We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Chalet Hotel Schoenegg

Travelers' Choice award winner
Hotel deals
Hotel website
Riedweg 35, Zermatt CH-3920, Switzerland (Formerly Grand Hotel Schoenegg)
Offers & Announcements
Promotio Code TripAdvisor
Book on
TripAdvisor
Trusted partner. We work with getaroom to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Chalet Hotel Schoenegg
View Map
Add Photo Write a Review

265 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    222
    34
    6
    2
    1
See reviews for
55
126
15
11
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (265)
  • Mar-May only
    (57)
  • Jun-Aug only
    (87)
  • Sep-Nov only
    (28)
  • Dec-Feb only
    (93)
All months
massachusetts
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed 5 night in the master suite which included two levels, two full baths, one with tub one with shower, both modern. The downstairs had a lovely fireplace , large balcony with of course the view of the Matterhorn, and mini fridge. The staff was always helpful and very friendly. Breakfast was a beautiful spread. The location, however the... More 

Was this review helpful? Yes 1
Schonegg, Owner at Chalet Hotel Schoenegg, responded to this review

Dear “joe-traveler76” Thank you very much for your lovely comment here on TripAdvisor! Your duplex suite has just been renovated this June 2015. We are glad, that you like the new modern decoration of the bathrooms. Thank you very much for highlighting the situation of the Chalet Hotel Schönegg. The private tunnel with elevator leads our guest direct to the... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

What a treat we had a fantastic time in Zermatt and the staff at the hotel made our stay perfect. The Hotel is in a perfect position overlooking Zermatt with fabulous views of The Matterhorn and nothing was ever too much for anyone. The hotel is clean and cosy with the tunnel entrance being so unique and so welcomed!! Thanks... More 

Was this review helpful? Yes 1
Schonegg, Owner at Chalet Hotel Schoenegg, responded to this review

Dear “Suemountain” Thank you very much for your very nice review here in TripAdvisor. We are happy, that you liked our services so much! The position of the hotel with this great view is indeed unique in Zermatt. The private tunnel an elevator is very important for us. Thanks to this we are very close to the center of the... More 

Harvey Western Australia
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel was very modern, clean and had amazing views. Our room, a junior suite with balcony had fantastic view of the Matterhorn, large modern bathroom with spa. Breakfast included was quite minimal and not up to standard with rest of the hotel. Some staff were polite and helpful others quite distant and argumentative. Hotel,is located about 10 minutes walk from... More 

Was this review helpful? Yes
Schonegg, Owner at Chalet Hotel Schoenegg, responded to this review

Dear “suzannejayne” We would like to thank you for your honest review. The fantastic view and great location are the big advantage for the Chalet Hotel Schönegg comparing to all other hotels in Zermatt. Thank you for highlighting these here on TripAdvisor! We normally receive a lot of compliments for our staff and if you have a look on all... More 

United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 25, 2015

We stayed three nights in early June 2015. This is the best hotel we have ever stayed at. Expensive for us but still a great value since the facilities and staff are so wonderful. The room was attractive, quiet and provided an excellent night's sleep. We requested a high room with a view of the Matterhorn and that is what... More 

Was this review helpful? Yes
Schonegg, Owner at Chalet Hotel Schoenegg, responded to this review

Dear “Keebler227” Thank you very much for your lovely review here on TripAdvisor! Thank you for highlighting our staff! They always do a great job and we are very happy having such great people with us. Our rooms are freshly renovated this summer, so we are glad that you liked them! The view from our rooms are indeed breath taking.... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 12, 2015

Hotel Schonnegg certainly is in the best location, overlooking Zermatt with wonderful views all round, close to the bus stop, railway and town. It certainly is a wonderful hotel to stay in, the rooms are immaculate, the staff so friendly and very helpful, I would certainly recommend this to anyone thinking of staying in Zermatt. This was our retirement holiday... More 

Was this review helpful? Yes 1
Schonegg, Owner at Chalet Hotel Schoenegg, responded to this review

Dear “Judith T” Thank you very much for your lovely comment here in TripAdvisor! We are always very happy about reviews, especially when they are as positive as yours! You highlighted our position what really is a big advantage form the Chalet Hotel Schönegg comparing all other hotels in Zermatt. In one hand the hotel is located in a calm... More 

North Yorkshire
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 5, 2015

Just returned from a wonderful week at the Schoenegg Hotel in Zermatt, all the staff were extremely helpful and pleasant and made for a very enjoyable stay. The room was great as we're the views from the dining room and outside terrace. Would definitely return to Zermatt as stunning views and fantastic walking and would stay at the Schoenegg again... More 

Was this review helpful? Yes 1
Schonegg, Owner at Chalet Hotel Schoenegg, responded to this review

