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All 116 Zermatt hotels

BEST WESTERN Hotel Butterfly

3.0 of 5 Hotel   |   Bodmenstrasse 21, Zermatt 3920, Switzerland
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Ranked #41 of 116 hotels in Zermatt
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Carmen L
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294 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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English first
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed for the weekend. Would have liked to have a room on a higher floor but really only stayed in the room to sleep. Staff friendly, room clean and comfortable, breakfast buffet was great, close to train station. Pricey but everything is in Zermatt- but the village of Zermatt is worth it!

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2 reviews
5 of 5 stars Reviewed 3 weeks ago

We have spent 4 nights in the hotel in an upgraded mountain view room. The room was excellent with all the comfort we could have. The hotel is situated in a perfect place close to the center of the city. There was some unclearance with the rate of the room which was coming from the nature I have booked the... More

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Sacramento, CA
Top Contributor
53 reviews 53 reviews
20 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We loved Zermatt & this hotel. While we stayed at more charming historic hotels on our 2 week stay in Switzerland, this was the most convenient and gave more amenities that we Americans are used to! Tons of storage in the room & bathroom, robes on request, even an Ipod player! Great lighting, comfy beds, pretty balcony. Great buffet breakfast... More

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12 reviews 12 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was our second stay at Hotel Butterfly. So conveniently located - around the corner from the train station but quietly tucked away off the main street. Clean, nice staff, great breakfast,free wifi. Our room was spacious and nice , with a little balcony. Great value stay and when we return to Zermatt this is where we will be. Very... More

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Mumbai, India
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed July 14, 2014

Most reviews mentioned the location of this hotel to be the highlight as it is really just a 3-5 minutes walking distance from the Zermatt railway station. But just one thing here, is that if you are carrying along with you a lot of luggage, the last 50 meters or so of the way towards the hotel is on an... More

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Webster, Massachusetts
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 9, 2014

Only two blocks from the train station, but with lovely mountain views, this was a fine base for our hiking holiday in Zermatt. Our room was very large, in an upper corner of the fifth floor, so we also had a balcony on two sides. I can't remember whether we paid extra for a room with mountain views, but it... More

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Senior Contributor
27 reviews 27 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 6, 2014

Hotel Butterfly is a nice family setting hotel in Zermatt. We love the downtown location of hotel Butterfly. The kids enjoyed the short walk to the train station. Inside the hotel you have a nice bar to spend some time together. Overall, very cosy & friendly hotel with a magical Swiss touch of hospitality.

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Los Angeles, California
Top Contributor
82 reviews 82 reviews
30 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed June 30, 2014

We selected this hotel on the internet because it appeared to be close to the railway station. We couldn't have been more pleased. It is also close to the main shopping area, restaurants - and everything else other than the ski lifts. Since we were here during the off season we only used the lift once to get up for... More

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Ramona, California, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 29, 2014

If one listed the 20 top hotel satisfaction experiences, the Butterfly would rate excellent in all of them. A hidden benefit is its proximity to the rail station. The hotel staff was outstanding, they went out of their way to be accomodating.

Review collected in partnership with Best Western

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New Delhi, India
13 reviews 13 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 29, 2014

Butterfly is a cosy warm hotel, with a very welcome atmosphere. The rooms are very nice, with a very spacious balcony to sit and enjoy your morning/evening tea. The bar is very well decorated and you are served well. The Breakfast is good. Very good value for your money

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Additional Information about BEST WESTERN Hotel Butterfly

Address: Bodmenstrasse 21, Zermatt 3920, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Valais > Zermatt
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Hotel Butterfly 3*
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Also Known As:
Best Western Butterfly
Best Western Zermatt
Zermatt Best Western

167 photos of this hotel

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Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style
#24 Family Hotel in Zermatt #30 Romantic Hotel in Zermatt
Hotel Class
Official Description (provided by the hotel)
The Best Western Hotel Butterfly has a quiet location in the center of car-free Zermatt, a 2-minute walk from the Gornergratbahn train station and the ski bus stop.All rooms at the Butterfly hotel have satellite TV including CNN, coffee and tea-making facilities and are provide with free Wi-Fi.In the evening, you can enjoy a delicious 5-course dinner in the restaurant.The spa area features a Finnish sauna, an infrared cabin, a steam bath and a tanning bed. During the summer, the spa area is available upon request. Massages are also available upon request. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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