friendly and gave us great... More

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Schonegg, Inhaber at Chalet Hotel Schoenegg, responded to this review

Dear "Deepa P" Thank you very much for your lovely comment on TripAdvisor! It’s always a big pleasure to read such lovely comments! Since we are higher then the village, the view from our hotel is totally free and therefore very nice. But thanks to our tunnel the center of the village is reachable in less then 10 minutes by... More

Toronto, Ontario
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 28, 2014

This hotel never disappoints. All of us who come back every year agree. The location can't be beat. You can ski right on to the front deck from the ski run down to the village. You can use their private elevator and tunnel for easy direct access to main street level and the location up above the town, gives you... More

Was this review helpful? Yes 1
Schonegg, Inhaber at Chalet Hotel Schoenegg, responded to this review

Hi Hugh How is everything back in Canada? Thank you very much for your lovely compliments on TripAdvisor! Indeed, the location of the hotel is a big plus! Our situation, above Zermatt with a great view over everything is unique and thanks to our elevator the center of the village is reachable within 10 minutes. We always try to deliver... More

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Additional Information about Chalet Hotel Schoenegg

Also Known As:
Grand Hotel Zermatt
Address: Riedweg 35, Zermatt CH-3920, Switzerland (Formerly Grand Hotel Schoenegg)
Location: Switzerland > Swiss Alps > Valais > Zermatt
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Zermatt
#5 Luxury Hotel in Zermatt
#9 Romantic Hotel in Zermatt
#11 Family Hotel in Zermatt
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Chalet Hotel Schoenegg 4.5*
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