Dear “Vanessa W” Thank you very much for your lovely review. We are very happy, that you enjoyed your stay with us. Indeed, the view is outstanding from our hotel and we are very happy about that! We look forward to welcoming you again an again! Wonderful and refreshing regards from Zermatt Your hosts Anna & Sebastian Metry #schoneggzermatt #bestviewofthematterhorninzermatt... More 

Lausanne, Switzerland
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 2, 2015

It had been a while since I'd been back to Zermatt. Last weekend me and my girlfriend spent the weekend there in one of the newly refurbished Junior Suite of the "Petit Chalet". The style of the room, the quality of the amenities and equipment is absolutely striking. Enjoying stunning views on the Matterhorn from the moment you wake up... More 

Was this review helpful? Yes
Schonegg, Owner at Chalet Hotel Schoenegg, responded to this review

Dear “Edouard T” Thank you very much for this lovely comment about our hotel. We are very happy, that you like our new rooms in the Petit Chalet. Did you know, that we modernised a part of our other rooms this summer? Have a look on our website. The view fro our rooms is indeed unbeatable in Zermatt. I will... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed June 24, 2015 via mobile

Zermatt is one of the prettiest town we have visited. Chalet Hotel Schoenegg has the best location. It is walking distance from the main city centre and next door to the Sunnegga tram. From the hotel terrace you get the best views of the town and the Matterhorn. The hotel service is awesome from the heart and they make you... More 

Was this review helpful? Yes
Schonegg, Owner at Chalet Hotel Schoenegg, responded to this review

Dear „ Asiftennis“ Thank you very much for your great comment here on TripAdvisor. Indeed, the location that you highlight in your comment is our big advantage compared to all other hotels in Zermatt. The hotel is located in a very calm area with a beautiful view to the Matterhorn. Thanks to our private elevator and tunnel the centre of... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 17, 2015

We stayed at the Chalet Schoenegg in early March and were so happy with our choice of hotel. The convenient location is above the town, away from the noise, and has a fabulous view of the Matterhorn. Family fun with very friendly, helpful staff. We felt very welcome and would definitely go back again. Nice bar and patio for apres... More 

Was this review helpful? Yes 1
Schonegg, Owner at Chalet Hotel Schoenegg, responded to this review

Dear „KarenN“ Thank you very much for your nice review here on TripAdvisor. The location that you highlight in your comment is our big advantage compared to all other hotels in Zermatt. The hotel is located in a very calm area with a beautiful view to the Matterhorn. Thanks to our private elevator and tunnel the center of Zermatt is... More 

Devonport, Australia
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed May 11, 2015

We had 3 nights in this wonderful place. Staff were exceptional - extremely friendly and helpful. The hotel is not in the middle of town but has a lift leading into a lovely "tunnel" and then maybe a 10 minute walk into town (at the most). The breakfast was most enjoyable - we didn't have any other meals here so... More 

Was this review helpful? Yes 1
Schonegg, Owner at Chalet Hotel Schoenegg, responded to this review

Dear „Jenny Y“ Thank you very much for your wonderful comment on TripAdvisor! It is a big pleasure for us to receive such a nice feedback from our guest. Our private tunnel is indeed a big advantage for our guests. In one hand they can enjoy the peaceful surrounding with a great view over Zermatt and towards the Matterhorn, in... More 

Questions? Get answers from hotel staff and past guests. Ask a question

312 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (143)
Viewed
Hotel & grounds (30)
Viewed
Dining (19)
Viewed
Room/suite (27)
Viewed
View from room (27)
Viewed
Bathroom (3)
Viewed
0:48
Videos (2)
Viewed
Other (35)

Management photos: Courtesy of the property manager

Viewed
All management photos (169)
Viewed
View from room (7)
Viewed
Room/suite (42)
Viewed
Dining (20)
Viewed
Hotel & grounds (41)
Viewed
Bathroom (2)
Viewed
Pool/beach area (2)
Viewed
Family/play areas (1)
Viewed
Other (54)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Zermatt hotels
0.1 mi away
Parkhotel Beau Site
Parkhotel Beau Site
#8 of 110 in Zermatt
5.0 of 5 stars 422 reviews
0.3 mi away
Europe Hotel & Spa
Europe Hotel & Spa
#7 of 110 in Zermatt
5.0 of 5 stars 338 reviews
0.3 mi away
BELLERIVE Superior
BELLERIVE Superior
#2 of 110 in Zermatt
5.0 of 5 stars 264 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Hotel Matterhorn Focus
Hotel Matterhorn Focus
#4 of 110 in Zermatt
5.0 of 5 stars 430 reviews
0.4 mi away
The Omnia
The Omnia
#1 of 110 in Zermatt
5.0 of 5 stars 345 reviews
0.5 mi away
Hotel Firefly
Hotel Firefly
#6 of 110 in Zermatt
5.0 of 5 stars 267 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay