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Chalet Hotel Schoenegg

Travelers' Choice award winner
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Riedweg 35, Zermatt CH-3920, Switzerland (Formerly Grand Hotel Schoenegg)
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Chalet Hotel Schoenegg
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258 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Harvey Western Australia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Hotel was very modern, clean and had amazing views. Our room, a junior suite with balcony had fantastic view of the Matterhorn, large modern bathroom with spa. Breakfast included was quite minimal and not up to standard with rest of the hotel. Some staff were polite and helpful others quite distant and argumentative. Hotel,is located about 10 minutes walk from... More 

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United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed three nights in early June 2015. This is the best hotel we have ever stayed at. Expensive for us but still a great value since the facilities and staff are so wonderful. The room was attractive, quiet and provided an excellent night's sleep. We requested a high room with a view of the Matterhorn and that is what... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Hotel Schonnegg certainly is in the best location, overlooking Zermatt with wonderful views all round, close to the bus stop, railway and town. It certainly is a wonderful hotel to stay in, the rooms are immaculate, the staff so friendly and very helpful, I would certainly recommend this to anyone thinking of staying in Zermatt. This was our retirement holiday... More 

Was this review helpful? Yes 1
Schonegg, Owner at Chalet Hotel Schoenegg, responded to this review

Dear “Judith T” Thank you very much for your lovely comment here in TripAdvisor! We are always very happy about reviews, especially when they are as positive as yours! You highlighted our position what really is a big advantage form the Chalet Hotel Schönegg comparing all other hotels in Zermatt. In one hand the hotel is located in a calm... More 

North Yorkshire
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Just returned from a wonderful week at the Schoenegg Hotel in Zermatt, all the staff were extremely helpful and pleasant and made for a very enjoyable stay. The room was great as we're the views from the dining room and outside terrace. Would definitely return to Zermatt as stunning views and fantastic walking and would stay at the Schoenegg again... More 

Was this review helpful? Yes 1
Schonegg, Owner at Chalet Hotel Schoenegg, responded to this review

Dear “Vanessa W” Thank you very much for your lovely review. We are very happy, that you enjoyed your stay with us. Indeed, the view is outstanding from our hotel and we are very happy about that! We look forward to welcoming you again an again! Wonderful and refreshing regards from Zermatt Your hosts Anna & Sebastian Metry #schoneggzermatt #bestviewofthematterhorninzermatt... More 

Lausanne, Switzerland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It had been a while since I'd been back to Zermatt. Last weekend me and my girlfriend spent the weekend there in one of the newly refurbished Junior Suite of the "Petit Chalet". The style of the room, the quality of the amenities and equipment is absolutely striking. Enjoying stunning views on the Matterhorn from the moment you wake up... More 

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Schonegg, Owner at Chalet Hotel Schoenegg, responded to this review

Dear “Edouard T” Thank you very much for this lovely comment about our hotel. We are very happy, that you like our new rooms in the Petit Chalet. Did you know, that we modernised a part of our other rooms this summer? Have a look on our website. The view fro our rooms is indeed unbeatable in Zermatt. I will... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed June 24, 2015 via mobile

Zermatt is one of the prettiest town we have visited. Chalet Hotel Schoenegg has the best location. It is walking distance from the main city centre and next door to the Sunnegga tram. From the hotel terrace you get the best views of the town and the Matterhorn. The hotel service is awesome from the heart and they make you... More 

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Schonegg, Owner at Chalet Hotel Schoenegg, responded to this review

Dear „ Asiftennis“ Thank you very much for your great comment here on TripAdvisor. Indeed, the location that you highlight in your comment is our big advantage compared to all other hotels in Zermatt. The hotel is located in a very calm area with a beautiful view to the Matterhorn. Thanks to our private elevator and tunnel the centre of... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 17, 2015

We stayed at the Chalet Schoenegg in early March and were so happy with our choice of hotel. The convenient location is above the town, away from the noise, and has a fabulous view of the Matterhorn. Family fun with very friendly, helpful staff. We felt very welcome and would definitely go back again. Nice bar and patio for apres... More 

Was this review helpful? Yes 1
Schonegg, Owner at Chalet Hotel Schoenegg, responded to this review

Dear „KarenN“ Thank you very much for your nice review here on TripAdvisor. The location that you highlight in your comment is our big advantage compared to all other hotels in Zermatt. The hotel is located in a very calm area with a beautiful view to the Matterhorn. Thanks to our private elevator and tunnel the center of Zermatt is... More 

Devonport, Australia
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed May 11, 2015

We had 3 nights in this wonderful place. Staff were exceptional - extremely friendly and helpful. The hotel is not in the middle of town but has a lift leading into a lovely "tunnel" and then maybe a 10 minute walk into town (at the most). The breakfast was most enjoyable - we didn't have any other meals here so... More 

Was this review helpful? Yes 1
Schonegg, Owner at Chalet Hotel Schoenegg, responded to this review

Dear „Jenny Y“ Thank you very much for your wonderful comment on TripAdvisor! It is a big pleasure for us to receive such a nice feedback from our guest. Our private tunnel is indeed a big advantage for our guests. In one hand they can enjoy the peaceful surrounding with a great view over Zermatt and towards the Matterhorn, in... More 

Dubai, United Arab Emirates
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 21, 2015

The Hotel is excellent situated just a 100 m away from a main skiing lift. The reception-staff is fun and very helpful, the other staff could be a bit more switched on and smiling. The room was heavenly, sitting in bath with a view of the Matterhorn and your own wood fire in the fireplace. Breakfast is super and all... More 

Was this review helpful? Yes 1
Schonegg, Owner at Chalet Hotel Schoenegg, responded to this review

Dear EllenReist! Thank you very much for the compliments about the Chalet Hotel Schönegg! We are very happy that your stay was enjoyable and that you liked the location of our hotel. The view is definitely the big advantage of the Chalet Hotel Schönegg because the breath-taking view over the roofs of Zermatt and towards the Matterhorn is just unique... More 

Perth, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 21, 2015

The Chalet Hotel Schoenegg is a lovely hotel which is reached by way of a tunnel and a lift not far from the centre of Zermatt and on the ski bus route. We were picked up and dropped off at the train station on arrival and departure. It is very close to the Sunnegga ski lift and a short walk... More 

Was this review helpful? Yes 1
Schonegg, Owner at Chalet Hotel Schoenegg, responded to this review

Dear Janyne P! Thank you very much for your nice comment here on TripAdvisor! It is great, that you enjoyed your time in Chalet Hotel Schönegg! In terms of view, we are very lucky about the position of the hotel. In a calm situation above Zermatt with one of the best views of the Matterhorn one can get in Zermatt.... More 

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