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Hotel Alex

4.0 of 5 Bodmenstrasse 12, Zermatt 3928, Switzerland
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Certificate of Excellence 2014
Hotel Alex
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201 reviews from our community

Traveler rating
    139
    42
    11
    5
    4
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44
72
13
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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English first
  • All months
    (201)
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    (35)
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    (56)
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    (41)
  • Dec-Feb only
    (69)
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1 review
4 of 5 stars NEW

Me and my friends had a really nice time in Zermatt. The room was always spotless clean and the service at the breakfast table was very good. We didn't have to carry any suitcases so that was a relief. The room was fine just we were a bit squashed because we had lots of luggage.Our room had a balcony and... More 

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Plantsville, Connecticut
Contributor
17 reviews 17 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

My adult daughter, son and I traveled to Zermatt for a ski trip of a lifetime. Great snow and spectacular scenery made for a wonderful week, but little did we know that the highlight would be the Alex Hotel. From the instant we walked up the street toward the Alex, we were treated to exceptional service, a great room, wonderful... More 

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New York City, New York
Contributor
15 reviews 15 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

I have to praise the Alex for being beautiful and truly conveying the feeling of an upscale Swiss chalet. You feel like you are in a cozy and decorative lodge whether you are in the dining room, the bar or your hotel room. The location is convenient to town (like most) and the train station. Much of the service ranged... More 

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Tokyo Prefecture, Japan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

With the cloest just a moment away and a short walk to the resort centre. The hotel Alex is in a superb location in Zermatt. This hotel gives you exactly the type of attractive confortable and contenporary communal area you expect in Zermatt. Think gorgeous wood classic mountain inferiors all of this is wrapped up with the high quality service... More 

Was this review helpful? Yes 1
Nijmegen, The Netherlands
1 review
4 of 5 stars Reviewed 3 weeks ago

I stayed five nights and enjoyed my stay thorougly. The atmosphere is luxurious, facilities excelent,personel helpful and the food is delicious. Needless to stay that this has it's price! Bernard, the Netherlands

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Cambridge
Top Contributor
69 reviews 69 reviews
36 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Many friends ask me why we go back to Zermatt so often and why we always stay at the Alex. The answers are simple. In my opinion there is no better ski resort than Zermatt and the hotel Alex surpasses all others. I like family owned hotels because of the owner's involvement in making the right atmosphere. The Alex has... More 

Was this review helpful? Yes 1
Belfast, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2015

Having stayed in the Alex over 20 times, we can definitely say it provides everything we need in a hotel, and more. Close to all ski lift facilities, and with a very thoughtfully laid out ski room. Should skiing be impossible, there is a gym, squash court, tennis court and swimming pool, and a great spa. The food is always... More 

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Southend-on-Sea
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 19, 2015

It was our first visit to Zermatt and the Alex, but we shall be back. I cannot add much to the comments made previously. The hotel is quirky, the bar great, many of the the staff part of the family, the food is a class act, the rooms lovely and the Spa facilities spot on after a days skiing. Being... More 

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 11, 2015

Perfect place! We where treates link kings!!! Every morning there's an iPad loged at Zermatt's web site, with tips and events of that day. They cleaned our room twice a day! The only place in switzerland that I found a real italian espresso!!! (That's important to me! Hehehe)

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Brussels, Belgium
Top Contributor
50 reviews 50 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 11, 2015

We returned again to the Alex for New Year, because if you want to spend this time in a Snowy mountain paradise, no-one does it better. This is our 6 or 7th visit over the years and is always as good, with an amazingly friendly atmosphere, warm and homely and welcoming. The staff all seem to remain the same, so... More 

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Additional Information about Hotel Alex

Address: Bodmenstrasse 12, Zermatt 3928, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Alex 4*
Number of rooms: 84
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Also Known As:
Alex Hotel Zermatt
Hotel Style:
#15 Spa Hotel in Zermatt
#17 Family Hotel in Zermatt
#20 Luxury Hotel in Zermatt
#21 Romantic Hotel in Zermatt

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