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Hotel Mont Cervin Palace

Travelers' Choice award winner
Bahnhofstrasse 31, Zermatt 3920, Switzerland
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Best prices for: 1 room 1 guest
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288 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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Rocky River, Ohio
Level Contributor
127 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The first thing to remember is that nothing in Switzerland is inexpensive. Our room was very large by European standards. The wing we stayed in was renovated in 2012 and has all the bells and whistles. Most impressive was the electronic shower controls. Held temperature really tights. Bathroom had every amenity that you could think of. Towel heaters, bathroom scale,... More 

Was this review helpful? Yes 1
Bern, Switzerland
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is not a sleek and soulless designer hotel but an example of the old-fashioned Swiss hotel tradition. The Mont Cervin has atmosphere in spades, is unfussy, without "attitude" from the very professional and friendly staff. It almost feels like visiting your rich aunty Betty in her rather grand villa. Homely, comfortable and tempting you to pad around in your... More 

Was this review helpful? Yes
Mandeville, Louisiana
1 review
5 of 5 stars Reviewed 3 days ago NEW

Just visited Zermatt June 22-23 to tour the Matterhorn; beautiful, well kept hotel and very spacious, comfortable, spacious and well appointed room; balcony had awesome view of the Matterhorn. Very friendly staff; huge selection for breakfast buffet with omelets to order. Evening Restaurant a little ordinary; bar staff a bit stuffy. Overall outstanding!

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Gastonia
Level Contributor
103 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

On a Tauck tour of Switzerland we were housed at Mont Cervin Place. They picked up our luggage at the train station and we walked about 5 minutes to the hotel. Check in was very fast and we went up to a very nice suite. Very well appointed. It actually had 2 bathrooms. Roomy with a nice view. Well satisfied.

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Helsinki, Finland
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 6, 2015

We visited the Mont Cervin Palace after a short break in March 2015 and we were happily surprised that the level of hospitality, friendliness and warm atmosphere hadn't decreased over the years. The Hotel and its rooms still are excellent, service in the different restaurants was warm and welcoming, food was good and the hotel didn't forget to think also... More 

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SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor member Such a pleasure to read your fantastic review, thank you for choosing the Mont Cervin Palace once again. To know that you enjoyed everything about your stay, from the facilities to the ambience and style of our Hotel and your room and most importantly the service you received from our team, is simply wonderful and we are... More 

Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed April 15, 2015

We went to the Grill. Very very good. Meat was excellent and service Ok. Not super but Ok. We had lamb and sirloin beef. The wine was very good. Local wine. And soooo good. The service is very good. I a little impersonal - as usual - they intend to be a bit pist off at tourists. I do not... More 

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SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member We appreciate your review and feedback on your recent visit of our restaurant Grill Le Cervin. We are sorry to learn that you felt the service to be impersonalized – this was certainly not their intention. Rest assured that we have passed on your comments to our team for their review. We were however pleased to hear... More 

Provincetown MA
Level Contributor
89 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
5 of 5 stars Reviewed April 1, 2015

We had a wonderful three night stay in March. Everything about this hotel was perfect. An unbeatable central location, pick up in horse drawn buggy from the train station, beautiful accommodations, great breakfast and incredible pool. A perfect choice.

Was this review helpful? Yes 1
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor member Thank you for your amazing posting on your recent stay at the Mont Cervin Palace. We so very much appreciate your positive feedback and thank you for sharing your experience on the services provided. Our horse drawn carriage is indeed a unique way of bringing our guests to the hotel. We would be delighted to welcome you... More 

Ticehurst, United Kingdom
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 26, 2015

We have stayed here many times and are never disappointed. This is a great hotel, brilliantly run, and offering great food and supreme comfort. Great new ski room and the spa is terrific. Looking forward to next time!!

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SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor member Many thanks for your fantastic review and kind words on your recent visit to the Mont Cervin Palace. As a regular guest your feedback and recommendation are particularly appreciated and we are very pleased to hear that you continue to enjoy your experiences with us. We are looking forward to welcoming you back soon Warm regards Karin... More 

Knivsta, Sweden
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed March 25, 2015

I stayed two nights in March, fantastic weather ad great skiing, which of course makes your stay that much nicer. I thought the place would be more classical and more "palacy" as the name suggests, but it as supercozy with friendly and warm staff, beautiful suites and excellent food throughout. Great staff in the skishop, your own locker in the... More 

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SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor member We are thrilled to read your wonderful comments and positive feedback on your stay at the Mont Cervin Palace. We will share your compliments on our service quality with our team who will continuously endeavour to go beyond our guest’s expectations of service. The strength of the Swiss currency is a challenge but we are willing to... More 

London, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed March 19, 2015

Just came back from a weekend in Zermatt staying at Mont Cervin. Our room was upgraded to a suite with Mettahorn view. Amazing Balcony, loved the view. Room itself was amazing. We had dinner at Le Grill both nights and food was excellent combined with attentive staff. Breakfast was great with good selection. Ski Hire was smooth and ski locker... More 

Was this review helpful? Yes
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor member What an excellent review on your recent stay at the Mont Cervin Palace. We have been delighted to read your kind words and will certainly share them with all members of our team. “Hospitality by heart” is our credo and we strive to go the extra mile to meet and exceed our guest’s expectations. Thank you again... More 

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