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Sunstar Style Hotel Zermatt

Untere Mattenstrasse 50 | 3920 Zermatt, Zermatt 3920, Switzerland
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1 room 1 adult
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Sunstar Style Hotel Zermatt
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249 Reviews from our TripAdvisor Community

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Utrecht, The Netherlands
Level Contributor
39 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Sunstar is a nice hotel in Zermatt. It's about five minutes walk from the train station and the top of the main street, so the location is pretty good. We only stayed one night, so didn't have much opportunity to sample all of the hotel amenities, but what we did see we liked. The hotel has free wifi and... More 

Helpful?
Thank Mark B
Sydney, New South Wales, Australia
Level Contributor
58 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed December 6, 2015 via mobile

Hotel is more suitable for couple as the bath tub is in the middle of the room and about a metre away from your bed. I understand there is a normal room as well, but if you happen to get the one i mentioned earlier and you are not a couple, it will be awkward. Otherwise it is a nice,... More 

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Thank 09S
Etten-Leur, Noord-Brabant, Netherlands
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 25, 2015 via mobile

The room with a view of the matterhorn was simply stunning. The kingsize bed was nice and firm. The shower, no bath was really great. The art on the wall was a nice touch. But that was not all, when I put out the light I was treated with a glow in the dark starry night. Breakfast was exactly what... More 

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1 Thank TeusRenes
Florida
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 16, 2015

The hotel is in a great location, near everything. The staff was very friendly and welcoming. I wish I knew the name of the gentleman who checked us in - he was new to the hotel (but not the Sunstar brand). He spoke perfect English and was very accommodating after an apparent error with our reservation through a third party.... More 

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Thank southernstate
Level Contributor
2 reviews
4 of 5 stars Reviewed November 15, 2015

I had reserved a single room and requested to have the Matterhorn view room. It turned out that I had another trip-mate wanted to join. I emailed the hotel and asked if it was possible to have the second person in the room. They were very responsive and replied with positive answers. The extra person just needed to pay the... More 

Helpful?
Thank jpatyl2003
Tokyo, Japan
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed November 8, 2015

Very good hotel , and I want to stay next time . But the bath is bad for us . And I want to use the pot in the hotel room . 2015年10月、母と私のふたりで2泊を利用しました。 1泊あたり24000円強という宿泊料金で、2日目は後述しますが部屋の変更のため、30アランを追加支払いしました。 基本的にはよいホテルでした。駅から近いしスタッフさんの接客もあたたかです。 朝食はよかったです。部屋からのながめも素晴らしいです。大きなベランダにイスとテーブルがあり、のんびりと景色が楽しめます。 プールとサウナがあります。ただ男女共用なので、水着の準備が必要と思います。けれど、欧米系の女性がバスタオルを巻いたままの姿にて、利用もしておられました。 残念な点ですが、私たちはエキスペディアで、マウンテンビューの部屋を予約したはずでしたが、最初に案内された部屋はマッターホルンとは反対側でした。その部屋からもそこそこながめはよかったのですが、2日目はマッターホルン側の部屋に変更をお願いしました。 すると部屋の変更のために、1泊あたり30スイスフランの追加料金の支払いが必要でした。こじん的には高額と思えました。 また、私たちはマッターホルン側でない部屋と、マッターホルン側のふたつの部屋を利用しましたが、共通してバスルールが使えないものでした。バスタブが部屋のまんなかにあったり、シャワールームがガラス張りだったりして、部屋の中から丸見えなのです。新婚旅行者ならともかく、親子や、まして男性同士の旅行者だとしたら、絶対に使えない部類のバスルームと思います。 また、部屋にポットがありません。コーヒーやお茶の準備もありません。何しろ食費が高額なスイス。そこで近所のスーパーでカップ麺などを購入して食べたかったのですが、ポットがなくてお湯がわかせないので、あたたかいものを室内で飲食することはできませんでした。 また、室内のスリッパですが、最初の部屋には準備されていましたが、2日目の部屋にはスリッパがありませんでした。部屋によってスリッパがあったりなかったりは、どうなのかなあと、疑問でした。 素晴らしさの中に残念な印象が残っていますが、再びツェルマット訪問をするとしたら、再び利用したいホテルかとも思えます。

Helpful?
Thank Jibanyan
Mumbai (Bombay), India
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 31, 2015

We stayed at the Sunstar hotel in July. This is an absolutely fantastic place, very close to most of the attractions. The views of the majestic Matterhorn from the room are unforgettable. The service was also very good and the staff very helpful, always assisting us with a smile. I would recommend this hotel to everyone.

Helpful?
Thank Ramc108
Los Angeles, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 20, 2015

We had a double with a balcony facing the Matterhorn (if it hadn't been cloud covered all week). We loved the friendly and prompt service, the excellent breakfast buffet and the pool/hot tub/wellness area. The location is in walking distance to the train station and they'll be happy to shuttle to and from the station as well. Hiking paths and... More 

Helpful?
1 Thank eastofalameda
SF
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed August 1, 2015

This hotel is centrally located and beautiful inside. The rooms are lovely, the breakfast area is lovely, just well done. Everything was spotlessly clean and all the staff was very helpful. The shower/bath is in the middle of the room as many reviews note and they state this in their emailed offer as well. Not a problem for us, but... More 

Helpful?
Thank orbital
Zurich
Level Contributor
66 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed July 30, 2015

Location: 10 min walk from the train station and Gornergrat, 5 min walk to Sunnegga, there's a Denner close by. Fairly convenient location close enough to everything but without the hustle bustle of the main streets. Rooms: small and clean, had a separate bathroom with shower (suitable for disabled people), glow in the dark stars on the ceiling are a... More 

Helpful?
Thank fried_burger
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