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Hotel Alpenhof

#28 of 110 Hotels in Zermatt
Certificate of Excellence
Matterstrasse 43, Zermatt 3920, Switzerland
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206 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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NH
Senior Contributor
49 reviews 49 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was the best of our month long trip!!! Because Hotel Daniela was underbooked, we were taxied to this sister hotel and given a deluxe room for our inconvenience. They welcomed us with chocolates and fruit in our room, which had a fabulous view of the Matterhorn from our balcony. There was a free standing soaking tub in our room,... More 

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Asia
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is located about 7 minutes walk from the train station (via a shortcut) but the hotel will provide a free pick up from the train station when you arrive. Booked a triple room but the 3rd bed is a sofa bed which is too hard and uncomfortable. There is no air-conditioning in the room. Room is clean. Staff at... More 

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New Delhi, India
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed here from June 21st to June 22nd, for 1 night. The hotel has a very warm and diligent staff. The restaurant and the dining area is very cozy and beautiful. You do experience a sense of luxury nestled in the middle of a valley. But the best experience was the view of Matterhorn from the balcony, especially during... More 

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Mumbai, Maharashtra, India
1 review
5 of 5 stars Reviewed 2 weeks ago

What makes this hotel perfect is not only the Location which is just across the beautiful river, but its extremely well trained staff members. Right form the front office, breakfast service team, hotel bar service member, housekeeping staff and the kitchen brigade, make you feel comfortable with their pleasant smile and warm nature. A family owned hotel chain but managed... More 

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Reading, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed here June 1st 2015 for 3 nights. Originally booked into the sister Hotel Daniela, we were given an upgrade on arrival. This turned out to be a great result as the Alpenhof is a wonderful hotel, with impressive facilities, lovely rooms, and delicious food. However, what really made our stay so good, was the superb standard of service... More 

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Dana Point, California
Contributor
17 reviews 17 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Clean, efficient, accommodating hotel with excellent service. Room was small, as expected. Very warm bar area and restaurant. Staff very helpful and quickly helped resolve a double billing issue that arose. I would stay here again.

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Senior Contributor
37 reviews 37 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Everything in Switzerland is expensive. We booked a much cheaper sister hotel, but that one was still closed when we arrived in early June, so they upgraded us to this superb and fancy Alpenhof hotel. The good: fancy room with nice decor and large bed, free minibar, great free tea and cakes in the lobby at 3pm, amazing quality breakfast... More 

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Berry, Australia
Top Contributor
70 reviews 70 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Can't fault any of it. Great dinner deal at 25 chf. Superb room, luxurious with view of the Matterhorn. Thanks to Ali for his walk suggestion. Also, all dining staff and at the desk, superb service. Top location, pick up at the station. Ambience plus, must be great during the ski season. Don't forget to have tea at three and... More 

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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Excellent rooms, superb view from my room and close to train station. Very courteous staff and ready to help u and serve u better. Good pool and jacuzzi. Clean and superb maintained. Chef was so helpful to prepare food as we suggested. I appreciate the Serving staff too because of whom we were able to meet chef and explain him... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago

Cozy rooms, lovely view but a little costly. Staff is amazing and very very helping. They will help u with all the things u need. Amazing experience. Nothing bad about the place. Breakfast is also amazing. So two things I will never forget about zermatt is the Matterhorn and the alpenhof

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