We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 116 Zermatt hotels

Metropol Hotel

4.0 of 5 Hotel   |   Matterstrasse 9, Zermatt 3920, Switzerland
Hotel amenities
Save Saved
You added Metropol Hotel to your Saves list
Metropol Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
92%
Ranked #61 of 116 hotels in Zermatt
A recent review
4 of 5 stars reviewed 4 days ago
DrH704 Montreux, Switzerland
  • Reviews (46)
  • Photos (8)
  • Amenities
  • Q&A
  • Room tips (11)
  • Location
  • More
Write a Review

46 people have reviewed this hotel

Traveler rating
    23
    19
    1
    3
    0
See reviews for
15
16
3
Business
0
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Norwegian first
  • Any
English first
Montreux, Switzerland
Top Contributor
63 reviews 63 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

When in Zermatt, we always choose to go to this very pleasant hotel ! It is ideally situated, not far from the railway station, in a quiet location ! Family owned, the owners are charming and make every effort to make your stay a wonderfull memory ! And the hotel is located only 5 minutes away from the ( busy... More

Was this review helpful? Yes
Sydney
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We are here now. Arrived yesterday to perfect blue skies and the wonderful Matterhorn views. Greeted by the lovely friendly owners. Our room is fantastic, so comfortable. Bed is soft and cosy. Breakfast this morning was very good in a lovely setting. Staff are always smiling. Bar and restaurant area are charming. Very happy with choosing the Metropol Hotel. Glenys... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 23, 2014

We have had an eight day holiday in the wonderful Hotel Metropol & Spa in Zermatt. The friendliness and helpfulness from Franzisk and Gabriel and their very professional team was very much appreciated and helped to improve the pleasure of our holiday. As a non skier (my partner is the skier) I contacted the Hotel and spoke to Yvonne who... More

Was this review helpful? Yes
Rio de Janeiro, RJ
Contributor
17 reviews 17 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 27, 2013

We are in Metropol Hotel and we are loving it! Everything is excellent. The room with a astonishing view of the Matterhorn Mountain, the fabulous spa... But the highlight is the dear couple at the hotel - whom have been treated us very well - we are very pleasant about the kindness and care with us and the other guests.... More

Was this review helpful? Yes
Edinburgh, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 27, 2013

My partner and I booked a double room with half board (46 euro extra) knowing that eating out in Zermatt would be very expensive. On arrival we were warmly greeted by the Manager who offered us a welcome drink and salmon snack. He then personally showed us to our room which was spacious (a rarity in Switzerland), well laid out... More

Was this review helpful? Yes
Congleton, England, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 23, 2013

We've stayed at the Metropol many times over the past 10+ years, summer and winter, and have always enjoyed our stay and been well very looked after by Mr & Mrs Taugwalder and their staff. The hotel is pretty central and only about a 5 minute walk from the station but taxi collection can be arranged if preferred and is... More

Was this review helpful? Yes 1
Excelsior, Minnesota
1 review
5 of 5 stars Reviewed April 25, 2013

I am surprised that this hotel is rated #42. Having been to Zermatt several times, once we found this hotel, we were set for all future visits. Service was excellent, the food service as good an any we have found in Zermatt and, the health spa is second to none. Very personal service, beautiful rooms (5 star) and many with... More

Was this review helpful? Yes
Jaipur, Rajasthan, India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 19, 2013

the specialty of this hotel is its service and i has a spa and a hot water swimming pool in the basement and it has its van service to pick you u up from the railway station and the spa and hot water pool in open all day in times of turbulent weather ( snow fall ) you should visit... More

Was this review helpful? Yes 1
New York, New York, United States
Contributor
14 reviews 14 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 2, 2012

I stayed here with my parents for 4 nights, we each got a bed (they moved an extra twin in). The half-board was an extra charge - but we found it provided great value and was very convenient, so had it every day we were there. Location was great. Walking distance to one of the lifts and about a 5... More

Was this review helpful? Yes
Steamboat Springs, Colorado
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 10, 2012

We stayed here with our 2 young boys in 1 room with perfect view to the Matterhorn. Location was fantastic, food was excellent, hospitality great. Will go back in winter for skiing. Recommend for anyone, great for families.

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Metropol Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Metropol Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Metropol Hotel

Address: Matterstrasse 9, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Valais > Zermatt
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Metropol Hotel 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Travelocity, Orbitz, Tingo, BookingOdigeoWL, Expedia, Venere and Otel so you can book your Metropol Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Metropol Hotel Zermatt

8 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4)
Viewed
View from room (1)
Viewed
Bathroom (1)
Viewed
Room/suite (1)
Viewed
Pool/beach area (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Room/suite (1)
Viewed
Other (4)

Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool
Hotel Style
#36 Luxury Hotel in Zermatt #51 Romantic Hotel in Zermatt
Hotel Class
Number of rooms
20

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer