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Schlosshotel

Travelers' Choice award winner
Bahnhofplatz 18, Zermatt CH-3920, Switzerland (Formerly Alex Schlosshotel )
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423 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Zermatt is full of boutique hotels and they have some grand ones too. Since we couldn't get a reservation in the one we wanted, through trip advisor we found this hotel. It is truly lovely. Not grand but has an old world charm with wooden interiors. This is just what one wants when you are in a beautiful valley. Gives... More 

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Richmond, Virginia, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Family of 4 (2 teenage daughters) greatly enjoyed Schlosshotel and Zermatt for 3 nights in June. The hotel is modern and beautiful. Our deluxe apartment had plenty of space, nice kitchen area, comfortable bedrooms and baths, and amazing views of the Matterhorn. The location is very close to main train station and an easy walk to all Zermatt's restaurants and... More 

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Brisbane, Australia
1 review
5 of 5 stars Reviewed 2 days ago NEW

Reception staff are friendly and helpful, the hotel is very close to the train station, an easy walk even with suitcases. We were in room 400 with outdoor terrace and great view of the Matterhorn. We had an early train to catch and the breakfast staff were very helpful with us having an early breakfast. The room would be described... More 

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Tokyo, Japan
1 review
5 of 5 stars Reviewed 3 days ago NEW

We booked two rooms for 3 people. When we'd arrived and saw the rooms,we'd found they are a little small for us. There're one big room available,we could easily change it to what we wanted. They packed the lunch for us as we asked. All staffs were very friendly and quick. Thank you!!

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5 of 5 stars Reviewed 4 days ago NEW

Stayed here for a week as a base for a hiking holiday. From the initial booking to the final departure the hotel and its staff were first class. On our arrival the lady at reception gave us some fantastic advice and tips for walks in the area. The room (128) was very nice with a direct view of the Matterhorn... More 

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Singapore
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had a two night stay in early June and would say that this was our best hotel booked in the entire trip and since we booked our room quite early, we had a good deal too. The hotel is just opposite the train station so even thou they provide service for the electric taxi to fetch you from the... More 

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Mumbai
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We stayed here for 2 nights in May 2015. Perfectly located, close to both the stations. Rooms are very comfortable, the swimming pool was fantastic. The games room and other facilities were also great. Zermatt is a beautiful place and our stay at Schlosshotel was indeed memorable.

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Tokyo, Japan
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Located near the main train and Gornergrat train stations and near the main street into Zermatt this hotel is in a wonderful location. We had a room in the wing of the hotel which gave us a view of the Matterhorn and access to the wonderful hotel pool and spa area. The pool and spa were never busy and we... More 

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Brisbane
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Fantastic room and facilities, pool etc., very good breakfast , short walk to restaurants and Gormergate train. Staff in hotel very helpful providing information about the town. We got a room upgrade, bath robes and slippers, very relaxing stay.

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Illinois USA
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed 2 nights in early June. Room 130 which is located on the lobby level floor. The room is large, and has a nice setting area and includes a very comfortable bed. The bathroom is also large and well appointed. Breakfast at the hotel is great and a large selection buffet. Enjoy a glass of Swiss... More 

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