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All 118 Zermatt hotels

Hotel Mont Cervin Palace

5.0 of 5 Hotel   |   Bahnhofstrasse 31, Zermatt 3920, Switzerland
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Hotel Mont Cervin Palace
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92%
Ranked #21 of 118 hotels in Zermatt
Certificate of Excellence 2013
A recent review
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198 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Frankfurt
Contributor
14 reviews 14 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

Mont Cervin Palace still is the No one hotel in town and everything is done absolutely well. From the Pick Up (try the traditional horse carriage and sit with the driver) till check out it is reliable and professional - like a swiss watch. You feel that Kevin and Karin Kunze and their team are doing a good job since... More

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Zurich, Switzerland
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I and our 16-month-old son all thoroughly enjoyed our stay here, technically at the connected smaller Le Petit Cervin. The staff were friendly prompt in communications ahead of our stay, and we were met at the train station with horse-drawn carriage to bring us to the property. Our room was large with two bathrooms and living room.... More

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belfast
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Hotel Mont Cervin Palace in Zermatt isn't your usual ski hotel, standards we above what I have come to expect of ski resort hotels. This is a five star hotel in all areas ! Rooms were big,(711) staff were fantastic and the hotel restaurants were great, especially the grill and the one Michelin star Capri stand out. If I... More

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SeilerHotelsZermatt, Manager at Hotel Mont Cervin Palace, responded to this review

Dear Tripadvisor Member Thank you very much for your feedback about our facilities and services. Our team permanently does its outmost to make our guest’s stay as enjoyable as possible and we are happy to hear that it worked for you. We would love to welcoming you back to our hotel in the near future. Kindes regards Karin & Kevin... More

London
Top Contributor
53 reviews 53 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 11, 2014 via mobile

The hotel is perfectly placed in the centre of the town and is one of the two best available in Zermatt. The place is an agglomeration of smaller properties extended into a large hotel but retaining a cosy feel. Their rooms were on the small side but comfortable, the hotel ghowever was over-heated even though the temperatures were low outside.... More

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SeilerHotelsZermatt, Manager at Hotel Mont Cervin Palace, responded to this review

Dear Tripadvisor Member Thank you for taking the time to tell us about your stay with us and about your valuable comments. We are very sorry that our service did not meet your expectations; please allow us to express our sincerest apologies. We already discussed your comments with our team in order to take the necessary steps to ameliorate our... More

Reading, United Kingdom
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 9, 2014

We arrived at the Mont Cervin Palace to discover that our travel agent had booked us into a classic alpine room rather than a superior alpine room as requested. The former was attractive and newly done out, but very small so we asked if a superior room was available, which fortunately it was. This room was much larger with a... More

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SeilerHotelsZermatt, Manager at Hotel Mont Cervin Palace, responded to this review

Dear Tripadvisor Member We very much appreciate your motivating comment. It is a great pleasure to read that you enjoyed your time here with us. This is really the essence of our vision; we want to be the home of our guest. Therefore your positive feedback very much motivates us - as well as our entire team - to keep... More

London, United Kingdom
Top Contributor
183 reviews 183 reviews
121 hotel reviews
228 helpful votes 228 helpful votes
5 of 5 stars Reviewed March 9, 2014

Stayed at Le Petite Cervin part if this hotel - excellent place to relax ! The chalet rooms are super comfortable, warm and luxurious! The Bogner toiletries are plentiful, beds comfortable and rooms spacious . We had a Matterhorn view with sun terrace. Amazing views and sunny all week. The facilities are perfect for skiers and non skiers. You can... More

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SeilerHotelsZermatt, Manager at Hotel Mont Cervin Palace, responded to this review

Dear Tripadvisor Member Thank you very much for your kind review. Your comments about our facilities and services prove that we are working into the right direction to create a memorable stay for our guest. We will pass on your compliment to Jonathan and our team. Hopefully we can welcome you again soon – without wasting time upon arrival. Sunny... More

Hergiswil, Switzerland
Top Contributor
55 reviews 55 reviews
25 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed March 7, 2014

We stayed at the Petit Cervin in a most pleasant suite with two balconies and view on Zermatt village and mountains (Rothorn) furnished like a chalet. The underground corridors connect to any other place in Petit Cervin or Mont Cervin Palace like the three excellent restaurants, the wonderful spa and swimming pool, the Davidoff bar, the ski rooms etc. Wonderful... More

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SeilerHotelsZermatt, Manager at Hotel Mont Cervin Palace, responded to this review

Dear Trip Advisor Member Thank you for your kind review and the compliments. We are glad, that you enjoyed the facilities and views. We are very well aware, that infrastructure alone isn’t the road to success – so we are even more pleased that you experienced our hotel as “a wonderful place”! We are looking forward to welcoming you again... More

Nairobi, Kenya
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 5, 2014 via mobile

A great hotel with superb location. Everything is high quality, as you would expect. The rooms are spacious, with excellent views of the mountains. Staying during the holiday season makes it just that more magical.

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SeilerHotelsZermatt, Manager at Hotel Mont Cervin Palace, responded to this review

Dear Trip Advisor Member Thank you very much for your feedback - we are very pleased to read that you enjoyed your stay during magical holiday season. We happily forward your positive comment to our team, it motivates us to keep on living our credo „one step more“. We look forward to seeing you soon back at the Mont Cervin... More

norway
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 26, 2014

Had a really pleasant stay. It is located in the town yet you can see the majestic view of the mountains around you and the ski slopes are not far away to access. If you don't like skiing then you can conveniently just walk around the beautiful small town and just enjoy the view. It felt like I was time... More

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SeilerHotelsZermatt, Manager at Hotel Mont Cervin Palace, responded to this review

Dear Tripadvisor Member, Thank you very much for your lovely comment and the shared experience. We are very happy that you spent such an enjoyable time with us in Zermatt. We hope that your travel plans will lead you back to Zermatt soon, in order to soak in the spirit of the place and the mountains again. Until then, we... More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 of 5 stars Reviewed February 26, 2014 via mobile

I can not fault this hotel. We stayed in a junior suite and I fell in love with it! The attention to detail is flawless; very comfortable and beautifully designed, free soft drinks and welcome fruit and snacks, heating you could control and one of the most comfortable beds I've slept in. The pool and sauna facilities were breath taking,... More

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SeilerHotelsZermatt, Manager at Hotel Mont Cervin Palace, responded to this review

Dear Elizabeth Thank you very much for taking the time to write this motivating comment. We always strive to doing “one step more” for our guests in order to create a memorable experience and are glad to see that you enjoyed your time at our hotel. We will forward your compliments to our staff – it motivates them to continue... More

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Additional Information about Hotel Mont Cervin Palace

Also Known As:
Mont Cervin Palace Zermatt
Mont Cervin Palace Hotel
Address: Bahnhofstrasse 31, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Valais > Zermatt
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Zermatt
#7 Business Hotel in Zermatt
#11 Family Hotel in Zermatt
#13 Luxury Hotel in Zermatt
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Mont Cervin Palace 5*
Official Description (provided by the hotel):
International Hotel in six-story traditionally Swiss building located in village center. ... more   less 
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