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All 116 Zermatt hotels

CERVO Zermatt

5.0 of 5 Hotel   |   Riedweg 156, Zermatt 3920, Switzerland
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Ranked #7 of 116 hotels in Zermatt
A recent review
5 of 5 stars reviewed 6 days ago
GBChappell Warminster, United Kingdom
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410 people have reviewed this hotel

Traveler rating
    371
    31
    7
    1
    0
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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English first
Warminster, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

As boutique hotels go this must set a new standard. Friendly as a family home, chic as a street in Milan this place has it all. Nothing is forgotten, every detail catered for. An example to everyone of how it should be done. Congratulations and thank you Cervo, you exceeded our expectations.

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Geneva, Switzerland
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 1 week ago

This hotel is one of the best boutique hotels I have ever had the pleasure to stay at. The level of friendliness and helpfulness of the staff is at the highest level. We went for a long hike and came back really late and the staff welcomed us with open arms. The food has a game theme and is just... More

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Copenhagen, Denmark
1 review
5 of 5 stars Reviewed 4 weeks ago

We have had the pleasure of 4 nights at Cervo in July, and can as a start tell that I in average stay at high-end hotels 15-20 times a year through my travelling with work. I can just say that Cervo in Zermatt is one of the most carried out design hotels I have ever stayed at. Everything was perfect... More

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Zurich, Switzerland
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Dear Cervo Team What can I say. Thanks to the amazing Cervo team our wedding was perfect. We spent 3 wonderful nights at the Cervo , one of them being the wedding party. The whole team took care of us, from the preparation meetings to the day we checked out. They took care of our guest (79 pax!!) like own... More

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Genève
Contributor
16 reviews 16 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 6, 2014

People are so nice, bedrooms are amazing and have a really good designed. The view is fantastic and the spa is like heaven! Have a jacuzzi with view! You also have the view in the sauna. Perfect to take time with your partner. It's romantic. It's like to be a princess!

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Perth, Australia
Top Contributor
112 reviews 112 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 1, 2014

My friends and I were lucky to have Christmas lunch at this fabulous spot up the mountain. Our food was fabulous and reasonably priced, the service was excellent and they indulged us with taking photos of us with Christmas gear on. Some of our party skied into and out of the facility whilst the non skiers could just catch the... More

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Cardiff, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 25, 2014

My wife and I stayed at Cervo once again, this time for a short, last minute end of winter season break and, as on each previous occasion we have stayed here, we had a fantastic time and everything was perfect. Cervo is: Classy without being stuffy Professional without being pretentious Friendly without being intrusive Modern and just a little quirky... More

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New York
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 14, 2014

We stayed only one night and might have just had one of those "off" experiences but we found the service in reception at the hotel very awkward. The woman who greeted us was much more concerned about collecting payment at check-in than anything else because she was leaving shortly arrived we arrived and wouldn't be there when we checked out... More

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Winterthur, Switzerland
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 25, 2014

But not only the location is perfect, also the rooms, the restaurant, the breakfast buffet and the terrace after skiing are superb! We enjoyed the sauna as well. Only the jacuzzi is not up to the standard of everything else.

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Perth, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 23, 2014

We stayed here on a ski trip at Zermatt recenty and to be honest, it was one of the best hotels I've ever stayed in. During our stay we felt like we were on our honeymoon. Other hotels and resorts should learn a thing or two about hospitality from the people at Cervo. Their staff are friendly, helpful and just... More

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Additional Information about CERVO Zermatt

Address: Riedweg 156, Zermatt 3920, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Valais > Zermatt
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — CERVO Zermatt 5*
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Also Known As:
Cervo Zermatt Hotel Zermatt

161 photos of this hotel

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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Suites Wheelchair access
Hotel Style
#3 Ski-In / Ski-Out Hotel in Zermatt #4 Luxury Hotel in Zermatt #4 Romantic Hotel in Zermatt #6 Family Hotel in Zermatt
Hotel Class
Official Description (provided by the hotel)
LIKE HOME: CERVO When you enter the CERVO, there’s not a revolving door in sight. No, to enter the CERVO you take the small almost private entrance – appropriate to a homely chic chalet, which has been family-owned for generations. Once inside there’s a simple table. A telephone. And a warm welcoming smile. In fact you feel much more than welcome. You feel at home. ... more   less 
Number of rooms
35

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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