the staff were very attentive, we got our ski equipment, ski passes and they arranged everything at the concierge.
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- Schweizerhof Hotel Zermatt

the staff were very attentive, we got our ski equipment, ski passes and they arranged everything at the concierge.
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This was my second stay in 3 weeks and and 3rd in 2 years at the amazing Hotel Schweizerhof. Bettina and her team, especially the concierge group headed by Jose, are incredible. They greeted us personally on arrival and always addressed us by name. Our rooms were perfect with views of the Matterhorn. Breakfast is a real feast with a...
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Just a few steps away from the Zermatt Station, i was pleasantly surprised that they had electric motor vehicles to cart baggage since other forms of motor vehicles are prohibited!
Very central, bang in the heart of the main street! One of the prettiest streets i have ever seen. Even the Mc Donald's sign seemed inconspicuous among the pretty flowers...
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The hotel entrance is between tourist shops. Don't let this fool you. It is a well appointed and attended accommodation. The Alpine decor is very nice and the staff is helpful. I would stay here again.
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We were a group of 25 people who went to Zermatt for a long weekend from Thursday to Sunday in March 2011. We couldn't have been happier! The hotel is located in the middle of the main street, with large rooms, a large bath and a balcony. We spent a lot of time there, watching both the Matterhorn and the...
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We stayed in the Schweizerhof for 3 nights as part of our tour of Switzerland in September and I must admit it is one of my favorite hotels.
It is located in the main street in Zermatt with shops fronting the lower floor. The location is perfect for strolling and shopping as there is no up hill walking and the...
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We stayed in the Schweizerhof Hotel for 3 nights as part of a tour of Switzerland. It is a lovely hotel. Although on the main street of Zermatt it is very quiet at night. It is therefore very well situated, near the train station, shops on doorstep, and a short walk to cable cars. The hotel boasts a large spacious...
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We had a brilliant time at the Schweizerhof. Conveniently located close to the station and on Zermatt's main street. We were lucky to get a half price deal otherwise we would never have even thought of going there, we were only students at the time! It was great to feel how the other half live just for a night! We...
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We enjoyed our 4 night stay at this excellent hotel,good range of facitities and attentive staff.
One complaint would be the lack of temperature control in the rooms. - too hot with the doona on and too cold with it off.
I believe blankets would improve the situation as the guest could calibrate to suit.
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This is a mixed bag! Old rooms, erratic heating... but excellent free childcare and probably the best concierge that I have met anywhere. If not for other things, you must go and see Jose at the front desk. We came in one hour in advance and he greeted us by name and apologized that he wasn't at the train station...
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