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Europe Hotel & Spa

Travelers' Choice award winner
Riedstrasse 18, Zermatt 3920, Switzerland
Hotel amenities
Best prices for: 1 room 1 guest
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Europe Hotel & Spa
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Europe Hotel & Spa
Europe Hotel & Spa
Europe Hotel & Spa
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317 reviews from our community

Traveler rating
    270
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    2
    1
    1
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67
168
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Geneva, Switzerland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very hospitable, welcoming and comfortable - a superbly run hotel in a quiet but central position and with views of the Matterhorn. Our 5th visit to Zermatt, timed to attend Zermatt Unplugged and to walk in the mountains. Hotel staff were very knowledgeable about Zermatt's activities, and utterly helpful at all times. The bar was great and the breakfast was... More 

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Senior Contributor
26 reviews 26 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I would definitely recommend this hotel for anyone looking for a high quality stay in Zermatt. Staff: very friendly Spa: very relaxing and clean Rooms: comfortable Breakfast: good Location: max 10 mins walk to ski lifts, very close to restaurants and Papperla pub, 5 mins walk to main street Atmosphere: cosy, warm and welcoming. Even the manager is always interested... More 

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Wallisellen, Switzerland
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 1, 2015

It was our second stay at the Europe Hotel & Spa, and we will come back again, for sure! Spacious and beautifully decorated rooms, central yet quiet location, great cuisine and wine selection, cozy hotel bar, friendly and highly motivated staff, state of the art wellness facilities, etc etc......Highly recommendable in all aspects!

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Leicester UK
Senior Contributor
34 reviews 34 reviews
25 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed March 30, 2015

I must try the first as I'm not sure it could be any better. Lovely room overlooking Matterhorn, gorgeous food (I wish we knew on day one that you get quite a big % discount on evening meals in the restaurant) great staff, spa.Not the cheapest town or hotel in the world but fantastic value. Want to go back!

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Naches, Washington
1 review
5 of 5 stars Reviewed February 23, 2015

We were part of the group with M M and we'd echo everything they said. Also, when we were checking in the reception staff noticed (without telling us) two in our party had birthday's during our stay. On the day of the birthday's they were greeted at breakfast with cards signed by staff and a glass of champagne! At dinner... More 

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United States
1 review
5 of 5 stars Reviewed February 22, 2015

We stayed at the Europe Hotel and Spa with a group of 12 people for one week in February 2015. Our group had a marvelous time! The staff attended to our every need in a very friendly and timely manner. The dinners were 5 course wonders that never ceased to amaze us, presented in such a beautiful manner that it... More 

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melbourne
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 17, 2015

My husband and I stayed at the Europe Hotel and Spa again this January, and again it delivered all we had hoped for, and more. The Julen Family- Marianne, Ruedi and Corinne are so warm and welcoming, and they treat us like family. We celebrated a birthday while we were there, not only was a birthday cake bought to the... More 

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Fort Lee, New Jersey
1 review
5 of 5 stars Reviewed February 8, 2015

My partner and I just returned from a one week stay at the Europe Hotel & Spa and it by far exceeded my expectations. From the warm, friendly and professional staff, to the beautiful and comfortable accommodations, to the delicious breakfasts and dinners in the hotel dining room every day, this place is 5 star all the way! This hotel... More 

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London, United Kingdom
Contributor
20 reviews 20 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 3, 2015

We stayed here over Xmas & New Year 2014 for 10 days. It is one of the most wonderful places to spend the seasonal part of the year. We enjoyed food & drink fit for a king on a daily basis. % course minimum each day. The meats, salads and dinner courses all of wonderful quality. Infact i could go... More 

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NYC
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed January 27, 2015

We returned to the Hotel Europe for five nights last week, three years after our first stay there. The good news is that the hotel is as wonderful as ever. The service throughout - from the front desk to the cleaners to the bar and dining room - is as friendly and efficient as at 5* hotels. Food is bountiful... More 

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