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Chalet Hotel Schoenegg

Travelers' Choice award winner
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Riedweg 35, Zermatt CH-3920, Switzerland (Formerly Grand Hotel Schoenegg)
Best prices for: 1 room 1 guest
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Chalet Hotel Schoenegg
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Chalet Hotel Schoenegg
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236 reviews from our community

Traveler rating
    196
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    6
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    1
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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london
Contributor
17 reviews 17 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Very good welcome. On arrival, we were blown away with the view of the Matterhorn and the town from our rooms which was the best thing about our stay. I thought we were in for a great week. Our room in the older part of the hotel was spacious enough with plenty of storage decorated in a traditional style.The bathroom... More 

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Chapel Hill NC
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family and I stayed in this hotel in March and had a wonderful three-day stay. The location is ideal--being situated partway up the mountain slope means the view over Zermatt and of the Matterhorn could not be any more impressive. When we looked out the bedroom window for the first time we couldn't believe our eyes! We needed a... More 

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Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I injured myself on the first day of skiing but at least the hotel was great... We were picked up at the train station and promptly taken to the hotel. The hotel is built on a mountainside and there are two entrances: the "regular" entrance, from above takes you directly to the lobby. The lower entrance permits access from the... More 

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I'll add to the accolades - this is an awesome place to stay for a ski vacation. We just did 6 days of skiing here, and couldn't have been happier. Pros: - Staff is excellent. Super-friendly, very helpful, excellent English fluency - Location is hard to beat. Sunnegga funicular is right at the tunnel entrance, as is the ski bus... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Great location, killer breakfasts (included), super clean and a really nice local, family run hotel. Would highly recommend and would easily choose to stay there again should I ever be lucky enough to return to Zermatt!

Was this review helpful? Yes 1
Schonegg, Owner at Chalet Hotel Schoenegg, responded to this review

Dear “Mab2965” We are very happy that you enjoyed your time at the Chalet Hotel Schönegg. Thank you very much for the compliments! Thank you for highlighting our breakfast offer! We changed it for this year. Indeed, we are very fortunate with the location of the hotel. We hope, that you will be lucky again and stay with us during... More 

2 reviews
4 of 5 stars Reviewed February 25, 2015

We stayed here for a week in February for skiing & what a great choice it was. The hotel porter arrived at the station just as we did & loaded our belongings for us. The best/easiest access to the hotel is through its underground tunnel. The porter sent us up the elevator to check in & by the time we... More 

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Schonegg, Owner at Chalet Hotel Schoenegg, responded to this review

Dear “TerryD64a” Thank you for your lovely review here on TripAdvisor. The pick up service is part of our service. Everything worked out in the ideal way in your case. Great! The check in is always a affair of the heart for us. “You never get a second chance for a first impression.” We are glad, that you had a... More 

Matawan, New Jersey
Top Contributor
69 reviews 69 reviews
21 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed February 20, 2015

We stayed for 4 nights in a Matterhorn-view room in the main part of the chalet. We loved everything about this place - First, the people. Rachel at the front desk was very welcoming, friendly, and helpful. She was our first contact upon arrival. I had corresponded with her via email to arrange for flowers and chocolate to be placed... More 

Was this review helpful? Yes 1
Schonegg, Owner at Chalet Hotel Schoenegg, responded to this review

Dear “roger1168” We feel very honored to receive such a great feedback from a “Top Contributer” of TripAdvisor! Thank you very much! I guess your pictures shows part of your great experience. The check in is always a affair of the heart for us. We are glad to hear that we did a good job! I will transmit your compliments... More 

Norwich, United Kingdom
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed February 18, 2015

This was our 3rd stay for skiing at the Schoenegg (7th-14th February). The hotel staff are efficient and friendly and make the effort to come round and personally talk to every table at dinner in the evening. The rooms are spacious and well equiped with a large digital TV showing lots of English channels. The rooms are also serviced twice... More 

Was this review helpful? Yes 1
Schonegg, Owner at Chalet Hotel Schoenegg, responded to this review

Dear “Valentina88” As a Senior Contributer on TripAdvisor I guess you know, what you are talking about. We are very happy that you enjoyed your time again at the chalet Hotel Schönegg. I will transmit your compliments to our staff. They will be very delighted! Thank you! The food is a very important component during the vacation. It is our... More 

Sunderland, United Kingdom
1 review
5 of 5 stars Reviewed February 15, 2015

Hotel Schoenegg sits in an enviable position above Zermatt with a large sunny terrace facing the Matterhorn. This is a family run hotel and you can feel the care and attention throughout. A welcoming atmosphere into a hotel that strikes the right balance between quality, luxury and friendliness. The main hotel has a traditional style with a recent, very sleek... More 

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Schonegg, Owner at Chalet Hotel Schoenegg, responded to this review

Dear “KevShaw” Thank you very much for your lovely comment and great rating here on TripAdvisor! Your resume of your ski vacation is a perfect description of how we want our guest experience our hotel and Zermatt. You highlight our position. Our hotel has one of the best views to the Matterhorn. As you mention, thanks to our private elevator... More 

Baltimore, Maryland, United States
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 11, 2015

We (6 people) recently stayed at the Chalet Hotel Schonegg for week of skiing. We are all from the DC/Baltimore area (except one who happens to live in Germany) and have visited Zermatt eight (8) times for skiing and have stayed at several different hotels and have decided that the Schonegg is our favorite! First, we purchased the Swiss rail... More 

Was this review helpful? Yes 2
Schonegg, Owner at Chalet Hotel Schoenegg, responded to this review

Dear Rick A Thank you very much for your lovely review here on TripAdvisr. Since you are a Senior Contributor your great comment is even more valuable to us. Thank you for the compliments for our kitchen. We are very proud about the food we serve every evening! We always try to make as well something special for people with... More 

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