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Hotel Mont Cervin Palace

Travelers' Choice award winner
Bahnhofstrasse 31, Zermatt 3920, Switzerland
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Hotel Mont Cervin Palace
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Hotel Mont Cervin Palace
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272 reviews from our community

Traveler rating
    237
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    10
    4
    2
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58
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Ticehurst, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have stayed here many times and are never disappointed. This is a great hotel, brilliantly run, and offering great food and supreme comfort. Great new ski room and the spa is terrific. Looking forward to next time!!

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Stockholm
Contributor
14 reviews 14 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed two nights in March, fantastic weather ad great skiing, which of course makes your stay that much nicer. I thought the place would be more classical and more "palacy" as the name suggests, but it as supercozy with friendly and warm staff, beautiful suites and excellent food throughout. Great staff in the skishop, your own locker in the... More 

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London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Just came back from a weekend in Zermatt staying at Mont Cervin. Our room was upgraded to a suite with Mettahorn view. Amazing Balcony, loved the view. Room itself was amazing. We had dinner at Le Grill both nights and food was excellent combined with attentive staff. Breakfast was great with good selection. Ski Hire was smooth and ski locker... More 

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Geneva
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Had a newly renovated junior suit, much nicer then years before the old/flowery style double room(both have great view of Cervin). Love its spa facilities, great pool and Jacuzzi. Lost one of our pre-booked restaurant reservation, but compensated with free drink and an apologise note with chocolate plate in our room(nice gesture). Our best choice of hotel in Zermatt for... More 

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SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member Thank you for posting your very kind feedback following your stay at the Mont Cervin Palace. We are delighted that you liked the room and the outcome of the major renovations that took place in 2012 as well as other aspects of our hotel facilities. On the other hand, we are sorry to learn that a table... More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

This is a wonderful hotel with great facilities, spa, pool, ski rental all under one roof. The rooms in the main hotel are wonderfully comfortable with bathroom and separate shower room and loo. Lots of cupboards. the most notable aspect of the hotel is the superb service: nothing is too much trouble, people remember your name etc. If something goes... More 

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SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member Many thanks for your fantastic comments and kind remarks on your stay at the Mont Cervin Palace. The members of our staff take great interest in our guests to ensure that their time with us is special and memorable. It is rewarding to read that their efforts were noticed and that nothing was too much trouble for... More 

Denver, CO
Contributor
13 reviews 13 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

What's not to love? Horses run down the street upon your arrival to carry you and your luggage to the hotel. Brilliant hotel staff waiting to accomodate your every need. Beautiful spa...excellent massage therapists (we tried & I'd highly recommend). Small outdoor pool and decent size indoor pool. Adults only from 7-8P. Great kids splash pool for the little ones.... More 

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SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor member We were thrilled to read your wonderful review and feedback about your recent stay at the Mont Cervin and are delighted to learn that you enjoyed the facilities and the services provided. Thank you for sharing your experiences. We will be passing your comments to our ever so dedicated team and hope to welcome you back in... More 

Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 17, 2015

Whether you are a skier or not, this trip is a must! During Christmas, it's like being in the most beautiful snow globe!!! Everywhere oozes Christmas, right down to the church bells ringing, calling you to midnight mass. MCP is a cozy chalet type hotel with outstanding service and care for customer enjoyment, there is no pretense. It really is... More 

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SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member Thank you for posting the wonderful compliments and kind words on your recent stay at the Mont Cervin Palace. We are always most pleased to read positive feedback about members of our staff, as we pride ourselves on going the extra mile to exceed every guest's expectations. The location of the hotel is indeed ideal for the... More 

Eindhoven, The Netherlands
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 7, 2015

To my opinion this is the best in hotel Zermatt. The rooms in the hotel were completely renewed, the rooms are now not only cosy but also modern. Complimenary non-alcholic drinks from the minibar. The rroms are very well serviced in morning and evening. Food: breakfast is at MCP it is as you would expect in a 5* hotel: great!... More 

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SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member Excellent to read that you had enjoyed your stay at the Mont Cervin Palace and all it has to offer. Thank you so very much for taking the time to share your experiences. We are sorry to learn about your disappointing evening at our restaurant Capri – this does not at all reflect the typical feedback we... More 

Hull, Massachusetts
Senior Contributor
44 reviews 44 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 3, 2015

Stayed here for 3 really nice nights and got to enjoy the offerings of the Spa, the Restaurant and other offerings in Zermatt. It's one of the nicest places I've stayed. The room was particularly nice with the most modern bathroom I could have imagined… and great amenities. It is also in the best location in the village, being just... More 

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SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member What a lovely feedback. Your kind words about your recent stay at the Mont Cervin Palace are so very much appreciated. We are delighted to read you have enjoyed your holidays in Zermatt and we hope to welcome you back soon Yours sincerely Karin & Kevin Kunz Management / Hosts More 

Guernsey, United Kingdom
Top Contributor
77 reviews 77 reviews
54 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed January 25, 2015

Stayed there over Christmas. We had an upgraded suite that is accessed through a tunnel under the main street in another building. Very large and much appreciated a wood burning fire in the lounge in the room. Mountain views and two balconies. The pool was fantastic with the heated outdoor section, bath temperature, lovely. Gym well equipped. Staff very helpful.... More 

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SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member Many thanks for taking the time to review your stay with us over the festive season at the Mont Cervin Palace. We appreciate your positive comments about the various services of the hotel and the team and we are grateful for all feedback as guest reaction is very important and helps us to ensure that the standards... More 

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