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Hotel Alex

4.0 of 5 Bodmenstrasse 12, Zermatt 3928, Switzerland
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Certificate of Excellence 2014
Hotel Alex
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Hotel Alex
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188 reviews from our community

Traveler rating
    131
    38
    10
    5
    4
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39
68
13
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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  • English first
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English first
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Belfast, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Having stayed in the Alex over 20 times, we can definitely say it provides everything we need in a hotel, and more. Close to all ski lift facilities, and with a very thoughtfully laid out ski room. Should skiing be impossible, there is a gym, squash court, tennis court and swimming pool, and a great spa. The food is always... More 

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Southend-on-Sea
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

It was our first visit to Zermatt and the Alex, but we shall be back. I cannot add much to the comments made previously. The hotel is quirky, the bar great, many of the the staff part of the family, the food is a class act, the rooms lovely and the Spa facilities spot on after a days skiing. Being... More 

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Perfect place! We where treates link kings!!! Every morning there's an iPad loged at Zermatt's web site, with tips and events of that day. They cleaned our room twice a day! The only place in switzerland that I found a real italian espresso!!! (That's important to me! Hehehe)

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Brussels, Belgium
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We returned again to the Alex for New Year, because if you want to spend this time in a Snowy mountain paradise, no-one does it better. This is our 6 or 7th visit over the years and is always as good, with an amazingly friendly atmosphere, warm and homely and welcoming. The staff all seem to remain the same, so... More 

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New York City, New York
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Hotel Alex, on the week prior to Christmas 2014. Zermatt is magnificent with great mountain views and lots of charm. The snow was a little lacking and the ski runs were mostly easy or intermediate (the off Piste runs were closed due to poor snow coverage). The mountain is vast with complex set of trams, Gondolas,... More 

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Bungay, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Although this was my 8th visit to Zermatt to ski it was our first time in The Alex. It could not have been better; We were superbly look after by all the staff, the public areas had a charm and quirkiness I have not experienced in any other hotel before and our suite was excellent. The hotel is superbly situated... More 

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Eversley, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Having stayed at the Alex about 12 years ago we chose it as a place to spend Christmas week this year. We were not disappointed - this charming family run hotel could be regarded as a bit eccentric in its decor in the public areas but it was SPOT ON for Christmas with a huge effort being made by the... More 

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Sydney, Australia
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Amazing. Such a great place to start. Great atmosphere, a real personal feel to the place rather than a corporate/business feel; your treated like a friend rather than someone who is making them money. Highly recommended.

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Leigh-on Sea, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed December 15, 2014

I only wish we had discovered this hotel years ago, its my new favorite hotel in my favorite place in the world; summer or winter we love to visit Zermatt. In this hotel we felt special from the moment we arrived until the moment the train left to come home. This hotel oozes charm; it’s all you expect from a... More 

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hampshire
Contributor
13 reviews 13 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 14, 2014

Stayed at the Hotel Alex (Mon-Fri) as a Christmas present to each other. From the moment of arrival to the day of departure we were made to feel special. We have stayed at good hotels before in Zermatt but this is the best so far. In an expensive resort, the Hotel Alex is far from cheap but it is very... More 

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Additional Information about Hotel Alex

Address: Bodmenstrasse 12, Zermatt 3928, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Alex 4*
Number of rooms: 84
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Also Known As:
Alex Hotel Zermatt
Hotel Style:
#15 Spa Hotel in Zermatt
#19 Luxury Hotel in Zermatt
#21 Romantic Hotel in Zermatt
#31 Family Hotel in Zermatt

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