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All 116 Zermatt hotels

Hotel Mont Cervin Palace

5.0 of 5 Hotel   |   Bahnhofstrasse 31, Zermatt 3920, Switzerland
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Hotel Mont Cervin Palace
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Ranked #13 of 116 hotels in Zermatt
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Alexandra I Lausanne, Switzerland
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229 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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English first
Lausanne, Switzerland
1 review
5 of 5 stars Reviewed 5 days ago NEW

I enjoyed the perfect stay in Zermatt thanks to the Mont Cervin Palace and its staff. We were staying in a suite with the outstanding view over the Matterhorn. From the moment we were picked up with the caleche to our departure, everything was perfect. What make the difference from a good 5* to a hotel you would recommend is... More

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London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Just returned from a superb short summer stay at this hotel. After a friendly pick up from the train station, we were upgraded on arrival to a great suite with Matterhorn view. Without exception the staff were excellent, in particular the main concierge was incredibly helpful. A perfect location, lovely spa and pool and lots of other luxurious touches make... More

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Basel, Switzerland
1 review
5 of 5 stars Reviewed 1 week ago

Great service, great food, friendly staff and very attentive, well located! Highly recommended! The pool area very relaxing, the restaurant was great and we even got spoiled with a small gift upon our departure.

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Geneva, Switzerland
Top Contributor
95 reviews 95 reviews
92 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 1 week ago

We've been there end of June. It was so perfect there is not so much to say. We had a fully renovated room with a huge bathroom and a great shower, a Nespresso machine with plenty of capsules, and a free nonalcoholic beverages minibar. The breakfast was excellent. The wellness area is great, with several saunas and steam rooms, a... More

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Neuheim, Switzerland
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in this hotel for 2 nights. It is ideally located to enjoy Zermatt and all the attractions like the Matterhorn, Gornergrat, Schwarzsee, etc. Our room offered a view of the Matterhorn (I think most rooms in this hotel have it) as well as the main street of Zermatt (no noise during the night, new windows were noise cancelling).... More

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Senior Contributor
28 reviews 28 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 18, 2014

The room, which was actually a suite was amazing with our own terrace that we could walk right out to and see the Matterhorn. The room was decorated very pleasantly, but the bathroom was amazing with push buttons in the shower to divert water to the ceiling for a rain shower or to the hand held sprayer. Plus the warming... More

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Zurich, Switzerland
1 review
5 of 5 stars Reviewed July 18, 2014

We spent 2 lovely days in the Hotel Mont Cervin Palace. The suite was spacious, nicely furnished and offered a stunning view of the Matterhorn and the village Zermatt. The staff was extremely helpful and friendly, and made us feel welcome and comfortable from the very first minute. We enjoyed a unique evening in the hotel owned13 Gault Millau Teppan... More

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Saint Louis, Missouri
Top Contributor
67 reviews 67 reviews
37 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 13, 2014

I am pretty stingy with my five-star reviews, but this hotel richly deserves one. Service, from the managers on down was fabulous. Large, clean, newer room (although we were in the back of the hotel, so we had no real view). Right in the middle of town, an easy walk from the train station, although the hotel has a horse-drawn... More

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Senior Contributor
23 reviews 23 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 5, 2014

Our visit to this hotel started by being picked up by a horse drawn carriage at the train station. Our room had complimentary water, a Nescafe coffee maker and a safe. The hotel was conditioned by air (not air conditioned) which would have been fine if we had been on a higher floor and could have kept the window or... More

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Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 4, 2014

What really sticks out here is the staff, they are just so helpful. This is without doubt one of the best hotels I have ever stayed at. You really do get what you pay for here. Superb, clean and both run and staffed by people who take great pride in what they do.

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Additional Information about Hotel Mont Cervin Palace

Address: Bahnhofstrasse 31, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Valais > Zermatt
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Mont Cervin Palace 5*
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Also Known As:
Mont Cervin Palace Zermatt
Mont Cervin Palace Hotel

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Business center/function rooms (1)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#7 Spa Hotel in Zermatt #7 Business Hotel in Zermatt #8 Luxury Hotel in Zermatt #9 Family Hotel in Zermatt #11 Romantic Hotel in Zermatt
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Official Description (provided by the hotel)
International Hotel in six-story traditionally Swiss building located in village center. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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