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Europe Hotel & Spa

Travelers' Choice award winner
Riedstrasse 18, Zermatt 3920, Switzerland
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323 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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    (323)
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    (79)
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Singapore, Singapore
Level Contributor
8 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

We had a lovely room - the kids loved the cute sheep soap, the Toblerone chocolates on the pillow and the excellent food in the restaurant ! There is a spa at the basement and we soaked there every evening. Fully recommend to all family travellers ! I have nothing but praise for this hotel and there is an electric... More 

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2 reviews
5 of 5 stars Reviewed 6 days ago NEW

We had the most amazing time at the Europe hotel & spa! The hotel is flawlessly decorated, the staff is wonderful at helping plan activities around the town and most importantly, the food is AMAZING!! Rooms are big and the beds are very comfortable. The spa is fantastic as is the masseuse on staff! Truly felt like a 5 star... More 

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Zurich, Switzerland
Level Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent a weekend in Zermatt and we were welcomed to the Europe Hotel with smiles. We learned upon checking in that it was their first day open but we were not able to tell this as everything was in place and the staff ready to serve. Upon check in we shown to our room on the 2nd floor facing the... More 

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Toronto, Canada
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Warm, hospitable and comfortable hotel with stunning views of the Matterhorn. We had an exceptional stay here. Breakfast buffet is extraordinary, especially for travellers from North America where a continental breakfast is a few muffins and fruit. Dinners were unbelievable - top-notch cuisine and each course was a pleasant surprise. Spa amenities were excellent. Even if you don't ski you'll... More 

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Geneva, Switzerland
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 20, 2015

Very hospitable, welcoming and comfortable - a superbly run hotel in a quiet but central position and with views of the Matterhorn. Our 5th visit to Zermatt, timed to attend Zermatt Unplugged and to walk in the mountains. Hotel staff were very knowledgeable about Zermatt's activities, and utterly helpful at all times. The bar was great and the breakfast was... More 

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Level Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 19, 2015

I would definitely recommend this hotel for anyone looking for a high quality stay in Zermatt. Staff: very friendly Spa: very relaxing and clean Rooms: comfortable Breakfast: good Location: max 10 mins walk to ski lifts, very close to restaurants and Papperla pub, 5 mins walk to main street Atmosphere: cosy, warm and welcoming. Even the manager is always interested... More 

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Wallisellen, Switzerland
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 1, 2015

It was our second stay at the Europe Hotel & Spa, and we will come back again, for sure! Spacious and beautifully decorated rooms, central yet quiet location, great cuisine and wine selection, cozy hotel bar, friendly and highly motivated staff, state of the art wellness facilities, etc etc......Highly recommendable in all aspects!

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Leicester UK
Level Contributor
44 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed March 30, 2015

I must try the first as I'm not sure it could be any better. Lovely room overlooking Matterhorn, gorgeous food (I wish we knew on day one that you get quite a big % discount on evening meals in the restaurant) great staff, spa.Not the cheapest town or hotel in the world but fantastic value. Want to go back!

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Naches, Washington
1 review
5 of 5 stars Reviewed February 23, 2015

We were part of the group with M M and we'd echo everything they said. Also, when we were checking in the reception staff noticed (without telling us) two in our party had birthday's during our stay. On the day of the birthday's they were greeted at breakfast with cards signed by staff and a glass of champagne! At dinner... More 

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United States
1 review
5 of 5 stars Reviewed February 22, 2015

We stayed at the Europe Hotel and Spa with a group of 12 people for one week in February 2015. Our group had a marvelous time! The staff attended to our every need in a very friendly and timely manner. The dinners were 5 course wonders that never ceased to amaze us, presented in such a beautiful manner that it... More 

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