We had the pleasure of staying here for 2 nights during our 2 week European vacation. It was our favorite hotel of the entire trip. I wanted to stay longer just to stay here a bit more! I greatly appreciated the shuttle to/from the train station. Even though the hotel is within walking distance, with luggage, it's much easier to... More

Rooms are super staff are nice. It is located in a very central location. Breakfast wonderful. Did not try the spa. The wifi signal in my room (single room) was not too good, but it was not a problem as i carried my own wifi device. Overall the experience was super. If I return to Zermatt I will be staying... More

Yes this hotel is chic and fun, but the guest services is what truly makes this property unforgettable. Jon Phillipe (assistant manager) showed my husband & I the VIP experience with a tour of the property which will surely make us return!

Nice arrival service by electrobus to hotel. Reception staff nice and helpfull, showed us to the room and explained all amenties. We had 1 room with bathtub and1 room with rain shower. Both were very nice and functioning well. It was a snowy day with not much to do and the staff helped us in finding a nice program. There... More

We enjoyed 2 nights at this hotel after a tour on the glacial express. The hotel is in the middle of the town and allows easy access to and from the train station (500 metres away) and is situated slightly uphill on the left hand side of the street and also within a few metres for a view of the... More

We stayed in Zermatt for 3 days last week with my whole family and it was just perfect. The hotel is in the main street of the village. Just a 5 minutes walk from the train station. Plenty of restaurants, bars etc. are just next to the hotel (there are also some restaurants, a bar and a club in the... More

I stayed there for 3 days and specially loved the interior design of this hotel. The room was neat and tidy with a balacony which I could see a bit of the mountain view. The toilette provided was great. Breakfast was good with reasonable choices, felt very comfortable and warm in the restaurant. Location was excellent, along the main street... More

I have been meaning to write a review of the hotel for a couple of months now. We stayed here for 3 nights at the end of January with my Wife and 2 year old Daughter. It almost gets 5 stars but the meal in the mexican restaurant unfortunately took the edge away. If I could give 4.5 I would.... More

Spent two nights here recently, the staff was very friendly. They were having a computer issue when we arrived and had to wait 90 minutes to check in. We spent the time having a drink/snack in the bar. The food was good and prices were comparable to the rest of Switzerland. Our room was located on the second floor (other... More