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BEST WESTERN Hotel Butterfly

#40 of 115 Hotels in Zermatt
Certificate of Excellence
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Bodmenstrasse 21, Zermatt 3920, Switzerland
Best prices for: 1 room 1 guest
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BEST WESTERN Hotel Butterfly
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BEST WESTERN Hotel Butterfly
BEST WESTERN Hotel Butterfly
BEST WESTERN Hotel Butterfly
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349 reviews from our community

Traveler rating
    223
    104
    14
    5
    3
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73
172
16
2
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Alexandria, Egypt
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

I spent only one night, but it was wonderful. Very clean and comfortable. Wide room, nicely decorated with a nice bathroom. Breakfast buffet is amazing. Walking distance from train station and village. Good location location in the centre of car-free Zermatt, 10 minutes' walk from the Gornergratbahn train station and the ski bus stop. I arrived late so had my... More 

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Blairsville, Georgia
1 review
5 of 5 stars Reviewed 6 days ago NEW

Only two blocks from the train station, centrally located for walking distance to all of Zermatt. Very nice rooms, polite employees, excellent breakfast buffet, bartender is an absolute charm. Would recommend and would stay there again.

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A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

Loved our stay. Very clean and comfortable. Spacious rooms. Nicely decorated. Patio looks out to the snow capped mountains. was very helpful and friendly. Breakfast buffet is amazing. Walking distance from train station and village. Would recommend to everyone. Nice place to decompress and relax.

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Spacious & clean. Excellent location. 5 minute walk from train station. We booked on line and then walked into the hotel less than 10 minutes later and they were waiting for us. Very friendly and helpful staff. I would strongly recommend this hotel.

Was this review helpful? Yes 1
Mumbai (Bombay), India
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 2 weeks ago

After traveling to 40 countries and staying in over 200 hundred international hotels. I had such an unpleasant experience with this hotel. The property is quite good but some of the senior staff specially manager seriously require customer service training. They have other hotels, it seems that they use other hotel to fetch customer for this hotel and once you... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel made our stay excellent. The food is amazing, all the staff are very nice and approachable! The room was very comfy with a nice bathroom. There is a ski and boot room to store skis and boots so you don't have to keep them in your room. The lobby and bar area is very comfortable. The hotel is... More 

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Kalamata, Greece
Contributor
20 reviews 20 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Once again this was part of our European rail tour. Close to the railway station, this hotel ticked all the boxes. Could not find fault with anything. Because we had an early train to catch we thought we would have to miss breakfast, but they opened 30 minutes early for us. Not many would do that. We will definitely stay... More 

Was this review helpful? Yes 2
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just spent almost a week at the Hotel Butterfly. The room was very comfortable as was the bed. The buffet breakfast was plentiful and full of variety for everyone. The 5 course evening meal was very enjoyable. And then there was the hospitality and service. The manager, Frank, couldn't do enough for us and gave us valuable guidance and advice,... More 

Was this review helpful? Yes 3
A TripAdvisor Member
5 of 5 stars Reviewed March 31, 2015

Stayed her for 10 days skiing in March. Rooms of a good size neat and tidy. Plenty of choice for breakfast, hot and cold. Didn't eat a evening meal there. Bar very nice. All staff hard working. Close to main train station and main part of town. Would stay there again.

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 25, 2015

I visited Zermatt in the month OCT 2014 with my family. Great place and very nice hotel as well. Hotel location is just 200 m from the railway station. Great ambience, supportive staff and amenities. Price is not too high. Affordable, reliable place to stay in ZERMATT

Was this review helpful? Yes 2
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