BEST WESTERN Alpen Resort Hotel (Zermatt, Switzerland) - Hotel Reviews

Also Known As:: Best Western Alpen Hotel Zermatt; Best Western Zermatt; Best Western Alpen Hotel; Zermatt Best Western

Address: Spisstrasse 52, Zermatt 3920, Switzerland

Phone Number:

Region: Switzerland > Swiss Alps > Valais > Zermatt

Amenities:

Bar/Lounge Fitness Center Free Breakfast Free High-Speed Internet Kids Activities Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool

Hotel Style:

#18 Family Hotels in Zermatt

#27 Luxury Hotels in Zermatt

Price Range: $$

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: The Alpen Resort is a modern first class hotel with large and quiet rooms; most with a view of the Matterhorn. The hotel is close to the train station and only a few 100 meters from the ski-lifts. We also have two outdoor tennis courts, two indoor swimming pools (30°C causal pool and 33°C healthy salt water pool), sauna, steambath and whirlpool (all for free). There is also a children's nursery, (Kinderparadies), right across the street! Also for free: pickup service from the train station in Zermatt, internet corner and W-Lan. ... more less

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xshaun3

Perth, Australia

Contributor

16 reviews

9 hotel reviews

Reviews in 10 cities

10 helpful votes

“Loved the stay”

Reviewed May 22, 2013 NEW via mobile

We went in may - not a good month but still enjoyed the v stay. Had a mountain view room which you really should get. Only problem was we had a Crane right b in front b of the Matterhorn- so no photos from the room. I believe May is one of the months they can only build so probably... More

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pralhan

Gurgaon, India

Senior Contributor

37 reviews

25 hotel reviews

Reviews in 24 cities

“Good Hotel”

Reviewed May 2, 2013

It is a good hotel with spacious rooms and excellent Wi- fi connectivity. The pool and spa are good but there was an awful smell in the lift lobby just outside the restaurant. The breakfast spread is limited with virtually nothing except bread and cornflakes for the vegetarians.The pick up and drop facility made it very convenient. The staff are... More

Christian B

London

Senior Reviewer

7 reviews

4 hotel reviews

Reviews in 4 cities

1 helpful vote

“Reasonable Hotel Nice Spa”

Reviewed April 8, 2013

Have been staying here since the 1970's. Good location. Free Bus stop outside. Nice big rooms, not that modern but lovely balcony. Great view. Modernised spa in Arca building is lovely. Warm salt water pool with massage jets. Great sauna and steam room. Bed and breakfast only which was fab. Much nicer to go for a short walk up the... More

See 3 more reviews by Christian B for Zermatt

Alistair-Cambs

Wisbech, United Kingdom

3 hotel reviews

Reviews in 2 cities

6 helpful votes

“Attentive staff”

Reviewed March 3, 2013

Stayed for 1 week in February to meet up and ski with a friend and also my daughter who lives and works in Zermatt. Despite being half term (the hotel was full), I found every single member of staff with whom I had contact, to be the most welcolming and attentive that I have ever encountered. Well done everyone! My... More

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See 5 more reviews by Alistair-Cambs for Zermatt

Dear Alistair Thank you for choosing the Best Western Alpen Resort Hotel and thank you for taking time to leave your comment here. We are happy that you enjoyed your time in our hotel. I will pass on the compliments to our staff! Thanks also for the detailed and friendly description of your room. We hope your daughter will have... More

Joujou79

Moscow

Reviewer

5 reviews

3 helpful votes

“Quite good hotel”

Reviewed February 19, 2013 via mobile

Stayed here for a week. The location is good for those who plan to ski in Sunnega area as it can be reached on foot within 5 min. The hotel consists of several blocks/buildings and we stayed in bldn.A, which has a swimming pool with salt warter - pretty cool, though the pool area didn't impress me much as per... More

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Dear Joujou79 Thank you for choosing the Best Western Alpen Resort Hotel and thank you for taking time to leave your comment here. We are happy that you enjoyed your week in Zermatt. Normally, we are famous for our great value for money. If you decide to return next year to Zermatt, we will give you a hint: compare the... More

agent_steve_13

London, United Kingdom

1 review

“Great Hotel”

Reviewed February 4, 2013

I stayed at this hotel at the end of January with my wife and 8 year old son, room was of an excellent standard, very large with an upstairs (mesonet) for a separate sleeping area and a large balcony with spectacular views of the Matterhorn. The staff were first class especially in the restaurant, my son is a fussy eater... More

Dear Steve Thank you for choosing the Best Western Alpen Resort Hotel and thank you for taking time to leave your comment here. We are very happy that you enjoyed your room and the food. I will pass on the compliment to our staff! Best regards to London from sunny Zermatt and we are looking forward to welcome you next... More

ottolaurel

london

2 reviews

“Fantastic family hotel”

Reviewed January 3, 2013

We stayed at Alpen Resort over Christmas holiday with our two children, 9 and 3 years old. We had a fantastic time. We had half-board (which includes breakfast and dinner.) First of all, the rooms are very comfortable. The staff is extremely friendly. There is a very good and rich breakfast buffet. I especially enjoyed the 3 minute boiled eggs... More

Dear ottolaurel Thank you for choosing the Best Western Alpen Resort Hotel and thank you for taking time to leave your comment here. We are happy that you and your family enjoyed your stay and that you had a great skiing experience. It's a pleasure for me to pass on the compliment to our staff! Best regards to London from... More

Marina N

New York

4 helpful votes

“great value for the money”

Reviewed January 2, 2013

good location, friendly staff. close to skilift - about 5 min walk. not very fancy but clean, conveniently have two spa areas in both buildings. Also, if planning on private transfer from Geneva, STAY AWAY from skycab.com ! most rude customer service ever !

Was this review helpful? Yes 4

Dear Marina N. Thank you for choosing the Best Western Alpen Resort Hotel and thank you for taking the time to leave your comment here. We are happy that you enjoyed your stay and that we could give you a great value for money. I will pass on the compliment to our staff! If I give you a hint: We... More

Mirjamkar

Hilversum, The Netherlands

6 reviews

5 helpful votes

“Great stay at the best western alpen resort hotel”

We again had a great stay at the best western aplen resort hotel in zermatt. A traditional hotel with all the comfort and a warm welcome. A very quiet place, only a few minutes walk from the nice centre of Zermatt, room with balcony with a really great view on the Matterhorn, a comprehensive breakfast buffet, really good diners and... More

See 5 more reviews by Mirjamkar for Zermatt

Mirjamkar has 1 more review of BEST WESTERN Alpen Resort Hotel

“We hebben een heerlijk verblijf gehad”

Reviewed January 15, 2012

Dear Mirjamkar Thank you for choosing the Best Western Alpen Resort Hotel and thank you for taking the time to leave your comment here. We are happy that you enjoyed your stay in our hotel. If you give us the pleasure to visit us again: As a frequenter in our hotel just ask at the reception for a room with... More

MD8709

Jupiter, Florida

41 reviews

16 hotel reviews

Reviews in 25 cities

13 helpful votes

“Huge/Clean room. Good breakfast.”

Reviewed December 2, 2012

We stayed here one night. The hotel is decent and worked well with our budget, well more than the other places in town at least! We just loved the town of Zermatt, so we weren't in the room except to sleep. It was safe and clean- all we ask for in a hotel! Breakfast is nothing to write he about,... More

See 2 more reviews by MD8709 for Zermatt

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BEST WESTERN Alpen Resort Hotel, Zermatt

BEST WESTERN Alpen Resort Hotel

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