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BEST WESTERN Hotel Butterfly

Bodmenstrasse 21, Zermatt 3920, Switzerland
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BEST WESTERN Hotel Butterfly
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379 Reviews from our TripAdvisor Community

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Traveler rating
    236
    120
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    5
    3
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
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Navi Mumbai, India
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I visited Zermatt in April 2015 with my husband. We were there to do our beginner Skiing course. We decided to stay at Best western due to its proximity to the train station. It is barely 2 minutes walk from the sation so you can avoid dragging your bags around. It is a family run hotel with very warm and... More 

Was this review helpful? Yes 1
Kempsey, Australia
Level Contributor
45 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Best Western Hotel Butterfly was offered to my wife and I as part of a selection of hotel choices offered in a Swiss Rail Holiday package. We decided based on the hotels location and published reviews that the Hotel Butterfly would our needs. The hotel is located approx 5 minutes walk from Zermatt's railway station. Its an easy walk... More 

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Llanrwst, United Kingdom
Level Contributor
32 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for a week at the end of June. Very good location - quiet street, but within a stone's throw of the main street. Very clean, with excellent facilities. Most helpful reception . Dining room staff, most of them are Italians, are very friendly, if the service lest them down now and again. But overall a very good week.

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Christchurch, New Zealand
Level Contributor
85 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is close to the train station and the main street with lots of scenery and dining opportunities. We had a nice clean room with a balcony and a comfortable bed. The breakfast was good. The staff were pleasant and helpful.

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Singapore, Singapore
Level Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel with my family in June. The hotel is well sited - almost just round the corner from the Zermatt train station. There were many shops and restaurants nearby so it was really convenient! The hotel had a beautiful traditional Swiss design and it was situated at the foot of a cliff - quite a picturesque setting!... More 

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Orlando, Florida
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was my 1st time to visit Zermatt, Switzerland. I found this hotel thru TripAdvisor. The recommendations were dead on. Wonderful hotel with spacious rooms, good wifi, friendly staff and nice breakfast. It is only 5 minutes from train station which is the only way to get to Zermatt. The hotel will pick you up at train station. Walking distance... More 

Was this review helpful? Yes 3
Dubai, United Arab Emirates
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice modern rooms. Very Spacious. We stayed only for 1night. Very Spacious bathrooms. And beautiful view of the mountains from the balcony. Breakfast was nice with lots of options. Hotel staff was very helpful. Walkable distance to all places around. The hotel offers battery car pickup/drop to the station. Chinese place for food just down the street was awesome for... More 

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Letchworth, United Kingdom
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We couldn't find any faults . The room was very clean , had a lovely balcony with great views. The staff were excellent , very friendly , nothing was too much bother . Food was excellent . Buffet breakfast was good . Afternoon tea and cakes and a superb five course evening meal with a varied menu .. Presentation of... More 

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Belmont, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Best Western Butterfly, met all our experience and we were treated royally. Staff is professional, courteous, friendly and will go out of their way to assist you. I would highly recommend staying at this property.

Review collected in partnership with Best Western

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Bengaluru (Bangalore), India
5 of 5 stars Reviewed 4 weeks ago

If you are travelling to Switzerland for just 1 day, Zermatt is the place to go!! And this hotel will only add to your experience there. Free pickup / drop from train station available (hardly 5 mins though). Well maintained rooms. Super friendly staff. Main city attractions easily accessible by walk.

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