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All 116 Zermatt hotels


4.0 of 5 Hotel   |   Bahnhofplatz 18, Zermatt CH-3920, Switzerland (Formerly Alex Schlosshotel )
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Ranked #26 of 116 hotels in Zermatt
A recent review
5 of 5 stars reviewed 5 days ago
Alhasan A Jeddah, Saudi Arabia
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215 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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English first
Jeddah, Saudi Arabia
1 review
5 of 5 stars Reviewed 5 days ago NEW

Schlosshotel was a very good choice for me, staying there worth every $. It is very close to the train station. It has a spa and a swimming pool. Very clean and comfortable rooms. Really quiet. Very reasonable price. and very nice staff. In a nutshell, it is good value for money.

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New York
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My family spent 2 nights at Schlosshotel. We had 2 connecting rooms on the ground floor. The rooms were clean and quiet. The children enjoyed the pool and the game room. The breakfast was very good. The coffee, in particular, was excellent.

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Paris, France
2 reviews
5 of 5 stars Reviewed 1 week ago

Excellent location near the train station, great staff and very good breakfast choice. Hotel situated in the center of Zermatt. The room was spacious, soundproff and very confortable. The staff was very helpful.

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Amsterdam, The Netherlands
1 review
4 of 5 stars Reviewed 1 week ago

This is a lovely, newly refurbished place near the trainstation and most rooms overlook it. The staff was wonderful and the breakfast very good. But considering the rate of 200 euros for a simple room, it is quite overpriced. For instance, the sheets are worn and scratchy, wifi is unreliable and the door to the bathroom doesn't open fully which... More

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Ra'anana, Israel
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

just opposit to the railway station, a pleasant hotel from outside, but very wellcoming from inside. beautiful room, spacious , modern and comfortable. very friendly and efficient staff, and good breakfast.

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Singapore, Singapore
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel as a family with kids in July as really enjoyed our stay there. The hotel is very close to the train station so it was very convinient for us as we reached Zermatt by the Glacier express in the afternoon. The hotel is reached through a small walkway from the main road so it takes... More

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Murcia, Spain
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed six nights at the Schlosshotel and our impression was absolutely positive since the first day to the last minute. The staff were very attentive and nice, always with a big smile and eager to help with tips about the area, really cool. Location is a big plus. 50 m away from the train station, you can easily walk.... More

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Bergen, Norway
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a great experience from arrival to we left. First the location from the train station! Then the service minded staff that all day did much more than expected to make our stay valuable. We stayed in a great twin room consider we had two kids age 7 and 10. The cleaning was good, breakfast super and the friendly... More

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

A great hotel with excellent service. The hotel is in walking distance from the train station. The rooms were well presented, spotless & of good size. The staff were very attentive particularly Rosa. The swimming pool & the spa were amazing. Thank you for making our stay so special.

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Barcelona, Spain
Top Contributor
65 reviews 65 reviews
52 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Was at the Schloss for two nights and just on my arrival I was told that I had been upgraded from my Single room to a Double Deluxe, wich was a very nice start. Also when entered to my room found some fruit and a bottle of water both a nice touch. The hotel is completely renewed with a ver... More

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Additional Information about Schlosshotel

Address: Bahnhofplatz 18, Zermatt CH-3920, Switzerland (Formerly Alex Schlosshotel )
Location: Switzerland > Swiss Alps > Valais > Zermatt
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Schlosshotel 4*
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Also Known As:
Schlosshotel Tenne Zermatt
Schlosshotel Tenne Hotel Zermatt

134 photos of this hotel

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Hotel & grounds (19)
Dining (6)
Room/suite (24)
Pool/beach area (4)
Bathroom (1)
View from room (9)
Family/play areas (6)
Other (44)

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Room/suite (9)
Hotel & grounds (4)
Bathroom (1)
Pool/beach area (4)
Dining (3)
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Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool
Hotel Style
#2 Family Hotel in Zermatt #16 Luxury Hotel in Zermatt #41 Romantic Hotel in Zermatt
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Official Description (provided by the hotel)
Closed until December 2012 ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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