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Chalet Hotel Schoenegg

4.5 of 5 Riedweg 35, Zermatt CH-3920, Switzerland (Formerly Grand Hotel Schoenegg)
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Chalet Hotel Schoenegg
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213 reviews from our community

Traveler rating
    177
    29
    4
    2
    1
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44
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11
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Auckland Region, New Zealand
Contributor
18 reviews 18 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My partner and I stayed there for our first time in Zermatt and it was an absolutely magical experience. We loved Chalet Hotel Schonegg for its lovely accommodation and great location. They offer a free pick-up from the train station to the hotel so don't forget to specify your arrival time in advance. The rooms are lovely, clean, spacious and... More 

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Cardiff, United Kingdom
Senior Contributor
47 reviews 47 reviews
8 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just had the most wonderful week at the Schoenegg. The hotel is quite lovely with the old part which we stayed in charming with our own fireplace and small winding stairs to our bedroom and bathroom and of course the most wonderful view of the Matterhorn. The rest of the family stayed in the petit chalet or the... More 

Was this review helpful? Yes 1
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We have just returned from a week staying in the Schoenegg and can't recommend it more highly! Perfect location - just behind the Sunnegga lift; 7 min walk to the Gornergrat railway and the centre of town; and bus stop outside for the lift to Schwarzsee. The rooms are immaculate and spacious with plenty of room for all your skiing... More 

Was this review helpful? Yes 1
Birmingham, Alabama
Senior Reviewer
10 reviews 10 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We loved staying here for a week to bring in the New Year. So many positives, I can't imagine staying anywhere else in Zermatt. Literally, the Schoenegg is positioned perfectly in town. Upon arrival, I called the hotel from the train, and they were there to pick us up when we arrived. The drive to the hotel took 4 minutes... More 

Was this review helpful? Yes 3
Medan, Indonesia
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Try the breakfast croissant, its one of the best i've had. The hotel is well located with a tunnel lift that saves you about 15mins way uphill to the hotel entrance. Our rooms were very clean and tidily made. we were provided with this swiss brand toiletries (i think it was Bogan or Bogen), the fragrance was divine ;) The... More 

Was this review helpful? Yes 2
Dubai
Top Contributor
78 reviews 78 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed 3 weeks ago

If this is the no. 10 hotel in Zermatt I dread to think what numbers 11 down are like. I will start with the positives. It is well located with a tunnel and lift giving easy access to the slopes and the town. The view is breathtaking. I also thought the staff, particularly Antonia and the nice housekeeping team, tried... More 

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Schonegg, Owner at Chalet Hotel Schoenegg, responded to this review

Dear Faaaamily We are terribly sorry about the inconveniences, that were caused to you during your stay at our hotel. As you can see on the other reviews on TripAdvisor, the experience you made is not typical for our establishment. Normally people highlight our friendliness, the quality of service and the ownership. In all our rooms with fireplaces, we have... More 

London, United Kingdom
Contributor
20 reviews 20 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Probably our best skiing holiday ever. Why? 1) location - for skiing the hotel is right by the Sunnega lift and also a bus stop if you wish to take the bubble to the Klein Matterhorn. For views, the hotel is up on a hill to get the beautiful views, yet some clever Swiss person has drilled a lift into... More 

Was this review helpful? Yes 3
Sydney, Australia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

After a six day stay here we would have to say if there is a more delightful place to stay in Zermatt than Chalet Hotel Schoenegg we would be very surprised. It fulfills all the criteria one could wish for in a ski chalet hotel.five star service on a small enough scale to deliver real family friendliness. The restaurant was... More 

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Chalet Schoenegg is a great hotel? Thats a understatement! It is probably one of the best in Zermatt. Happy and helpful staff, children friendly. Willcome back again and again! Its also shocking to see that the standard has been kept since the new generation has taken over. Good staff means good management! There was never a dull face or a... More 

Was this review helpful? Yes 1
Perth, Australia
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our first stay in Zermatt we used TripAdvisor to find this hotel. The reviews were all positive, the pics told us more, and the location simply satisfied all our pre-stay criteria. Our stay December 2014 was for 14 days. The staff were all fantastic. Helpful, attentive, friendly and courteous we couldn't fault any one of them. The room was Matterhorn... More 

Was this review helpful? Yes 1
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Additional Information about Chalet Hotel Schoenegg

Address: Riedweg 35, Zermatt CH-3920, Switzerland (Formerly Grand Hotel Schoenegg)
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Chalet Hotel Schoenegg 4.5*
Number of rooms: 45
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Also Known As:
Grand Hotel Zermatt
Hotel Style:
#4 Ski-In / Ski-Out Hotel in Zermatt
#6 Spa Hotel in Zermatt
#6 Luxury Hotel in Zermatt
#7 Business Hotel in Zermatt
#9 Romantic Hotel in Zermatt
#17 Family Hotel in Zermatt

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