We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Chalet Hotel Schoenegg

Travelers' Choice award winner
Hotel deals
Hotel website
Riedweg 35, Zermatt CH-3920, Switzerland (Formerly Grand Hotel Schoenegg)
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Chalet Hotel Schoenegg
Professional photos View all
Browse nearby
Chalet Hotel Schoenegg
Write a Review

240 reviews from our community

Traveler rating
    200
    31
    6
    2
    1
See reviews for
52
109
14
11
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (240)
  • Mar-May only
    (53)
  • Jun-Aug only
    (66)
  • Sep-Nov only
    (28)
  • Dec-Feb only
    (93)
All months
Cupertino
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We were here for a ski week vacation as a family. The hotel is great and i highly recommend it. Location is just next to the ski lift which is a great plus. Staff is very friendly and very accommodating. Rooms are clean and nice and well furnished. Wifi is very reliable and very fast. We travel around the world... More 

Was this review helpful? Yes
Chicago, Illinois
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Fabulous hotel! Awesome location and excellent views. This hotel is located in a prime location! It has the best of both worlds - it is high on the hill so you get wonderful views of the matterhorn but has a lift that takes you down and through a private tunnel that drops you just a few minute walk away from... More 

Was this review helpful? Yes
Stevenage, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a really nice hotel. Visited as a couple for four nights. Porter waiting to take you to hotel from leaving the train. Really friendly and accommodating staff. Hotel rooms were clean, spacious and well appointed and we had a superb view of the Matterhorn which I will upload in pictures. Room 407. We were half board and you... More 

Was this review helpful? Yes
Sydney, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

Chalet Hotel Schoenegg provided the perfect location, very close to the Sunegga Fenicular via the clever lift and tunnel that allows you to easily access the town and ski lifts. My room provided a magnificent view of the Matterhorn and village below. The breakfast offering was excellent and the evening degustation meals were superb. Room service was first rate and... More 

Was this review helpful? Yes
london
Contributor
17 reviews 17 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Very good welcome. On arrival, we were blown away with the view of the Matterhorn and the town from our rooms which was the best thing about our stay. I thought we were in for a great week. Our room in the older part of the hotel was spacious enough with plenty of storage decorated in a traditional style.The bathroom... More 

Was this review helpful? Yes
Chapel Hill NC
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 12, 2015

My family and I stayed in this hotel in March and had a wonderful three-day stay. The location is ideal--being situated partway up the mountain slope means the view over Zermatt and of the Matterhorn could not be any more impressive. When we looked out the bedroom window for the first time we couldn't believe our eyes! We needed a... More 

Was this review helpful? Yes 2
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 11, 2015

I injured myself on the first day of skiing but at least the hotel was great... We were picked up at the train station and promptly taken to the hotel. The hotel is built on a mountainside and there are two entrances: the "regular" entrance, from above takes you directly to the lobby. The lower entrance permits access from the... More 

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 7, 2015

I'll add to the accolades - this is an awesome place to stay for a ski vacation. We just did 6 days of skiing here, and couldn't have been happier. Pros: - Staff is excellent. Super-friendly, very helpful, excellent English fluency - Location is hard to beat. Sunnegga funicular is right at the tunnel entrance, as is the ski bus... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 26, 2015

Great location, killer breakfasts (included), super clean and a really nice local, family run hotel. Would highly recommend and would easily choose to stay there again should I ever be lucky enough to return to Zermatt!

Was this review helpful? Yes 1
Schonegg, Owner at Chalet Hotel Schoenegg, responded to this review

Dear “Mab2965” We are very happy that you enjoyed your time at the Chalet Hotel Schönegg. Thank you very much for the compliments! Thank you for highlighting our breakfast offer! We changed it for this year. Indeed, we are very fortunate with the location of the hotel. We hope, that you will be lucky again and stay with us during... More 

2 reviews
4 of 5 stars Reviewed February 25, 2015

We stayed here for a week in February for skiing & what a great choice it was. The hotel porter arrived at the station just as we did & loaded our belongings for us. The best/easiest access to the hotel is through its underground tunnel. The porter sent us up the elevator to check in & by the time we... More 

Was this review helpful? Yes
Schonegg, Owner at Chalet Hotel Schoenegg, responded to this review

Dear “TerryD64a” Thank you for your lovely review here on TripAdvisor. The pick up service is part of our service. Everything worked out in the ideal way in your case. Great! The check in is always a affair of the heart for us. “You never get a second chance for a first impression.” We are glad, that you had a... More 

Questions? Get answers from hotel staff and past guests. Ask a question

191 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (131)
Viewed
View from room (27)
Viewed
Room/suite (27)
Viewed
Dining (19)
Viewed
Hotel & grounds (28)
Viewed
Bathroom (3)
Viewed
0:48
Videos (2)
Viewed
Other (25)

Management photos: Courtesy of the property manager

Viewed
All management photos (60)
Viewed
View from room (6)
Viewed
Room/suite (14)
Viewed
Hotel & grounds (9)
Viewed
Bathroom (2)
Viewed
Pool/beach area (2)
Viewed
Dining (4)
Viewed
Family/play areas (1)
Viewed
Other (22)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question