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Allalin Swiss Alpine Hotel

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Traveler (230)
Room & Suite (69)
Dining (25)
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About

#52 of 102 hotels in Zermatt
Location
4.7
Cleanliness
4.7
Service
4.6
Value
4.2
Travelers' Choice
YOUR HOLIDAY HOME will enchant you with its stunningly beautiful, unique wood carvings that imbue the whole home with a matchless touch and outstanding style. It is a pleasure of being able to offer you a special atmosphere for you to live in. So much charm and a special ambience await you in the individual rooms. Relax with a healthy sleep, a good breakfast buffet and let time drift by as you sip your afternoon drink in comfort. Afterwards you can switch off, warm up, sweat, recover, enjoy, stay a while and "chill out" in our new ALPINE SPA WELLNESS & SILENCE until the evening! A nightcap at the bar may not be missing the decay of the holiday day! Feel at home in the Zermatt mountains, in a cosy and stylish setting!
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Property amenities
Free High Speed Internet (WiFi)
Hot tub
Free breakfast
Hiking
Skiing
Business Center with Internet Access
Spa
Baggage storage
Wifi
Bar / lounge
Breakfast available
Breakfast buffet
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Private balcony
Safe
Laptop safe
Wake-up service / alarm clock
Minibar
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Quaint
Centrally Located
Languages Spoken
English, French, German, Italian
390Reviews3Q+A58Room tips
Traveler rating
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ErnestSkiMan wrote a review Mar 13
New York City, New York2 contributions
+1
We had an amazing stay at the hotel Allalin! The rooms were comfortable, cozy and great. The front desk staff were super warm, friendly and helpful with all of our requests, going above and beyond to make us feel welcome. I don't remember the name of the young gentleman who worked the front desk, but we was especially helpful. The breakfast / breakfast room was a beautiful way to start the day, and our server waitstaff (girl form Portugal) was outstanding and friendly. The location of the hotel is close to all ski lifts, easily accessible by the free e-bus or by walking if you don't mind carrying your skis for a ~1 0-min walk. An easy 3 minute walk to the main Zermatt main street makes this the perfect cozy spot for a lovely alpine stay. Highly recommend!
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: Make sure to book your transport to and from the train station in advance.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Magda M wrote a review Feb 2024
Nairobi Region, Kenya6 contributions
We booked for two nights but we extended for 3 nights. We just needed an extra day to enjoy the.... Silence andthe tea. Yes, the sweet Swissness with decorum. So enchanting was thishotel. The beautiful enchanting unique wood carvings were as stunning as in a fairy tale matched by the equaly sweet andbeautiful princesses that gave the service, uniquely sweet and and all delivered very very friendly. I felt liike Alice in wonder land. only this was pure luxury. There was tea in every corner. Free choice of course. The bed room was cozy and very comfortable. and I could sleep so well.and relaxed. Very clean too. Daily cleaning. There was also a room minibar not exergeratted prices. There was a lovely bar and Terrasse that we could sit a bit even in winter. Closeby in the lounge a chimney offering a very special atmosphere, very charming and romantic. I thoughtI had seen it all untill I entered the SPA WELLNESS and Silence. So charming and stunningly fulling alll your hearts desires. Very well systematically arranged even for using alone without explantion and for beginners. I felt so spoilt honestly and they DO put the client needs first with every arrangement. Very stylish, and the naming of the wellness rooms was pretty enchanting especially if yous peak German.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip: Arrange for half a day at the SPA to make maximum use.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Christa Taugwalder, Inhaber at Allalin Swiss Alpine Hotel
Responded 2 weeks ago
We are very excited and delighted about your amazing comment of the hotel's facilities and it's atmosphere. We especially very much appreciate of naming our staff ladies as princesses. We are very pleased that they and all the team could surprise with a good and careful service. All this is an extraordinary and very pleasant description of your experiences by your very own and personal words. It makes us happy to hear that you were having such a good time in a way which made you to extend the stay you have previously planned. Thank you for all, for your kindness and attention and for having visited our hotel. Always feel welcome!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jane M wrote a review Feb 2024
United Kingdom2 contributions1 helpful vote
Very friendly welcome on arrival with a drink and smoked salmon canapé.We stayed in a Matterhorn view room which was very spacious with a great balcony.Good clothes space and very comfy beds and pillows.Bathroom lighting a bit dull but used big mirror in room.Very good choice at breakfast and all food excellent quality!Very good espresso and muesli. A very good family run hotel with a lovely warm intimate atmosphere!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: You have to pay 40 Swiss francs for the jacuzzi which seems extortionate!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Christa Taugwalder, Inhaber at Allalin Swiss Alpine Hotel
Responded 2 weeks ago
It is a great pleasure to hear that you particularly appreciated the quality and comfort of our room facilities and the various breakfast offer which is at our guest's disposal and choice. We are happy to know that this plus a carefull and attentive service of our staff made your stay a comfortable one. Thanking you very much for your wonderful comment we send our best greetings from Zermatt and the Swiss Alpine Hotel Allalin and hope to welcome you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jomyahe wrote a review Jan 2024
Taguig City, Philippines1 contribution
