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Allalin Swiss Alpine Hotel

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Kirchstrasse 40, Zermatt 3920, Switzerland
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Allalin Swiss Alpine Hotel
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Allalin Swiss Alpine Hotel
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181 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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London, United Kingdom
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

we booked this hotel through booking.com and as per voucher it was mentioned about detached room near hotel but on arrival we came to know that the property/studio room booked is around 1.5 km away from main hotel. the receptionist guided us with a map and told us to help ourselves searching for it. she also said she has never... More 

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Melbourne, Australia
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After arriving at Zermatt by a terrific train journey from Interlaken, we decided to call the Allalin reception for a 5 Francs per person electric car ride to the hotel. A quick 5 minute trip had is at reception for a trouble free check-in and excellent explanation of all the sights and attractions in and around Zermatt. We were shown... More 

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Allalinzerm, Leiter Gästebetreuung at Allalin Swiss Alpine Hotel, responded to this review

Dear Sir, Madame It was a great honour and a pleasure to have you here as our guest during your holiday stay in Zermatt. We were particularly delighted that you reported the positive experiences you had during your stay on TripAdvisor. It is of course very pleasing for us that you enjoyed your stay with us and we thank you... More 

Gold Coast, Australia
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 21, 2015 via mobile

When we arrived at the Allalin Hotel after being picked up at the station by the hotel's electric vehicle...I must admit that I was rather surprised to have a room with a balcony overlooking a graveyard!! However it was a beautiful graveyard, full of flowers and very moving to walk among the graves and memorials. There was also a view... More 

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Allalinzerm, Leiter Gästebetreuung at Allalin Swiss Alpine Hotel, responded to this review

It was a great honour and a pleasure to have you here as our guest during your holiday stay. We were particularly delighted that you reported the positive experiences you had during your stay on TripAdvisor. It is of course very pleasing for us that you enjoyed your stay with us and we thank you most sincerely for your kind... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 10, 2015

We had very enjoyable stay. The rooms are comfortable, with balconies with spectacular views of the Matterhorn. The staff is very friendly and helpful. They will meet you at the train station and bring you to the hotel. The location is Central and very convenient.

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Allalinzerm, Leiter Gästebetreuung at Allalin Swiss Alpine Hotel, responded to this review
Google Translation

Es war uns eine grosse Ehre und Freude, Sie während Ihrer Ferienzeit bei uns beherbergen zu dürfen. Ganz besonders haben... More 

Oxford, United Kingdom
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed May 15, 2015

Travelled from UK to Zurich then train to Zermatt (2 changes). Left UK at 6 arrived hotel at about 2, quick check in with welcome drink and then down to ski hire shop. Bus stop is just outside (down steps) and it only takes 2 mins - you can also walk in about 10. Although the hotel has ski room... More 

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Allalinzerm, Leiter Gästebetreuung at Allalin Swiss Alpine Hotel, responded to this review
Google Translation

Es war uns eine grosse Ehre und Freude, Sie während Ihrer Ferienzeit bei uns beherbergen zu dürfen. Ganz besonders haben... More 

Mooloolaba, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 6, 2015

Very disappointed having booked months in advance to be told on arrival that we were moved to a 'sister' hotel. Had been in communication by email with this hotel post- booking on another matter and there was no reason why they could not have informed me of this change prior to my arrival , giving me the opportunity to seek... More 

Was this review helpful? Yes 1
Allalinzerm, Leiter Gästebetreuung at Allalin Swiss Alpine Hotel, responded to this review

It was a great honour and a pleasure to have you here as our guest during your holidays stay. All the more reason for us to regret very much to learn that we were unable to meet your expectations. We are very sorry that you were disappointed in this respect. We would like to apologise to you explicitly for the... More 

Sudbury, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed April 23, 2015

The hotel building is lovely, the view at the front does face a cemetery, this did cause me a problem to start with because we had just had a bereavement, I was told I could move rooms if I found it a problem but I would have to pay another 20 francs because the other rooms face the Matterhorn. There... More 

Was this review helpful? Yes
Allalinzerm, Leiter Gästebetreuung at Allalin Swiss Alpine Hotel, responded to this review

It was a great honour and a pleasure to have you here as our guest during your holidays stay All the more reason for us to regret very much to learn that we were unable to meet your expectations. We are very sorry that you were disappointed in this respect. We would like to apologise to you explicitly for the... More 

Zurich, Switzerland
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed March 10, 2015

For once, the view that was promised in the brochure was a kept promise. Without having to stretch one's neck around the corner. We had a full frontal of the Matterhorn that gave us a rather impressive and spectacular sight of the BIG mountain. Bed & Breakfast only, we would recommend Allalin for its location, its friendliness and quality. Our... More 

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Allalinzerm, Leiter Gästebetreuung at Allalin Swiss Alpine Hotel, responded to this review
Google Translation

Guten Tag aus Zermatt Wir danken Ihnen ganz herzlich und aufrichtig für Ihre positive Rückmeldung betreffend Ihres Aufenthaltes bei uns... More 

Reno, Nevada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 8, 2015

My wife and I booked this hotel for my 50th birthday ski trip to Zermatt. While a number of 4 star hotels came up on travel websites, the Swiss Alp charm of this one got my attention from the online photos. We spent four nights at this hotel and there was not one single thing that disappointed us. The property... More 

Was this review helpful? Yes 2
Allalinzerm, Leiter Gästebetreuung at Allalin Swiss Alpine Hotel, responded to this review
Google Translation

Guten Tag Wir danken Ihnen ganz herzlich und aufrichtig für Ihre positive Rückmeldung betreffend Ihres Aufenthaltes bei uns im ALLALIN.... More 

Ankara, Turkey
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed February 23, 2015

We stayed 4 nights in Allalin hotel. Service and location is great. It is not in walking distance from any ski lifts but just 50m away from ring bus station. Very close to downtown. Rooms are big and comfortable. Breakfast are OK and can be improved.

Was this review helpful? Yes
Allalinzerm, Leiter Gästebetreuung at Allalin Swiss Alpine Hotel, responded to this review
Google Translation

Guten Tag Wir danken Ihnen ganz herzlich und aufrichtig für Ihre positive Rückmeldung betreffend Ihres Aufenthaltes bei uns im ALLALIN.... More 

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