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Hotel Metropol & Spa Zermatt

Matterstrasse 9, Zermatt 3920, Switzerland
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Hotel Metropol & Spa Zermatt
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Hotel Metropol & Spa Zermatt
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54 reviews from our community

Traveler rating
    29
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    1
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    0
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5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Beverly, MA
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 13, 2015

Simply put, we loved the Metropol, Zermatt. First we were immediately greeted by one of the wonderful owners named Gabriel, who already knew our names. The hotel is close to everything, including great hiking trails. And after a long day's hike down from the alpine gardens, we took advantage of the cleanest, most spotless, most pleasurable spa and pool that... More 

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Montreux, Switzerland
Top Contributor
74 reviews 74 reviews
20 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed July 20, 2014

When in Zermatt, we always choose to go to this very pleasant hotel ! It is ideally situated, not far from the railway station, in a quiet location ! Family owned, the owners are charming and make every effort to make your stay a wonderfull memory ! And the hotel is located only 5 minutes away from the ( busy... More 

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Sydney
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed July 4, 2014 via mobile

We are here now. Arrived yesterday to perfect blue skies and the wonderful Matterhorn views. Greeted by the lovely friendly owners. Our room is fantastic, so comfortable. Bed is soft and cosy. Breakfast this morning was very good in a lovely setting. Staff are always smiling. Bar and restaurant area are charming. Very happy with choosing the Metropol Hotel. Glenys... More 

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Contributor
19 reviews 19 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 23, 2014

We have had an eight day holiday in the wonderful Hotel Metropol & Spa in Zermatt. The friendliness and helpfulness from Franzisk and Gabriel and their very professional team was very much appreciated and helped to improve the pleasure of our holiday. As a non skier (my partner is the skier) I contacted the Hotel and spoke to Yvonne who... More 

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Rio de Janeiro, RJ
Contributor
17 reviews 17 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 27, 2013

We are in Metropol Hotel and we are loving it! Everything is excellent. The room with a astonishing view of the Matterhorn Mountain, the fabulous spa... But the highlight is the dear couple at the hotel - whom have been treated us very well - we are very pleasant about the kindness and care with us and the other guests.... More 

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Edinburgh, United Kingdom
Contributor
16 reviews 16 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 27, 2013

My partner and I booked a double room with half board (46 euro extra) knowing that eating out in Zermatt would be very expensive. On arrival we were warmly greeted by the Manager who offered us a welcome drink and salmon snack. He then personally showed us to our room which was spacious (a rarity in Switzerland), well laid out... More 

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Congleton, England, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 23, 2013

We've stayed at the Metropol many times over the past 10+ years, summer and winter, and have always enjoyed our stay and been well very looked after by Mr & Mrs Taugwalder and their staff. The hotel is pretty central and only about a 5 minute walk from the station but taxi collection can be arranged if preferred and is... More 

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Excelsior, Minnesota
1 review
5 of 5 stars Reviewed April 25, 2013

I am surprised that this hotel is rated #42. Having been to Zermatt several times, once we found this hotel, we were set for all future visits. Service was excellent, the food service as good an any we have found in Zermatt and, the health spa is second to none. Very personal service, beautiful rooms (5 star) and many with... More 

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Jaipur, Rajasthan, India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 19, 2013

the specialty of this hotel is its service and i has a spa and a hot water swimming pool in the basement and it has its van service to pick you u up from the railway station and the spa and hot water pool in open all day in times of turbulent weather ( snow fall ) you should visit... More 

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New York, New York, United States
Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 2, 2012

I stayed here with my parents for 4 nights, we each got a bed (they moved an extra twin in). The half-board was an extra charge - but we found it provided great value and was very convenient, so had it every day we were there. Location was great. Walking distance to one of the lifts and about a 5... More 

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