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All 116 Zermatt hotels

Schlosshotel

4.0 of 5 Hotel   |   Bahnhofplatz 18, Zermatt CH-3920, Switzerland (Formerly Alex Schlosshotel )
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Schlosshotel
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Ranked #26 of 116 Hotels in Zermatt
A recent review
5 of 5 stars reviewed 4 days ago
Ktaylor270
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233 reviews from our community

Traveler rating
    174
    54
    4
    1
    0
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68
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6
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
Contributor
15 reviews 15 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our experience at this hotel was excellent from check in to departure. When we checked in, we were notified our room had been upgraded to a suite. The morning breakfast was very good. The hotel was convenient to seeing Zermatt and the Materhorn. We would definitely recommend this hotel to anyone visiting Zermatt and would stay there again if we... More

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Zurich, Switzerland
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

it was a perfect and unforgettable stay, I can't tell them what could be improved; the proximity to the Zermatt train and the noise associate with it is possibly the only "if", but that's not really an issue of the hotel

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Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

An absolutely fabulous hotel in a fantastic location. The bed was the best bed we have ever slept in and we nicknamed it "The Marshmallow bed". There was something to make you smile at every point, especially bubbly on the breakfast buffet and the Toblerone chocolate in our room was a lovely touch. High Spec Vileroy & Boch bathroom which... More

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Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff was extremely helpful. They helped with places to eat, the different lifts in the valley, where to watch the fireworks for the Swiss National Holiday. The room was small but very nice. Great linens and feather bering. The bathroom was clean, well lit and very modern. The breakfast buffet in the morning was very nice. The help couldn't... More

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Hong Kong, China
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Decoration of many many Switzerland are with similar design, maybe that's in Switzerland style. But for this Schlosshotel, it offers a totally different experience. I visited this hotel back in May 2014, stayed for just 1 night for visiting Zermatt again. The hotel appears to be newly renovated, the design of it is elegant and modern but still with Switzerland... More

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London, United Kingdom
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a lovely place to stay and a lovely surprise. Outside it blends with all the other typical swiss chalet buildings, the inside is lovely. Decorated and furnished to a high standard. Very convenient for the train station and central within the village. Small and very friendly, staff were very helpful and welcoming. We had a suite as we had... More

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Europe
1 review
5 of 5 stars Reviewed 2 weeks ago

A really great hotel. The staff were very friendly and professional and I think the bed was one of the most comfortable beds I've ever slept in and this I can say with some authority ;-) since I've stayed in many hotels throughout the world. The breakfast was a little lacking in choice but the coffee was very good. All... More

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Madrid
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were two nights at the Schlosshotel in Zermatt. Everything was perfect!! The swimming pool is very relaxing and the breakfast was very good. The rooms and bathrooms are very comfortable, very clean and new! At the departure time, it was raining and the hotel provided us a shuttle to the station.

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1 review
4 of 5 stars Reviewed 2 weeks ago

We were in Zermatt to run the Matterhorn trail. Schlosshotel was for us a very good accommodation. Room was comfortable and clean. Staff were friendly and kind. Spa was nice and quite. Children are usually not allowed, despite exceptions. Massage were very effective.

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Newton Centre
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Very good location. Beautiful hotel, gorgeous pool, sauna workout room. Delicious breakfast. Very large room. Staff helpful and competent. Only good things to say about this hotel! You can't go wrong staying here, and breakfast buffet plentiful.

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Additional Information about Schlosshotel

Address: Bahnhofplatz 18, Zermatt CH-3920, Switzerland (Formerly Alex Schlosshotel )
Location: Switzerland > Swiss Alps > Valais > Zermatt
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Schlosshotel 4*
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Also Known As:
Schlosshotel Tenne Zermatt
Schlosshotel Tenne Hotel Zermatt

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