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All 116 Zermatt hotels

BEST WESTERN Hotel Butterfly

3.0 of 5 Hotel   |   Bodmenstrasse 21, Zermatt 3920, Switzerland
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Ranked #44 of 116 Hotels in Zermatt
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
PCarter64 Buxton, United Kingdom
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301 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Buxton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for 7 nights in a classic room, half board and cannot fault our stay in any way. The 4th floor room was lovely, with views over roof tops towards the kleiner Matterhorn. It had everything you could possibly need, including tea and coffee making facilities, and anti-slip map for the shower. The information guide in the room said... More

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here for 2 nights with our young child and couldn't fault a thing, our room was lovely and a really nice timber cot with lovely covers, breakfast was faultless and the waiters in the restaurant very pleasant, we rang from the train staition for a lift not realising it was so close! Felt a bit bad when it... More

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Isle of Man, United Kingdom
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Best Western Hotel Butterfly, Zermatt, Switzerland. Considering the number of people in the restaurant it was obvious the hotel was not full, so I was very surprize to find the room initially given, was at the very back on the ground floor, very small, no view, had a large tree right in front of it and the balcony was right... More

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Frank S, Manager at BEST WESTERN Hotel Butterfly, responded to this review

Dear Tripadvisor Community, Dear Mr. 37David37, Thank you for your review. You spent 3 nights with us (Friday to Monday) in May 2014. As I have written directly to you by e-mail: I don’t react on personal attacks so I will also just answer your review here on tripadvisor factually. You arrived on Friday and checked in. You booked a... More

Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was a friendly hotel located just out of the main shopping area. The staff were very friendly and the room very comfortable. The restaurant served good food at very reasonable prices for Switzerland.

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Dubai, United Arab Emirates
19 reviews 19 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Good things first - There is a free pick up service from the station, just call from the phone at board outside station and they will be right there . 2. Very near to the main market and train station . literally 2 mins. 3. Nice view from the balcony . 4. Breakfast buffet was good, great options. Things i... More

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Perth, Australia
Senior Contributor
42 reviews 42 reviews
33 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 21, 2014

We enjoyed 2 nights in this recently renovated hotel during late June. The room was spacious with an excellent bed, good linen, plenty of wardrobe space, large flat screen TV, kettle and tea and coffee bags. New carpets and recently painted walls complete the inside living area.The room has adjustable air conditioning. The bathroom was clean, recently decorated, and spacious.... More

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4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 7, 2014

Stayed for the weekend. Would have liked to have a room on a higher floor but really only stayed in the room to sleep. Staff friendly, room clean and comfortable, breakfast buffet was great, close to train station. Pricey but everything is in Zermatt- but the village of Zermatt is worth it!

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2 reviews
5 of 5 stars Reviewed July 31, 2014

We have spent 4 nights in the hotel in an upgraded mountain view room. The room was excellent with all the comfort we could have. The hotel is situated in a perfect place close to the center of the city. There was some unclearance with the rate of the room which was coming from the nature I have booked the... More

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Sacramento, CA
Top Contributor
53 reviews 53 reviews
20 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed July 24, 2014

We loved Zermatt & this hotel. While we stayed at more charming historic hotels on our 2 week stay in Switzerland, this was the most convenient and gave more amenities that we Americans are used to! Tons of storage in the room & bathroom, robes on request, even an Ipod player! Great lighting, comfy beds, pretty balcony. Great buffet breakfast... More

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18 reviews 18 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed July 20, 2014

This was our second stay at Hotel Butterfly. So conveniently located - around the corner from the train station but quietly tucked away off the main street. Clean, nice staff, great breakfast,free wifi. Our room was spacious and nice , with a little balcony. Great value stay and when we return to Zermatt this is where we will be. Very... More

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Additional Information about BEST WESTERN Hotel Butterfly

Address: Bodmenstrasse 21, Zermatt 3920, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Valais > Zermatt
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Hotel Butterfly 3*
Number of rooms: 61
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Also Known As:
Best Western Butterfly
Best Western Zermatt
Zermatt Best Western

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