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All 116 Zermatt hotels

BEST WESTERN Hotel Butterfly

3.0 of 5 Hotel   |   Bodmenstrasse 21, Zermatt 3920, Switzerland
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Ranked #42 of 116 Hotels in Zermatt
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
traveller-semban London, United Kingdom
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306 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

A very late review. Visited Zermatt last year with family and stayed in this Beautiful Hotel for 2 nights. Everything is just perfect. The room is large-balcony is huge-there are a touch of sophistication in the decoration and furnitures. The Hotel is just 2 mins from the Zermatt station and very close to the Matterhorn Railway and the Cable Car... More

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Hong Kong, China
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is conveniently located, within 5 mins walk from train station, while one can still enjoy the peaceful environment as it's not rightly situated at busy street Bahnhofstrase. The breakfast was served with much varieties and many fresh fruits. One drawback was my room was situated at corner, where wifi there was very weak and sometimes unaccessible. As for... More

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Hong Kong, China
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our room is at the 2/F. The room is spacious, resort style and have a balcony. I like its big bathroom which has a wooden shelves so we can well organise our accessories and clothes. Most impressive that kettle is provided in room, Yo! (so strange that kettle is rarely provided in Swiss hotels) Breakfast is good, but coffee is... More

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Buxton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 14, 2014

We stayed for 7 nights in a classic room, half board and cannot fault our stay in any way. The 4th floor room was lovely, with views over roof tops towards the kleiner Matterhorn. It had everything you could possibly need, including tea and coffee making facilities, and anti-slip map for the shower. The information guide in the room said... More

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 3, 2014 via mobile

We stayed here for 2 nights with our young child and couldn't fault a thing, our room was lovely and a really nice timber cot with lovely covers, breakfast was faultless and the waiters in the restaurant very pleasant, we rang from the train staition for a lift not realising it was so close! Felt a bit bad when it... More

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Isle of Man, United Kingdom
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 3, 2014

Best Western Hotel Butterfly, Zermatt, Switzerland. Considering the number of people in the restaurant it was obvious the hotel was not full, so I was very surprize to find the room initially given, was at the very back on the ground floor, very small, no view, had a large tree right in front of it and the balcony was right... More

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Frank S, Manager at BEST WESTERN Hotel Butterfly, responded to this review

Dear Tripadvisor Community, Dear Mr. 37David37, Thank you for your review. You spent 3 nights with us (Friday to Monday) in May 2014. As I have written directly to you by e-mail: I don’t react on personal attacks so I will also just answer your review here on tripadvisor factually. You arrived on Friday and checked in. You booked a... More

Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 1, 2014

This was a friendly hotel located just out of the main shopping area. The staff were very friendly and the room very comfortable. The restaurant served good food at very reasonable prices for Switzerland.

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Dubai, United Arab Emirates
20 reviews 20 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 1, 2014

Good things first - There is a free pick up service from the station, just call from the phone at board outside station and they will be right there . 2. Very near to the main market and train station . literally 2 mins. 3. Nice view from the balcony . 4. Breakfast buffet was good, great options. Things i... More

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Perth, Australia
Senior Contributor
41 reviews 41 reviews
32 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 21, 2014

We enjoyed 2 nights in this recently renovated hotel during late June. The room was spacious with an excellent bed, good linen, plenty of wardrobe space, large flat screen TV, kettle and tea and coffee bags. New carpets and recently painted walls complete the inside living area.The room has adjustable air conditioning. The bathroom was clean, recently decorated, and spacious.... More

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4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 7, 2014

Stayed for the weekend. Would have liked to have a room on a higher floor but really only stayed in the room to sleep. Staff friendly, room clean and comfortable, breakfast buffet was great, close to train station. Pricey but everything is in Zermatt- but the village of Zermatt is worth it!

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Additional Information about BEST WESTERN Hotel Butterfly

Address: Bodmenstrasse 21, Zermatt 3920, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Valais > Zermatt
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Hotel Butterfly 3*
Number of rooms: 61
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Also Known As:
Best Western Butterfly
Best Western Zermatt
Zermatt Best Western

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