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Hotel Holiday

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Traveler (120)
Room & Suite (13)
Dining (11)

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About

#64 of 102 hotels in Zermatt
Location
3.9
Cleanliness
4.7
Service
4.2
Value
3.9
The Hotel Holiday is situated in a quiet place, 8 minutes walk from Zermatt's centre and few steps from the Sunnegga Express, taking you to the Sunnegga, Blauherd and Rothorn mountains. The ski slope from the Sunnegga down to Zermatt brings you right to the Holiday hotel. The Gornergrat train station and the bus stop to the Klein Matterhorn are as well easily reachable on foot. Our hotel has 36 non-smoking double or family rooms on four floors, with elevator access. Our family rooms have three or four beds, and some have connecting doors. Each room offers modern facilities in a warm and bright setting and has access to a balcony. Most of the rooms have a beautiful mountain view. Restaurant: We offer homemade dishes made with the very best ingredients. In December 2021 our restaurant was honoured with the "Fait Maison", a label, established by GastroSuisse, the Fédération romande des consommateurs (FRC), the Semaine du Goût and Slow Food CH. You may select our half-board menu or give in to the temptations of our a la carte menu. After a peaceful night's sleep, our generous breakfast buffet will set you off on a good foot for the day. You will also appreciate the cosy and chic atmosphere of our lounge-bar.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Free breakfast
Hiking
Ski school
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Baggage storage
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Kids' meals
Special diet menus
Skiing
Newspaper
Non-smoking hotel
Shared lounge / TV area
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Shoeshine
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Room features
Private balcony
Safe
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Family
Romantic
Languages Spoken
English, French, Spanish, German and 1 more
245Reviews2Q+A14Room tips
Traveler rating
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Katelyn H wrote a review Mar 10
Denver, Colorado3 contributions
The staff was very rude and unhelpful (except for the waitress at breakfast she was so kind.) They constantly seemed bothered by questions, and were often not at the front desk during the day most days we were here. At night, no one staffed the desk, and the hotel leaves keys unattended at the desk with guest names on them for pick up. As a female, this made me uneasy and seems like a safety concern. My last day there was a snow storm most of the town was shut down. But the staff wasn’t even at the desk to help get water/tea from the bar that is supposed to be open 8-16:00. They say they have a shuttle for guest but the first day they weren’t will to pick me up just before 14:00 since they stopped at 14:00, and going back my last day they were shuttling guest for the snow. They acted bothered when I asked them to assist me with booking a tax to the train station. rooms were OK but very small. Wouldn’t recommend staying here largely due to how unhelpful the staff was. You can find similar rates for much better service.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with friends
Room Tip: Many of the amenties listed don’t actually get offered. Look elsewhere
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jazzynz13 wrote a review Dec 2023
Auckland, New Zealand57 contributions11 helpful votes
Comfortable family hotel with good buffet breakfast. Staff is very friendly. Hotel is made of solid wood, with heated room. On arrival at the train station, we were picked up by a ‘van’ free of charge. Worth booking direct with the hotel instead of via booking.com or other booking platform.
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Date of stay: December 2023Trip type: Traveled with family
Room Tip: A bit of walk up hill from the village. Might not suit someone with walking issue.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Olivier Joray, Sonstige at Hotel Holiday
Responded Feb 7, 2024
Dear guest, Thank you for your positive comment and for having booked directly with us and enjoying the free shuttle. Kind regards, We look forward to welcoming you again in the hotel Holiday. Olivier Joray, hotel mananger
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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willseedworld wrote a review Aug 2023
Mumbai, India323 contributions109 helpful votes
After multiple times yes & no on Zermatt (had single day to spare & were struggling to fit in the itinerary), we decided to finally book our stay here. This was such a lovey find. TA had decent reviews & one of the reasons we booked this was free pick & drop from train station since we had large bags. Booking was smooth. Property is located in a quiet & lovely location away from train & market buzz. Short & beautiful walk to everywhere. Rooms were adequate, not too small or big. With extra bed it may seem a bit compact but it was fine. Balcony was lovely views. Some rooms have Matterhorn view. Unfortunately (actually fortunately) it rained that day so couldn't view Matterhorn from the balcony. But Zermatt is so so beautiful in rains. Zermatt is magical beautiful even if you can't see Matterhorn. We had such a lovely time walking around the town & loved the idyllic setup of this hotel. River next door & peaceful scenic location. Lift yes. Fans no. TV yes. Beds & bathroom comfortable. Nice breakfast, lovey spread, nice breakfast room. Think they had meal service had seen posters in lift. Reception was efficient & friendly. It was also slightly lower rates that other properties around. A really nice find. Highly recommend Zermatt. Hotel holiday for a lovely holiday. .
