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Hotel Alex

#34 of 110 Hotels in Zermatt
Certificate of Excellence
Bodmenstrasse 12, Zermatt 3928, Switzerland
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235 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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  • English first
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English first
  • All months
    (235)
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    (53)
  • Jun-Aug only
    (72)
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    (41)
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Silver City, Iowa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A most charming hotel off the Main Street of Zermatt. We were in the main building, and the view of the mountains was fantastic! It was quite refreshing to be in a town with little traffic: only the electric taxis, which could be a little dangerous!

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Battle Creek Michigan
Level Contributor
71 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago

Zermatt being the fun village sitting at the base of the beautiful Matterhorn it would be difficult to not be happy anywhere I think. Having said that Hotel Alex is wonderful. The restaurant is on the lower level and has marvelous food and decor. The main floor is full of small nooks and cranny areas for seating and hanging out.... More 

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Palm Desert, CA
Level Contributor
83 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

This five story charmer just around the corner from the train station is chock full of carved wood ceilings, plush furniture, artsy stained glass, and shiny brass. Every nook and cranny has been filled with wondrous things, giving it a slightly eccentric Victorian feeling. Our large room on the fifth floor had a corner fireplace, balcony, jacuzzi tub, and thick... More 

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San Jose, California
Level Contributor
68 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay at this hotel with unique decor. The hotel is very clean and the staff was pleasant. The hotel is near the train station but no issues with train noise. We stayed in this hotel as part of a tour group and had meals in the hotel restaurant. The hotel restaurant had some hits and misses that... More 

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Los Angeles
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I visited this hotel as a part of an Insight Tour of Switzerland. It is centrally located in Zermatt very near the train station. The hotel's architecture is quintessentially Swiss. Although an older hotel, the rooms are large and fully modernized. The lounge was very pleasant and the breakfast buffet was quite adequate. We were able to easily and quickly... More 

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Virginia Beach, Virginia
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Zermatt is the Alps (to a tourist) and Hotel Alex is Zermatt. "Quirky but Elegant" best describes the indoor ambiance. Some say it s decorated in "early bordello". The floor plan goes on forever … seems the family just kept adding each new generation. Our highlight was a mammoth indoor swimming pool. Our room had a private balcony from which... More 

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Melbourne, Australia
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We Visited Hotel Alex for the 2nd Time as a much bigger Family and loved it just as much as the first time.Typically Swiss and perfect for families the hotel has the feel of a Swiss Chalet with all the traditional Swiss trimmings of a 5 star hotel. The food, in particular dinner each night is first class, in fact... More 

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Taipei, Taiwan
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We checked in with a small group in late June. The hotel is located in a small alley right next to the train station, so it is very convenient for us walking from train station to hotel and also to walk along the main street from the hotel. Despite the hotel room location is a little bit strange (our room... More 

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Dallas, Texas
Level Contributor
251 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is one zany place. We were picked up by their shuttle and brought to the hotel. The driver was very courteous and informative. Our check-in was fine and we and the other couple traveling with us went to our rooms. The room was comfortable enough with unusual art, carved wood ceiling and ample room for our things. We all... More 

Was this review helpful? Yes 2
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We arrived as a small group --- the check in was fast and efficient. Loved our room, spacious, clean and a balcony view of the Matterhorn. Bathroom was well appointed with a whirlpool bathtub/shower --- and large, soft towels. Bar and lounge areas were unique and interesting.

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