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All 116 Zermatt hotels

BEST WESTERN Hotel Butterfly

3.0 of 5 Hotel   |   Bodmenstrasse 21, Zermatt 3920, Switzerland
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Ranked #38 of 116 hotels in Zermatt
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
DaveSacramento_CA Sacramento, CA
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291 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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English first
Sacramento, CA
Top Contributor
50 reviews 50 reviews
19 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We loved Zermatt & this hotel. While we stayed at more charming historic hotels on our 2 week stay in Switzerland, this was the most convenient and gave more amenities that we Americans are used to! Tons of storage in the room & bathroom, robes on request, even an Ipod player! Great lighting, comfy beds, pretty balcony. Great buffet breakfast... More

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12 reviews 12 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our second stay at Hotel Butterfly. So conveniently located - around the corner from the train station but quietly tucked away off the main street. Clean, nice staff, great breakfast,free wifi. Our room was spacious and nice , with a little balcony. Great value stay and when we return to Zermatt this is where we will be. Very... More

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Mumbai, India
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Most reviews mentioned the location of this hotel to be the highlight as it is really just a 3-5 minutes walking distance from the Zermatt railway station. But just one thing here, is that if you are carrying along with you a lot of luggage, the last 50 meters or so of the way towards the hotel is on an... More

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Webster, Massachusetts
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Only two blocks from the train station, but with lovely mountain views, this was a fine base for our hiking holiday in Zermatt. Our room was very large, in an upper corner of the fifth floor, so we also had a balcony on two sides. I can't remember whether we paid extra for a room with mountain views, but it... More

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Senior Contributor
27 reviews 27 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel Butterfly is a nice family setting hotel in Zermatt. We love the downtown location of hotel Butterfly. The kids enjoyed the short walk to the train station. Inside the hotel you have a nice bar to spend some time together. Overall, very cosy & friendly hotel with a magical Swiss touch of hospitality.

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Los Angeles, California
Top Contributor
78 reviews 78 reviews
30 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We selected this hotel on the internet because it appeared to be close to the railway station. We couldn't have been more pleased. It is also close to the main shopping area, restaurants - and everything else other than the ski lifts. Since we were here during the off season we only used the lift once to get up for... More

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Ramona, California, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

If one listed the 20 top hotel satisfaction experiences, the Butterfly would rate excellent in all of them. A hidden benefit is its proximity to the rail station. The hotel staff was outstanding, they went out of their way to be accomodating.

Review collected in partnership with Best Western

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New Delhi, India
13 reviews 13 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Butterfly is a cosy warm hotel, with a very welcome atmosphere. The rooms are very nice, with a very spacious balcony to sit and enjoy your morning/evening tea. The bar is very well decorated and you are served well. The Breakfast is good. Very good value for your money

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Sarnia, Canada
15 reviews 15 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here before we left on the glacier express in May. It was close to the train station. It was our anniversary and they gave us a very nice room. The breakfast was really big with everything you could ever want. The bed was so comfortable. I would go back. It was very quiet for being right in the... More

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Tempe, Arizona
12 reviews 12 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our first impression of this hotel was when we arrived in Zermatt after midnight on the last train and someone called out our name. It ended up being the hotel bartender who had stayed late to meet us at the train station and walk us the block and a half to the hotel to help us get settled in. When... More

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Additional Information about BEST WESTERN Hotel Butterfly

Address: Bodmenstrasse 21, Zermatt 3920, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Valais > Zermatt
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Hotel Butterfly 3*
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Also Known As:
Best Western Butterfly
Best Western Zermatt
Zermatt Best Western

167 photos of this hotel

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Room/suite (18)
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Hotel & grounds (9)
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Bathroom (1)
Other (18)


Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style
#22 Family Hotel in Zermatt #31 Romantic Hotel in Zermatt
Hotel Class
Official Description (provided by the hotel)
The Best Western Hotel Butterfly has a quiet location in the center of car-free Zermatt, a 2-minute walk from the Gornergratbahn train station and the ski bus stop.All rooms at the Butterfly hotel have satellite TV including CNN, coffee and tea-making facilities and are provide with free Wi-Fi.In the evening, you can enjoy a delicious 5-course dinner in the restaurant.The spa area features a Finnish sauna, an infrared cabin, a steam bath and a tanning bed. During the summer, the spa area is available upon request. Massages are also available upon request. ... more   less 
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