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Olivier Joray, Sonstige at Hotel Holiday
Responded Aug 19, 2023
Dear Sir or Madam, Thank you very much for your detailed and perfect review. We are sure it will help other potential clients to get a good overview how a stay at Hotel Holiday here in Zermatt could be like. Of course all your positive words are balm for our soules. In this case we wish you all the best and send you greetings to beautiful India. Kindest regards, Hotel Holiday
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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AtindraB wrote a review Aug 2023
Kolkata (Calcutta), India74 contributions75 helpful votes
We, family of 3 adults from India stayed in this hotel (room #403) for 2 nights. Our purpose was to visit Matterhorn and Gornergrat. Room size was ok and clean. The bathroom was quite large. The breakfast was a standard breakfast with all necessary food available. We had dinner at the Hôtel restaurant one night. The portions were good and we took two portions and shared among three of us. The taste was very good and fresh. The front desk man was very helpful and explained us about the basic tourist spots of Zermatt with connections.
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Date of stay: August 2023Trip type: Traveled with family
Room Tip: The road stretch ( about 600m) from station to hotel is very steep at places. Suggested to take a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Olivier Joray, Sonstige at Hotel Holiday
Responded Aug 19, 2023
Dear Atindra, It was a big pleasure to welcome you and your family here at Hotel Holiday in Zermatt. Thank you very much for your very good feedback: It's a great pleasure for us that you liked our food and that you found everything is very clean. We always give our best to give our guests the biggest satisfaction for their stay with us as possible. It would be a big pleasure to welcome you again. Kind regards, Hotel Holiday
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Wilhelm H wrote a review May 2023
11 contributions2 helpful votes
This hotel is absolutely amazing. The staff members were excellent, and the half-board option was incredibly convenient for our week-long skiing trip. Both the reception staff and the manager were exceptionally friendly and helpful whenever we needed assistance. Despite our room being located near the reception area, we didn't experience any issues with noise. We truly enjoyed our stay at this hotel. It was absolutely fantastic.
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Date of stay: March 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: The half-board is really convenient. The dinner is really good.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Olivier Joray, Sonstige at Hotel Holiday
Responded Jul 13, 2023
Dear Wilhelm, Thank you very much for your perfect feedback. All the nice words concerning our hotel and our staff are really kind of you. It would be a great pleasure to welcome you again. Kind regards, Hotel Holiday
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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truscfn wrote a review Jan 2023
Newport Beach, California35 contributions18 helpful votes
Hotel Holiday is an updated and nice hotel. The location is a little further away from the Main Street than I would have liked, but it is only a 5 minute walk to the the Sunnega lift. The walk to the Main Street with all of the restaurants and shops is like 8-10 minutes away. The bus stop is a 5minute walk from the hotel and in Zermatt the bus is free. You can take the bus to the Matterhorn Express lift, it is only a 10 minute bus ride or a 15 minute beautiful walk through town. Hotel Holiday has a wonderful breakfast daily, and the restaurant serves dinner too. We ate breakfast everyday at the hotel and had dinner once in the restaurant. The food was always excellent!
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Date of stay: January 2023
Value
Cleanliness
Service
Room Tip: The elevator is small, and I suggest having a room on the first or second floor so you can easily...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Olivier Joray, Sonstige at Hotel Holiday
Responded Jan 11, 2023
Dear guest, Thank you very much for your excellent review and especially the positive comment about the food and staff in our restaurant. We look forward to welcoming you again. Kind regards, Olivier Joray, hotel manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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shweta27 wrote a review Oct 2022
New Delhi, India5 contributions1 helpful vote
I along with my family booked 2 rooms for One night & and totally loved this Swiss chalet hotel with the lovely view of Matterhorn mountain . Mr. Friedmann at the Reception was very helpful and a nice gentleman.. Rooms and breakfast was also very nice and location of the hotel is just perfect in the mountains. I would surely stay here again for my next trip and recommend this hotel to all.
