We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 116 Zermatt hotels

Europe Hotel & Spa

4.0 of 5 Hotel   |   Riedstrasse 18, Zermatt 3920, Switzerland
Hotel amenities
Europe Hotel & Spa
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Europe Hotel & Spa to your Saves list
Ranked #10 of 116 Hotels in Zermatt
A recent review
5 of 5 stars reviewed 1 week ago
sandbug78 Abu Dhabi
Write a Review

283 reviews from our community

Traveler rating
    239
    40
    2
    1
    1
See reviews for
62
148
18
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (283)
  • Mar-May only
    (65)
  • Jun-Aug only
    (68)
  • Sep-Nov only
    (74)
  • Dec-Feb only
    (76)
All months
Abu Dhabi
Contributor
15 reviews 15 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I can't say enough good things about this hotel. We stayed in rm 135 (newer section). - Room: very clean, modern decor. - Service: spectacular on all fronts from check in desk, to bartender, to restaurant staff. Friendly and helpful. - Spa: didn't try a treatment, but very much enjoyed the jacuzzi. - Food: wonderful dinner (though was a bit... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We picked this for one night stay to see the Matterhorn, really based on the fact it was a lot more reasonable price than the other hotels. When we arrived we were instantly impressed by the staff, really nice people and made us very welcome. The five course dinner there is unbelievable quality and well worth the cost, again with... More

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here with 11 other male friends on our annual ski vacation last January.The hotel has undergone a complete renovation and even the older part of the hotel has been updated. A family run hotel with friendly efficient staff.The spa is excellent but we were drawn of course to the bar where a highly skilled barman produced any cocktail you... More

Was this review helpful? Yes
Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is an amazing hotel with wonderful view and attention to detail. The restaurant in the hotel was wonderful. The beds were very comfortable. The staff were great and nothing was too much trouble. They can pick you up and drop you off from the train station if you let them know. We have traveled a lot and this is... More

Was this review helpful? Yes
portland, or
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I heard one or two families owns 70% of the hotels in Zermatt. This one was one of the newer ones from the Julen family. It opened in 2010 and is lovely and modern. Free breakfast is exceptional. There is an option for "half board" with dinner there, not a bad idea as it was named one of "Best Swiss... More

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

No wonder this hotel won the 2014 Travellers Choice Award! And at £130 a night, this hotel is a hidden gem. The staff are the most personal and helpful I've had from any stay or resort. Half an hour in their spa and you'll feel relaxed and ready to enjoy the rest of your holiday. Trust me you will not... More

Was this review helpful? Yes
Zurich, Switzerland
Contributor
18 reviews 18 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We really liked this hotel, the rooms were very cozy and well furnished with an excellent vista, the wellness area was also quite nice, but the bar was excellent. our bartender is probably one of the best we have encountered in Europe, but what really made the difference was his great attitude and service, which surprisingly is actually rare to... More

Was this review helpful? Yes
Taipei, Taiwan
Contributor
18 reviews 18 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 16, 2014

Booked this hotel largely because some of the rooms are facing the Mt. Matterhorn. The Hotel provides free pick-up service to and fro the train station. Anyway, it took you only 15 mins to walk to the train station. The room was clean and functional, beds were comfortable, bathroom was spacious with steady hot water supply and sufficient water pressure.... More

Was this review helpful? Yes
Senior Contributor
41 reviews 41 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 11, 2014 via mobile

We selected this delightful Hotel in Zermatt after reading several reviews on Trip Advisor. Not only did our stay here meet our expectations, it far exceeded them. From the moment we checked into our room, opened the doors to our deck, we were greeted with a wonderful view of the Matterhorn. We stayed here two nights and each evening we... More

Was this review helpful? Yes
Montreux, Switzerland
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 5, 2014

The Europe is one of innumerable hotels and guest houses in Zermatt, but we found that it gave excellent value for money. Staff who took us to our rooms, comfortable beds with a choice of pillows, a quiet location, a small but very well planned spa facility in the basement (sauna, steam bath, elaborate showers, and a jacuzzi-style pool. Breakfast... More

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Europe Hotel & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Europe Hotel & Spa

Address: Riedstrasse 18, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range (Based on Average Rates): $
Hotel Class:4 star — Europe Hotel & Spa 4*
Number of rooms: 39
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Booking.com, Travelocity, Priceline, Cheap Tickets, Agoda, Odigeo, TripOnline SA and Tingo so you can book your Europe Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Europe Hotel And Spa
Europe Hotel Zermatt

113 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (99)
Viewed
Room/suite (23)
Viewed
Dining (6)
Viewed
View from room (15)
Viewed
Bathroom (8)
Viewed
Hotel & grounds (17)
Viewed
Pool/beach area (1)
Viewed
Other (29)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Room/suite (5)
Viewed
Dining (1)
Viewed
Hotel & grounds (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay