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Hotel Alpenhof

#29 of 110 Hotels in Zermatt
Certificate of Excellence
Matterstrasse 43, Zermatt 3920, Switzerland
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221 Reviews from our TripAdvisor Community

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Traveler rating
    148
    60
    9
    2
    2
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48
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11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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  • Portuguese first
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    (28)
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    (54)
All months
Stockholm, Sweden
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago NEW

Me and my girlfriend stayed at Hotel Alpenhof for three nights. The room was very good with a view of the Matterhorn and a big bathtub. The personel were all very service minded and helped us with everything we asked. Food was above avarage and the facility felt fresh and modern.

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Stockholm, Sweden
Level Contributor
129 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for two nights and found the hotel to be okay. The decor in the room is a bit outdated. Breakfast was maybe below expectations. Every morning there was a tour group with asian tourists and many of the things on the breakfast buffe was missing. It was also very hot in the night since there is no AC

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NEW ORLEANS
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved the reception we got here--incredibly friendly staff, especially Victoria! Then there was the room--2 rooms and 2 full bathrooms! Only issue was the heat wave they were experiencing. Room very hot with no A/C and no fan at the hotel, apparently. Guess it doesn't happen that often. Good location right across from one of the lifts. Nice pool and... More 

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Melbourne, Australia
Level Contributor
135 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We recently spent two nights at the Alpenhof in Zermatt. The hotel provides a free shuttle service from the railway station to the hotel and we had prearranged with the hotel to be met at the railway station. The train station is not that far from the hotel, but if you don't know the town, it is a bit tricky... More 

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Durban, South Africa
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Beautiful hotel located in Zermatt. Loved everything about the hotel. Special thanks to Jenny Casper she was amazing. Assisted with all our questions even before we could arrive. Dinner at the restaurant is a must have. Breakfast staff always polite and friendly. We went to Switzerland to experience snow for the first time but we ended up having the time... More 

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Brisbane, Australia
1 review
3 of 5 stars Reviewed 2 weeks ago

The service was good -- free pick up from train station, nice breakfast. The room was clean and comfortable, but there was No air condition or fan and it was 35 degrees. I could not sleep because it was too hot. .

Review collected in partnership with Amoma.com

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Brasilia
Level Contributor
55 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Alpenhof Hotel is very good, close to the train station, staff very friendly, beautiful room, great breakfast. The best of Zermatt, with the best price I have found! It is a place I would like to go again.

Review collected in partnership with Amoma.com

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Denver, Colorado
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had the chance to spend a great time at this hotel. We were really impressed by all the team. A special thanks to the waiter team, Ali was just amazing with us. He was advising us to discover all the local products, so many great taste. All hotel facilities are really good, we liked so much the wellness and... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Cozy hotel and nice location. Quick & efficient service. Very helpful staff. Should have more options from Asian/ middle eastern cuisine (vegetarian) for breakfast. Complimentary pick up and drop service from train station very efficient.

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NH
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was the best of our month long trip!!! Because Hotel Daniela was underbooked, we were taxied to this sister hotel and given a deluxe room for our inconvenience. They welcomed us with chocolates and fruit in our room, which had a fabulous view of the Matterhorn from our balcony. There was a free standing soaking tub in our room,... More 

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