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BEST WESTERN Alpen Resort Hotel

4.0 of 5 Spisstrasse 52 | 3920 Zermatt, Zermatt 3920, Switzerland
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BEST WESTERN Alpen Resort Hotel
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BEST WESTERN Alpen Resort Hotel
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259 reviews from our community

Traveler rating
    147
    77
    21
    9
    5
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95
76
16
3
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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London, United Kingdom
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Was supposed to be staying at Rèsidence Patricia apartments (owned by Best Western), but when we checked in, the reception had upgraded us to the main resort which came as a pleasant surprise. Located about 5 mins walk away from Zermatt train station and you are immediately in the town centre. You can cover the main street in about 30... More

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Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were picked up at the train station with their cute electric taxi that impressed my kids. The staffs were friendly and professional, the room with the huge bathroom we had was spacious. The beds were comfortable . The breakfast was great. Didn't have time to swim in the heated pool. Wish we had more time to stay here.

Was this review helpful? Yes 3
Singapore
Contributor
15 reviews 15 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is pretty cute & sweet. It has a very spacious bedroom with a balcony. We had to open the windows and door to let the fresh cool air in. Natural air conditioning! Truly the enjoy the stay in Zermatt! Amazing place to be!

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Grand Rapids, Michigan
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 19, 2014

The hotel is a great location, 5 minute walk to the town center, train station. Our room was very nice and our teenage son had his own little space with a separate bed. The views are amazing and watching the sheep on the hillside was so fun to hear them "talking"

Was this review helpful? Yes 1
Levittown, Pennsylvania
Contributor
15 reviews 15 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 11, 2014

Had a nice experience at this hotel. We reached late in evening from interlaken. Since it was raining , we thought our tour would have been spoiled. but the person at the reception just gave us some info and a free upgrade. Good morning breakfast and the hotel is nearby from station.

Was this review helpful? Yes 1
Lucerne, Switzerland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 11, 2014

This was our first visit to this Hotel, just for a weekend trip, and it was great. The hotel is located a 5 minutes walk away from the town center and the train station, and they even went for us with their taxi to pick us up. It takes also just some minutes by foot to the gornergrat and the... More

Was this review helpful? Yes 1
Chester Springs, Pennsylvania, USA
Top Contributor
68 reviews 68 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed August 28, 2014

The worst Hotel room I have ever stayed in during my 50+ years on this earth! Avoid A 12! It was so tiny that sitting on the toilet you could reach the sink in front of you. The shower was outside of the “bath room” (i.e. the small closet type room w/sink & toilet) & squeezed between the wall to... More

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Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 22, 2014

Stayed here for three nights in August 2014. The hotel is a lovely property just five minutes from the railway station. The room we were given was spacious and well appointed. It had a kitchen with a fridge, microwave, cooking range, cooking vessels, crockery & cutlery. This was really good as we cooked some of our meals as restaurants in... More

Was this review helpful? Yes 2
Marshfield, Wisconsin
Top Contributor
102 reviews 102 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed August 21, 2014

Good location near train station. English speaking staff, unique 4 person room. Bathroom modern stylish but not functional. Shower leaked on the floor in great quantities. Excellent breakfast. Good view of mountain, nice pool (fresh water). Good value for Zermatt.

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Norwich, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 17, 2014

We visited this hotel for 4 nights on a tour of Switzerland, and it was excellent. The service, rooms and food were all top-notch. The 5-course menu at dinner was superb, however, breakfast was very busy, even frantic, and additional staff should be provided to cope! All amenities are provided in the spacious and comfortable rooms, including free Wi-Fi, and... More

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN Alpen Resort Hotel

Address: Spisstrasse 52 | 3920 Zermatt, Zermatt 3920, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Valais > Zermatt
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Alpen Resort Hotel 4*
Number of rooms: 55
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Also Known As:
Best Western Alpen Hotel Zermatt
Best Western Zermatt
Zermatt Best Western

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