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Hotel Mont Cervin Palace

5.0 of 5 Bahnhofstrasse 31, Zermatt 3920, Switzerland
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Hotel Mont Cervin Palace
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Hotel Mont Cervin Palace
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260 reviews from our community

Traveler rating
    226
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    10
    4
    2
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Guernsey, United Kingdom
Top Contributor
75 reviews 75 reviews
52 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed there over Christmas. We had an upgraded suite that is accessed through a tunnel under the main street in another building. Very large and much appreciated a wood burning fire in the lounge in the room. Mountain views and two balconies. The pool was fantastic with the heated outdoor section, bath temperature, lovely. Gym well equipped. Staff very helpful.... More 

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Hermosillo
Contributor
15 reviews 15 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Reaching Zermatt from Geneva took us four and a half hours in Train, the last phase was a one and a half hour from Visp to Zermatt. The sight was all charming, the train slowly winding curves ascending to higher ground hit Zermatt at 6 pm. The people still wearing their skiing suites coming down from the several skiing slopes... More 

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

A wonderful experience in a fairy-tale town. Outstanding service all around. Rooms were comfortable and well appointed. I did find it strange that there was no thermostat in the room to adjust the temperature. The only way to cool down the room was to open the window. The fresh Alpine air was nice, but accompanying noise from the street was... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I usually don't write reviews, but I kind of thought that I owe to MCP this, because all the staff are amazing! They really make you feel special. It's refreshing to see professionalism at MCP which it's difficult to find now a days. I have to say a special THANK YOU to the concierge Christian that took great care of... More 

Was this review helpful? Yes 1
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member Your wonderful review about your recent experience at the Mont Cervin Palace has been highly appreciated. We are thrilled to hear that you have enjoyed every element from the atmosphere and service to the food and the spa. Christian is delighted to have been mentioned by name. We all look forward to welcoming you back to the... More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I love this hotel and in my opinion it is the best in Zermatt. I don't usually write reviews but after my third stay with them I decided I just must spread the word. Room: the hotel went significant refurbishment and the rooms are now not only cosy but also modern (whilst keeping the alpine charm). Touch screen shower, smart... More 

Was this review helpful? Yes 1
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member What an absolutely delightful message about your recent stay at the Mont Cervin Palace. We so much appreciate you were taking the time to review the hotel, you have been visiting many times, in detail. This certainly will help everyone who has not experienced Zermatt and the Mont Cervin Palace yet to gain some valuable insight. Zermatt... More 

Geneva, Switzerland
Contributor
18 reviews 18 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It might strike to some readers odd that I title my review this hotel by mentioning the names of some outstanding Hoteliers and all of them Swiss.... It has its reasons, of course. We spent our Christmas and New Years holidays in Zermatt at the Mont Cervin Palace that belongs to the Seiler Group of Hotels. We have stayed there... More 

Was this review helpful? Yes 1
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor member We very much appreciate your complimentary review and kind words on your recent stay at the Mont Cervin Palace. “Hospitality by Heart” is our credo and for us as well as for the team hospitality is not just a word but also a question of personal commitment. Thank you for your continued loyalty and we look forward... More 

Rhode Island
Contributor
13 reviews 13 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Everything about Zermatt is beautiful - starting with the train ride. I went in June 2013 and the hotel itself was absolutely beautiful. It was a conference, so I can't judge from that, but the staff were extremely friendly and the entire week we stayed there was beautiful. We hiked up the Matterhorn - but not really all the way... More 

Was this review helpful? Yes 2
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear Marlyn Thank you for your lovely comments on your stay at the Mont Cervin Palace and beautiful Zermatt. We are delighted to learn that you enjoyed your time in the mountains. This village on the foot of the Matterhorn is indeed a very picturesque place and a perfect setting in both summer and winter to recharge your batteries and... More 

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago

An outstanding luxurious hotel to stay in having very comfortable rooms. The staff are all very friendly and welcoming and really go out of their way to take care of you........an excellent personal service. A superb buffet breakfast in the morning is the best way to start the day. A truly magnificent way to get to the hotel from the... More 

Was this review helpful? Yes 3
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member We would like to thank you for your recent feedback and compliments on your stay at the Mont Cervin Palace, and are delighted to learn that you enjoyed the experience. We hope to welcome you back to the Hotel again next year HAPPY NEW YEAR from all of us More 

London, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 15, 2014

We have gone to MCP two years now (my husband has gone for the past 13) and we love every minute of it. The rooms we have stayed in have views to the Matterhorn and are very comfortable. The maid service and turndown service is amazing - you never see them, but they always make sure everything is in order.... More 

Was this review helpful? Yes 1
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member Thank you so very much for your kind words and lovely comments. We strive to live up to our credo “Hospitality by heart” and very much appreciate you have shared your experiences made during your recent stay. Lots of thoughts and time have been spent to create the new ski room and we are happy you liked... More 

Woodridge, Illinois
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 1, 2014

Perfect hotel!! Room was large and modern, great bathrooms!! Beds were comfortable! Location was perfect, walking distance to trains, shops, restaurants. All the staff were friendly and helpful, and all spoke English. We will definitely return to this hotel!!

Was this review helpful? Yes 1
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member We are delighted to receive your flattering remarks on your stay at the Mont Cervin Palace and are so pleased to learn that you intend to return. We are looking forward to welcoming you again and wish you a HAPPY NEW YEAR More 

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Additional Information about Hotel Mont Cervin Palace

Address: Bahnhofstrasse 31, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Mont Cervin Palace 5*
Number of rooms: 165
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Also Known As:
Mont Cervin Palace Zermatt
Mont Cervin Palace Hotel
Hotel Style:
#3 Family Hotel in Zermatt
#3 Business Hotel in Zermatt
#7 Spa Hotel in Zermatt
#7 Luxury Hotel in Zermatt
#9 Romantic Hotel in Zermatt

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