We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 116 Zermatt hotels

Schlosshotel

4.0 of 5 Hotel   |   Bahnhofplatz 18, Zermatt CH-3920, Switzerland (Formerly Alex Schlosshotel )
Hotel amenities
Save Saved
You added Schlosshotel to your Saves list
Schlosshotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
97%
Ranked #26 of 116 hotels in Zermatt
A recent review
5 of 5 stars reviewed 3 days ago
Milan G Europe
  • Overview
  • Reviews (223)
  • Photos (136)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (35)
  • Location
  • More
true
Write a Review

223 people have reviewed this hotel

Questions? Get answers from hotel staff and past guests. Ask a question
Traveler rating
    166
    52
    4
    1
    0
See reviews for
66
85
16
6
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Swedish first
  • Any
English first
Europe
1 review
5 of 5 stars Reviewed 3 days ago NEW

A really great hotel. The staff were very friendly and professional and I think the bed was one of the most comfortable beds I've ever slept in and this I can say with some authority ;-) since I've stayed in many hotels throughout the world. The breakfast was a little lacking in choice but the coffee was very good. All... More

Was this review helpful? Yes
Madrid
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were two nights at the Schlosshotel in Zermatt. Everything was perfect!! The swimming pool is very relaxing and the breakfast was very good. The rooms and bathrooms are very comfortable, very clean and new! At the departure time, it was raining and the hotel provided us a shuttle to the station.

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 4 days ago NEW

We were in Zermatt to run the Matterhorn trail. Schlosshotel was for us a very good accommodation. Room was comfortable and clean. Staff were friendly and kind. Spa was nice and quite. Children are usually not allowed, despite exceptions. Massage were very effective.

Was this review helpful? Yes
Newton Centre
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very good location. Beautiful hotel, gorgeous pool, sauna workout room. Delicious breakfast. Very large room. Staff helpful and competent. Only good things to say about this hotel! You can't go wrong staying here, and breakfast buffet plentiful.

Was this review helpful? Yes 1
Jeddah, Saudi Arabia
1 review
5 of 5 stars Reviewed 2 weeks ago

Schlosshotel was a very good choice for me, staying there worth every $. It is very close to the train station. It has a spa and a swimming pool. Very clean and comfortable rooms. Really quiet. Very reasonable price. and very nice staff. In a nutshell, it is good value for money.

Was this review helpful? Yes
New York
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family spent 2 nights at Schlosshotel. We had 2 connecting rooms on the ground floor. The rooms were clean and quiet. The children enjoyed the pool and the game room. The breakfast was very good. The coffee, in particular, was excellent.

Was this review helpful? Yes
Paris, France
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Excellent location near the train station, great staff and very good breakfast choice. Hotel situated in the center of Zermatt. The room was spacious, soundproff and very confortable. The staff was very helpful.

Was this review helpful? Yes
Amsterdam, The Netherlands
1 review
4 of 5 stars Reviewed 3 weeks ago

This is a lovely, newly refurbished place near the trainstation and most rooms overlook it. The staff was wonderful and the breakfast very good. But considering the rate of 200 euros for a simple room, it is quite overpriced. For instance, the sheets are worn and scratchy, wifi is unreliable and the door to the bathroom doesn't open fully which... More

Was this review helpful? Yes
Ra'anana, Israel
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

just opposit to the railway station, a pleasant hotel from outside, but very wellcoming from inside. beautiful room, spacious , modern and comfortable. very friendly and efficient staff, and good breakfast.

Was this review helpful? Yes
Singapore, Singapore
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in this hotel as a family with kids in July as really enjoyed our stay there. The hotel is very close to the train station so it was very convinient for us as we reached Zermatt by the Glacier express in the afternoon. The hotel is reached through a small walkway from the main road so it takes... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Schlosshotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Schlosshotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Schlosshotel

Address: Bahnhofplatz 18, Zermatt CH-3920, Switzerland (Formerly Alex Schlosshotel )
Location: Switzerland > Swiss Alps > Valais > Zermatt
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Schlosshotel 4*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity, Orbitz, Priceline, Tingo, BookingOdigeoWL, Otel and Venere so you can book your Schlosshotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Schlosshotel Tenne Zermatt
Schlosshotel Tenne Hotel Zermatt

136 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (115)
Viewed
Hotel & grounds (19)
Viewed
Dining (6)
Viewed
Room/suite (24)
Viewed
Pool/beach area (4)
Viewed
Bathroom (1)
Viewed
View from room (9)
Viewed
Family/play areas (6)
Viewed
Other (46)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (4)
Viewed
Bathroom (1)
Viewed
Pool/beach area (4)
Viewed
Dining (3)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Zermatt with
any amenities

Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool
Hotel Style
#2 Family Hotel in Zermatt #16 Luxury Hotel in Zermatt #38 Romantic Hotel in Zermatt
Hotel Class
Official Description (provided by the hotel)
Closed until December 2012 ... more   less 
Number of rooms
48

Questions & Answers

Questions? Get answers from Schlosshotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer