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BEST WESTERN Hotel Butterfly

3.0 of 5 Bodmenstrasse 21, Zermatt 3920, Switzerland
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Certificate of Excellence 2014
BEST WESTERN Hotel Butterfly
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BEST WESTERN Hotel Butterfly
BEST WESTERN Hotel Butterfly
BEST WESTERN Hotel Butterfly
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331 reviews from our community

Traveler rating
    209
    101
    14
    4
    3
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71
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pozzuoli, Italy
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars NEW via mobile

Amazing service! the rooms were cozy And warm. The staff could not have been nicer. Everything was handled perfectly by the amazing Frank and Simon. What a dream vacation in Zermatt! I cannot say enough about the butterfly ski day. What a unique and wonderful experience. We cannot wait to come back next year.

Was this review helpful? Yes 2
redditch
Contributor
18 reviews 18 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We are biased. This was our 15th visit for a week's skiing and you know it is good when you meet lots of other fellow regulars who ski at the same time of year each season. We all just keep coming back. Very welcoming staff led by Simone and Frank. Comfortable, immaculate rooms, a cosy lounge/ bar area with the... More 

Was this review helpful? Yes 2
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed in four hotels in the recent past in Zermatt and have to say that the Butterfly would be our preferred choice if we ski in Zermatt again which is quite likely. The rooms are comfortable though they do not have double beds which is a pity, the food is good and the location is very convenient for... More 

Was this review helpful? Yes 2
Norn Iron
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Having never visited or experienced Zermatt before, I was recommended by a repeat customer that the Best Western Hotel Butterfly was the perfect place to stay for a great ski week experience and that their Butterfly Ski Week Package offered the best of everything in relation to accommodation, location and skiing. Booking directly with the hotel was very easy. I... More 

Was this review helpful? Yes 7
Coleraine
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My verdict is short and simple: you must visit Zermatt before you die. There is nowhere else in the world to match it. And when you are visiting Zermatt the Best Western Hotel Butterfly is absolutely the best place to say for convenience, friendliness, comfort and a Swiss home-away-from-home. I should know as I’ve stayed at the hotel three times... More 

Was this review helpful? Yes 5
Vancouver, Washington
Contributor
18 reviews 18 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nice view of alps from room and deck off room. Very comfortable bed. Bed was made up European style with just one pillow but had two extra pillows in closet. Swiss chalet feel in cozy lobby with wood burning firplace and also in room due to wood doors and furniture. Near ski slopes,great restaurants and shops in central town location.... More 

Was this review helpful? Yes 2
Llandudno, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Once again, Hotel Butterfly pulled out all the stops on our recent visit. A very warm welcome, friendly staff, great accommodation and fantastic food all combined to create a great holiday experience. The hotel accommodation could not be faulted and the communal areas, lobby, bar and restaurant were all comfortable and welcoming. The Butterfly team create a relaxed environment and... More 

Was this review helpful? Yes 2
Adelaide, Australia
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I am an extremely fussy person with my accomodation. This hotel is so cute. The adorable window boxes surrounding the hotel full of colour the rooms are really comfortable and so cosy and warm. A fantastic view of the Matterhorn from our balcony. Cold outside warm inside the central heating keeps the whole hotel so warm . The restaurant is... More 

Was this review helpful? Yes 2
Ramat Gan, Israel
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Everything was already mentioned by previous reviewers. Our room with a balcony was nice and comfortable. Both meals - breakfast and dinner were delicious. Sauna was great. And free WiFi without which I get withdrawal symptoms was available. We will definitely return.

Was this review helpful? Yes 1
Northern Ireland, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for a second time in Jan 2015 and this little gem of an hotel just gets better......! Fantastic staff, wonderful food, great location. The best value for money hotel to be found in Zermatt.. Well worth a try. Highly recommended.

Was this review helpful? Yes 2
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Additional Information about BEST WESTERN Hotel Butterfly

Address: Bodmenstrasse 21, Zermatt 3920, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Hotel Butterfly 3*
Number of rooms: 61
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Also Known As:
Best Western Butterfly
Best Western Zermatt
Zermatt Best Western
Hotel Style:
#32 Romantic Hotel in Zermatt
#35 Family Hotel in Zermatt

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