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All 61 Zermatt accommodations

Matterhorn Hostel

1.0 of 5 Hostel   |   Schluhmattstr. 32, Zermatt 3920, Switzerland
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87 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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English first
11 reviews 11 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We booked a room for 3, but ended up in a dormitory to ourselves. No curtains, only one scratchy blanket, but the sheets and pillowcases were very clean. The showers were in the basement, and had no real space to hang anything, but they worked. I did expect a higher standard, being in Switzerland, and glad we were only there... More

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ZPApartments, Host at Matterhorn Hostel, responded to this review

Thank you Jean for your comment to help us to improve the service. We always try to give the most spacious available to the guest, so they can feel well. The blanket we provide is made of woolen and we suggest for own comfort to bring a linen or sleeping back. Whereby we provide linen and towels for a laundry... More

London, United Kingdom
1 review
1 of 5 stars Reviewed February 13, 2014

First of all, don't arrive between 10-4 otherwise you'll be waiting to check in with quite possibly the most hostile and unforgiving Swiss I've ever met. You know how children's tree houses are all cute and rustic with odd material everywhere, looking all eclectic? Yeah, we'll not so cute when your hostel has been made in the same fashion. Good... More

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ZPApartments, Host at Matterhorn Hostel, responded to this review

Dear Larakave, First, thank you for your honest comment. Our check-in period is from 4pm onwards. As our guests you are able to deposit luggage before check-in time. The same after check-out time. Further on we are offering a public rest room with seating and dining area, a fridge, hot water heater, cutleries etc… If you want us to heat... More

Basel, Switzerland
1 review
4 of 5 stars Reviewed January 21, 2014

Half the reports here are written by idiots. This place has cheaply done dormitory rooms and unisex bathing facilities with troughs as wash basins and showers in small closed cabinets. It's basic and the staff are friendly. You're close to all the skiing and you're in one of the nost exculsive resorts for less than 40 Francs a night. The... More

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12 reviews 12 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed December 16, 2013

I stayed here last wk end with a friend, it's a very poor experience. I am used to hostel so I know what to expect, this one was horrible. The room has a bunk bed, the small electric heater was off when we entered and despite it was on all night long I had to sleep with my skiing gear.... More

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Guelph, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 23, 2013 via mobile

Tamara the receptionist is phenomenal. Amazing location close to the lifts and town centre. The other reviews don't represent this hostel well. If you want a cheaper place to stay in zermatt this is the place to go.

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5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 17, 2013

The worst property I ever stayed. The rooms are dirty staffs are terrible and very arrogant.The toilets were terrible rooms were very congested and dirty. Room heater was not working and also bed was not comfortable. Overall a terrible place to stay and not advisable for any kind of holiday

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Dubai, United Arab Emirates
Top Contributor
55 reviews 55 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed October 30, 2013

It's a nice wooden cottage like hostel so don't expect more. - it's the cheapest accommodation in zermatt - we rented a private room with 2 bunk beds as a couple in the floor below reception and bar - it's not easy to sleep as people are very noisy in the bar upstairs and noise passes unfiltered through wooden floors... More

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ZPApartments, Manager at Matterhorn Hostel, responded to this review

Hello, we offer the cheapest accomodation in very expensive and luxury Zermatt. All descriptions of our Hostel are well seen on the different plattforms. It is a Hostel, shared dormitories with shared bathroom - thats it and some private rooms. Basic accomodation for all fanatics of the mountains who are not able to afford a Hotel, for example the Hotel... More

Zurich, Switzerland
3 reviews 3 reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed September 3, 2013

If you book this hostel through hostelworld.com, you'll be told that you can cancel without penalty up to 24 hours before the arrival. Only after having finalized the booking they'll tell you that the hostel, instead, charges you the full amount if you cancel within 14 days. When I tried to ask for explanations (and my money back) I got... More

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ZPApartments, Manager at Matterhorn Hostel, responded to this review

Good evening, thank you for your review. Please contact hostelworld.com - they are the only responible for the cancelation policies shown on their website. Hope to see you in Zermatt one day - Regards Philipp More

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 22, 2013

I booked this place because of the reasonable prices, but the location and the facilities were more than adequate. If you are booking a trip to Zermatt and are concerned about cost (as you should be unless you're filthy rich), you will find that the Matterhorn hostel has the best prices in town. Add this to the fact that it's... More

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Nottingham, United Kingdom
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 15, 2013

Ok so let's not forget this is a basic hostel and the main thing here is the location. Sat in the shadow (almost) of the matterhorn the location of this hostel is the pulling power it has. So the rooms are basic and rustic, no curtains which sucks due to the sun rising super early! The toilet wasn't fixed to... More

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Additional Information about Matterhorn Hostel

Also Known As:
Matterhorn Hotel Zermatt
Matterhorn Hotel
Address: Schluhmattstr. 32, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Valais > Zermatt
Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #39 of 61 Specialty lodging in Zermatt
Price Range (Based on Average Rates): $
Hotel Class:1 star — Matterhorn Hostel 1*
Official Description (provided by the hotel):
The Matterhorn Hostel provides the perfect accommodation in winter and summer for low budget travelers. We are well located in Zermatt which is not only a picturesque village but also one of the top-ranked ski resorts in Europe. The great location gives our guests great access to the mountains. The ski slopes, hiking and biking trails are only a hundred meters away.Our rooms are clean, cozy and comfortable. Toilets and showers are shared.We also have a bar and a restaurant (closed in off season; see Sparky's Bar for opening times) as well as Wi-Fi and free Guest Computer.You will find a pleasant and warm atmosphere in our rustic timber house (built in the 1960s). Our friendly and helpful staff will try and make your stay as comfortable as possible. There is no curfew so you can explore the resort at your own pace. ... more   less 
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