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All 115 Zermatt hotels

Schlosshotel

4.0 of 5 Hotel   |   Bahnhofplatz 18, Zermatt CH-3920, Switzerland (Formerly Alex Schlosshotel )
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Schlosshotel
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97%
Ranked #34 of 115 hotels in Zermatt
A recent review
5 of 5 stars reviewed 4 days ago
cvessely Golden, Colorado
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  • Reviews (183)
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183 people have reviewed this hotel

Traveler rating
    134
    44
    4
    1
    0
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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English first
Golden, Colorado
1 review
5 of 5 stars Reviewed 4 days ago NEW

The room we stayed in was a family room, which was perfect to accommodate my husband, myself and our two children. The kids had separate single beds in one room, we had a large bed in our room, and there was a nice comfortable living area as well. The location is great, very close to the train stations (both the... More

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Geneva, Switzerland
2 reviews
4 of 5 stars Reviewed 1 week ago

A beautiful hotel full of charm with super friendly and helpful staff. Our room was superb with views of the Matterhorn. Breakfast was disappointing for a hotel of this stature. Poor selection of fruit, packet juice and water served in a measuring jug from the Kitchen!! Apart from breakfast I can thoroughly recommend this hotel and we will repeat. Enjoy

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our stay here couldn't have been more perfect. The staff was efficient, kind, accomodating. The complimentary breakfast was fantastic! The location is a 2 min. walk to the the train station and the center of town: perfect! The room was comfortable. The one slight downside was the mattress didn't seem to fit the boxspring and tended to slip a little... More

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Phoenixville, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

Beautiful hotel in a super location! Near the train station, but slightly off the main road so it's quiet. Rooms and property were spotless! Staff fabulous and very accommodating. My daughter and I are still dreaming about breakfast.....After walking/skiing, it was nice to take a dip in the pool. Highly recommend this location...it was our favorite hotel and we've been... More

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Cary, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

Good value for money in the ski resort of Zermatt ! Clean and spacious - central location but away from the noise and bustle. Breakfast buffet included in room price. We had wonderful weather when we were there in mid July.

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Bangkok, Thailand
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I stayed at this hotel with my mother (84-yr old with bad knees) and sister during July 13-15. - We arrived on Sunday and did not see any bell boy in at the reception; so we put our luggages in the baggage cart and pulled it to our room at 3rd floor. On check out, I called for the bellboy... More

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Hong Kong, China
1 review
5 of 5 stars Reviewed 2 weeks ago

Schlosshotel is an environmentally friendly hotel I haven't stayed before in my travel life. The room has a terrace and warm air. Certainly, a king size comfortable bed. It has an excellent location. It's next to Gornergrat and Zermatt train stations. I can say it is valueable by surprising inexpensive price compared to other places in Swiss.

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Zermatt, Switzerland
1 review
5 of 5 stars Reviewed 2 weeks ago

The Schlosshotel rates 10 out of 10. It is very luxurious, clean and close to everything. The staff were fantastic and friendly and breakfast was delicious. No problems with wifi either. I would recommend this hotel and will go back if I get the chance.

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Dublin, Ireland
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Fabulous location as it is practically directly opposite the main entrance to the train station. It has beautiful decor throughout the entire hotel and is immaculate.The bedrooms are beautiful and very luxurious. The spa is very relaxing. The lobby/bar Area is very comfortable with lots of couches.

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Zug, Switzerland
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great rooms, clean, beatiful, excellent view, good and convenient location, only steps away from the train station. The pool was a bit small but we enjoyed as we were almost alone there. Staff was great, we even got an upgrade so the stay was even more pleasant.

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Additional Information about Schlosshotel

Address: Bahnhofplatz 18, Zermatt CH-3920, Switzerland (Formerly Alex Schlosshotel )
Location: Switzerland > Swiss Alps > Valais > Zermatt
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Schlosshotel 4*
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Also Known As:
Schlosshotel Tenne Zermatt
Schlosshotel Tenne Hotel Zermatt

125 photos of this hotel

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool
Hotel Style
#3 Family Hotel in Zermatt #22 Luxury Hotel in Zermatt #46 Romantic Hotel in Zermatt
Hotel Class
Official Description (provided by the hotel)
Closed until December 2012 ... more   less 
Number of rooms
48

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