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Hotel Excelsior

Hofmattstreet 38 | 3920 Zermatt, Zermatt 3920, Switzerland
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1 room 1 adult
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42 Reviews from our TripAdvisor Community

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Nambour
Level Contributor
65 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

My room looked out over the town and had a balcony where you could watch the people walking by but was quite sound proof when the door was closed. This room had a refrigerator which I have not always found in mid range hotels in the UK and not in the only other hotel I experienced in Switzerland. The young... More 

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Thank SnowDreamers
Milton Keynes, United Kingdom
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed October 7, 2015

We stayed at this hotel for 2 nights and were very pleased.The Hotel is in the heart of the village of Zermatt and is a short walk from the station (about 6 mins). Lots of restaurants nearby as well. Room was very comfortable and the view from our window was breathtaking. Great place to stay and would recommend to anyone... More 

Helpful?
1 Thank Suyangi G
Southend-on-Sea, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 15, 2015

We found this excellent family owned Hotel, about 23 years ago. Since then we have had 11 excellent holidays there. It is only a few minutes walk from Zermatt Railway Station. It is situated beside the River, next to the old part of Zermatt village, and only a five minute walk from the main tourist centre. There are excellent views... More 

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4 Thank Rodney H
Auckland
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 19, 2015 via mobile

I stayed here one night and was very pleased with this hotel the service was excellent and the hotel director went out if his way to help locate my lost camera The room was clean and comfortable and had a balcony with a view. The breakfast was delicious with a variety of choices and wait staff were very friendly It... More 

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Thank anjistarAuckland
Boston
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 30, 2014

We went as a family of four and were given a beautiful suite of two modern rooms and a very large bathroom with a wonderful view of the Matterhorn. This would have been the best hotel experience ever if it weren't for the VERY STRONG presence of smoke in the room from the bar on the floor below us. We... More 

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Thank BostonR
Wodonga, Australia
Level Contributor
133 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
5 of 5 stars Reviewed August 27, 2014

We have stayed in 8 different hotels over the past 3 weeks and this is by far the best we have stayed in. Our room is quite big with very comfortable beds for sleeping, a table and 3 nice chairs and a workbench. There is a mini bar also. The bathroom is exceptional, large, clean and warm and has a... More 

Helpful?
Thank paulscan
New York City
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed August 23, 2014

We like this hotel very much except a little pricey. 1. Modern rooms with balcony facing Mount Matterhorn. 2. Free breakfast with good quality food. 3. Free wi-fi. 4. Train station pick up and drop off. 5. Central location in town.

Helpful?
Thank moonNewYorkCity
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 10, 2014 via mobile

The room was excellent, with small living room and spacious shower. Breakfast was excellent. Part of the staff speaks Italian and Portuguese. This is when I learned that over ~3 thousand Portuguese people live in town. The filet flambé served in the hotel was definitely great, prepared in front of you. Really a must. The manager of the hotel was... More 

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1 Thank SandroBernardes
San Francisco, California
Level Contributor
71 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed December 28, 2013

Stayed here for one night with husband. It happened to be Christmas Eve. We came to Zermatt to see the Matterhorn and to begin the Glacier Express on Christmas Day. We chose Hotel Excelsior because it offered the best price, was available, and was close to the train station. Total for one night was $259.78 USD or 225 CHF. This... More 

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1 Thank Lea A
dahlonega, ga
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 14, 2012 via mobile

This hotel is clearly only rated so low due to a small amount of reviews. We stayed in zermatt for one night before boarding the glacier express, but we wish we could have stayed longer! Upon arrival, we were upgraded to a balcony room with a view at no extra charge. The room was very clean and comfortable. We had... More 

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2 Thank ploog4
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