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BEST WESTERN Hotel Butterfly

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Bodmenstrasse 21, Zermatt 3920, Switzerland
Best prices for: 1 room 1 guest
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BEST WESTERN Hotel Butterfly
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BEST WESTERN Hotel Butterfly
BEST WESTERN Hotel Butterfly
BEST WESTERN Hotel Butterfly
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352 reviews from our community

Traveler rating
    225
    105
    14
    5
    3
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73
175
16
2
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Austin, Texas
Senior Contributor
29 reviews 29 reviews
27 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

This was definitely one of the harder hotels i've ever had to find. Zermatt in general doesn't label its streets very visibly and this gem is hidden off the beaten path not far from town. A short walk from the main train station and 5 mins walk to bars, shops and restaurants. If you are going skiing its a solid... More 

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Alexandria, Egypt
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I spent only one night, but it was wonderful. Very clean and comfortable. Wide room, nicely decorated with a nice bathroom. Breakfast buffet is amazing. Walking distance from train station and village. Good location location in the centre of car-free Zermatt, 10 minutes' walk from the Gornergratbahn train station and the ski bus stop. I arrived late so had my... More 

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Blairsville, Georgia
1 review
5 of 5 stars Reviewed 3 weeks ago

Only two blocks from the train station, centrally located for walking distance to all of Zermatt. Very nice rooms, polite employees, excellent breakfast buffet, bartender is an absolute charm. Would recommend and would stay there again.

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Zephyrhills, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Loved our stay. Very clean and comfortable. Spacious rooms. Nicely decorated. Patio looks out to the snow capped mountains. was very helpful and friendly. Breakfast buffet is amazing. Walking distance from train station and village. Would recommend to everyone. Nice place to decompress and relax.

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Spacious & clean. Excellent location. 5 minute walk from train station. We booked on line and then walked into the hotel less than 10 minutes later and they were waiting for us. Very friendly and helpful staff. I would strongly recommend this hotel.

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Mumbai (Bombay), India
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 4 weeks ago

After traveling to 40 countries and staying in over 200 hundred international hotels. I had such an unpleasant experience with this hotel. The property is quite good but some of the senior staff specially manager seriously require customer service training. They have other hotels, it seems that they use other hotel to fetch customer for this hotel and once you... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 4 weeks ago

The hotel made our stay excellent. The food is amazing, all the staff are very nice and approachable! The room was very comfy with a nice bathroom. There is a ski and boot room to store skis and boots so you don't have to keep them in your room. The lobby and bar area is very comfortable. The hotel is... More 

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Kalamata, Greece
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 16, 2015

Once again this was part of our European rail tour. Close to the railway station, this hotel ticked all the boxes. Could not find fault with anything. Because we had an early train to catch we thought we would have to miss breakfast, but they opened 30 minutes early for us. Not many would do that. We will definitely stay... More 

Was this review helpful? Yes 2
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 7, 2015

Just spent almost a week at the Hotel Butterfly. The room was very comfortable as was the bed. The buffet breakfast was plentiful and full of variety for everyone. The 5 course evening meal was very enjoyable. And then there was the hospitality and service. The manager, Frank, couldn't do enough for us and gave us valuable guidance and advice,... More 

Was this review helpful? Yes 3
A TripAdvisor Member
5 of 5 stars Reviewed March 31, 2015

Stayed her for 10 days skiing in March. Rooms of a good size neat and tidy. Plenty of choice for breakfast, hot and cold. Didn't eat a evening meal there. Bar very nice. All staff hard working. Close to main train station and main part of town. Would stay there again.

Was this review helpful? Yes 2
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