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All 116 Zermatt hotels

Schlosshotel

4.0 of 5 Hotel   |   Bahnhofplatz 18, Zermatt CH-3920, Switzerland (Formerly Alex Schlosshotel )
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Schlosshotel
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Ranked #24 of 116 Hotels in Zermatt
A recent review
5 of 5 stars reviewed today
Hamish D Sargans, Switzerland
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247 reviews from our community

Traveler rating
    186
    56
    4
    1
    0
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75
93
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7
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Sargans, Switzerland
1 review
5 of 5 stars Reviewed today NEW

We travelled with my 90 year old father. Everyone in the hotel was excellent , great service and first class facilities. We will stay there again. We highly recommend this hotel. Magical setting, sauna, steam room and pool all high standard.

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1 review
5 of 5 stars Reviewed yesterday NEW

We stayed at the Schlosshotel this August and it was fantastic. The Schlosshotel is new and therefore all the facilities are in superb condition. The rooms are very quiet and spacious. The decor is a combination of traditional Zermatt with a pleasant modern touch. It has a warm and tasteful atmosphere. We also found that after a long day on... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW

Me and our delegation passed a great time in Schlosshotel. Everything was perfect.I will recommend this hotel to my friends who want to visit Zermatt. the station of Gornegrat is also very near to the hotel. Thank you very much for all your effort

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Stockholm, Sweden
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We stayed at Schlosshotel Alex in Zermatt during the summer and it was absolute magic. The rooms are very personally designed and service is top-noche. We highly recommend this hotel and will come back when we return to Zermatt in the Spring. Family Alex Jr And Pamela Perren takes good care of you and can guide you to the top-restaurants... More

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Melbourne, Florida
Top Contributor
65 reviews 65 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This recently updated hotel was one of the better ones we have visited in our travels throughout Switzerland. Not the most expensive nor "frilly" but exceptional in all respects. We were in a suite on the first floor convenient to the entrance, the desk, and the breakfast room. The hotel is off the main strasse but very close to the... More

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Epsom, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Clean, comfortable and quiet, great location easy acces to everything. Staff were helpful. The rooms were modern clean and comfortable. The spa and pool were excellent.. I would recommend this hotel to anyone visiting Zermatt.

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1 review
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for only one night and wish it had been for a week! Perfect location tucked in the middle of other hotels but so close to rail station.. The hotel is amazing, we stayed in a luxury room and couldn't have been happier. The spa facilities were the best we've ever used, pure relaxation! Peaceful, relaxed and comfortable... More

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Alex Jr P, Manager at Schlosshotel, responded to this review

Dear Adele, thanks a lot for your kind review and compliments. We are glad that you had a nice stay and you wish you could have stayed longer. It's a pleasure to know that our Suite mad you feel like at home and you could pass some relaxing moments at our SPA. We would be very happy to count you... More

Rio de Janeiro, RJ
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Returning to Zermatt after 50 years and staying in the Schlosshotel was indeed a wonderful experience. My husband and son were also impressed with the beauty of Zermatt, the food and the very old buildings. Shopping was also great.

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Alex Jr P, Manager at Schlosshotel, responded to this review

Dear Marisa, thanks for your kind words! We are glad that you have chosen the Schlosshotel for your stay in Zermatt. We would be very happy to be your choice again if you should come back. Wish you all the best Alex Jr. More

Contributor
15 reviews 15 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our experience at this hotel was excellent from check in to departure. When we checked in, we were notified our room had been upgraded to a suite. The morning breakfast was very good. The hotel was convenient to seeing Zermatt and the Materhorn. We would definitely recommend this hotel to anyone visiting Zermatt and would stay there again if we... More

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Alex Jr P, Manager at Schlosshotel, responded to this review

Dear guest, thank you very much for your kind feedback! it's great to know that you enjoyed your stay. We would be very happy to welcome you once again at the Schlosshotel! Best regards Alex Jr. More

Zurich, Switzerland
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

it was a perfect and unforgettable stay, I can't tell them what could be improved; the proximity to the Zermatt train and the noise associate with it is possibly the only "if", but that's not really an issue of the hotel

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Alex Jr P, Manager at Schlosshotel, responded to this review

Dear Guest, Thanks a lot for your great review! It was a pleasure to have you here with us and we are happy that you had a nice stay. We hope to see you again at the Schlosshotel! Kind regards Alex Jr More

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Additional Information about Schlosshotel

Address: Bahnhofplatz 18, Zermatt CH-3920, Switzerland (Formerly Alex Schlosshotel )
Location: Switzerland > Swiss Alps > Valais > Zermatt
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Schlosshotel 4*
Number of rooms: 48
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Also Known As:
Schlosshotel Tenne Zermatt
Schlosshotel Tenne Hotel Zermatt

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