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Hotel Schweizerhof

Bahnhofstrasse 5 | Postfach 154, Zermatt 3920, Switzerland (Formerly "Schweizerhof Zermatt Hotel")
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Hotel Schweizerhof
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147 reviews from our community

Traveler rating
    76
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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All months
Contributor
18 reviews 18 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Can't beat the location. Very central. Walk to everything, including the train station. Little bit of a hike to the slopes but there are buses. The staff is amazing. The rooms are cute and do the job but aren't over-the-top luxurious. I couldn't figure out how to turn down the heat so I slept with my window open... Would stay... More 

Was this review helpful? Yes 1
SeilerHotelsZermatt, Assistant Front Office Manager at Hotel Schweizerhof, responded to this review

Dear Customer, We thank you for the time you invested to give us a feedback about your stay with us at the Hotel Schweizerhof. We are very happy to hear that you were satisfied with our staff and that you intend to stay again with us. We thank you for your constructive comment and will advice our staff to explain... More 

Frederiksberg, Denmark
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Arriving to this beautiful skiresort - Zermatt - by train, you only have 100 m walk to Hotel Schweizerhof. Its an old style hotel but rooms are spacy and bathrooms newly renovated. We had a balcony overlooking the main street, and some noice from happy skiers could occeur. facing the other side of the hotel you have a great view... More 

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SeilerHotelsZermatt, Assistant Front Office Manager at Hotel Schweizerhof, responded to this review

Dear Customer, We thank you for the time you invested to give us a feedback about your stay with us at the Hotel Schweizerhof. We are very happy to hear that our team makes your stay comfortable and impressed you. It is our highest priority to ensure that our clients leave our Hotel and Zematt with a smile and with... More 

Lausanne, Switzerland
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had an amazing experience at the Schweizerhof. The room was clean and had a nice view over the ice skating rinks. After skiing we enjoyed a great spa service (pool, jacuzzi, sauna). I would like to thank the very nice service, they made us feel welcome and everyone was very friendly!

Was this review helpful? Yes 1
SeilerHotelsZermatt, Assistant Front Office Manager at Hotel Schweizerhof, responded to this review

Dear Guest, We thank you for your kind words and are happy to hear that you enjoyed your stay with us. It is our highest priority to ensure that our clients leave our Hotel and Zematt with a smile and with a great impression of us and our hotel. We hope to have the pleasure to welcome you again. Yours... More 

London
Top Contributor
61 reviews 61 reviews
15 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed January 7, 2015

Positioned on the main street, seconds from the lift the hotel is in the ideal spot. close to all the shops and bars. Warm, good size rooms, excellent staff ,great spa. Why not perfect ? the food in the main restaurant was disappointing and the Gala Meal on New Year left us all hungry. Luckily you are surrounded by great... More 

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SeilerHotelsZermatt, Assistant Front Office Manager at Hotel Schweizerhof, responded to this review

Dear Guest, We thank you for the time you invested to give us a feedback about your stay with us at the Hotel Schweizerhof. It is a pleasure for us to hear that you was satisfied with our staff and with our service. We will discuss your fair and constructive comment to improve our service. We hope to have the... More 

Londo, Mozambique
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 4, 2015

George received me and my family he is frindly and helpful. Joseph arrnged my kids ski school and resturents Grate view from the 1st floor I will come back for sure Don't miss 1 mintite from Zermatt train station

Was this review helpful? Yes
SeilerHotelsZermatt, Assistant Front Office Manager at Hotel Schweizerhof, responded to this review

Dear Guest, We thank you for your kind words and are happy to hear that you enjoyed your stay with us. It is our highest priority to ensure that our clients leave our Hotel and Zematt with a smile and with a great impression of us and our hotel. We hope to have the pleasure to welcome you and your... More 

UK
Contributor
19 reviews 19 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 1, 2014

Stayed here for a number of years now and always receive a warm welcome from the excellent staff team who can't do enough for you. Rooms are huge and you may be lucky enough to have one with a Matterhorn view, these suites are enormous, well appointed and you can feel yourself relaxing the minute you walk through the door...lovely... More 

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Singapore
Contributor
15 reviews 15 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 27, 2014

The hotel name that I stayed was Hotel Schweizerhof, Swiss Alp Resort & Spa and I am not sure is this the same one as the address also looks different. It is a really romantic hotel, the staffs wear those adorable costumes! We stayed for two nights, their bedrooms are huge, the breakfast buffet is one of the best! I... More 

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Zurich, Switzerland
Contributor
19 reviews 19 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 8, 2014

Right outside the Zermatt Bahnhoff on Bahnhoffstrasse. Very clean, all amenities one would look for including good Spa and Swimming. Surrounded by very good restaurants and market place. Staff is friendly and breakfast is also good. Rooms are spacious and have swiss chalet look. Wouldn't min going again.

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kuwait
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 11, 2014 via mobile

Was my stay in this hotel where fun and cleanliness of the room service and the kindness of its employees and assist them in all things in addition to the standard breakfast appetite and its diversity and location of the hotel is easy

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New Delhi, India
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 2, 2014

Never stay in this hotel.....they stole my camera and handy cam .moreover their service is bad n they have very limitted staff....half of the time their lift doesnt wrk. Unfriendly staff. Please return my chip of the camera. You may keep the camera

Was this review helpful? Yes 1
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