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Hotel Excelsior

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Hofmattstreet 38 | 3920 Zermatt, Zermatt 3920, Switzerland
Hotel amenities
Hotel Excelsior
Ranked #66 of 116 Hotels in Zermatt
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22 reviews from our community

Traveler rating
    14
    5
    3
    0
    0
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Any
English first
Wodonga, Australia
Top Contributor
95 reviews 95 reviews
59 hotel reviews
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed in 8 different hotels over the past 3 weeks and this is by far the best we have stayed in. Our room is quite big with very comfortable beds for sleeping, a table and 3 nice chairs and a workbench. There is a mini bar also. The bathroom is exceptional, large, clean and warm and has a... More

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New York City
Contributor
16 reviews 16 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We like this hotel very much except a little pricey. 1. Modern rooms with balcony facing Mount Matterhorn. 2. Free breakfast with good quality food. 3. Free wi-fi. 4. Train station pick up and drop off. 5. Central location in town.

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Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 10, 2014

The room was excellent, with small living room and spacious shower. Breakfast was excellent. Part of the staff speaks Italian and Portuguese. This is when I learned that over ~3 thousand Portuguese people live in town. The filet flambé served in the hotel was definitely great, prepared in front of you. Really a must. The manager of the hotel was... More

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San Francisco, California
Top Contributor
64 reviews 64 reviews
25 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed December 28, 2013

Stayed here for one night with husband. It happened to be Christmas Eve. We came to Zermatt to see the Matterhorn and to begin the Glacier Express on Christmas Day. We chose Hotel Excelsior because it offered the best price, was available, and was close to the train station. Total for one night was $259.78 USD or 225 CHF. This... More

Was this review helpful? Yes 1
dahlonega, ga
Senior Reviewer
9 reviews 9 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 15, 2012 via mobile

This hotel is clearly only rated so low due to a small amount of reviews. We stayed in zermatt for one night before boarding the glacier express, but we wish we could have stayed longer! Upon arrival, we were upgraded to a balcony room with a view at no extra charge. The room was very clean and comfortable. We had... More

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Ljubljana, Slovenia
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 25, 2012

A nice way to spend your days while skiing in Zermatt. This is a nice, clean family owned hotel, Swiss way with all you need for a perfect skiing, other than a spa. Comfortable beds, excessive breakfast and a dinner you will remember. Service without remarks. I have spent several skiing holidays with my family here since 1985. This February... More

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Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 31, 2011

The hotel is a quaint alpine place. The rooms are neat and modern. All rooms have free wi-fi , a definite plus. If you can afford it , take a deluxe room which faces the matterhorn. The view in the morning is awesome. The staff is very friendly . When you reach the station call the hotel and they will... More

Was this review helpful? Yes 5
New Orleans, Louisiana
Top Contributor
64 reviews 64 reviews
5 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 25, 2011

Excelsior was the most comfortable of our 3 hotels on our trip! We had a suite, and the bathroom was very large and nice. The bed was very comfortable, and warm. Breakfast was AWESOME. Make time for breakfast. Pretty close to the main street, but a little of a walk. Great view from the room, right on the river. You... More

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Additional Information about Hotel Excelsior

Address: Hofmattstreet 38 | 3920 Zermatt, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Valais > Zermatt
Price Range (Based on Average Rates): $$$

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