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Grand Hotel Zermatterhof

5.0 of 5 Bahnhofstrasse 55, Zermatt 3920, Switzerland
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Certificate of Excellence 2014
Grand Hotel Zermatterhof
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Grand Hotel Zermatterhof
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168 reviews from our community

Traveler rating
    121
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    4
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Farnham, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 5 days ago NEW

I just want to say a big thank you to All the staff especially Anna from reception and Nourdine concierge every one in the dining room , I stayed in the hotel for 1 week and I travelled by myself but I didn't feel alone for 1 second as the service was perfect and very genuine . the room was... More 

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1 review
5 of 5 stars Reviewed 1 week ago

We spent there only one night. Everything was super! Hotel is located in the very center of Zermatt. The room was beautiful, designed with tset. The housekeeping has very high standard. Hotel has also excelent SPA. Everyone should use it. There is nothing better than to swim in the swimming pool and then visit sauna after whole day. Hotel meets... More 

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Birmingham, Alabama
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here on a Disney Adventure and it was our favorite hotel on the whole tour. The room was nice and clean, spacious bathroom and perfect location for view of the Matterhorn. Of course it helped that our younger kids had an adjoining room with us, so the 4 of us were not packed into a double room, but... More 

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Monrovia, Montserrado, Liberia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 18, 2014

Excellent service,outstanding staff , ideal location in the center of Zermatt .Newly renovated.You feel at home from the moment you enter the hotel.Very warm and hospitable staff.Very nice spa .Several restaurants ,do not forget the newly opened SAY CHEESE.Highly recommended.Congratulations to the management and staff for making our stay a memorable one.

Was this review helpful? Yes 2
Geneva, Switzerland
Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 15, 2014

Good afternoon, Your hotel is very cosy and a paradise at Zermatt. Since the Reservation made by Matt, explaining all the details on how to arrive in Zermatt and giving us the option to pick us up from the train station. Agnieszka with her beautiful smile and manners that welcomed us very cosy at the train station. Sven and all... More 

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Lausanne, Switzerland
Contributor
18 reviews 18 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 6, 2014

I stayed 2 nights at the Zermatterhof in August 2014 because I was attending the Swiss Food Festival that runs each year in Zermatt, and this hotel is just a couple minutes walk from everywhere. Even though beyond time, serial-instagramers, selfie addicts and bloggers may want to know that they will find a safe heaven in this hotel. When I... More 

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Atlanta, Georgia
Contributor
12 reviews 12 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 4, 2014

This is a spectacular hotel right in the heart of this charming town. This is luxury at it's best. The rooms are like being in an updated castle. The views are rugged and beautiful; with the Matterhorn as the centerpiece. The cobblestone roads are car less which makes the experience so charming. The room service is great, and the ding... More 

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USA
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 3, 2014

I have stayed here twice, both times it was a stunning hotel and experience. Try to get a room with a view of the Matterhorn. The staff is just charming and helpful and not overbearing. Just outstanding!

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Birmingham, Alabama
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 2, 2014

The Grand Hotel Zermatterhoff is the nicest hotel I have ever stayed at with the exception of the Grand Floridian at Disney World. The hotel is beautiful, the staff very courteous, the amenities incredible and the view of the Matterhorn from my balcony was breathtaking. The Swiss staff had to get used to my "Southern" English but I had a... More 

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Breckenridge
Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 17, 2014

I love this hotel. I come to Zermatt every year and I stay here every year. The staff is professional, courteous and very willing to help accommodate your requests The location is unbeatable in my mind and I have visited in both summer and winter. I prefer to be in town after a day of skiing so I don't have... More 

Was this review helpful? Yes 1
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Additional Information about Grand Hotel Zermatterhof

Address: Bahnhofstrasse 55, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Grand Hotel Zermatterhof 5*
Number of rooms: 78
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Also Known As:
Grand Hotel Zermatt
Hotel Style:
#5 Business Hotel in Zermatt
#13 Ski-In / Ski-Out Hotel in Zermatt
#14 Family Hotel in Zermatt
#17 Spa Hotel in Zermatt
#24 Luxury Hotel in Zermatt
#51 Romantic Hotel in Zermatt

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