We are a couple age 52 and 46, from Philadelphia, PA, US, area. First time to Zermatt. I did much of my research on this forum. Thanks a lot to Kileysmom. I liked this hotel a lot. The renovation is lovely and I like the look of the rooms and the common areas. The room was new, spotless and had... more

Pros: Clean, comfortable rooms; pretty good chef; friendly service; spa is great after getting off the mountain Cons: Room was a little small; shower doors not well designed to prevent water from leaking into rest of bathroom more

We booked a junior suite but they gave us a twin for the same price. The room was nice, modern but nothing exceptional for the price we paid (260 USD). View was great and welcome was friendly. Spa is good. The restaurant is poor and they ask you to leave by 8 pm. Breakfast is not 4stars. I'm sure there... more

Hotel was very friendly, loved the wellness centre after a day on the slopes. Could do a lot more with the interior design and athmosphere of the bar/dineing area.....Fire was only lit once during our 5 day stay...Room was nice but very small for a family of 3, had we been offered a suite or known thaat suites were available... more

Stayed in Metropol in mid jun for 3 nights, simply one of the best 3 nights i had. I stayed in a junior suite with 2 other of my mates and simply loved our room. It has got a great view of the matterhorn from the balcony and the room and bathroom were very spacious. Beds were comfortable and the... more