Stayed here for two nights recently as part of a package with Swiss Travel service. The first thing to say is that the staff were delightful. The room was spacious and clean as was the bathroom. Easy two minute walk from station. We were originally given a room at one end of the building on the second floor. The patio... More

We had booked this hotel just one night before changing our plan, as it is very close to the train station. The reception is friendly and well response, as we arrived around the midnight. After informed her in the morning of the arrival date, she had prepared everything nicely. The room is very comfort with the good view of mountain... More

Stayed two nights on holiday with my wife. They pick you up from the train station in their little electric bus, but it is really close by and easy to walk ... we easily walked back with our luggage to catch our train when we checked out. Also, the hotel is very close and easy walking distance to everything in... More

Situated just a turn from the main railway station (literally first left and follow the narrow street up) is a cosy and affordable hotel with excellent rooms and food. Checking was fine and our room was delightful, with views of the Alps though not quite the Matterhorn. For that, u would have to opt for hotels across the river on... More

Stayed in the Butterfly as wanted to stay in a hotel that looked like a picture on a chocolate box. My expectations were exceeded. The staff were wonderful. The view from my balcony was breathtaking. I would definitely recommend his hotel for service, friendliness, value for money and many other reasons. Short walk from train station and to restaurants.

The Hotel Butterfly exceeded our expectations for a 3-star hotel, especially in Zermatt which can be quite pricey. We did stay in the off-season which is reflected in the room price. From the moment we walked in we felt welcome and "at home". Efficient check in, fantastic room with a balcony and view. Excellent Wi-Fi. The reception staff were so... More

2nd Stay in Zermatt . First in this hotel. Very smart and stylish .... great value for money. Clean , tidy with efficient staff. View of mountains from our room on 4th floor was breath taking. Good central location two minutes walk from railway station.

I was pleasantly surprised by this hotel. I considered myself lucky to find a any hotel at a reasonable price, but Hotel Butterfly exceeded my expectations. The location is close to the train station (a 5 minute walk--take a right just past McDonald's). I didn't know the hotel had a courtesy shuttle, but it's so close, who needs it? We... More

Hotel was conveniently located. Room was clean with plenty of room for luggage. Staffs were friendly. When they realised that one of the single bed was not made for our triple room, they quickly arrange staff to prepare for us. Thumbs up for the fast and efficient service. Buffet breakfast was good. We requested packed breakfast for the checkout day... More