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Schlosshotel

4.0 of 5 Bahnhofplatz 18, Zermatt CH-3920, Switzerland (Formerly Alex Schlosshotel )
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Schlosshotel
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259 reviews from our community

Traveler rating
    195
    59
    4
    1
    0
See reviews for
77
96
22
7
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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    (52)
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1 review
4 of 5 stars Reviewed 1 week ago NEW

Excellent location for catching early train. 3minutes walk to station. Had a view of the Matterhorn from my room. Lack of air circulation in room, as air conditioning was not turned on, as outside night temperature is 3 degrees, no windows to open, could open door, however, a security risk. Hot breakfast included.

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Valais, Switzerland
1 review
5 of 5 stars Reviewed 1 week ago

Great Holiday, Spa and large pool (Kids are welcome), Breakfast with everything you can desire, All Perfect !!!!!! The view of the Cervin is amazing from the Hotel. A short walk, 1 min, from the shopping area and restaurants

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2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Great room, we received a complimentay upgrade to junior suite. Staff were very friendly and helpful. Location excellent for travelling by train. Only problem was wifi didnt work but I also couldnt get internet access on my mobile network so it may not have been just hotel connectivity issue.

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Oberwil, Switzerland
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for two nights. We got a private shuttle from the train station to the hotel. But you could easily walk, it's only 2-3 minutes. We had a room with Matterhorn view on the third floor. The rooms were newly renovated and we had a spacious bathroom. The staff was very friendly and helpful. The sauna and steam bath... More

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New Brunswick Canada
Senior Contributor
47 reviews 47 reviews
34 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After correcting a booking problem, the helpful and pleasant young lady gave me a nice room and local orientation. Well done, Julia! Hotel is new, modern and efficient hiding behind a Swiss facade. Bright clean and upscale with all the amenities. You won't go wrong. Quiet. Well, the whole town is quiet. No cars. A little bar, super breakfast, and... More

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Sargans, Switzerland
1 review
5 of 5 stars Reviewed 3 weeks ago

We travelled with my 90 year old father. Everyone in the hotel was excellent , great service and first class facilities. We will stay there again. We highly recommend this hotel. Magical setting, sauna, steam room and pool all high standard.

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Alex Jr P, Manager at Schlosshotel, responded to this review

Dear Hamish, Thanks loads for your great review! We are very happy that you had a nice stay with us and you felt welcomed. Also we are glad that you could relax in our SPA. It would be a pleasure for all of us to welcome you again here at the Schlosshotel! The best regards Alex Jr. More

1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Schlosshotel this August and it was fantastic. The Schlosshotel is new and therefore all the facilities are in superb condition. The rooms are very quiet and spacious. The decor is a combination of traditional Zermatt with a pleasant modern touch. It has a warm and tasteful atmosphere. We also found that after a long day on... More

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1 review
5 of 5 stars Reviewed 3 weeks ago

Me and our delegation passed a great time in Schlosshotel. Everything was perfect.I will recommend this hotel to my friends who want to visit Zermatt. the station of Gornegrat is also very near to the hotel. Thank you very much for all your effort

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Stockholm, Sweden
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed at Schlosshotel Alex in Zermatt during the summer and it was absolute magic. The rooms are very personally designed and service is top-noche. We highly recommend this hotel and will come back when we return to Zermatt in the Spring. Family Alex Jr And Pamela Perren takes good care of you and can guide you to the top-restaurants... More

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Melbourne, Florida
Top Contributor
65 reviews 65 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This recently updated hotel was one of the better ones we have visited in our travels throughout Switzerland. Not the most expensive nor "frilly" but exceptional in all respects. We were in a suite on the first floor convenient to the entrance, the desk, and the breakfast room. The hotel is off the main strasse but very close to the... More

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Additional Information about Schlosshotel

Address: Bahnhofplatz 18, Zermatt CH-3920, Switzerland (Formerly Alex Schlosshotel )
Location: Switzerland > Swiss Alps > Valais > Zermatt
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Schlosshotel 4*
Number of rooms: 48
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Also Known As:
Schlosshotel Tenne Zermatt
Schlosshotel Tenne Hotel Zermatt

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