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Schlosshotel

Travelers' Choice award winner
Bahnhofplatz 18, Zermatt CH-3920, Switzerland (Formerly Alex Schlosshotel )
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372 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Peterculter, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just returned from another great week at the Schloss Alex, the hotel is B&B and is an excellent choice for anyone going to Zermatt, winter or summer. The pool and spa facilities are great, breakfast was more than enough and there was plenty for our 8yr old boy to choose from. The room was really spacious with a good view... More 

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Lugano, Switzerland
1 review
5 of 5 stars Reviewed yesterday NEW

Very nice hotel, very friendly hotel staff. The interior is just beautiful, very nice colors and materials used everywhere. A just perfect "makes you feel good" hotel on all levels. Good location, walking distance from the train station. I can only highly recommend the place!

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Louisville, Kentucky
Top Contributor
70 reviews 70 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel is within an easy walking distance of the train stating arriving from Visp, but also the Gorgengrat that takes you up the mountain. I had a room on the train side of the hotel but never had any noise trouble. And if you can, stay on that side as you get wonderful views of the Matterhorn. The folks... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Very Nice quiet sentral hotel in sentral Zermatt. Only 50 meters from bahnhof and Gornergrat bahn. But still very quiet. Nice breakfast room and good skiiers breakfast. Nice lobby With newspapers. Very Nice pol and spa area. Recomended .

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New Providence, New Jersey
Top Contributor
55 reviews 55 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We spent two glorious days and nights here. The sun shone brightly all day each day and we had a view of the Matterhorn from our room. Julia had been quite helpful in advance of our stay in making dinner reservations for us and she happened to be the one to check us in. She is a very pleasant and... More 

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Grimentz, Switzerland
Top Contributor
57 reviews 57 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed one night during the Zermatt Unplugged festival. 1 minute from the railway station and close to the centre, so really convenient and not at all noisy. Had a super view of the Matterhorn from our room's balcony. Room really nicely decorated and very comfortable. Staff friendly and helpful. Very good breakfast. Sadly didn't get time to use the pool... More 

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Wolverhampton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is just wonderful. We couldn't fault it at all! It's a 2 minute walk from the train station. The staff are helpful and friendly. The lobby/bar area is cosy and inviting. Our room had a balcony which had lovely views. The room was lush with a really comfortable soft bed. Bathroom spotlessly clean. We thoroughly enjoyed our stay... More 

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

The hotel is very closed to the Zermatt station,but not noisy. The room is clean and stylish. The breakfast is good and staffs are helpful. We stayed two days at the room not face to the Matterhorn.I will back again next time visit Zermatt.

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Zurich, Switzerland
1 review
5 of 5 stars Reviewed 2 weeks ago

Amazing hotel with great facilities...don't forget your swimsuit thinking that you are going to the mountain. Try to get the rooms with Matterhorn view. Breakfast room very swiss and great selection. Loved everything!

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Whitefish Bay, Wisconsin
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I stayed here at the tale end of our trip and it was fantastic. The people at the hotel were extremely friendly and the hotel itself was perfect. Things I thought were great was the location, the spa, the ski lockers, the room and complimentary breakfast. The location is primo. It is next to both the train... More 

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