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Hotel Alex

#29 of 115 Hotels in Zermatt
Certificate of Excellence
Bodmenstrasse 12, Zermatt 3928, Switzerland
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Hotel Alex
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Hotel Alex
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209 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Spend a week skiing, staying at this family run hotel. We very much enjoyed the unique, quirky and individual style of this hotel. Superb location, close to both train stations. Breakfast was great and Dinner was excellent, the family made you feel really welcome, it is a home away from home.

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Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 1 week ago

Loved everything about the hotel, just as you would expect a Swiss chalet. Great bar, friendly staff, excellent food, good internet connection, always helpful reception. So worth a stay. Plus of-course the excellent ski options all around Zermatt.

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Petworth, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

A fantastic hotel! Warm and cosy and welcoming. Friendly, courteous staff who went out of their way to help us...from the taxi driver who took us to and from station, to reception staff and staff in restaurant and bar. Comfortable and clean room. Excellent food. Good swimming pool. Great situation just set back from town centre and easy walk to... More 

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Hamilton, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

3rd time at hotel alex. I am sure next year will be number4. Great room ,facilities super and the meals were terrific. All staff were helpful and courteous but special thanks to the porter who met us from the train and was ever helpful. Thehotel has a warm cosy feel to it and is just exactly what you want after... More 

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1 review
4 of 5 stars Reviewed 4 weeks ago

Me and my friends had a really nice time in Zermatt. The room was always spotless clean and the service at the breakfast table was very good. We didn't have to carry any suitcases so that was a relief. The room was fine just we were a bit squashed because we had lots of luggage.Our room had a balcony and... More 

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Plantsville, Connecticut
19 reviews 19 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My adult daughter, son and I traveled to Zermatt for a ski trip of a lifetime. Great snow and spectacular scenery made for a wonderful week, but little did we know that the highlight would be the Alex Hotel. From the instant we walked up the street toward the Alex, we were treated to exceptional service, a great room, wonderful... More 

Was this review helpful? Yes 2
New York City, New York
15 reviews 15 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I have to praise the Alex for being beautiful and truly conveying the feeling of an upscale Swiss chalet. You feel like you are in a cozy and decorative lodge whether you are in the dining room, the bar or your hotel room. The location is convenient to town (like most) and the train station. Much of the service ranged... More 

Was this review helpful? Yes 1
Tokyo Prefecture, Japan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 11, 2015

With the cloest just a moment away and a short walk to the resort centre. The hotel Alex is in a superb location in Zermatt. This hotel gives you exactly the type of attractive confortable and contenporary communal area you expect in Zermatt. Think gorgeous wood classic mountain inferiors all of this is wrapped up with the high quality service... More 

Was this review helpful? Yes 1
Nijmegen, The Netherlands
1 review
4 of 5 stars Reviewed February 9, 2015

I stayed five nights and enjoyed my stay thorougly. The atmosphere is luxurious, facilities excelent,personel helpful and the food is delicious. Needless to stay that this has it's price! Bernard, the Netherlands

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Top Contributor
75 reviews 75 reviews
38 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed February 2, 2015

Many friends ask me why we go back to Zermatt so often and why we always stay at the Alex. The answers are simple. In my opinion there is no better ski resort than Zermatt and the hotel Alex surpasses all others. I like family owned hotels because of the owner's involvement in making the right atmosphere. The Alex has... More 

Was this review helpful? Yes 2
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