This was the worst hotel I ever stayed at....ever. The staff is the rudest bunch of people and it is a wonder they have stayed in business as long as they have. We stayed at this dump for 3 days as part of a tour, and over the course of that stay, ate terrible food from their restaurant, slept beneath... more

The hotel staff was ok, but not very friendly. I don't think they really know how to make the guests happy. We originally booked for the deluxe room, but when we checked in to the room, we didn't really know if we were allocated to the right room, so we asked the male receptionist to make sure the room was... more

We booked this hotel due to its central location. Most guests appeared to be of Swiss origin and non-skiers with whom the staff had a good rapport. As British guests, we were however not extended the same hospitality. The reception and breakfast room staff were particularly unfriendly and on the few occasions that we made simple requests, we were met... more

We have now stayed in Hotel Simi 3 years in a row for our annual ski holiday to Zermatt. We love it because it is quite and comfortable, with large rooms and modern bathrooms. Equally important is it's great location. Right in the centre of the village, but not on a main road. The staff, especially Stefan, have always been... more

They offer a pick up at the train station. Good staff at the reception and the standard double room was quite spacious. But the furniture in the room was hackneyed and old; the bathroom was updated. Balcony view was ok, but not what you expect if you are in Zermatt. Situated near the main train station and the "Gornergrat-Bahn". 5... more

This is a very nice hotel. The room was quite large with balcony overlooking mountains and chalets. It had a minibar and rustic wood paneling. Bathroom was large with double sinks and jacuzzi spray shower. Only steps away from shopping. Dinner was good, typical food of the region. Breakfast buffet was good. Snow fell in the mountains in August. more

Excellent and very friendly hotel. We highly recommend this hotel and we got an excellent price through Octopustravel. I was a little apprehensive because octopustravel only gives you a voucher (you print out) and that is what you present to the hotel. However, I used them for the 3 hotels we stayed at during our trip to Switzerland and everytime,... more

We stayed here for two nights for EUR 130/night. We ended up getting a suite with lounge area and balcony facing the mountains. The atmosphere was very homey and similar to staying in a log cabin. Staff were very friendly and helpful; breakfast was great...(mmmm Nutella). Although on the pricey side (what can I expect I guess...you're in Switzerland), this... more

Nice hotel, big rooms, we had a great view of the mountains and a decent sized balcony. We were there in early May 2003, was very quiet as it was the off season. Restaurant was closed so no idea what that was like, but the breakfasts were pretty good. more