We stayed at Alpenhof for a week, it was our 20th wedding anniversary and my 40th birthday and we were treated like royalty! We were upgraded to an enormous suite with balconies at both ends of the rooms. The hotel sent champage and brought out delicious Swiss chocolate cake on my birthday. The staff throughout the hotel were the friendliest... more

We spent a week at the Alpenhof hotel. The staff at Alpehof hotel was extremely kind during our stay in Zermatt. The staff at the reception took care of our lost luggage. The room was spacious and colorful. We had a tub inside the room - interesting. Breakfast and dinner at this hotel are excellent. Breakfast was buffet style with... more

We have just returned from a two week stay at the Alpenhof. We were impressed with the staff in the dining room and on reception. The food was good although the English on the menu left you guessing as to what the meal was going to be. For example 'chick or green tiger' 'cheese from near and far.' 'Fillet of... more

this was a great hotel, great food and location professional staff clean rooms good views 100 steps from the sunega entrance and the matterhorn bus stop children welcome but not in the sauna ! swiming pool relaxing hot tub good large rooms with interesting decor very comfortable food very good to fantastic i will always remember the Black duck I... more

The Alpenhof is a good four star hotel - clean, well maintained, traditional style located two minutes walk from the Sunegga funicular and five minutes walk from the station. Excellent selection at breakfast. Cosy bar with nightly pianist and roaring fire. We did not eat dinner in the hotel, there are lots of good restaurants 5 - 10 minutes walk... more

I stayed in this hotel nearly 20 years ago and always wanted to return. What a good decision! Surprisingly this hotel receives very few reviews (in English anyway).What a pity as I am sure it should be right up at the top of the Zermatt hotel listings. There is nothing negative to say about the place!! Large comfortable rooms ,... more

We stayed at the Alpenhof for 2 nights the last week of September. We had adjoinging rooms, room 304 and 305. The rooms were spotless with wonderful balconies . Room 304 gives you a wonderful view of the Matterhorn. The staff were great, most speak excellent english. The front desk staff were friendly and very accomodating. When I return to... more

My wife and I were guests at the Alpenhof for a week in January 2005. On arrival we knew pretty much what to expect having been shown round the hotel on our last visit to Zermatt. We weren't however expecting the free upgrade to the suite we were shown up to! And what a suite it turned out to be...... more

arrived early one evening, staff curteous and efficient. the hotel has a rustic alpine ambience combined with bright and cheery fabrics. nice piano bar, good restaurant albeit that it is rather brightly lit. bedroom are bright and cheerful,very quiet at night with comfortable bed and clean good quality bathrooms. amazing spa. we had a great stay here and fail to... more