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Hotel - Restaurant Walliserhof

#58 of 115 Hotels in Zermatt
Certificate of Excellence
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Bahnhofstrasse, Zermatt 3920, Switzerland
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Hotel - Restaurant Walliserhof
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Hotel - Restaurant Walliserhof
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198 reviews from our community

Traveler rating
    127
    56
    9
    4
    2
See reviews for
39
88
4
2
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Warwickshire
Senior Contributor
46 reviews 46 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here in a party of 4 on Inghams Ski package, half board. Comfortable clean rooms, wellness centre, and good boot room which left boots warm and dry each morning. location is fairly central so not too far from the main ski lifts, or bus service depending on which area you are heading to. Can't really fault any aspect of... More 

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Paris
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here a week skiing in Zermatt. The people are very friendly and try to be helpfull. The room we had was not very large but clean anw well appointed with a TV with lots of international channels and a shared terace. They are very efficient cleanning the room. By the time you finish breakfast they are done. There... More 

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COKandersteg, Geschäftsführer at Hotel - Restaurant Walliserhof, responded to this review

Dear Boobyg1, thank you very much for your Review here on tripadvisor. We appreciate your Feedback, it helps us to move on and to improve. It was a pleasure having you here at the Walliserhof. Do come back ! best regards from Zermatt, Caroline Ogi & Sylvain Stefanazzi Ogi Directors More 

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 17, 2015 via mobile

We stayed as part of a skiing package booked through Inghams. After a long journey we arrived at the train station and were warmly greeted by the porter the hotel had sent with a car to meet us; a great start! Checkin was much more civilised than other trips, no muscling through queues of guests, we were greeted by name... More 

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COKandersteg, Geschäftsführer at Hotel - Restaurant Walliserhof, responded to this review

Dear DayDreama, thank you very much for your detailled review here on tripadivsor. We appreciate that you took the time to give us your Feedback. We will work on the mentionned points to get better. thank you very much. Caroline Ogi - Director More 

Edinburgh, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 16, 2015

This is a fantastic hotel situated on the main street of the village. Caroline the owner was welcoming and very helpful throughout our stay whilst her husband was busy in the kitchen. All the staff were really friendly and accommodating. The food was lovely with choices of main course and offers to cook on request for our children, although with... More 

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COKandersteg, Geschäftsführer at Hotel - Restaurant Walliserhof, responded to this review

Dear Judith, thank you very much for your Review here on Tripadvisor. We are very happy that you enjoyed your stay with us. Thanks! Best regards from Zermatt, Caroline Ogi & Sylvain Stefanazzi Ogi Directors - Hosts - Chef More 

London, United Kingdom
Top Contributor
79 reviews 79 reviews
36 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed January 4, 2015

This place has a lot going for it and my criticisms might not be relevant for everyone. Great points: location, staff, service, spa/wellness. We didn't eat in the hotel but both restaurants appear to have excellent reputations. Negatives - we were on a skiing vacation and the boot/ski room is appalling. Each room has a designated gym style locker with... More 

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COKandersteg, Geschäftsführer at Hotel - Restaurant Walliserhof, responded to this review

Dear Riddhi, thank you very much for your Review here on Tripadvisor. This helps us to move on and to improve. We feel sorry that you did not fully enjoy your stay with us. We will work on your points and get better. thanks for your Feedback, best regards from Zermatt, Caroline Ogi & Sylvain Stefanazzi Ogi Gastgeber More 

London, England, United Kingdom
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed December 27, 2014 via mobile

This was our first time staying at the Walliserhof. We had a nice room at the front, but be warned it can be noisy if like me you (try) to sleep with the window open. However we were offered a room at the back. Zermatt is an expensive resort, so the Walliserhof is relatively reasonable. To me it feels more... More 

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Senior Contributor
31 reviews 31 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 16, 2014

If you are looking for a centrally located hotel, right in the middle of the main street of Zermatt, there can be no better place to stay than the Walliserhof. As a family of three we had a room on the third floor, with an electrically operated "sun roof" to boot, which my son found very exciting to say the... More 

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Newcastle, Australia
Contributor
13 reviews 13 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 16, 2014

Hotel is right in the middle of the main street of Zermatt where there is plenty of places to choose from to eat. From the minute you walk in the door you know your in Switzerland. Very quaint with lots of character. Room was beautiful and great bed and bedding. Staff on reception were very helpful and gave us lots... More 

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Oklahoma
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 18, 2014

This is a very convenient hotel in the heart of town and easy walking distance to everything including the train station. Good thing, as there are no cars allowed in Zermatt except hotel taxis. You just walk right out the door and you are in the midst of shops and restaurants, and a pharmacy to buy your marmot cream. Ha!... More 

Was this review helpful? Yes 1
New york
Top Contributor
316 reviews 316 reviews
52 hotel reviews
169 helpful votes 169 helpful votes
4 of 5 stars Reviewed October 10, 2014

The hotel is a short walk (~5 min) from the train station. The lobby was quite small but the room was quite big and clean. It was decorated with wood so it gave us the feeling the we were staying in a chalet. The key was old fashioned keys with tassels instead of electronic key card, another charm!! Wifi was... More 

Was this review helpful? Yes 2
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