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Hotel - Restaurant Walliserhof

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Bahnhofstrasse, Zermatt 3920, Switzerland
Best prices for: 1 room 1 guest
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Hotel - Restaurant Walliserhof
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Hotel - Restaurant Walliserhof
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203 reviews from our community

Traveler rating
    130
    58
    9
    4
    2
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40
92
4
2
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
12 reviews 12 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Make sure you're on the right side of the hotel - and wake up with views of the Matterhorn when the weather is clear. It is just spectacular. Great spot for train travel up to the scenic mountain spots, nice cosy hotel, worth the 4 star upgrade in our train package!

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COKandersteg, Manager at Hotel - Restaurant Walliserhof, responded to this review

Good afternoon, we are happy you enjoyed your stay with us at the Walliserhof. thanks for your review here on Tripadvisor. Caroline Ogi Manager More 

Atlanta, Georgia
Contributor
11 reviews 11 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I spent 3 nights in late April 2015. We arrived before check-in time, but our room was ready. The room was very large with lots of storage and was exceptionally clean and comfortable. We had a room with french doors leading out to a small balcony with a view out the back of the hotel overlooking rooftops... More 

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Montreux, Switzerland
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed two nights at this comfortable place in the center of Zermatt. The restaurant is excellent and the staff very friendly. The small SPA is nice as long as there aren't to many people. The absolute silence at night is an asset!

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Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 20, 2015

A fantastic week at Walliserhof with nice rooms, good food, good service, particularly Natascha - our waitress - took care of us in an excellent manner, 5 stars plus for her. The only thing that is a little inconvenient is that it is quite far to the lifts, at least 5-7 minutes to the closest Gornergrat and at leats 15-25... More 

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Warwickshire
Top Contributor
57 reviews 57 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 15, 2015 via mobile

Stayed here in a party of 4 on Inghams Ski package, half board. Comfortable clean rooms, wellness centre, and good boot room which left boots warm and dry each morning. location is fairly central so not too far from the main ski lifts, or bus service depending on which area you are heading to. Can't really fault any aspect of... More 

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Paris
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 28, 2015

We stayed here a week skiing in Zermatt. The people are very friendly and try to be helpfull. The room we had was not very large but clean anw well appointed with a TV with lots of international channels and a shared terace. They are very efficient cleanning the room. By the time you finish breakfast they are done. There... More 

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COKandersteg, Geschäftsführer at Hotel - Restaurant Walliserhof, responded to this review

Dear Boobyg1, thank you very much for your Review here on tripadvisor. We appreciate your Feedback, it helps us to move on and to improve. It was a pleasure having you here at the Walliserhof. Do come back ! best regards from Zermatt, Caroline Ogi & Sylvain Stefanazzi Ogi Directors More 

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 17, 2015 via mobile

We stayed as part of a skiing package booked through Inghams. After a long journey we arrived at the train station and were warmly greeted by the porter the hotel had sent with a car to meet us; a great start! Checkin was much more civilised than other trips, no muscling through queues of guests, we were greeted by name... More 

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COKandersteg, Geschäftsführer at Hotel - Restaurant Walliserhof, responded to this review

Dear DayDreama, thank you very much for your detailled review here on tripadivsor. We appreciate that you took the time to give us your Feedback. We will work on the mentionned points to get better. thank you very much. Caroline Ogi - Director More 

Edinburgh, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 16, 2015

This is a fantastic hotel situated on the main street of the village. Caroline the owner was welcoming and very helpful throughout our stay whilst her husband was busy in the kitchen. All the staff were really friendly and accommodating. The food was lovely with choices of main course and offers to cook on request for our children, although with... More 

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COKandersteg, Geschäftsführer at Hotel - Restaurant Walliserhof, responded to this review

Dear Judith, thank you very much for your Review here on Tripadvisor. We are very happy that you enjoyed your stay with us. Thanks! Best regards from Zermatt, Caroline Ogi & Sylvain Stefanazzi Ogi Directors - Hosts - Chef More 

London, United Kingdom
Top Contributor
79 reviews 79 reviews
36 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed January 4, 2015

This place has a lot going for it and my criticisms might not be relevant for everyone. Great points: location, staff, service, spa/wellness. We didn't eat in the hotel but both restaurants appear to have excellent reputations. Negatives - we were on a skiing vacation and the boot/ski room is appalling. Each room has a designated gym style locker with... More 

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COKandersteg, Geschäftsführer at Hotel - Restaurant Walliserhof, responded to this review

Dear Riddhi, thank you very much for your Review here on Tripadvisor. This helps us to move on and to improve. We feel sorry that you did not fully enjoy your stay with us. We will work on your points and get better. thanks for your Feedback, best regards from Zermatt, Caroline Ogi & Sylvain Stefanazzi Ogi Gastgeber More 

London, England, United Kingdom
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed December 27, 2014 via mobile

This was our first time staying at the Walliserhof. We had a nice room at the front, but be warned it can be noisy if like me you (try) to sleep with the window open. However we were offered a room at the back. Zermatt is an expensive resort, so the Walliserhof is relatively reasonable. To me it feels more... More 

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