We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 115 Zermatt hotels

Europe Hotel & Spa

4.0 of 5 Hotel   |   Riedstrasse 18, Zermatt 3920, Switzerland
Hotel amenities
Save Saved
You added Europe Hotel & Spa to your Saves list
Europe Hotel & Spa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
98%
Ranked #10 of 115 hotels in Zermatt
A recent review
5 of 5 stars reviewed 2 days ago
Anne H Beaverton
  • Overview
  • Reviews (247)
  • Photos (107)
  • Amenities
  • Q&A
  • Room tips (37)
  • Location
  • More
Write a Review

247 people have reviewed this hotel

Traveler rating
    209
    34
    2
    1
    1
See reviews for
56
134
17
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Any
English first
Beaverton
Contributor
11 reviews 11 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My stay at the Europe in Zermatt was the culmination of a 10 day hiking tour through the Bernese Oberland. It was a wonderful choice as the hotel staff was welcoming, the ambience relaxing and the location quiet yet convenient to main street Zermatt. The hotel receptionists were exceptionally nice and helpful. The food was delicious and the kitchen accommodated... More

Was this review helpful? Yes
Dubai, United Arab Emirates
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was the best one we stayed at during our Swiss trip! I had done my research on tripadvisor and other places and booked our room at the Europe Hotel & Spa. We took a room with the view of Matterhorn. From the moment we stepped into the hotel we were not disappointed. The staff were extremely friendly and... More

Was this review helpful? Yes
San Diego, California
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

After three years without going to Europe, we finally got back to Zermatt and the Europe Hotel in June. This is the 6th or 7th time we have stayed there. It is a home away from home for us. We were there for 8 nights. The hotel has two sections, the traditional Swiss section, which was the original hotel, and... More

Was this review helpful? Yes
San Diego, California
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here one night in Zermatt. Receptionists were very friendly, checked me in without any problems, showed me around the hotel and then showed me to my room. Explained the amenities in the room and wished me a pleasant stay. The hotel is decorated very nicely and the breakfast spread is out of this world. The staff made me feel... More

Was this review helpful? Yes
cerritos
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I will Second to Aneks,Owner picked up us from train station & we did not know he is the owner.Very large & Clean rooms with excellant service from very friendly staff.Breakfast was ecxcellant.You can see Mateerhorn from your room on a clear day.

Was this review helpful? Yes 1
Switzerland
Contributor
20 reviews 20 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for 2 nights. Took the cheapest room, but I was pleasantly surprised at how nice it was. Spacious. Calm, and with a beautiful view over the village. Breakfast and dinner were excellent, and the staff was very friendly.

Was this review helpful? Yes
Bangkok, Thailand
Top Contributor
62 reviews 62 reviews
33 hotel reviews
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed June 24, 2014

We were picked up at the train station by the owner (we didnt know he was the owner until we got to the hotel). pickup from the train station can be arranged by calling the hotel or emailing them your train timings. The room was with a view of the matterhorn and very comfortable. the bathroom was large for swiss... More

Was this review helpful? Yes
Shanghai, China
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 16, 2014

The staff are excellent, willing to answer all the questions you ask. We are from a diifferent time zone country and the little kid has trouble to adjust the jetlag the first couple of nights. When we get up at small hours in the morning, hungry, we found the bread and apples in the lobby. Seeing that, even though no... More

Was this review helpful? Yes 2
Suffield, Connecticut
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 23, 2014

What a great hotel in a great location with great service. My wife and two son's ages 14 and 16 made the journey from Connecticut to Zermatt for skiing and adventure. We were recommended to stay at Europe Hotel & Spa and are happy we followed the advice we received. The rooms where we stayed on the new side of... More

Was this review helpful? Yes 1
Barcelona, Spain
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 31, 2014

We stayed at Europe Hotel at Zermatt. This was not our first time, we stayed in the same hotel and decided to repeat given our great past experience. We remembered Mr. and Mrs. Julen, the hotel owners, who ran the hotel themselves. They were always around leading a sophisticated and dedicated team, combining experience and dynamism, making sure guests enjoyed... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Europe Hotel & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Europe Hotel & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Europe Hotel & Spa

Address: Riedstrasse 18, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Valais > Zermatt
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Europe Hotel & Spa 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Orbitz, Cheap Tickets, Tingo, Priceline, Agoda, BookingOdigeoWL, Venere and Otel so you can book your Europe Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Europe Hotel Zermatt
Europe Hotel And Spa

107 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (93)
Viewed
Room/suite (23)
Viewed
Dining (5)
Viewed
View from room (15)
Viewed
Bathroom (8)
Viewed
Hotel & grounds (17)
Viewed
Pool/beach area (1)
Viewed
Other (24)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Room/suite (5)
Viewed
Dining (1)
Viewed
Hotel & grounds (1)
Viewed
Other (8)

Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#6 Luxury Hotel in Zermatt #9 Romantic Hotel in Zermatt #9 Family Hotel in Zermatt
Hotel Class
Number of rooms
39

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer