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BEST WESTERN Hotel Butterfly

Bodmenstrasse 21, Zermatt 3920, Switzerland
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1 room 1 guest
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BEST WESTERN Hotel Butterfly
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391 Reviews from our TripAdvisor Community

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Traveler rating
    245
    123
    15
    5
    3
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83
192
19
2
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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English first
  • All months
    (391)
  • Mar-May only
    (80)
  • Jun-Aug only
    (151)
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    (82)
  • Dec-Feb only
    (78)
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Midlothian, Virginia, USA
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Hotel Butterfly is everything you would imagine a hotel in a small Swiss village to be--clean, rustic, and most of all, charming. A wood chalet complete with window boxes of purple, blue and gold flowers on the balconies, this hotel is a winner. Rooms are a good size and come with a balcony. Plenty of storage in wall-to-wall closets that... More 

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London, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We chose this hotel for economy and position. We were not disappointed. All Staff really friendly and helpful Food varied and well presented (especially deserts) and alternatives always available. Spotlessly clean. Comfy beds, English TV Channels

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Colombo
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Realy nice hotel, spacious rooms, very helpful staff, great breakfast, superb location, reasonably priced too. What more can one ask for? The station is a very short walk away and the hotel also provides a electric golf carrt style buggy if need to move your luggage etc.

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York, United Kingdom
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Having read reviews on TripAdvisor we were looking forward to our stay & were not disappointed. It's located a few minutes walk from the train station (although they collect you from the station in the electric taxi) and from the main street, close to the Gornergrat railway too. Our twin room was a good size, spotlessly clean (serviced each day)... More 

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Perth, Australia
Level Contributor
56 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed 2 nights in August. Met at Station by Hotel "bus", small but very function and in suiting with environment. Very well located, and really only 150-200m walk from station and less to main shopping street, museums etc. Staff excellent Helpful, nothing too much trouble. Could not fault Room large, clean, view to mountains, nice balcony with room for 2... More 

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Bengaluru (Bangalore), India
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

lovely hotel situated in midst of snow covered mountains with some excellent and friendly staff! hotel is situated at a distance of 5 min walk from the railway station and facilities like pick up and drop are available. reception area with fireplace and a small restaurant is beautiful!

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Chicago, Illinois
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very close to the Zermatt Train station and the shopping centers. Since Gornergrat Bahn is also next to Zermatt Station... it is also near to it. There is a COOP just a block away. I like the breakfast selection and the waiters/waitresses are also very helpful. The only negative is the elevator that's very tight esp. to carry any luggage.... More 

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Canterbury, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We travelled with Inghams and found the hotel ideal. Five course evening meal excellent, and very efficiently served. Water on the table. Breakfast buffet with super bacon or sausage and scrambled (more omlette than scrambled actually, but healthier for it :-), lovely cheeses (Gruyere, Emmental, Brie), cold meats, fruit salad, yoghurts, muesli etc. was first rate too. Superb cakes from... More 

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Navi Mumbai, India
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I visited Zermatt in April 2015 with my husband. We were there to do our beginner Skiing course. We decided to stay at Best western due to its proximity to the train station. It is barely 2 minutes walk from the sation so you can avoid dragging your bags around. It is a family run hotel with very warm and... More 

Was this review helpful? Yes 1
Kempsey, Australia
Level Contributor
72 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The Best Western Hotel Butterfly was offered to my wife and I as part of a selection of hotel choices offered in a Swiss Rail Holiday package. We decided based on the hotels location and published reviews that the Hotel Butterfly would our needs. The hotel is located approx 5 minutes walk from Zermatt's railway station. Its an easy walk... More 

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