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Alpenhof Hotel

4.5 of 5 Matterstrasse 43, Zermatt 3920, Switzerland
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Alpenhof Hotel
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Alpenhof Hotel
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139 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Athens, Greece
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Fabulous & charming chalet, luxuriously furnished, fantastic location, very helpful & friendly staff, elegant atmosphere, great spa with sauna & outdoor jacuzzi, warm & stylishly hotel lobby with a large central fireplace, rich breakfast, very nice & cute deco; 2 floor suites with great view of the Matterhorn mountain; very close to the central train station & Gornergrat Railway Station;... More 

Was this review helpful? Yes 1
2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Stayed there one week end with my two sons. Everything had well started, gluten free breakfast confirmed upon reservation, welcome letter received prior to the stay. We arrived at 3pm and they had to check whether the room was ready ? While rooms decoration and fitting is totally out of date in the old section and would seriously need a... More 

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Hong Kong, China
Top Contributor
66 reviews 66 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 14, 2014

The traditional hotel has a warm welcome feeling. Have stayed several times, in two types of rooms, generally compact, one renovated modern and the other older version. Both were comfortable in their own way, but neither seemed designed for more than sleeping in which was fine as the purpose of going to Zermatt was not to stay in the hotel... More 

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nr Geneva
12 reviews 12 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 23, 2014

We came as a family of four in January 2014 and loved the hotel. Superb rooms (especially the Fire & Ice), great wellness, warm hospitality and lovely five course evening meals. We loved it so much we intended to return in 2015 so asked for a quote for exactly the same rooms and same dates (early January but not in... More 

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Nuneaton, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 24, 2014

In September 2014 we enjoyed a twelve day holiday at the Alpenhof, which is by the river on quite a busy road in the centre of Zermatt. I would recommend a higher floor room facing towards the Matterhorn-looking at it from the balcony at sunrise and sunset was wonderful and it is quiet further away from the river. The bedroom... More 

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Top Contributor
153 reviews 153 reviews
29 hotel reviews
179 helpful votes 179 helpful votes
4 of 5 stars Reviewed September 20, 2014 via mobile

We recently spent two nights at the Alpenhof and were delighted with our charming room with a view of the Matterhorn. Our room was furnished with a comfortable, couch and chair as well as a lovely desk and table. Our only complaint about the room was the uncomfortable bed and warm temperature. The common areas of the hotel are quite... More 

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St Austell, United Kingdom
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 17, 2014

We stayed at the Alpenhof for 3 nights half board in early September 2014 as part of the Inghams Swiss Classic Tour holiday. It was absolutely superb, the bedroom with balcony, the 4 course fine dining, the service and location. The only slight moan was the temperature in the bedroom and dining room, it was far far too hot, made... More 

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Stoke-on-Trent, United Kingdom
14 reviews 14 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 11, 2014

A three night stay as part of an Inghams tour brought us to this hotel, Both externally and internally it is very attractive with a lot of wood panelling inside and masses of flowers on all the balconies. Our bedroom was on the front of the hotel and had widows on two sides. The furnishings were very colourfull and the... More 

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Prague, Czech Republic
18 reviews 18 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 1, 2014

Still dreaming of their fantastic spa!!! Heated outdoor whirlpool under the fresh alpine rain, thats just a fairy tale experience:-) Plus various kinds of saunas, spas, etc. Everything included in the room rate! Even in my room there was a little personal spa!!! Also great helpful staff which alloved very late check out for no extra fee so I could... More 

Was this review helpful? Yes 1
19 reviews 19 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 1, 2014

This was our first trip as a family with our 3-months new born. Everything in this hotel went beyond our expectation. We were upgraded into a suite so we could have a view of the Matterhorn free of cost!! Spa was amazing and breakfast was delightful. Everything about this hotel made our first family trip that much more memorable. Thank... More 

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Additional Information about Alpenhof Hotel

Address: Matterstrasse 43, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Alpenhof Hotel 4.5*
Number of rooms: 62
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Also Known As:
Alpenhof Hotel Zermatt
Hotel Style:
#16 Ski-In / Ski-Out Hotel in Zermatt
#24 Spa Hotel in Zermatt
#32 Luxury Hotel in Zermatt
#36 Romantic Hotel in Zermatt
#55 Family Hotel in Zermatt

93 photos of this hotel

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Hotel & grounds (33)
Family/play areas (3)
Dining (9)
Bathroom (4)
Room/suite (13)
View from room (3)
Pool/beach area (1)
Other (18)

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