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All 116 Zermatt hotels

Hotel Alex

4.0 of 5 Hotel   |   Bodmenstrasse 12, Zermatt 3928, Switzerland
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Hotel Alex
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Ranked #41 of 116 Hotels in Zermatt
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
eihco Qatar
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162 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
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Senior Contributor
38 reviews 38 reviews
26 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Once you have enter to Hotel Alex, you'll feel like you are on another Era. Beautiful Gems, Stones, Wood Carvings will greet you on their Lobby and Restaurant. Rooms are spacious and note that Alex offer Swimming pool (which is extraordinary to Zermatt Hotels) plus Squash and Tennis Court. Staffs were mostly Portuguese which are very friendly and helpful. Mr.... More

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Senior Contributor
26 reviews 26 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in Alex during last winter, and we were very satisfied. Location: perfect, only few steps from railway station. And also only few steps from railway to Gornergrat... Restaurant: good food, we really enjoyed it! Staff: very very friendly. Lobby: very warm.... with perfect music. A big surprise. We really enjoyed after dinner.... Suggestion: book a room/suite with a... More

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Sherwood Park, Canada
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The view out the window of our room was beautiful. We even took pictures of our room and the bar area to show family and friends back home. Very unique and wonderful. Clean and well maintained. Zermatt is a must visit if you are in the area.

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We love Zermatt and always stay at the Alex. A great hotel. The staff make your stay really special. The food is fantastic both for the evening meal and the breakfast buffet. Lovely swimming pool. Great decoration throughout. Convenient for both the main railway station and the Gornergrat station. Can't fault it.

Was this review helpful? Yes 1
Melbourne, Australia
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A great hotel where the staff were friendly and competent. Very close to the Zermatt bahnhof. We had a wonderful view of the Matterhorn from our verandah. The best hotel swimming pool that I have seen. The decore of the hotel could be described as 'novel' with carved furniture and timberwork but very comfortable. Even the room keys are proper... More

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Calgary, Canada
17 reviews 17 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 23, 2014

A great hotel located a stone's throw way from the train station. Although I did not have a room with a view, the room was spacious with a large bathroom and very strong wifi. The room had a nice rustic look to it and there were a few English TV stations to help one catch up on world events. I... More

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South Florida, Florida
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 18, 2014

What a wonderful hotel. We had a suite that included a living area, large bedroom with a balcony overlooking the Alps and a large bathroom. All very comfortable and welcoming. Beautiful, rustic feel throughout. Lots of wood and carvings from master builders, I imagine. Great bar area inside and outside. I'd love to return someday. You won't be disappointed. I... More

Was this review helpful? Yes 1
High Wycombe, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 10, 2014

Our rooms had a spacious lounge, bedroom, bathroom and balcony with two TVs capable of receiving several BBC and 1 ITV channel, lots of wardrobe space and hangers. The whole Hotel is kept immaculate. The service is not only willing but warm and friendly. Evening meals were of haute cuisine standard and offered choice and variety throughout our stay. I... More

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Dayton, Ohio
15 reviews 15 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 8, 2014

This was the most eclectic, quirky, beautiful hotel we have ever stayed in….and we travel extensively! Our room was spectacular. We had a separate sitting room with balcony, another room with a table and chairs and unusual leaded glass piece, TWO bathrooms, jacuzzi, king bed, lots of closet space, beautiful decor and paintings on the ceiling…it was gorgeous. The hotel... More

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Dubai, United Arab Emirates
12 reviews 12 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 22, 2014

Myself and my wife had been to Hotel Alex previously during our visit to Zermatt and the very first instance we had experienced it we feel in love with the place. No wonder why we planned our most important day at the hotel. I can actually details my experience in a few important quotes: 1. Their is a never say... More

Was this review helpful? Yes 2
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Additional Information about Hotel Alex

Address: Bodmenstrasse 12, Zermatt 3928, Switzerland
Location: Switzerland > Swiss Alps > Valais > Zermatt
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Alex 4*
Number of rooms: 84
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Also Known As:
Alex Hotel Zermatt

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