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Europe Hotel & Spa

Travelers' Choice award winner
Riedstrasse 18, Zermatt 3920, Switzerland
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332 Reviews from our TripAdvisor Community

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Traveler rating
    283
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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  • Italian first
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English first
  • All months
    (332)
  • Mar-May only
    (79)
  • Jun-Aug only
    (83)
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    (74)
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    (96)
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Perth
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

We spent 6 nights at the Europe hotel and spa as a base to enjoy some beautiful alpine hiking. Rudy, Eve, Mandy and all the staff were absolutely fantastic. We were made feel very comfortable and everyone went out of their way to help us in any way. Our deluxe Matterhorn view room was perfect too. Roomy enough for our... More 

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Durban, South Africa
Level Contributor
6 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

My family and I spent 3 nights at the Europe Hotel and Spa last month and our experience was nothing short of amazing! We arrived by train and there was a transfer waiting for us (This can be arranged at no cost when making your booking). The Hotel's location is perfect, close to the train station, town and the cable... More 

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Dubai, United Arab Emirates
Level Contributor
4 reviews
5 of 5 stars Reviewed 5 days ago NEW

We stayed at the Europe hotel and spa for 3 nights and were extremely satisfied with the service we received. Our room was cozy and offered a lovely room of the Matterhorn. The staff right from the owner to the reception were extremely helpful and attentive. The breakfast and dinner was excellent. Our daughter loved the sheep soap a lot.... More 

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Hong Kong, China
Level Contributor
186 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
5 of 5 stars Reviewed 1 week ago

A very nice hotel that is 10 mins walk away from Zermatt train station & cable car station to Matterhorn Glacier Paradise. Or you may request the hotel to pick you up with their e-car. After we check out, we want to shop around the city center so we asked the hotel to send our luggage to the train station.... More 

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Philadelphia, Pennsylvania
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

When we first arrived at the room, it was at least 10 degrees (fahrenheit) hotter inside the room than it was outside. It turns out, their staff had forgotten to close the reflective shades. They provided a fan and extra pillows for us when we asked for them. Breakfast was excellent. Location and view was excellent. It was a nice... More 

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Bury St. Edmunds, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

What an amazing time at Europe hotel and spa! I only wish we had visited longer! We were so relieved to see the Europe taxi waiting at the train station, we happily rode to the hotel, and the porter took care of our luggage. The reception was quick and welcoming. Staff was above and beyond lovely the entire time we... More 

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Singapore, Singapore
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a lovely room - the kids loved the cute sheep soap, the Toblerone chocolates on the pillow and the excellent food in the restaurant ! There is a spa at the basement and we soaked there every evening. Fully recommend to all family travellers ! I have nothing but praise for this hotel and there is an electric... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We had the most amazing time at the Europe hotel & spa! The hotel is flawlessly decorated, the staff is wonderful at helping plan activities around the town and most importantly, the food is AMAZING!! Rooms are big and the beds are very comfortable. The spa is fantastic as is the masseuse on staff! Truly felt like a 5 star... More 

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Zurich, Switzerland
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Spent a weekend in Zermatt and we were welcomed to the Europe Hotel with smiles. We learned upon checking in that it was their first day open but we were not able to tell this as everything was in place and the staff ready to serve. Upon check in we shown to our room on the 2nd floor facing the... More 

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Toronto, Canada
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 19, 2015

Warm, hospitable and comfortable hotel with stunning views of the Matterhorn. We had an exceptional stay here. Breakfast buffet is extraordinary, especially for travellers from North America where a continental breakfast is a few muffins and fruit. Dinners were unbelievable - top-notch cuisine and each course was a pleasant surprise. Spa amenities were excellent. Even if you don't ski you'll... More 

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