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Europe Hotel & Spa

Travelers' Choice award winner
Riedstrasse 18, Zermatt 3920, Switzerland
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1 room 1 guest
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338 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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    (338)
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All months
Level Contributor
15 reviews
4 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Thoroughly enjoyed our stay at this hotel. The view of the Matterhorn was spectacular from our balcony. We also used the wellness spa and sauna area this was really relaxing. It did not open till 2 pm but it was a lovely place to relax. A very short walk straight out of the hotel and into the main centre where... More 

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Reading, UK
Level Contributor
66 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

We loved it here and we have stayed in lots of Swiss hotels this holiday. Pros We had a room with a mountain view. I loved it as had a balcony where you could (sometimes) see the Matterhorn. Made the room feel more spacious and it was fine anyway. Huge and so comfy beds. Immaculate bathroom. Fruit in your room,... More 

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Zurich, Switzerland
Level Contributor
61 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel offeres a really good service - nice breakfasts, great staff, perfect location! The standard room size could be a bit bigger but then - that's not really a big problem when you spend most time outdoors.

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Edinburgh, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Loved this hotel, it was fairly small and intimate. The staff were very helpful and pleasant. Only stayed 3 nights in the new part the hotel, the room was modern, the bed was huge and comfy. Definately recommend.

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Perth
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent 6 nights at the Europe hotel and spa as a base to enjoy some beautiful alpine hiking. Rudy, Eve, Mandy and all the staff were absolutely fantastic. We were made feel very comfortable and everyone went out of their way to help us in any way. Our deluxe Matterhorn view room was perfect too. Roomy enough for our... More 

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Durban, South Africa
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My family and I spent 3 nights at the Europe Hotel and Spa last month and our experience was nothing short of amazing! We arrived by train and there was a transfer waiting for us (This can be arranged at no cost when making your booking). The Hotel's location is perfect, close to the train station, town and the cable... More 

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Dubai, United Arab Emirates
Level Contributor
4 reviews
5 of 5 stars Reviewed 5 weeks ago

We stayed at the Europe hotel and spa for 3 nights and were extremely satisfied with the service we received. Our room was cozy and offered a lovely room of the Matterhorn. The staff right from the owner to the reception were extremely helpful and attentive. The breakfast and dinner was excellent. Our daughter loved the sheep soap a lot.... More 

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Hong Kong, China
Level Contributor
193 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
5 of 5 stars Reviewed July 20, 2015

A very nice hotel that is 10 mins walk away from Zermatt train station & cable car station to Matterhorn Glacier Paradise. Or you may request the hotel to pick you up with their e-car. After we check out, we want to shop around the city center so we asked the hotel to send our luggage to the train station.... More 

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Philadelphia, Pennsylvania
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 19, 2015

When we first arrived at the room, it was at least 10 degrees (fahrenheit) hotter inside the room than it was outside. It turns out, their staff had forgotten to close the reflective shades. They provided a fan and extra pillows for us when we asked for them. Breakfast was excellent. Location and view was excellent. It was a nice... More 

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Bury St. Edmunds, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 8, 2015

What an amazing time at Europe hotel and spa! I only wish we had visited longer! We were so relieved to see the Europe taxi waiting at the train station, we happily rode to the hotel, and the porter took care of our luggage. The reception was quick and welcoming. Staff was above and beyond lovely the entire time we... More 

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