We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 116 Zermatt hotels

Hotel Alex

4.0 of 5 Hotel   |   Bodmenstrasse 12, Zermatt 3928, Switzerland
Hotel amenities
Save Saved
You added Hotel Alex to your Saves list
Hotel Alex
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Ranked #45 of 116 hotels in Zermatt
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Jeanette B B South Florida, Florida
  • Overview
  • Reviews (153)
  • Photos (67)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (24)
  • Location
  • More
Write a Review

153 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
South Florida, Florida
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

What a wonderful hotel. We had a suite that included a living area, large bedroom with a balcony overlooking the Alps and a large bathroom. All very comfortable and welcoming. Beautiful, rustic feel throughout. Lots of wood and carvings from master builders, I imagine. Great bar area inside and outside. I'd love to return someday. You won't be disappointed. I... More

Was this review helpful? Yes
High Wycombe, United Kingdom
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Our rooms had a spacious lounge, bedroom, bathroom and balcony with two TVs capable of receiving several BBC and 1 ITV channel, lots of wardrobe space and hangers. The whole Hotel is kept immaculate. The service is not only willing but warm and friendly. Evening meals were of haute cuisine standard and offered choice and variety throughout our stay. I... More

Was this review helpful? Yes
Dayton, Ohio
12 reviews 12 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This was the most eclectic, quirky, beautiful hotel we have ever stayed in….and we travel extensively! Our room was spectacular. We had a separate sitting room with balcony, another room with a table and chairs and unusual leaded glass piece, TWO bathrooms, jacuzzi, king bed, lots of closet space, beautiful decor and paintings on the ceiling…it was gorgeous. The hotel... More

Was this review helpful? Yes
Dubai, United Arab Emirates
12 reviews 12 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Myself and my wife had been to Hotel Alex previously during our visit to Zermatt and the very first instance we had experienced it we feel in love with the place. No wonder why we planned our most important day at the hotel. I can actually details my experience in a few important quotes: 1. Their is a never say... More

Was this review helpful? Yes 1
London, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel is something really special, the décor is a combination of quirky modern style with traditional Swiss. It really has to be seen to be understood, the photos definitely don't do it justice. There are some amazing facilities here as well, the spa is great, there is a full size indoor tennis court and squash court, and the wine... More

Was this review helpful? Yes
BC Canada
3 reviews 3 reviews
3 of 5 stars Reviewed 5 weeks ago

We travelled with a tour booked into this hotel. We would not stay here again. Perhaps in winter the "charm" would hold more appeal but the lack of air conditioning and darkness of most to the public areas makes it quite uncomfortable and depressing. The beds were comfortable. Perhaps because meals were part of the tour the food was not... More

Was this review helpful? Yes
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 15, 2014

This hotel is wonderful! Each room is different with its own distinctive style. It's an adventure to explore all of the various alcoves and seating areas in the bar and throughout the hotel. Where else can you stay where the bar stools have a cow hide seat, wooden back shaped like Ibex horns and sheep or cow bells so that... More

Was this review helpful? Yes
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 10, 2014

Such a fun place to stay! It's a Swiss Madonna Inn! Every room is different - spacious, comfortable and quiet. The bar/lounge areas are wonderful. Small intimate areas off the bar itself where the chairs around the bar each have a cow bell to ring for service as the barman covers both the the outdoor as well as the indoor... More

Was this review helpful? Yes 1
Zurich, Switzerland
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 2, 2014

Centrally located in the Village in a quiet area and fews meters from Main street, walking distance to major attractions, Train station and Gornergrat cogwheel train. Nice large room, all rooms having a different style and cozy with most of them a jacuzzi. Great Fitness area, indoor pool, saunas.

Was this review helpful? Yes
Montreal, Quebec, Canada
Top Contributor
100 reviews 100 reviews
19 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed June 24, 2014

This quirky hotel is well located right by the train station but does not have any noise from trains in the evening. It looks like a very large swiss wooden hotel. The reception allows you into a world of low ceilings adorned by many forms of carved wood, beams and stucco. Several large pieces of mineral weighing well in excess... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Hotel Alex, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Alex? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Alex

Address: Bodmenstrasse 12, Zermatt 3928, Switzerland
Location: Switzerland > Swiss Alps > Valais > Zermatt
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Alex 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Priceline, Escapio, BookingOdigeoWL and Hotels.com so you can book your Hotel Alex reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Alex Hotel Zermatt

67 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (63)
Hotel & grounds (9)
Room/suite (11)
View from room (2)
Dining (1)
Other (40)

Management photos: Courtesy of the property manager

All management photos (5)
Hotel & grounds (1)
Pool/beach area (1)
Room/suite (1)
Dining (2)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in Zermatt with
any amenities


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Swimming Pool Wheelchair access
Hotel Style
#15 Spa Hotel in Zermatt #20 Ski-In / Ski-Out Hotel in Zermatt #25 Romantic Hotel in Zermatt #29 Luxury Hotel in Zermatt #39 Family Hotel in Zermatt
Hotel Class
Official Description (provided by the hotel)
Popular Valais Hotel in 5-story chalet built of stone & natural wood, with side courtyard & abstract-art mural on front. ... more   less 
Number of rooms

Questions & Answers

Questions? Get answers from Hotel Alex staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer