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All 116 Zermatt hotels

Hotel Alex

4.0 of 5 Hotel   |   Bodmenstrasse 12, Zermatt 3928, Switzerland
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Hotel Alex
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Ranked #41 of 116 Hotels in Zermatt
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
bermuda1968 new yorkj
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171 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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new yorkj
17 reviews 17 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First impression, now this is what I thought a Swiss Hotel would look like. Heavy warm wood interior. The Bar is not to be missed (Bartender, not friendly, but I think most of the Swiss residents have a stern personality) Room was quite interesting in a good way. Large, clean, good beds, slippers and robes supplied. Do not, I insist,... More

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St. Albert, Canada
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here for a couple nights while on a tour. I have to say it is definitely one of the most unique hotels that I have ever seen in my life. Almost an overload to the senses when you walk into the bar area, which made it kind of hard to take it all in. The front desk staff was... More

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Somerset, Pennsylvania
17 reviews 17 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

WOW. Is all I can say. Bravo and A+++. The style, the service, the location, the cleanliness are all A+++ I had a room facing the town and could see the Matterhorn from our deck. I loved this hotel. The sitting rooms, the gym, the pool area. Just beautiful. I would love to come back here one day. This was... More

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Norristown, PA
Top Contributor
57 reviews 57 reviews
17 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed October 16, 2014

We stayed at the Hotel Alex in Zermatt and it is a most charming hotel. It has carved wood everywhere, a good restaurant that serves an excellent breakfast and dinner, a beautiful pool and whirlpool and a sauna. It is right around the corner from the railroad station that brings you into Zermatt. It does not have a view of... More

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Brattleboro, Vermont
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 10, 2014

We spent two nights at Hotel Alex. Our room was great. It was comfortable and close to everything. My husband loved their collection of rocks scattered throughout the property. We spent time on the terrace enjoying the sun and ambience which includes the Matterhorn peaking out over the rooftops. I would stay there again in a heartbeat.

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Senior Contributor
38 reviews 38 reviews
26 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed September 25, 2014

Once you have enter to Hotel Alex, you'll feel like you are on another Era. Beautiful Gems, Stones, Wood Carvings will greet you on their Lobby and Restaurant. Rooms are spacious and note that Alex offer Swimming pool (which is extraordinary to Zermatt Hotels) plus Squash and Tennis Court. Staffs were mostly Portuguese which are very friendly and helpful. Mr.... More

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Senior Contributor
34 reviews 34 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 24, 2014

We stayed in Alex during last winter, and we were very satisfied. Location: perfect, only few steps from railway station. And also only few steps from railway to Gornergrat... Restaurant: good food, we really enjoyed it! Staff: very very friendly. Lobby: very warm.... with perfect music. A big surprise. We really enjoyed after dinner.... Suggestion: book a room/suite with a... More

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Sherwood Park, Canada
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 22, 2014

The view out the window of our room was beautiful. We even took pictures of our room and the bar area to show family and friends back home. Very unique and wonderful. Clean and well maintained. Zermatt is a must visit if you are in the area.

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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 7, 2014

We love Zermatt and always stay at the Alex. A great hotel. The staff make your stay really special. The food is fantastic both for the evening meal and the breakfast buffet. Lovely swimming pool. Great decoration throughout. Convenient for both the main railway station and the Gornergrat station. Can't fault it.

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Melbourne, Australia
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed September 1, 2014

A great hotel where the staff were friendly and competent. Very close to the Zermatt bahnhof. We had a wonderful view of the Matterhorn from our verandah. The best hotel swimming pool that I have seen. The decore of the hotel could be described as 'novel' with carved furniture and timberwork but very comfortable. Even the room keys are proper... More

Was this review helpful? Yes 3
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Additional Information about Hotel Alex

Address: Bodmenstrasse 12, Zermatt 3928, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Alex 4*
Number of rooms: 84
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Also Known As:
Alex Hotel Zermatt

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