just back from Zermatt-our first trip to this resort town.. Zermatt is a pretty village;a bit difficult to get to by road but lots to offer in terms of skiing.Our stay at Zermatterhof was an extremely pleasant experience.My wife and I travel to Alpine resorts every winter for the last 20 years.In doing so, we had the oppurtunity to try... More

Our stay at the Zermatterhof was everything we hoped it would be and as always in these situations it was primarily due to the warmth and delightfulness of the staff. We say primarily because the hotel was pretty amazing too. Although large and certainly Grand, the hotel retained a personal feel both in the rooms (the main dining room for... More

I can not possibly write enough to express what a fabulous time I had at the Zermatterhof. From beginning to end the staff was fabulous, helpful, sincere, and knowledgeable. I was treated like a king during my entire 7 night stay. The hotel is an antique gem, meticulously maintained without a single detail over looked. Breakfast fantastic, and staff extremely... More

One of the only 2 five-star grade hotel in zermatt, but I feel, it's some short to 5-star grade. We stayed in delux double room, it was noisy, quite small, especially bath-room & tub. Furnitures looks old, were not luxuarious and even made creaking sounds. Fortunately, the weather was so clean, so we could see the Matterhorn at our balcony,... More

Amazing hotel and worth every penny. Elias at the concierge desk is great. The whole staff is friendly and attentive. If you are wondering about the included breakfast buffet, don't, it will make you late for the ski lifts.

We stayed here for four days as a family. The breakfast is good by European standards but seemed to be limiting when one returned for several days as it was the same thing everyday. The hotel is manned by a very friendly young staff. It is a bit further on the edge of Zermatts Main Street but this is good... More

I stayed at the Grand Hotel Zermatterhof for the first time in early September. At the start of my holiday, I wanted to experience some of the delights that I had heard others talking about and I was not disappointed! I arrived after a 30 hour non-stop journey from Australia to be greeted warmly and professionally. The wonderful staff at... More

if you want to be in the good old times then go to this place. Horse cariage and all this stuff out of the 19th century tourism in the Alps. A large dining room with chandeliers would have been more appreciated without the tourists in jogging cloth offending someone's eyes, but that is how the 21rst century meets la Belle... More

Checked into room..opened window and there She was! Great buffet breakfast. Wonderful indoor pool with terrace that Views Matterhorn. Free wi-fi Beautiful rooms with quality bath products. Nespresso machine. Alphorn concert out front. Do fondue(meat&cheese)