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Grand Hotel Zermatterhof

#31 of 110 Hotels in Zermatt
Certificate of Excellence
Bahnhofstrasse 55, Zermatt 3920, Switzerland
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Grand Hotel Zermatterhof
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232 Reviews from our TripAdvisor Community

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Traveler rating
    168
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here for a few nights while we were honeymooning throughout Europe. This was, without a doubt, our favorite hotel. Aside from the quality of the amenities, which was to be expected from a 5 star hotel, the service and attention to detail was superb. The staff (from the front desk to the restaurant to the... More 

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Colwyn Bay, United Kingdom
Level Contributor
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at the hotel for five nights in a suite with a terrace looking out to the Matterhorn. The hotel restaurant and terrace offered good food at very reasonable prices and the service from all of the staff was very friendly and capable. The swimming pool was fantastic and also had views of the Matterhorn. I had a birthday... More 

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California
4 of 5 stars Reviewed 2 weeks ago

The first thing that struck us was the level of professionalism and great service from all personnel from front desk to bar, restaurant and the driver. The location, the views and ambiance was great. The breakfast buffet was definitely one of the best we have had. The only negative was the lack of air-conditioning in the room made it less... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

We had a room with a view of the Matterhorn from our balcony and it was fantastic. The hotel is in perfect condition and the service was really great. Turn down service was done nightly and the room was always prepared properly, request for extra pillows and blankets was taken care of immediately by a very friendly staff, I would... More 

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Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family of five (three teens) just finished a three night stay at GHZ. We had a great time and the hotel was great! The town of Zermatt is quaint and wonderful and GHZ fits right in. It is very conveniently located in the heart of the village and right next to numerous shops and restaurants. It's terrace lounge is... More 

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2 reviews
5 of 5 stars Reviewed 3 weeks ago

We just finished a 3 night stay at this wonderful hotel. I had kept the possibility of being picked up at the train station by horse and carriage as a surprise for our teen daughter. What an amazing start for our stay in Zermatt. We had a spacious suite. Very gracious and helpful staff in all areas of the hotel... More 

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Vienna, Austria
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

As always Zermatterhof, my favored for class and professionality, service is authentic, rooms are perfect in all details, bar, hall and pianobar a pleasure to sit around. This is real art of hospitality

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Zug, Switzerland
Level Contributor
87 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed June 22, 2015

Stayed at the Grand Hotel Zermatterhof for two nights. Zermatt is fabulous because it's a wonderful Swiss car-free village. You will immediately realise the fresh air and peacefulness - villages and cities all over the world should think of this concept!!! The Zermatterhof is an antique 5 star hotel. They pick you up at the station with a grand horse... More 

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Crawley, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 8, 2015

We stayed at this lovely Grand Hotel for our annual skiing holiday and were totally impressed with everything. Our room was most comfortable and fresh fruit was supplied every day. The concierge team were on hand at all times to help with any queries, all staff were excellent and attentive. The gourmet restaurant is first class, although a little expensive... More 

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London, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 25, 2015

This is a excellent hotel, with great staff and facilities. Zermatt is a very small town, so though the location is good, there are lots of other central hotels to pick from as well. The bar is excellent, and a pianist play most of the day.

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