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Date of stay: September 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Olivier Joray, Sonstige at Hotel Holiday
Responded Jan 11, 2023
Dear guest, I thank you very much for your very positive review and that you enjoyed your stay in our hotel. See you next time in hotel Holiday, Olivier Joray, hotel manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JE H wrote a review Feb 2022
Brighton, United Kingdom12 contributions2 helpful votes
We have stayed at a number of hotels in Zermatt over the years but found this to be one of the best:. Comfortable rooms, good breakfast and dinner. Professional and enthusiastic staff. The Maitre d' in the restaurant and driver who collected us from the station in the hotel taxi deserve special mention. All areas of the hotel were spotless and well furnished. Comfortable lounge/bar. We really enjoyed our stay and will return.
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Date of stay: February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Olivier Joray, Sonstige at Hotel Holiday
Responded Feb 18, 2022
Dear guest, Thank you for your excellent review and especially the mention of the friendly and professional staff. We are glad to know that you enjoyed your stay with us. We look forward to welcoming you again in the hotel Holiday. Kind regards, Olivier Joray, hotel manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mike C wrote a review Sep 2021
18 contributions3 helpful votes
First impressions were not great (misunderstanding about free pick up from the station) but this is a good place to stay...not flash but clean and well appointed..breakfasts were good and the bonus is our room had a balcony overlooking the Matterhorn.
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Date of stay: September 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Olivier Joray, Sonstige at Hotel Holiday
Responded Oct 13, 2021
Dear guest, Thank you for the very good evaluation. We are glad to know that you spent a nice stay wit us. Kind regards, Olivier Joray, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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TamiT wrote a review Apr 2021
3 contributions
A very cozy hotel situated very close to the center of Zermatt and the slopes! Extremely friendly staff, both at the reception and in the restaurant. Great breakfast buffet, varied and fresh offer. Delicious meals for dinner, and a great idea to include a picnic package for lunch. The manager was especially kind and accommodating. We really enjoyed our stay at Hotel Holiday and look forward to coming back next season!
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Date of stay: March 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Olivier Joray, Sonstige at Hotel Holiday
Responded Apr 6, 2021
Dear guest, Thank you very much for the great evaluation and especially about the friendliness of the staff. We are glad to know that you enjoyed you stay with us at the hotel Holiday. We look forward to welcoming you again. Kind regards, Olivier Joray, hotel manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$246 - $345 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday hotel zermatt
LOCATION
SwitzerlandSwiss AlpsCanton of ValaisZermatt
NUMBER OF ROOMS
36
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL HOLIDAY - Updated 2024 Prices & Reviews (Zermatt, Switzerland)

Frequently Asked Questions about Hotel Holiday
Which popular attractions are close to Hotel Holiday?
Nearby attractions include Summit Ski & Snowboard School (0.3 miles), FLEXRENT Snow Sports Rental (0.2 miles), and Läderach Zermatt (0.3 miles).
What are some of the property amenities at Hotel Holiday?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Hotel Holiday?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Holiday?
Yes, valet parking is available to guests.
What are some restaurants close to Hotel Holiday?
Conveniently located restaurants include Madre Nostra by CERVO, Ferdinand by CERVO, and L'Atelier Grandsire.
Is Hotel Holiday located near the city center?
Yes, it is 0.3 miles away from the center of Zermatt.
Are any cleaning services offered at Hotel Holiday?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Holiday?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel Holiday?
The staff speaks multiple languages, including English, Spanish, French, German, and Portuguese.
Are there any historical sites close to Hotel Holiday?
Many travelers enjoy visiting Mountain guides’ memorial (0.4 miles), Kapelle Blatten "Maria Rosenkranzkönigin" (1.4 miles), and Beresina-Haus (0.6 miles).
Does Hotel Holiday have any great views?
Yes, guests often enjoy the mountain view available here.