We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 116 Zermatt hotels

BEST WESTERN Hotel Butterfly

3.0 of 5 Hotel   |   Bodmenstrasse 21, Zermatt 3920, Switzerland
Hotel website
Hotel deals
Hotel amenities
Save Saved
You added BEST WESTERN Hotel Butterfly to your Saves list
BEST WESTERN Hotel Butterfly
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
93%
Ranked #41 of 116 hotels in Zermatt
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Tony B Brisbane, Australia
  • Overview
  • Reviews (297)
  • Photos (170)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (55)
  • Location
  • More
Write a Review

297 people have reviewed this hotel

Traveler rating
    185
    93
    13
    4
    2
See reviews for
64
152
16
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was a friendly hotel located just out of the main shopping area. The staff were very friendly and the room very comfortable. The restaurant served good food at very reasonable prices for Switzerland.

Was this review helpful? Yes
Dubai, United Arab Emirates
Contributor
14 reviews 14 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Good things first - There is a free pick up service from the station, just call from the phone at board outside station and they will be right there . 2. Very near to the main market and train station . literally 2 mins. 3. Nice view from the balcony . 4. Breakfast buffet was good, great options. Things i... More

Was this review helpful? Yes
Perth, Australia
Senior Contributor
42 reviews 42 reviews
33 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed 2 nights in this recently renovated hotel during late June. The room was spacious with an excellent bed, good linen, plenty of wardrobe space, large flat screen TV, kettle and tea and coffee bags. New carpets and recently painted walls complete the inside living area.The room has adjustable air conditioning. The bathroom was clean, recently decorated, and spacious.... More

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Stayed for the weekend. Would have liked to have a room on a higher floor but really only stayed in the room to sleep. Staff friendly, room clean and comfortable, breakfast buffet was great, close to train station. Pricey but everything is in Zermatt- but the village of Zermatt is worth it!

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We have spent 4 nights in the hotel in an upgraded mountain view room. The room was excellent with all the comfort we could have. The hotel is situated in a perfect place close to the center of the city. There was some unclearance with the rate of the room which was coming from the nature I have booked the... More

Was this review helpful? Yes
Sacramento, CA
Top Contributor
53 reviews 53 reviews
20 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed July 24, 2014

We loved Zermatt & this hotel. While we stayed at more charming historic hotels on our 2 week stay in Switzerland, this was the most convenient and gave more amenities that we Americans are used to! Tons of storage in the room & bathroom, robes on request, even an Ipod player! Great lighting, comfy beds, pretty balcony. Great buffet breakfast... More

Was this review helpful? Yes 1
Iqaluit
Contributor
14 reviews 14 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 20, 2014

This was our second stay at Hotel Butterfly. So conveniently located - around the corner from the train station but quietly tucked away off the main street. Clean, nice staff, great breakfast,free wifi. Our room was spacious and nice , with a little balcony. Great value stay and when we return to Zermatt this is where we will be. Very... More

Was this review helpful? Yes
Mumbai, India
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed July 14, 2014

Most reviews mentioned the location of this hotel to be the highlight as it is really just a 3-5 minutes walking distance from the Zermatt railway station. But just one thing here, is that if you are carrying along with you a lot of luggage, the last 50 meters or so of the way towards the hotel is on an... More

Was this review helpful? Yes
Webster, Massachusetts
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 9, 2014

Only two blocks from the train station, but with lovely mountain views, this was a fine base for our hiking holiday in Zermatt. Our room was very large, in an upper corner of the fifth floor, so we also had a balcony on two sides. I can't remember whether we paid extra for a room with mountain views, but it... More

Was this review helpful? Yes
Amsterdam
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 6, 2014

Hotel Butterfly is a nice family setting hotel in Zermatt. We love the downtown location of hotel Butterfly. The kids enjoyed the short walk to the train station. Inside the hotel you have a nice bar to spend some time together. Overall, very cosy & friendly hotel with a magical Swiss touch of hospitality.

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage BEST WESTERN Hotel Butterfly, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN Hotel Butterfly? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Hotel Butterfly

Address: Bodmenstrasse 21, Zermatt 3920, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Valais > Zermatt
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Hotel Butterfly 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Orbitz, Travelocity, Tingo, Otel, BookingOdigeoWL, Venere and Expedia so you can book your BEST WESTERN Hotel Butterfly reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Butterfly
Best Western Zermatt
Zermatt Best Western

170 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (133)
Viewed
Bathroom (2)
Viewed
Room/suite (19)
Viewed
Hotel & grounds (39)
Viewed
View from room (5)
Viewed
Dining (13)
Viewed
Business center/function rooms (3)
Viewed
Other (52)

Management photos: Courtesy of the property manager

Viewed
All management photos (38)
Viewed
Hotel & grounds (9)
Viewed
Room/suite (6)
Viewed
Business center/function rooms (1)
Viewed
Dining (3)
Viewed
Pool/beach area (1)
Viewed
Bathroom (1)
Viewed
Other (17)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Zermatt with
any amenities

Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style
#23 Family Hotel in Zermatt #29 Romantic Hotel in Zermatt
Hotel Class
Official Description (provided by the hotel)
The Best Western Hotel Butterfly has a quiet location in the center of car-free Zermatt, a 2-minute walk from the Gornergratbahn train station and the ski bus stop.All rooms at the Butterfly hotel have satellite TV including CNN, coffee and tea-making facilities and are provide with free Wi-Fi.In the evening, you can enjoy a delicious 5-course dinner in the restaurant.The spa area features a Finnish sauna, an infrared cabin, a steam bath and a tanning bed. During the summer, the spa area is available upon request. Massages are also available upon request. ... more   less 
Number of rooms
61

Questions & Answers

Questions? Get answers from BEST WESTERN Hotel Butterfly staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer