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Hotel Mont Cervin Palace

5.0 of 5 Bahnhofstrasse 31, Zermatt 3920, Switzerland
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Hotel Mont Cervin Palace
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Hotel Mont Cervin Palace
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265 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Whether you are a skier or not, this trip is a must! During Christmas, it's like being in the most beautiful snow globe!!! Everywhere oozes Christmas, right down to the church bells ringing, calling you to midnight mass. MCP is a cozy chalet type hotel with outstanding service and care for customer enjoyment, there is no pretense. It really is... More 

Was this review helpful? Yes
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member Thank you for posting the wonderful compliments and kind words on your recent stay at the Mont Cervin Palace. We are always most pleased to read positive feedback about members of our staff, as we pride ourselves on going the extra mile to exceed every guest's expectations. The location of the hotel is indeed ideal for the... More 

Eindhoven, The Netherlands
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

To my opinion this is the best in hotel Zermatt. The rooms in the hotel were completely renewed, the rooms are now not only cosy but also modern. Complimenary non-alcholic drinks from the minibar. The rroms are very well serviced in morning and evening. Food: breakfast is at MCP it is as you would expect in a 5* hotel: great!... More 

Was this review helpful? Yes
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member Excellent to read that you had enjoyed your stay at the Mont Cervin Palace and all it has to offer. Thank you so very much for taking the time to share your experiences. We are sorry to learn about your disappointing evening at our restaurant Capri – this does not at all reflect the typical feedback we... More 

Hull, Massachusetts
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for 3 really nice nights and got to enjoy the offerings of the Spa, the Restaurant and other offerings in Zermatt. It's one of the nicest places I've stayed. The room was particularly nice with the most modern bathroom I could have imagined… and great amenities. It is also in the best location in the village, being just... More 

Was this review helpful? Yes
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member What a lovely feedback. Your kind words about your recent stay at the Mont Cervin Palace are so very much appreciated. We are delighted to read you have enjoyed your holidays in Zermatt and we hope to welcome you back soon Yours sincerely Karin & Kevin Kunz Management / Hosts More 

Guernsey, United Kingdom
Top Contributor
77 reviews 77 reviews
54 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed there over Christmas. We had an upgraded suite that is accessed through a tunnel under the main street in another building. Very large and much appreciated a wood burning fire in the lounge in the room. Mountain views and two balconies. The pool was fantastic with the heated outdoor section, bath temperature, lovely. Gym well equipped. Staff very helpful.... More 

Was this review helpful? Yes
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member Many thanks for taking the time to review your stay with us over the festive season at the Mont Cervin Palace. We appreciate your positive comments about the various services of the hotel and the team and we are grateful for all feedback as guest reaction is very important and helps us to ensure that the standards... More 

Hermosillo
Contributor
16 reviews 16 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Reaching Zermatt from Geneva took us four and a half hours in Train, the last phase was a one and a half hour from Visp to Zermatt. The sight was all charming, the train slowly winding curves ascending to higher ground hit Zermatt at 6 pm. The people still wearing their skiing suites coming down from the several skiing slopes... More 

Was this review helpful? Yes 1
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member Thank you very much for the nicely written review and for the compliments on our facilities and great service. We are very pleased to read that you spent a wonderful time in Zermatt and that you enjoyed our hospitality. Our credo, created over 150 years ago by Alexander Seiler, is “United for the well-being of our guests”.... More 

Philadelphia, Pennsylvania
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A wonderful experience in a fairy-tale town. Outstanding service all around. Rooms were comfortable and well appointed. I did find it strange that there was no thermostat in the room to adjust the temperature. The only way to cool down the room was to open the window. The fresh Alpine air was nice, but accompanying noise from the street was... More 

Was this review helpful? Yes 1
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member Thank you so very much for your positive feedback and kind words about your holidays at the Mont Cervin Palace. As in many historic buildings, we do indeed not have a thermostat in every room, but heating is regulated centrally and the fresh mountain air is definitely the best way to cool down your room. We are... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2015

I usually don't write reviews, but I kind of thought that I owe to MCP this, because all the staff are amazing! They really make you feel special. It's refreshing to see professionalism at MCP which it's difficult to find now a days. I have to say a special THANK YOU to the concierge Christian that took great care of... More 

Was this review helpful? Yes 1
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member Your wonderful review about your recent experience at the Mont Cervin Palace has been highly appreciated. We are thrilled to hear that you have enjoyed every element from the atmosphere and service to the food and the spa. Christian is delighted to have been mentioned by name. We all look forward to welcoming you back to the... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 18, 2015

I love this hotel and in my opinion it is the best in Zermatt. I don't usually write reviews but after my third stay with them I decided I just must spread the word. Room: the hotel went significant refurbishment and the rooms are now not only cosy but also modern (whilst keeping the alpine charm). Touch screen shower, smart... More 

Was this review helpful? Yes 1
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member What an absolutely delightful message about your recent stay at the Mont Cervin Palace. We so much appreciate you were taking the time to review the hotel, you have been visiting many times, in detail. This certainly will help everyone who has not experienced Zermatt and the Mont Cervin Palace yet to gain some valuable insight. Zermatt... More 

Geneva, Switzerland
Contributor
18 reviews 18 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 8, 2015

It might strike to some readers odd that I title my review this hotel by mentioning the names of some outstanding Hoteliers and all of them Swiss.... It has its reasons, of course. We spent our Christmas and New Years holidays in Zermatt at the Mont Cervin Palace that belongs to the Seiler Group of Hotels. We have stayed there... More 

Was this review helpful? Yes 1
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor member We very much appreciate your complimentary review and kind words on your recent stay at the Mont Cervin Palace. “Hospitality by Heart” is our credo and for us as well as for the team hospitality is not just a word but also a question of personal commitment. Thank you for your continued loyalty and we look forward... More 

Rhode Island
Contributor
13 reviews 13 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 3, 2015

Everything about Zermatt is beautiful - starting with the train ride. I went in June 2013 and the hotel itself was absolutely beautiful. It was a conference, so I can't judge from that, but the staff were extremely friendly and the entire week we stayed there was beautiful. We hiked up the Matterhorn - but not really all the way... More 

Was this review helpful? Yes 2
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear Marlyn Thank you for your lovely comments on your stay at the Mont Cervin Palace and beautiful Zermatt. We are delighted to learn that you enjoyed your time in the mountains. This village on the foot of the Matterhorn is indeed a very picturesque place and a perfect setting in both summer and winter to recharge your batteries and... More 

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Additional Information about Hotel Mont Cervin Palace

Address: Bahnhofstrasse 31, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Mont Cervin Palace 5*
Number of rooms: 165
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Also Known As:
Mont Cervin Palace Zermatt
Mont Cervin Palace Hotel
Hotel Style:
#3 Family Hotel in Zermatt
#4 Business Hotel in Zermatt
#7 Spa Hotel in Zermatt
#7 Luxury Hotel in Zermatt
#9 Romantic Hotel in Zermatt

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