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Hotel Alpenhof

#31 of 110 Hotels in Zermatt
Certificate of Excellence
Matterstrasse 43, Zermatt 3920, Switzerland
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1 room 1 guest
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230 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Moscow, Russia
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed in Hotel Alpenhof for my skiing holidays in March! The hotel is owned by a well known Julen family and boasts the highest standard of hospitality and service. It is very conviently located just 3 min walk from Sunnega lift station and the nearest bus stop. All shops and restaurant are just round the corner! The single room... More 

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Sarnia, Canada
Level Contributor
13 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Prior to our stay and during, the staff at Hotel Alpenhof were warm and inviting providing personal service for all our questions and needs. The location is great being very close to the train station, supermarket and main street of Zermatt. The complementary breakfast was amazing and I would recommend eating dinner there also as part of their half board... More 

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Baden, Switzerland
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was in this hotel for four nights between the end of July and the beginning of August 2015. I can definitely say that I have spent very relaxing moments there after all the outdoor activities one can do in Zermatt. The room was quite big, with a big sofa (unfortunately with some spots on it), a big bathtub and... More 

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great service, and employees were really helpful. We stayed in the room for 4 adults. I agree with some of the other reviewers in that the room is too small for 4 adults, it is more for a family of four. But don't let this sway you, it is a good way to get know each other...really well. The spa... More 

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Helsinki
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I would recommend staying at Hotel Alpenhof - it's within an easy access from the railway station as well as close to the city "center". Rooms are specious and clean. There's a lot of room for your clothes and other belongings too! Guests can use the spa, including several saunas, indoor swimming pool and jacuzzi outside. My kids enjoyed the... More 

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Stockholm, Sweden
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed July 23, 2015

Me and my girlfriend stayed at Hotel Alpenhof for three nights. The room was very good with a view of the Matterhorn and a big bathtub. The personel were all very service minded and helped us with everything we asked. Food was above avarage and the facility felt fresh and modern.

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Stockholm, Sweden
Level Contributor
129 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 stars Reviewed July 21, 2015

Stayed for two nights and found the hotel to be okay. The decor in the room is a bit outdated. Breakfast was maybe below expectations. Every morning there was a tour group with asian tourists and many of the things on the breakfast buffe was missing. It was also very hot in the night since there is no AC

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NEW ORLEANS
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 18, 2015

Loved the reception we got here--incredibly friendly staff, especially Victoria! Then there was the room--2 rooms and 2 full bathrooms! Only issue was the heat wave they were experiencing. Room very hot with no A/C and no fan at the hotel, apparently. Guess it doesn't happen that often. Good location right across from one of the lifts. Nice pool and... More 

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Melbourne, Australia
Level Contributor
138 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
4 of 5 stars Reviewed July 15, 2015

We recently spent two nights at the Alpenhof in Zermatt. The hotel provides a free shuttle service from the railway station to the hotel and we had prearranged with the hotel to be met at the railway station. The train station is not that far from the hotel, but if you don't know the town, it is a bit tricky... More 

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Durban, South Africa
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 13, 2015

Beautiful hotel located in Zermatt. Loved everything about the hotel. Special thanks to Jenny Casper she was amazing. Assisted with all our questions even before we could arrive. Dinner at the restaurant is a must have. Breakfast staff always polite and friendly. We went to Switzerland to experience snow for the first time but we ended up having the time... More 

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