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All 116 Zermatt hotels

Europe Hotel & Spa

4.0 of 5 Hotel   |   Riedstrasse 18, Zermatt 3920, Switzerland
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Ranked #10 of 116 hotels in Zermatt
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  • Reviews (255)
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255 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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san diego
Top Contributor
156 reviews 156 reviews
31 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed yesterday NEW

I often pick 5star hotels, but this one came highly recommended by a friend who has been going to Zermatt for years. This recommendation was spot on. You must not just stay there, you should get 1/2 board. The food is amazing. The staff is incredible. Christoph (I hope this is correct) showed us our room, gave us great advice... More

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Bern, Bern, Switzerland
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Zermatt is the place to enjoy Mountains from down and from top of different places like Gornergrat or from Klein Matterhorn at a hight of about 4000 m above sea. At such a stunning place, you definitively want to enjoy the night and the morning in a good hotel, don't you? The hotel Europe is such a place I warmly... More

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1 review
5 of 5 stars Reviewed 2 weeks ago

Was here for three nights and thoroughly enjoyed my stay! Great service! Very nice, large room for two. Will stay at this hotel again when I am back in Zermatt! One thing I will note is that it was very expensive but, so is all of Zermatt so no complaints from me!

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San Mateo
18 reviews 18 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We enjoyed the stay in this hotel despite suboptimal weather as we unfortunately could not see the Matterhorn during 48 hours in the village! The room was clean, nice and large enough to spend time in it while it was raining cats and dogs outside. The Spa is very nice, new and on a good level for a 4 star... More

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Senior Contributor
26 reviews 26 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 28, 2014

My stay at the Europe in Zermatt was the culmination of a 10 day hiking tour through the Bernese Oberland. It was a wonderful choice as the hotel staff was welcoming, the ambience relaxing and the location quiet yet convenient to main street Zermatt. The hotel receptionists were exceptionally nice and helpful. The food was delicious and the kitchen accommodated... More

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Dubai, United Arab Emirates
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 22, 2014

This hotel was the best one we stayed at during our Swiss trip! I had done my research on tripadvisor and other places and booked our room at the Europe Hotel & Spa. We took a room with the view of Matterhorn. From the moment we stepped into the hotel we were not disappointed. The staff were extremely friendly and... More

Was this review helpful? Yes 1
San Diego, California
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 18, 2014

After three years without going to Europe, we finally got back to Zermatt and the Europe Hotel in June. This is the 6th or 7th time we have stayed there. It is a home away from home for us. We were there for 8 nights. The hotel has two sections, the traditional Swiss section, which was the original hotel, and... More

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San Diego, California
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 18, 2014

Stayed here one night in Zermatt. Receptionists were very friendly, checked me in without any problems, showed me around the hotel and then showed me to my room. Explained the amenities in the room and wished me a pleasant stay. The hotel is decorated very nicely and the breakfast spread is out of this world. The staff made me feel... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 6, 2014

I will Second to Aneks,Owner picked up us from train station & we did not know he is the owner.Very large & Clean rooms with excellant service from very friendly staff.Breakfast was ecxcellant.You can see Mateerhorn from your room on a clear day.

Was this review helpful? Yes 1
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 3, 2014

Stayed here for 2 nights. Took the cheapest room, but I was pleasantly surprised at how nice it was. Spacious. Calm, and with a beautiful view over the village. Breakfast and dinner were excellent, and the staff was very friendly.

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Additional Information about Europe Hotel & Spa

Address: Riedstrasse 18, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Valais > Zermatt
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Europe Hotel & Spa 4*
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Also Known As:
Europe Hotel Zermatt
Europe Hotel And Spa

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Room/suite (23)
Dining (5)
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Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
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#4 Family Hotel in Zermatt #6 Luxury Hotel in Zermatt #9 Romantic Hotel in Zermatt
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Austin, Texas
1 month ago

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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