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Grand Hotel Zermatterhof

5.0 of 5 Bahnhofstrasse 55, Zermatt 3920, Switzerland
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Certificate of Excellence 2014
Grand Hotel Zermatterhof
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Grand Hotel Zermatterhof
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156 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Geneva, Switzerland
3 reviews 3 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Good afternoon, Your hotel is very cosy and a paradise at Zermatt. Since the Reservation made by Matt, explaining all the details on how to arrive in Zermatt and giving us the option to pick us up from the train station. Agnieszka with her beautiful smile and manners that welcomed us very cosy at the train station. Sven and all... More 

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Lausanne, Switzerland
14 reviews 14 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed 2 nights at the Zermatterhof in August 2014 because I was attending the Swiss Food Festival that runs each year in Zermatt, and this hotel is just a couple minutes walk from everywhere. Even though beyond time, serial-instagramers, selfie addicts and bloggers may want to know that they will find a safe heaven in this hotel. When I... More 

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Atlanta, Georgia
12 reviews 12 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 4, 2014

This is a spectacular hotel right in the heart of this charming town. This is luxury at it's best. The rooms are like being in an updated castle. The views are rugged and beautiful; with the Matterhorn as the centerpiece. The cobblestone roads are car less which makes the experience so charming. The room service is great, and the ding... More 

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 3, 2014

I have stayed here twice, both times it was a stunning hotel and experience. Try to get a room with a view of the Matterhorn. The staff is just charming and helpful and not overbearing. Just outstanding!

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Birmingham, Alabama
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed October 2, 2014

The Grand Hotel Zermatterhoff is the nicest hotel I have ever stayed at with the exception of the Grand Floridian at Disney World. The hotel is beautiful, the staff very courteous, the amenities incredible and the view of the Matterhorn from my balcony was breathtaking. The Swiss staff had to get used to my "Southern" English but I had a... More 

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Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 17, 2014

I love this hotel. I come to Zermatt every year and I stay here every year. The staff is professional, courteous and very willing to help accommodate your requests The location is unbeatable in my mind and I have visited in both summer and winter. I prefer to be in town after a day of skiing so I don't have... More 

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Madisonville, Kentucky
15 reviews 15 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 12, 2014

What a surprise! this hotel has the best view of the matterhorn in the whole town. It's location was center to all shopping, hiking, and day trips up to the mountain. The staff was the best in switzerland, well enzo and his staff in luzurn( switzerhoff) is a tie.Great breakfast with antonio at the helm. The chiming bells of the... More 

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Houston, Texas
Top Contributor
64 reviews 64 reviews
36 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed September 6, 2014

This was my second stay at this hotel. Everything about it is truly 5-star, from the service to the rooms to the views and location. I highly recommend staying there. Be aware that this hotel is right next to the town church, and the bell tower rings a lot. And by a lot, I really mean a lot (perfectly normal... More 

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Paris, France
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 30, 2014

Everything was perfect. Everything is very clean and spacious. Friendly staff. Wide range of skincare. High quality of cosmetic products (Cellcosmet, St Barth...). Definitely, the best spa in Zermatt.

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1 review
5 of 5 stars Reviewed August 22, 2014 via mobile

From the moment I was collected at the station this was 5 days in a wonderful hotel. The room was modern and comfortable, the supply of fruit and soft drinks in the room, a great breakfast choice, a super pool I seem to have free run of, and Sven who was a super concierge. Great value too - found on... More 

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Additional Information about Grand Hotel Zermatterhof

Address: Bahnhofstrasse 55, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Grand Hotel Zermatterhof 5*
Number of rooms: 78
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Also Known As:
Grand Hotel Zermatt
Hotel Style:
#1 Business Hotel in Zermatt
#10 Family Hotel in Zermatt
#11 Ski-In / Ski-Out Hotel in Zermatt
#14 Spa Hotel in Zermatt
#19 Luxury Hotel in Zermatt
#49 Romantic Hotel in Zermatt

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