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Hotel Alex

#29 of 115 Hotels in Zermatt
Certificate of Excellence
Bodmenstrasse 12, Zermatt 3928, Switzerland
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Hotel Alex
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Hotel Alex
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217 reviews from our community

Traveler rating
    151
    45
    11
    6
    4
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12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (217)
  • Mar-May only
    (51)
  • Jun-Aug only
    (56)
  • Sep-Nov only
    (41)
  • Dec-Feb only
    (69)
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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Very satisfied with the friendly reception, 5 star restaurant/bar, ski area and support, completed spa with many different activity , comfortable accommodation and shared arias with minimalist decorations. Thank you very much for one more ski vacation at Alex. See you next year!

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Cambridgeshire, United Kingdom
1 review
2 of 5 stars Reviewed 6 days ago NEW

My experience is only of the bar meal selection and flexibility of the staff, and has no bearing on the rest of the hotel. I was with a group of friends, we were to have lunch and duly looked at the menu. As the only vegetarian, I was disappointed to see only chips with truffle oil and parmesan on offer.... More 

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Little Cayman
Senior Contributor
48 reviews 48 reviews
27 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

I love this hotel,. I have stayed here many times over the last 15 years. There has been a change of management since I was last there but ambience is as good as ever. Food not quite as good as before and wine list has got very expensive.

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Blue Mountains, Canada
Contributor
13 reviews 13 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a wonderful hotel with a fantastic pool and spa. The rooms are well appointed and the decor is definitely unique. The restaurant serves delicious food included in the price of the room. The bar is one the best around. The service is excellent. Highly recommend the Hotel Alex!!

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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just got back after a pretty miserable week in Zermatt (weather wise). Could not have asked for a better hotel, we go on a yearly basis and will return next year. Squash courts, tennis courts and spa were all fantastic. The whole family LOVED Cristian who was always there at dinner and breakfast to help with whatever we wanted. Could... More 

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Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 21, 2015

Spend a week skiing, staying at this family run hotel. We very much enjoyed the unique, quirky and individual style of this hotel. Superb location, close to both train stations. Breakfast was great and Dinner was excellent, the family made you feel really welcome, it is a home away from home.

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Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed March 19, 2015

Loved everything about the hotel, just as you would expect a Swiss chalet. Great bar, friendly staff, excellent food, good internet connection, always helpful reception. So worth a stay. Plus of-course the excellent ski options all around Zermatt.

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Petworth, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 10, 2015

A fantastic hotel! Warm and cosy and welcoming. Friendly, courteous staff who went out of their way to help us...from the taxi driver who took us to and from station, to reception staff and staff in restaurant and bar. Comfortable and clean room. Excellent food. Good swimming pool. Great situation just set back from town centre and easy walk to... More 

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Hamilton, United Kingdom
1 review
5 of 5 stars Reviewed March 9, 2015

3rd time at hotel alex. I am sure next year will be number4. Great room ,facilities super and the meals were terrific. All staff were helpful and courteous but special thanks to the porter who met us from the train and was ever helpful. Thehotel has a warm cosy feel to it and is just exactly what you want after... More 

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1 review
4 of 5 stars Reviewed March 1, 2015

Me and my friends had a really nice time in Zermatt. The room was always spotless clean and the service at the breakfast table was very good. We didn't have to carry any suitcases so that was a relief. The room was fine just we were a bit squashed because we had lots of luggage.Our room had a balcony and... More 

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