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BEST WESTERN Hotel Butterfly

Bodmenstrasse 21, Zermatt 3920, Switzerland
Hotel amenities
1 room 1 adult
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BEST WESTERN Hotel Butterfly
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451 Reviews from our TripAdvisor Community

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London, United Kingdom
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been coming to Zermatt for almost 40 years often more than once a year, and stayed at most of the hotels at some time or other. The most expensive hotels are of course wonderful but when you are looking for value for money, the Butterfly is the perfect place to stay. The staff are simply wonderful and nothing... More 

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Thank 54richard
Zurich, Switzerland
Level Contributor
99 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here for 2 nights in December for a ski weekend. There is nothing really wrong with this hotel, actually its quite nice but thought that it was very expensive considering the rooms were quite average. Room was clean and bed comfy. Big bathroom as well. Breakfast was nice but not substantial. They were offering a late breakfast for... More 

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Thank Pinkpeonie
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Comfortable, clean, great food and location. Frank, the owner, and all the staff can't be beaten. Had an excellent time and made new friends. Will certainly be back. The skiing in Zermatt is fantastic, albeit a little expensive as expected for the area.

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Thank Jonvom
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We loved this hotel. The room was spacious, well located on a quiet street but very close to train station and restaurants the breakfast was the best we had anywhere during our trip. The view from the balcony was nice and the staff was very friendly and accommodating. Great wifi coverage. And the price was very reasonable. When we go... More 

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Thank SierraMtnsGuy
Isle of Wight, United Kingdom
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Frank & his team at the Butterfly offer five start service at three star prices. We'd thought Zermatt would be too expensive for us. But not at the Butterfly. We booked direct on their January deal. This included an all area (including Italy) ski pass, a brilliant day skiing with Frank & his team, including mid morning hot drink stop... More 

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Thank NDH53
Tucson, Arizona
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Our 2 twin bed room was clean and sufficient for my daughter and me. We arrived and checked in at 4:30 pm. The room below us housed several college aged boys who at this time we're having a party. We asked to be moved , just in case the party raged all night. Betty, the front desk clerk, could not... More 

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Thank Elizabeth & Dau... B
Melbourne, Australia
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Breakfast was to die for and the staff were super friendly! They treated our children like kings! Rooms were clean and comfortable, we had room 303 on the corner - couldn't have asked for anything more!

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Thank Kloebert
Jersey, United Kingdom
Level Contributor
79 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed for 5 days with some friends. Hotel is superbly located a short walk from the main train station and the train up the mountain to Gornergrat. Exceptionally friendly staff and fantastic service. Very knowledgeable and helpful in selecting the days skiing with limited lifts open. Particularly enjoyed Franco's (Italian barman) company in the bar. Clean rooms. Hot and cold... More 

Helpful?
Thank KJH999
Atlanta
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hotel Butterfly is located a few blocks from the train station and is convenient to everything Zermatt has to offer. The rooms were clean and comfortable (though, don't look for a Matterhorn view as only a few are available - but who cares, it's dark when we were in our rooms). The staff is friendly and hospitable and were enthusiastic... More 

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Thank ehslenox
Amsterdam
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed January 8, 2016

We always look at many small details but here we have made a selection for you guys: - You are all very pleasant people what is almost a kind of special nowadays. - The mix of Swiss/Italian/German nationality under one roof gives an additional value. - Nice wine glasses for nice wine to be served and always complimentary ice water.... More 

Helpful?
Thank Amsterdam1975
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