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All 116 Zermatt hotels

BEST WESTERN Alpen Resort Hotel

4.0 of 5 Resort   |   Spisstrasse 52, Zermatt 3920, Switzerland
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Ranked #53 of 116 Hotels in Zermatt
A recent review
4 of 5 stars reviewed 2 days ago
MasCharmedOne Singapore
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252 reviews from our community

Traveler rating
    143
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    5
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92
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Singapore
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is pretty cute & sweet. It has a very spacious bedroom with a balcony. We had to open the windows and door to let the fresh cool air in. Natural air conditioning! Truly the enjoy the stay in Zermatt! Amazing place to be!

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Grand Rapids, Michigan
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The hotel is a great location, 5 minute walk to the town center, train station. Our room was very nice and our teenage son had his own little space with a separate bed. The views are amazing and watching the sheep on the hillside was so fun to hear them "talking"

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Levittown, Pennsylvania
Contributor
15 reviews 15 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a nice experience at this hotel. We reached late in evening from interlaken. Since it was raining , we thought our tour would have been spoiled. but the person at the reception just gave us some info and a free upgrade. Good morning breakfast and the hotel is nearby from station.

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Lucerne, Switzerland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was our first visit to this Hotel, just for a weekend trip, and it was great. The hotel is located a 5 minutes walk away from the town center and the train station, and they even went for us with their taxi to pick us up. It takes also just some minutes by foot to the gornergrat and the... More

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Chester Springs, Pennsylvania, USA
Top Contributor
60 reviews 60 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The worst Hotel room I have ever stayed in during my 50+ years on this earth! Avoid A 12! It was so tiny that sitting on the toilet you could reach the sink in front of you. The shower was outside of the “bath room” (i.e. the small closet type room w/sink & toilet) & squeezed between the wall to... More

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Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for three nights in August 2014. The hotel is a lovely property just five minutes from the railway station. The room we were given was spacious and well appointed. It had a kitchen with a fridge, microwave, cooking range, cooking vessels, crockery & cutlery. This was really good as we cooked some of our meals as restaurants in... More

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Marshfield, Wisconsin
Top Contributor
102 reviews 102 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good location near train station. English speaking staff, unique 4 person room. Bathroom modern stylish but not functional. Shower leaked on the floor in great quantities. Excellent breakfast. Good view of mountain, nice pool (fresh water). Good value for Zermatt.

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Norwich, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 17, 2014

We visited this hotel for 4 nights on a tour of Switzerland, and it was excellent. The service, rooms and food were all top-notch. The 5-course menu at dinner was superb, however, breakfast was very busy, even frantic, and additional staff should be provided to cope! All amenities are provided in the spacious and comfortable rooms, including free Wi-Fi, and... More

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Lausanne, Switzerland
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 3, 2014

Stayed for a couple of nights at the height of summer and this hotel was great for it. Just below the station, sufficiently far from the relentless daytime bustle of town, but still only a couple minutes walk. Breakfast was good, staff friendly. Our room was scrupulously clean and well-attired with a balcony and view to the north down the... More

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Salt Lake City, Utah
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 28, 2014

This is a really good choice for a family hotel as there are large rooms, free breakfast, a good pool and sauna area and free Wi-Fi. The resort is a cut above most other Best Westerns I have stayed in. We had a family room with a beautiful Matterhorn view. The staff was friendly and helpful. I would definitely return... More

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Additional Information about BEST WESTERN Alpen Resort Hotel

Address: Spisstrasse 52, Zermatt 3920, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Valais > Zermatt
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Alpen Resort Hotel 4*
Number of rooms: 50
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Also Known As:
Best Western Alpen Hotel Zermatt
Best Western Zermatt
Zermatt Best Western

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