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BEST WESTERN Hotel Butterfly

3.0 of 5 Bodmenstrasse 21, Zermatt 3920, Switzerland
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Certificate of Excellence 2014
BEST WESTERN Hotel Butterfly
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BEST WESTERN Hotel Butterfly
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310 reviews from our community

Traveler rating
    193
    97
    13
    4
    3
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67
158
16
Business
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Guymon, Oklahoma
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here in September in conjunction with a Glacier Express package. We had a wonderful, large room done in beautiful wood with a soaring ceiling and a beautiful balcony. The bathroom was large also. Dinner here was really superb and breakfast was also wonderful with great hot chololate.We loved everything about the Butterfly !!

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Bangkok, Thailand
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

The hotel is close to the Zermatt train station. The Gornegrat Bahn is just opposite of the Zermatt train station. The hotel is not new, but it has all the facilities and amenities as it is expected. Rooms we booked are nest to one another and have a small balcony. The bed, mattress are comfortable. Should the front desk of... More

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Sivakasi, India
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had a excellent stay in this hotel on 20 oct 2014. Apart from super location, Rooms are very spacious & better than a five star hotel. Staff are very very courteous. View from our Room balcony was very romantic. Bathroom was very spacious & had bathtub. Morning Complimentary breakfast was very very excellent & had lot of items. I... More

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A very late review. Visited Zermatt last year with family and stayed in this Beautiful Hotel for 2 nights. Everything is just perfect. The room is large-balcony is huge-there are a touch of sophistication in the decoration and furnitures. The Hotel is just 2 mins from the Zermatt station and very close to the Matterhorn Railway and the Cable Car... More

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Hong Kong, China
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 10, 2014

The hotel is conveniently located, within 5 mins walk from train station, while one can still enjoy the peaceful environment as it's not rightly situated at busy street Bahnhofstrase. The breakfast was served with much varieties and many fresh fruits. One drawback was my room was situated at corner, where wifi there was very weak and sometimes unaccessible. As for... More

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Hong Kong, China
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 9, 2014

Our room is at the 2/F. The room is spacious, resort style and have a balcony. I like its big bathroom which has a wooden shelves so we can well organise our accessories and clothes. Most impressive that kettle is provided in room, Yo! (so strange that kettle is rarely provided in Swiss hotels) Breakfast is good, but coffee is... More

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Buxton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 14, 2014

We stayed for 7 nights in a classic room, half board and cannot fault our stay in any way. The 4th floor room was lovely, with views over roof tops towards the kleiner Matterhorn. It had everything you could possibly need, including tea and coffee making facilities, and anti-slip map for the shower. The information guide in the room said... More

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Westmeath
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 3, 2014 via mobile

We stayed here for 2 nights with our young child and couldn't fault a thing, our room was lovely and a really nice timber cot with lovely covers, breakfast was faultless and the waiters in the restaurant very pleasant, we rang from the train staition for a lift not realising it was so close! Felt a bit bad when it... More

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Isle of Man, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 3, 2014

Best Western Hotel Butterfly, Zermatt, Switzerland. Considering the number of people in the restaurant it was obvious the hotel was not full, so I was very surprize to find the room initially given, was at the very back on the ground floor, very small, no view, had a large tree right in front of it and the balcony was right... More

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Frank S, Manager at BEST WESTERN Hotel Butterfly, responded to this review

Dear Tripadvisor Community, Dear Mr. 37David37, Thank you for your review. You spent 3 nights with us (Friday to Monday) in May 2014. As I have written directly to you by e-mail: I don’t react on personal attacks so I will also just answer your review here on tripadvisor factually. You arrived on Friday and checked in. You booked a... More

Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 1, 2014

This was a friendly hotel located just out of the main shopping area. The staff were very friendly and the room very comfortable. The restaurant served good food at very reasonable prices for Switzerland.

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Additional Information about BEST WESTERN Hotel Butterfly

Address: Bodmenstrasse 21, Zermatt 3920, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Hotel Butterfly 3*
Number of rooms: 61
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Also Known As:
Best Western Butterfly
Best Western Zermatt
Zermatt Best Western

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