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Schlosshotel

Travelers' Choice award winner
Bahnhofplatz 18, Zermatt CH-3920, Switzerland (Formerly Alex Schlosshotel )
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1 room 1 guest
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484 Reviews from our TripAdvisor Community

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Traveler rating
    357
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    10
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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Chicago, Illinois
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel is less than 5 minutes from the train station and Main Street. Even though it is right by the train station, it is very quiet. The rooms were spacious, the beds were very comfortable and the hotel internet access was quite fast. The breakfast was OK and wasn't the greatest. That being said, I would definitely stay there... More 

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Zug, Switzerland
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Super service! Modern, sauber, komplett im Angebot durch Pool & Spa sowie Restaurants in walking distance. All in all: a pleasant & joyful experience! To be remembered, repeated & recommended 👍🏻👍🏽👍🏽👏👏🏽👏🏻😀😀😀

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Hong Kong, China
Level Contributor
206 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is conveniently located, just 5 mins away from the train station and Gornergrat railway, and about 10 mins from the Rothorn cable car. The hotel is happy to provide pickup and drop off to the station with electric cars. We can see the track of the Gornegrat railway from our balcony, but it's not noisy at all. We... More 

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We have stayed at the Schlosshotel several times and it always has been a treat. Alex Perren and his team are always very friendly and helpful. Alex’s heritage, coming from one of the local families which owns and operates hotels really shows. The style of the hotel from the outside is more traditional and the inside is new and tastefully... More 

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Yangzhou, China
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This hotel is very close to train station, but not noisy. We can see Matterhorn on the balcony. The room is very clean, and service is very good. The unique decoration is comfortable and beautiful. I love the hotel.

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naples, fl
Level Contributor
327 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Fortunately this hotel is slightly off the main drag and situated among some charming older buildings, a short walk from the train terminal. Very nice rooms and helpful staff. In the morning you can see the Matterhorn from small plaza outside and then have a sumptuous breakfast. A slight drawback is that from our window we had a great view... More 

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Rio de Janeiro, RJ
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We loved the hotel . The room was very cozy and clean. The balcony view of the Matterhorn is breathtaking. Excellent service. Very good breakfast. Friendly staff willing to help. The city is very beautiful and welcoming . We will certainly be back !

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Mumbai (Bombay), India
Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 27, 2015

This hotel has the perfect location, right beside the train stations, near the city centre and yet in a quiet place. The hotel room was decorated in a cozy chalet chic style. The details to small elements of decor was so personable. Breakfast spread was great. The pool and spa are excellent and romantic. The hotel staff was extremely polite... More 

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London, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 26, 2015

A smart well equipped modern hotel. Great pool, spa and fitness centre. Rooms modern, quiet, large. Excellent location. Concierge staff all very helpful. Superfast free wifi. Unusual in that it is very modern, but also chic and stylish, and not too pricey. Overall, a welcome addition to Zermatt.

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 24, 2015

Location was great, very close to Zermatt train station, although a little bit tricky to find its little path leading to the hotel. Receptionists are nice, with great details introducing the room and surroundings. Room was superb, a wonderful bedroom with good decor and a large bathroom. Breakfast was excellent, so hard to find a hotel with breakfast that includes... More 

Was this review helpful? Yes 1
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