We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Alpenhof Hotel

4.5 of 5 Matterstrasse 43, Zermatt 3920, Switzerland
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Alpenhof Hotel
Professional photos View all
Browse nearby
Alpenhof Hotel
Write a Review

138 reviews from our community

Traveler rating
    85
    43
    7
    1
    2
See reviews for
24
77
9
2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (138)
  • Mar-May only
    (26)
  • Jun-Aug only
    (52)
  • Sep-Nov only
    (28)
  • Dec-Feb only
    (32)
All months
2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Stayed there one week end with my two sons. Everything had well started, gluten free breakfast confirmed upon reservation, welcome letter received prior to the stay. We arrived at 3pm and they had to check whether the room was ready ? While rooms decoration and fitting is totally out of date in the old section and would seriously need a... More 

Was this review helpful? Yes 1
Hong Kong, China
Top Contributor
66 reviews 66 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The traditional hotel has a warm welcome feeling. Have stayed several times, in two types of rooms, generally compact, one renovated modern and the other older version. Both were comfortable in their own way, but neither seemed designed for more than sleeping in which was fine as the purpose of going to Zermatt was not to stay in the hotel... More 

Was this review helpful? Yes
nr Geneva
Contributor
12 reviews 12 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 23, 2014

We came as a family of four in January 2014 and loved the hotel. Superb rooms (especially the Fire & Ice), great wellness, warm hospitality and lovely five course evening meals. We loved it so much we intended to return in 2015 so asked for a quote for exactly the same rooms and same dates (early January but not in... More 

Was this review helpful? Yes
Nuneaton, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 24, 2014

In September 2014 we enjoyed a twelve day holiday at the Alpenhof, which is by the river on quite a busy road in the centre of Zermatt. I would recommend a higher floor room facing towards the Matterhorn-looking at it from the balcony at sunrise and sunset was wonderful and it is quiet further away from the river. The bedroom... More 

Was this review helpful? Yes 1
Massachusetts
Top Contributor
149 reviews 149 reviews
28 hotel reviews
176 helpful votes 176 helpful votes
4 of 5 stars Reviewed September 20, 2014 via mobile

We recently spent two nights at the Alpenhof and were delighted with our charming room with a view of the Matterhorn. Our room was furnished with a comfortable, couch and chair as well as a lovely desk and table. Our only complaint about the room was the uncomfortable bed and warm temperature. The common areas of the hotel are quite... More 

Was this review helpful? Yes 1
St Austell, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 17, 2014

We stayed at the Alpenhof for 3 nights half board in early September 2014 as part of the Inghams Swiss Classic Tour holiday. It was absolutely superb, the bedroom with balcony, the 4 course fine dining, the service and location. The only slight moan was the temperature in the bedroom and dining room, it was far far too hot, made... More 

Was this review helpful? Yes
Stoke-on-Trent, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 11, 2014

A three night stay as part of an Inghams tour brought us to this hotel, Both externally and internally it is very attractive with a lot of wood panelling inside and masses of flowers on all the balconies. Our bedroom was on the front of the hotel and had widows on two sides. The furnishings were very colourfull and the... More 

Was this review helpful? Yes
Prague, Czech Republic
Contributor
18 reviews 18 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 1, 2014

Still dreaming of their fantastic spa!!! Heated outdoor whirlpool under the fresh alpine rain, thats just a fairy tale experience:-) Plus various kinds of saunas, spas, etc. Everything included in the room rate! Even in my room there was a little personal spa!!! Also great helpful staff which alloved very late check out for no extra fee so I could... More 

Was this review helpful? Yes 1
malmö,
Contributor
19 reviews 19 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 1, 2014

This was our first trip as a family with our 3-months new born. Everything in this hotel went beyond our expectation. We were upgraded into a suite so we could have a view of the Matterhorn free of cost!! Spa was amazing and breakfast was delightful. Everything about this hotel made our first family trip that much more memorable. Thank... More 

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 15, 2014

Alpenhof is an amazing hotel! It is beautiful and has wonderfully helpful and friendly staff. The rooms are modern and spacious. Our room was very clean and had a balcony with geraniums the entire expanse and chairs to sit outside and enjoy the beautiful views. The bed was very comfortable and the room had a small couch, chairs, and a... More 

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Alpenhof Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Alpenhof Hotel

Address: Matterstrasse 43, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Alpenhof Hotel 4.5*
Number of rooms: 62
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Priceline, Cheap Tickets, getaroom.com, Despegar.com, Agoda, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Alpenhof Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Alpenhof Hotel Zermatt
Hotel Style:
#16 Ski-In / Ski-Out Hotel in Zermatt
#24 Spa Hotel in Zermatt
#32 Luxury Hotel in Zermatt
#33 Romantic Hotel in Zermatt
#55 Family Hotel in Zermatt

93 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (84)
Viewed
Hotel & grounds (33)
Viewed
Family/play areas (3)
Viewed
Dining (9)
Viewed
Bathroom (4)
Viewed
Room/suite (13)
Viewed
View from room (3)
Viewed
Pool/beach area (1)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Room/suite (2)
Viewed
Pool/beach area (1)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay