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All 116 Zermatt hotels

Europe Hotel & Spa

4.0 of 5 Hotel   |   Riedstrasse 18, Zermatt 3920, Switzerland
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Ranked #10 of 116 hotels in Zermatt
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  • Overview
  • Reviews (251)
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  • Room tips (37)
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251 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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English first
San Mateo
18 reviews 18 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We enjoyed the stay in this hotel despite suboptimal weather as we unfortunately could not see the Matterhorn during 48 hours in the village! The room was clean, nice and large enough to spend time in it while it was raining cats and dogs outside. The Spa is very nice, new and on a good level for a 4 star... More

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Senior Contributor
26 reviews 26 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My stay at the Europe in Zermatt was the culmination of a 10 day hiking tour through the Bernese Oberland. It was a wonderful choice as the hotel staff was welcoming, the ambience relaxing and the location quiet yet convenient to main street Zermatt. The hotel receptionists were exceptionally nice and helpful. The food was delicious and the kitchen accommodated... More

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Dubai, United Arab Emirates
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel was the best one we stayed at during our Swiss trip! I had done my research on tripadvisor and other places and booked our room at the Europe Hotel & Spa. We took a room with the view of Matterhorn. From the moment we stepped into the hotel we were not disappointed. The staff were extremely friendly and... More

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San Diego, California
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

After three years without going to Europe, we finally got back to Zermatt and the Europe Hotel in June. This is the 6th or 7th time we have stayed there. It is a home away from home for us. We were there for 8 nights. The hotel has two sections, the traditional Swiss section, which was the original hotel, and... More

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San Diego, California
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here one night in Zermatt. Receptionists were very friendly, checked me in without any problems, showed me around the hotel and then showed me to my room. Explained the amenities in the room and wished me a pleasant stay. The hotel is decorated very nicely and the breakfast spread is out of this world. The staff made me feel... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 6, 2014

I will Second to Aneks,Owner picked up us from train station & we did not know he is the owner.Very large & Clean rooms with excellant service from very friendly staff.Breakfast was ecxcellant.You can see Mateerhorn from your room on a clear day.

Was this review helpful? Yes 1
20 reviews 20 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 3, 2014

Stayed here for 2 nights. Took the cheapest room, but I was pleasantly surprised at how nice it was. Spacious. Calm, and with a beautiful view over the village. Breakfast and dinner were excellent, and the staff was very friendly.

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Bangkok, Thailand
Top Contributor
62 reviews 62 reviews
33 hotel reviews
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed June 24, 2014

We were picked up at the train station by the owner (we didnt know he was the owner until we got to the hotel). pickup from the train station can be arranged by calling the hotel or emailing them your train timings. The room was with a view of the matterhorn and very comfortable. the bathroom was large for swiss... More

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Shanghai, China
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 16, 2014

The staff are excellent, willing to answer all the questions you ask. We are from a diifferent time zone country and the little kid has trouble to adjust the jetlag the first couple of nights. When we get up at small hours in the morning, hungry, we found the bread and apples in the lobby. Seeing that, even though no... More

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Suffield, Connecticut
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 23, 2014

What a great hotel in a great location with great service. My wife and two son's ages 14 and 16 made the journey from Connecticut to Zermatt for skiing and adventure. We were recommended to stay at Europe Hotel & Spa and are happy we followed the advice we received. The rooms where we stayed on the new side of... More

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Additional Information about Europe Hotel & Spa

Address: Riedstrasse 18, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Valais > Zermatt
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Europe Hotel & Spa 4*
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Also Known As:
Europe Hotel Zermatt
Europe Hotel And Spa

107 photos of this hotel

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Room/suite (23)
Dining (5)
View from room (15)
Bathroom (8)
Hotel & grounds (17)
Pool/beach area (1)
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Room/suite (5)
Dining (1)
Hotel & grounds (1)
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Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#5 Family Hotel in Zermatt #6 Luxury Hotel in Zermatt #9 Romantic Hotel in Zermatt
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Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Europe Hotel & Spa and other travelers.
1 question
17 days ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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