I am writing to express my dissatisfaction with the post-sale service my family and I experienced during our recent stay at Swiss Alpine Hotel Allalin. We checked in on January 4th and checked out on January 5th as we embarked on a Matterhorn tour. Upon our return, approximately four hours later, we intended to rest in the lobby to recover from altitude sickness. To our surprise, we were informed that our luggage needed to be removed immediately due to incoming guests, despite our recent checkout. Feeling like we were treated as if we had never checked in, we hurriedly retrieved our luggage and requested the hotel's luggage service at the cost of 5 francs per person. However, instead of providing the requested service, the staff opted to book a taxi for us. Attempting to accommodate our 11 small luggages, we were informed that utilizing the hotel's service would cost us an additional 5 francs per luggage, even without a passenger. Although we were willing to bear this expense (amounting to 55 francs), we were told that the service was unexpectedly out of order. Adding to our discomfort, we were asked to vacate the lobby's couches, despite our need to rest after experiencing altitude sickness. Furthermore, the receptionist, who initially presented a welcoming and accommodating demeanor, turned unfriendly and unhelpful, creating a disappointing end to our stay. This experience, especially from a reputed and expensive hotel, was far from satisfactory. I share this feedback in the hope that it will contribute to improving post-sale services and maintaining the high standards associated with Swiss Alpine Hotel Allalin.
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Date of stay: January 2024Trip type: Traveled with family
Room Tip: Book a hotel in Zermatt that will still treat you the same even after check out esoecially if you...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Christa Taugwalder, Inhaber at Allalin Swiss Alpine Hotel
Responded Jan 10, 2024
With the highest regret and attention we take note of your message. It is of great concern to us to respond to your complaint. In any case we would like to thank you very much again for having stayed at our SWISS ALPINE HOTEL ALLALIN. First of all, we formally apologize for the negative experience you had after your stay. We appreciate that you describe this case as a post-checkout situation and hope we can suppose that we could provide you all with an enjoyable stay anyway. Nevertheless, we would like to remark that you and your group were welcome to stay in the lobby for a long time in the afternoon after your check-out. All facilities were at your group’s disposal while we are responsible to ensure that the public area should be equally comfortable for all staying guests. This is a very important matter to us and we thank you for your comprehension for this fair condition which we try to assure for everyone. On departure we allowed to arrange a local taxi for you as our driver was not available in this moment. We regret very much that we could not meet your expectation in regard of this service and immediately tried to find a convenient solution for your group which finally was not more expensive than the official costs for our shuttle service. All over, we apologize for any inappropriate handling you have perceived. This should not happen from our side and from none of our employees of course. We hope you will accept our apologizes as well as we also thank you for your comprehension for the point of view of all guests.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Huy Tran wrote a review Oct 2023
2 contributions
We booked a room for 2 nights and We were upgraded to the Matterhorn view. The staff was very helpful and friendly. We could not see Matterhorn for 3 days but we enjoyed the stay. We will come back. Thank you.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Christa Taugwalder, Inhaber at Allalin Swiss Alpine Hotel
Responded Nov 6, 2023
We especially thank you for your great compliments for our staff and for our SWISS ALPINE HOTEL ALLALIN where you have enjoyed some exciting holidays even you were not able to see the beautiful Matterhorn due to the bad weather during your time in Zermatt. We herewith promise to offer an upgraded room again for your next stay to finally have the chance to admire the amazing view. In this sense we hope to see you back and last but not least thank you once again for your visit at our hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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_R_ wrote a review Sep 2023
London, United Kingdom26 contributions5 helpful votes
What a wonderful hotel. We did not want to leave! Faultless. Luxury hotel with a cosy vibe. Staff were welcoming and accommodating. Treats were provided numerous times during our one night stay. Excellent breakfast. Great location. Clean and tidy. All round perfection.
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Date of stay: September 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Christa Taugwalder, Inhaber at Allalin Swiss Alpine Hotel
Responded Sep 20, 2023
We feel honored and very grateful to receive your wonderful feedback and your rating beeing an ,alpine sensation, for which we sincerely thank you. We are happy we are able to offer a good mixture of attentive service and enjoyable comfort to our guests. It was a great pleasure we could meet your expectations and we assure you of our best care at any time in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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no-reply7841 wrote a review Sep 2023
5 contributions
Excellent hotel with very friendly staff. We had an amazing time + center location + friendly staff + quality rooms + nice lobby and outdoor with a view + pickup from train station - only breakfast can be served at the property, but restaurants are just a few steps away
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Christa Taugwalder, Inhaber at Allalin Swiss Alpine Hotel
Responded Sep 9, 2023
We are so happy to hear that we are able to offer all expectable and enjoyable comfort and service which we carefully provide to our guests. We appreciate very much for letting us know about this and that you were having an amazing time. Thanking you for having visited our Swiss Alpine Hotel Allalin we hope to have the opportunity to welcome you and your family in the future again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Scott H wrote a review Aug 2023
North Carolina16 contributions6 helpful votes
This hotel is absolutely wonderful! The staff is very friendly: from the check in/reception, the person serving the drinks during the happy hour, and the breakfast team (the waitress is really funny). The housekeeping team does a great job, and we had spectacular views of the Matterhorn. The hotel is conveniently located to the main street and the hiking trails, and we loved hearing the church bells! This is one of the best hotels we have ever stayed! A very, very well run family hotel! Kudos to the entire staff for making this a memorable visit!
