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CERVO Zermatt

5.0 of 5 Riedweg 156, Zermatt 3920, Switzerland
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CERVO Zermatt
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CERVO Zermatt
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438 reviews from our community

Traveler rating
    395
    35
    7
    1
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83
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My wife and I were there at the start of January and very much enjoyed our stay in Zermatt, even if we didn't have that much snow to play with. The staff were always charming and very accommodating. Other than the resorts on the actual hill, I also think that CERVO was the only place you could actually ski into.... More 

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New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

From the first welcome by the engaging staff in their red jeans and checkered shirts (no frumpy, uncomfortable-looking attire here!) to the uncluttered, quiet rooms and the food, wine, setting, fun après-ski... everything is in place to make your stay a truly enjoyable experience. You can relax, live it up or just chill... Four of us (two adults and two... More 

Was this review helpful? Yes 1
Norwich, United Kingdom
Top Contributor
56 reviews 56 reviews
27 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have been visiting zermatt for many years now, and this year we decided to have Christmas lunch here, and it wasn't a disappointment, it's probably one of the most efficient run establishments I have ever been to, the whole outfit from arrival to food, cloakrooms, service is 100%, we ate and drank extremely well and were looked after like... More 

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1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

We had a horrible time as when we arrived in Zermatt the hotel we were supposed to stay at was a complete fake. We were out a few thousand dollars and shocked. The employees and managers including the proprietor of Cervo went above and beyond to help us out. This is the highest season here and impossible to get a... More 

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Caracas
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This hotel is one of the best mountain hotel boutique I've been. The chalets, decor, modern, stylish, cozy, views, amenities, all the details and the service supuerb!. We could not use the ski in ski out because of season but ski was excellent!. Restaurant was a top!, a must once you arrive

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Stockholm, Sweden
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 20, 2014

The Cervo is outstanding and we had an absolutely fantastic stay, that is certain. If I could give 4.5 stars I would. 1/2 star only left for small improvements. I write this review only to offer improvement tips to management and to advise guests what they are getting. GENERAL The hotel is a spread out property of chalets on a... More 

Was this review helpful? Yes 4
Morges
Top Contributor
56 reviews 56 reviews
31 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed November 25, 2014

We went there for a romantic weekend with my wife. Every details has been thought trough , I like the idea of having things under control for the pleasure of your customer. The Cervo is ideal for those who are looking for a design hotel, not to big In a fresh atmosphere with a smiling staff. We really enjoyed the... More 

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Geneva, Switzerland
Top Contributor
101 reviews 101 reviews
98 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed November 23, 2014

We stayed there for one night in October. Our room, under the roof, was really perfect, with a small balcony facing the Matterhorn. The restaurant was far from being at the same level. Having booked a table, we still had to wait for half an hour, that we had to spend at the bar (where we also had to wait... More 

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dfl79, Inhaber at CERVO Zermatt, responded to this review

Dear OneAdvisedTraveller Thank you very much for your review. With pleasure we read, that you enjoyed your stay at the CERVO and especially the complementary upgrade to a junior suite under the roof. We note that you were not a 100% satisfied with our restaurant. We apologize for you're waiting time at the restaurant. This is definitely something we will... More 

Stockholm
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 16, 2014

We stayed at the Cervo one week in February. Expectations were pretty high after reading reviews on Tripadvisor and talking to friends that had stayed there before. We were extremely pleased with the whole experience. Great quality throughout including rooms, spa, and food. Perfect location for skiers and great service! We will be back.

Was this review helpful? Yes 2
Cambridge, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 4, 2014

We were in Zermatt in the off-season, so we were bumped up to one of the nicer rooms with a deck and a floor to ceiling view of the breathtaking village of Zermatt and the Matterhorn. The staff was friendly and helpful, and I only wish I had bought something in their small souvineer shop to bring home! The hotel... More 

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Additional Information about CERVO Zermatt

Address: Riedweg 156, Zermatt 3920, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — CERVO Zermatt 5*
Number of rooms: 35
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Also Known As:
Cervo Zermatt Hotel Zermatt
Hotel Style:
#2 Ski-In / Ski-Out Hotel in Zermatt
#4 Luxury Hotel in Zermatt
#5 Romantic Hotel in Zermatt
#8 Family Hotel in Zermatt

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