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All 118 Zermatt hotels

Grand Hotel Zermatterhof

5.0 of 5 Hotel   |   Bahnhofstrasse 55, Zermatt 3920, Switzerland
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Grand Hotel Zermatterhof
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91%
Ranked #42 of 118 hotels in Zermatt
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 weeks ago
Joanne M Sheffield, United Kingdom
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121 people have reviewed this hotel

Traveler rating
    82
    28
    4
    4
    3
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31
38
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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English first
Sheffield, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

We visited the hotel on 20/03/14. We were staying in another hotel in zermatt.I wanted somewhere special to celebrate my husbands birthday.I chose the zermatterhof on its reputation and 5 stars. Although this doesn't always mean great service in all hotels of this standard I walked into the hotel as a nonresident. I was treated so well by the reception... More

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Zug, Switzerland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My parents and I stayed at the Zermatterhof for four nights and we had a fabulous time. The location is great - close to the station and in the centre of the resort. The staff are extremely attentive, friendly and a credit to the hotel. This factor alone would encourage me to return to the hotel as recently I have... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I recently returned from a fabulous stay at the Grand Hotel Zermatterhof. It is an amazing alpine property with several excellent restaurant choices, breakfast fit for a king (get the banana pancake and crepes!), impeccable service, and excellent spa facilities. I loved the central location. The staff were always friendly and more than willing to help and go out of... More

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Cernica, Romania
2 reviews
5 of 5 stars Reviewed March 7, 2014

Zermatterhof have everything you need if you plan a luxury stay in Zermatt, from perfect location, nice rooms, excellent food, very good services and a good piece of history. Zermatt itself is a unique mountain resort very beautiful and very well maintained, and Zermatterhof stays as a perfect example.

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Nairobi, Kenya
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 5, 2014 via mobile

I have stayed several times in this hotel and every time I look forward to coming back. A lovely and very traditional hotel, with very high standards. Great bar, restaurant and spa/fitness facilities. The location is excellent, right on the walking street. The rooms are spacious and nicely decorated. The ambiance is just magical. You shouldn't give it a miss... More

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Rumson, New Jersey
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 21, 2014

Just got back from spending a week with my wife at the Zermatterhof and i must say that we were totally impressed with this property and it's staff. The service, attention to detail, accommodations and the facilities were exceptional and as a result our stay was excellent. Of course, it didn't hurt that the ski conditions were as good as... More

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Andorra la Vella, Andorra
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 17, 2014

We were greeted at Zermatt train station by the hotel’s horse and carriage transfer which carried us the five minute journey, through the snow-covered main street, to The Grand Zermatterhoff. We were greeted by a friendly concierge who took care of luggage while we checked in. The reception staff were very friendly and efficient, offering us a welcome glass of... More

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MyMatterhorn_com, General Manager at Grand Hotel Zermatterhof, responded to this review

Dear Ms McDonald, We are very pleased that you and your partner had a pleasant stay at the Grand Hotel Zermatterhof especially as you were celebrating your partner’s birthday. At the same time, I would like to apologize for all the inconveniences you experienced at breakfast. Breakfast is a very important part of all the services offered in a hotel... More

Chichester, United Kingdom
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 9, 2014

If someone says that a hotel is really luxurious they often are describing the building. For true luxury there has to be that special combination of a brilliant management, professional and caring staff, and a luxurious building. The Zermatterhof achieved this superbly and surpassed my expectations. I have travelled widely, and have stayed in some of the highest rated hotels... More

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Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 5, 2014

We stayed at the Grand Zermatterhof for the last four nights of our Austrian and Swiss ski holiday. Our other hotels were all first class but the Zermatterhof was a clear level above the rest. Having been to Zermatt several times in the past staying at the Grand Zermatterhof was something we had wanted to do and the experience certainly... More

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Prague, Czech Republic
2 reviews
5 of 5 stars Reviewed January 28, 2014

We have spent with my wife a great skiing week in Zermatt and stayed in Grand Hotel Zermatterhof. We generaly travel a lot, so can compare accommodation and services of the same quality level. Hotel itself is true representative of "The Grand Hotel" type, solid building, nice rooms, large dining room, good breakfast, strong wifi network, etc. Nevertheless, we were... More

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Additional Information about Grand Hotel Zermatterhof

Also Known As:
Grand Hotel Zermatt
Address: Bahnhofstrasse 55, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Valais > Zermatt
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool
Hotel Style:
#1 Business Hotel in Zermatt
#4 Spa Hotel in Zermatt
#8 Ski-In / Ski-Out Hotel in Zermatt
#18 Family Hotel in Zermatt
#26 Luxury Hotel in Zermatt
#36 Romantic Hotel in Zermatt
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Grand Hotel Zermatterhof 5*
Official Description (provided by the hotel):
Die Dimensionen des Seins erweitern Wenn Sie vom Grand Hotel Zermatterhof zur Spitze des Matterhorns blicken, erweitert sich Ihre Vorstellung von Grosse und Erhabenheit. Wenn Sie die Gastfreundschaft des Grand Hotel Zermatterhof in Anspruch nehmen, erweitert sich Ihr Begriff von Hotellerie: Sie finden bei uns Noblesse und Herzlichkeit, Stil und Lebensfreude, Eleganz und Sportlichkeit vereint. Der selbstverstandliche Komfort unseres traditionsreichen Hauses und die krauterduftende Alpenluft regenerieren den Geist und offnen die Seele fur neue Dimensionen des Seins. Ich freue mich, Sie bei uns personlich kennen lernen zu durfen. Rafael Biner, Direktor ... more   less 
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