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: We stayed 3 full days in Zermatt at this hotel. For us, that is the minimum stay to get the best...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Christa Taugwalder, Inhaber at Allalin Swiss Alpine Hotel
Responded Aug 14, 2023
Ooh, we are all thrilled about your beautiful report. Amazing! Your wonderful appreciation for the efforts for each of the staff members makes us really, really happy. It is with the greatest pleasure and gratitude that we receive your very personal compliments. We sincerely want to thank you for having visited our Swiss Alpine Hotel Allalin and for showing us your wonderful admiration. We hope to have the pleasure to see you back and assure you of our best care and attention at any time in the future again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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rhp911 wrote a review Jul 2023
Nashville, Tennessee114 contributions40 helpful votes
Hotel has authentic Swiss feel with all the woodwork. Super friendly/helpful staff! Room was great, with balcony. Breakfast was limited but had enough offerings. We did not spend much time at the hotel, so there is most likely more amenities offered that we did not utilize.
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Date of stay: June 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Christa Taugwalder, Inhaber at Allalin Swiss Alpine Hotel
Responded Jul 17, 2023
We are so very pleased to hear that we and all our staff were able to provide you with our attentive and friendly service to make your stay a great one. We wish you will might have the opportunity to also enjoy for example our spa as well as our lounge area the next time to even have a greater and complete stay during a hopefully upcoming visite. In any way we hope to see you again and thank you very much for your great feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cheryl M wrote a review Jun 2023
Sunny Isles Beach, Florida3 contributions2 helpful votes
I can't stress enough how amazing staying at this hotel was. They were welcoming from the time we stepped foot in their taxi, to greeting at the hotel by Simon, the son of the owner and it just kept getting better. The room was comfortable and clean. Breakfast was delicious with a huge variety. Spoil yourself and book a view! I'm so glad I did. It's in a convenient location to everything. I can't wait to visit again someday!
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Date of stay: June 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Christa Taugwalder, Inhaber at Allalin Swiss Alpine Hotel
Responded Jul 17, 2023
We are very happy to hear that we could convince and suprise you from the first moment of picking you up at the train station until the moment of a warm welcome provided by Simon and as well as allover your stay. We thank you so much for all your remarkable compliments and for your great appreciation which means an amazing and supporting recommendation for other guests. It was our pleasure and we thank you very, very much for having visited our hotel and for all your kindness.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$461 - $535 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
allalin hotel zermatt
LOCATION
SwitzerlandSwiss AlpsCanton of ValaisZermatt
NUMBER OF ROOMS
30
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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ALLALIN SWISS ALPINE HOTEL - Updated 2024 Prices & Reviews (Zermatt, Switzerland)

Frequently Asked Questions about Allalin Swiss Alpine Hotel
Which popular attractions are close to Allalin Swiss Alpine Hotel?
Nearby attractions include Alpine Ski School (0.09 miles), Zermatt Ski School European Snowsport (ES) (0.2 miles), and Stoked Snowsports School (0.2 miles).
What are some of the property amenities at Allalin Swiss Alpine Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
What food & drink options are available at Allalin Swiss Alpine Hotel?
Guests can enjoy free breakfast and a lounge during their stay.
What are some restaurants close to Allalin Swiss Alpine Hotel?
Conveniently located restaurants include Restaurant Julen, Alpine Gourmet Prato Borni, and saycheese!.
Is Allalin Swiss Alpine Hotel located near the city center?
Yes, it is 0.3 miles away from the center of Zermatt.
Are any cleaning services offered at Allalin Swiss Alpine Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Allalin Swiss Alpine Hotel?
The staff speaks multiple languages, including English, French, German, and Italian.
Are there any historical sites close to Allalin Swiss Alpine Hotel?
Many travelers enjoy visiting Mountain guides’ memorial (0.02 miles), Kapelle Blatten "Maria Rosenkranzkönigin" (1.0 miles), and Beresina-Haus (0.5 miles).
Does Allalin Swiss Alpine Hotel have any great views?
Yes, guests often enjoy the mountain view available here.
Is Allalin Swiss Alpine Hotel accessible?
Yes, it offers reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.