We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Romantik Hotel Julen

4.5 of 5 Riedstrasse 2, Zermatt 3920, Switzerland
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Certificate of Excellence 2014
Romantik Hotel Julen
Professional photos View all
Browse nearby
Romantik Hotel Julen
Write a Review

234 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Pittsburgh, PA
Senior Contributor
47 reviews 47 reviews
46 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We just loved this hotel. The décor was cute and comfortable -- kitschy Swiss with oodles of sheep and hearts. I thought it was fun and welcoming, but it's not sophisticated. Our room was lovely with natural knotty pine walls, including an entire wall of closets. It was quite large, and had a table and two chairs, as well as... More 

Was this review helpful? Yes
Geneva, Switzerland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 10, 2014

We first came 41 years ago, and have returned a few times since then. The hotel has kept all of it's charm and comfort while modernizing with triple glazing on the windows, gorgeous 20m warm pool, luxury spa, animated bar area and beautiful extension to the restaurant. The menu and it's execution are obviously the pride of the Julen family.... More 

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 6, 2014 via mobile

The waitress this evening was positively slow and seemed to serve locals and hotel guests before customers in the bar! Appalling service...we waited over 20minutes for drink, after all others who arrived after us, were served first! Had one drink in an hour (they list out on at least 4 more drinks profit). One girl serving all drinks... Seemed like... More 

Was this review helpful? Yes
Lausanne, Switzerland
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 4, 2014

Our stay was wonderful :) The staff is very friendly and helpfull. If you need anything, the staff is very helpful and will help you with it. Special thanks to Doreen (Front Desk) who was very helpful and help us to create a unique and magic moment in Zermatt!

Was this review helpful? Yes
Philadelphia, PA
Top Contributor
57 reviews 57 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed November 21, 2014 via mobile

We stayed here for one night and could not have been happier with our choice! Everything was absolutely perfect. All of the staff were incredibly friendly and accomodating. There were so many nice little touches such as the chocolate upon arrival, the Nespresso coffee maker in the room, the transfers from and to the train station, the comfort of the... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed November 20, 2014 via mobile

Such a lovely start to our little break away, being picked up from the train station and taken to the hotel by a helpful and friendly driver. We have 2 small/babies and he was so helpful with them. Because we were out of season and had the kids we were given a room upgrade:) the room was. The pool and... More 

Was this review helpful? Yes
15 reviews 15 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 19, 2014

This place is outstanding! From the free pick up at train station to classic touches with handmade chocolate on arrival. We stay in room 209 with Matterhorn view, it was magical! Make sure you get the room with the view, it worth every penny. The best part if the spa facility. The swimming pool was big! and the surprises was... More 

Was this review helpful? Yes
Raleigh, North Carolina
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 12, 2014

This hotel is wonderful. Thanks to Cindy and her family, everything is executed perfectly. I had the pleasure to see them almost every weekend for several months during my time visiting from Zurich! I always stayed at the Hotel Julen. Here's why: -This is a family-run hotel. It's not the Schweizerhoff or the Omnia in terms of experience, however, I... More 

Was this review helpful? Yes
15 reviews 15 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 11, 2014

It's a charming hotel with lovely people.The staff is really helpful and the Julien family is welcoming!the food is great and original. The hotel decoration is really warm.I've felt like in a chalet near the fire.I certainly will go back there!

Was this review helpful? Yes
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 10, 2014

We had a thoroughly wonderful stay at the Hotel Julen in September and will return to stay there again! The staff are all so helpful and pleasant, our room with a balcony and view of the Matterhorn was clean and attractive. The amazing breakfast buffet kept us going all day while hiking, and we ate both nights at the Schäferstube... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Romantik Hotel Julen? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Romantik Hotel Julen

Address: Riedstrasse 2, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Romantik Hotel Julen 4.5*
Number of rooms: 32
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Hotels.com, Priceline, Agoda, World Independent Hotel Promotion, Odigeo and TripOnline SA so you can book your Romantik Hotel Julen reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Romantik Hotel Zermatt
Hotel Style:
#16 Luxury Hotel in Zermatt
#18 Romantic Hotel in Zermatt
#45 Family Hotel in Zermatt

178 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (93)
Dining (4)
Room/suite (24)
Pool/beach area (3)
Hotel & grounds (28)
View from room (14)
Bathroom (2)
Other (18)

Management photos: Courtesy of the property manager

All management photos (85)
Dining (14)
Hotel & grounds (19)
Room/suite (32)
Pool/beach area (6)
View from room (1)
Other (13)
Hotels you might also like...
Check In Check Out
Price Your Stay