We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Matterhorn Hostel

Schluhmattstr. 32, Zermatt 3920, Switzerland
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with getaroom to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Matterhorn Hostel
View Map
Add Photo Write a Review

119 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    5
    21
    15
    18
    60
See reviews for
15
34
17
Business
0
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (119)
  • Mar-May only
    (30)
  • Jun-Aug only
    (40)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (24)
All months
Perth, Australia
Level Contributor
367 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 192 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hostel is one of the worst that I've stayed in. It is very expensive and for the price you would certainly expect better facilities. It's very shameful of the owners to see so many bad reviews on here yet not do anything to change it. If it were my hostel i would be ashamed to do business with such... More 

Was this review helpful? Yes
Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Amazing location just dont think skimping the high accommodation costs will make it something you'll enjoy. Advertised as 6 bunk i was placed in an overcrowded shipping container like room crammed with 8 steel pile bunks with the thinnest foam mattress i have ever encountered in 20 years of traveling. This over timber slats which you can feel as you... More 

Was this review helpful? Yes

Travelers are raving about these Zermatt hotels

4 of 5 stars
Show Prices
4 of 5 stars
Show Prices
5 of 5 stars
Show Prices
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

It is like you have wandered into an old military barracks. Bad (old) beds and cabinets, small and not to clean showers and bad (free) wifi (often did not work). Poor maintenance and cleanliness. I can only say - be sure to avoid this place....

Was this review helpful? Yes
Niteroi, RJ
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Dude, if you are alone and need just a bed in Zermatt, well you may try your luck! If you are with someone else, anything is going to be better! We arrived at 16:30 and there was nobody at the reception! The place is a mess, looks and feels dirty! We paid 90 francs for a room with just a... More 

Was this review helpful? Yes
Helsingborg, Sweden
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed July 21, 2015

I have visited Zermatt with my wife, kid and mother. When I booked this was the only available property within my budget. So, was a bit worried to stay in a hostel with small kid and elder mother. The location is a bit away from Railway station but near to the ropeway station. The building is a bit old and... More 

Was this review helpful? Yes
Port Coquitlam, Canada
Level Contributor
93 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed June 17, 2015

I'm not sure how they managed to fit a hostel in such small of a space, but they did. When there is more than 1 person on the stairs, you literally have to squeeze by one another. The location is good, right in the heart of Zermatt. Also, only a 10-15 minute walk from the train station The wifi can... More 

Was this review helpful? Yes
Bengaluru (Bangalore), India
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed June 14, 2015

Building is very old, very congested place,no proper ventilation ,old Cots ,Very dirty place,no breakfast, poor maintenance,place was difficult to locate,please avoid it if u can.Not worth for the money .

Was this review helpful? Yes
ZPApartments, Leiter Front Office at Matterhorn Hostel, responded to this review

Hello Thejasvi, we are really sorry to hear that you ve had such a bad time here. We are a low budget accomodation in an otherwise very expansive town. The building is old yes but please let me point out that we have a cleaner going thru the whole place everyday. Also we do over breakfast (may be there was... More 

1 review
2 of 5 stars Reviewed June 7, 2015

Cheap enough considering your in Zermatt. We were in an 8 bed dorm. Was pretty tight with just 6 people. Old school lockers size was good enough for valuables though. Good enough though for a bed to crash in as you're in Zermatt to be outside for the hikes, views and snow of course. Nice host too. The bar looked... More 

Was this review helpful? Yes
Tampere
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed May 17, 2015

Went to Zermat for hiking with friends. We only needed a place for 3 persons to crash for the night. Anything else would have costed at least double the price (33 CHF) and we didn't really have any other requirements. It's now low season in Zermat and most of the places are closed, but the hostel was quite full. Rooms... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 12, 2015

I don't get all the negative reviews, it's a bed for $39 in Zermatt, where else are you gonna find something even double that price? Location is good, probably a 10 min walk from the train, the bathrooms were sufficient, good internet, and only a couple minutes walk from the slopes. The staff was friendly and helpful. The linens were... More 

Was this review helpful? Yes 1
ZPApartments, Manager at Matterhorn Hostel, responded to this review

Thank you for your comment. Like you said, in this area everything is expensive. Workmanship of technicians etc cost us per hour more than you pay for the bed per night. It is so expensive because of two reasons, he can work maximum of 6 month due to the seasonal conditions in a year and we are still in the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

30 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (16)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (2)
Viewed
View from room (1)
Viewed
Bathroom (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Other (14)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Zermatt hotels
0.2 mi away
Hotel Berghof Zermatt
Hotel Berghof Zermatt
#52 of 110 in Zermatt
4.5 of 5 stars 50 reviews
0.2 mi away
Le Petit Hotel
Le Petit Hotel
#61 of 110 in Zermatt
4.5 of 5 stars 313 reviews
0.2 mi away
Hotel Stockhorn
Hotel Stockhorn
#98 of 110 in Zermatt
4.0 of 5 stars 20 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Hotel Silvana
Hotel Silvana
#24 of 110 in Zermatt
4.5 of 5 stars 99 reviews
0.2 mi away
Zermatt Youth Hostel
Zermatt Youth Hostel
#13 of 71 in Zermatt
4.0 of 5 stars 93 reviews
0.6 mi away
Hotel Bahnhof
Hotel Bahnhof
#10 of 71 in Zermatt
4.0 of 5 stars 66 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay