We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 116 Zermatt hotels

Hotel - Restaurant Walliserhof

4.0 of 5 Hotel   |   Bahnhofstrasse, Zermatt 3920, Switzerland
Hotel website
Hotel amenities
Save Saved
You added Hotel - Restaurant Walliserhof to your Saves list
Hotel - Restaurant Walliserhof
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
94%
Ranked #32 of 116 hotels in Zermatt
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
bramoon Venlo, The Netherlands
  • Overview
  • Reviews (174)
  • Photos (106)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (25)
  • Location
  • More
Write a Review

174 people have reviewed this hotel

Traveler rating
    118
    47
    6
    1
    2
See reviews for
35
78
4
2
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Venlo, The Netherlands
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for two nights. It's very central, you can walk from the station. Our room was nice and complete. Also was the bathroom. The staff is very friendly and helpfull. Breakfastbuffet was good. One complaint, in the hotel you smell cheese everywhere. This is due to the cheesefondue in the restaurant. It's a little bit too... More

Was this review helpful? Yes
Perth , Australia
Contributor
15 reviews 15 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was just as I expected a Swiss Alp hotel to be like. Very welcoming and friendly staff, great room size , we had a balcony that was lovely to sit out on and enjoy the sun. Very close to the train station for those who have to carry their own luggage in this car free town.Lots of restaurants... More

Was this review helpful? Yes 1
Acton, Maine
Top Contributor
64 reviews 64 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed May 31, 2014

And I did. Fall right off the curb onto the street directly in front of our hotel. Fresh snow and an unsteady foot didn't make for a very good start. Our hotel was most gracious, after going to a nearby clinic, they supplied me with ice for my head and checked in to see if I was all right or... More

Was this review helpful? Yes
COKandersteg, Geschäftsführer at Hotel - Restaurant Walliserhof, responded to this review

Good evening, thank you very much for your review here on tripadvisor. We are very happy that you enjoyed your stay with us at the Walliserhof. Sorry about your fall and about the smell. We do know that the smell of Cheese is a problem and we are working on it. thanks again for staying with us. take care, Caroline... More

Liverpool, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 24, 2014

we were invited by our swiiss host who recommended this hotel, and he did not disappoint us. We were met by the proprietor, Ms Caroline Ogi who immediately made us feel very welcome. Our room was immaculately clean and had an amazing view of the Matterhorn. The hotel is situated near the rail station and central to the town. Luckily,... More

Was this review helpful? Yes
COKandersteg, Geschäftsführer at Hotel - Restaurant Walliserhof, responded to this review

Good afternoon, thank you very much for your reply. It wa a great pleasure having you here at the Walliserhof. We are very happy that you enjoyed your stay. I will read out your review in our staff meeting next week. We work a lot on our friendlyness and are very pleased to read your words. Come back soon! Caroline... More

Boynton Beach, Florida
Top Contributor
145 reviews 145 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed May 23, 2014

this hotel was so typical of a Ski resort. woody immaculate and welcoming. the rooms were spacious and well appointed our room faced the Matterhorn which we did not know until the morning. when the sun hit the Matterhorn it looked like it was on fire. the staff was excellent. the day we arrived t was rainey and overcast. snowing... More

Was this review helpful? Yes
Dubai, United Arab Emirates
Top Contributor
75 reviews 75 reviews
42 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed May 22, 2014

Had the pleasure of staying in this absolutely loving and charming hotel in the middle of Zermatt for one night with some friends. The location is superb, in the middle of town. The hosts, Caroline and Sylvain, are fantastic; friendly, warm and forthcoming. The room we stayed in was spacious, well appointed and left nothing to desire for; can only... More

Was this review helpful? Yes
COKandersteg, Geschäftsführer at Hotel - Restaurant Walliserhof, responded to this review
Google Translation

Vielen herzlichen Dank für Ihre Zeilen. Es freut uns sehr, dass es Ihnen bei uns im Walliserhof gefallen hat. Ihre... More

Singapore, Singapore
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 4, 2014

Caroline and her staff was just there for us. She really transform our trip to Zermatt into a real dream. We had the junior Suite on the top roof for 2 nights. This hotel is just worth to go. The restaurant is also beautiful. We had a really good meal and the professionalism of the staff was incredible. Thanks a... More

Was this review helpful? Yes 1
Guernsey, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 30, 2014

From the first day i walked into the hotel, with the traditional Swiss feeling and smell to the interior, I knew it would be a place to relax for a holiday. The different restaurants holding some amazing meat dishes, and beautiful cheese fondue flavours, there was always something exciting to eat. But also the a la carte menu everyday had... More

Was this review helpful? Yes
Torquay, United Kingdom
Contributor
14 reviews 14 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 23, 2014

Booked with Inghams arriving on 15 March 2014. Delays at the airport and the transfers caused us to arrive at the hotel at 1030 in the evening. No problem, after checking in a meal was prepared for us and together with a few drinks we soon settled in. The staff offered the warmest of welcomes and nothing was too much... More

Was this review helpful? Yes 1
Champery, Switzerland
Top Contributor
70 reviews 70 reviews
28 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed March 22, 2014

Zermatt tends to be expensive, especially during the season, but the Walliserhof unlike most of the other higher-end hotels offers really good value. This is a family run hotel and it shows, with the attention to detail and warmth none of the more corporate hotels come close to. The restaurant is traditional, on the pricey side, but extremely good.

Was this review helpful? Yes 2
Owners: What's your side of the story?
If you own or manage Hotel - Restaurant Walliserhof, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel - Restaurant Walliserhof? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel - Restaurant Walliserhof

Address: Bahnhofstrasse, Zermatt 3920, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Valais > Zermatt
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel - Restaurant Walliserhof 4*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity, Orbitz, Tingo, Priceline, Agoda, BookingOdigeoWL, Otel and Venere so you can book your Hotel - Restaurant Walliserhof reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Walliserhof Swiss q Zermatt
Hotel Walliserhof Swiss q

106 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (88)
Viewed
View from room (18)
Viewed
Hotel & grounds (22)
Viewed
Room/suite (19)
Viewed
Bathroom (9)
Viewed
Other (20)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Room/suite (5)
Viewed
Dining (3)
Viewed
Hotel & grounds (1)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Zermatt with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#20 Luxury Hotel in Zermatt #27 Romantic Hotel in Zermatt #37 Family Hotel in Zermatt
Hotel Class
Number of rooms
34

Questions & Answers

Questions? Get answers from Hotel - Restaurant Walliserhof staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer