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CERVO Zermatt

Travelers' Choice award winner
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Riedweg 156, Zermatt 3920, Switzerland
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CERVO Zermatt
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CERVO Zermatt
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456 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

The Cervo is a delightful hotel with an impeccable staff that delights in hitting all the right notes. This hotel really specializes in taking great care of their guests. My wife and I enjoyed a short visit, which will absolutely lead to a long return. All the rooms on the property are impeccably laid out and it seems that each... More 

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6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 27, 2015

Stayed at Cervo for a week or more - three time now. So you know I like the hotel. Service is always excellent, rooms well equipped, excellent restaurants. And what is best: Matterhorn view and at the slope from Sunegga to Zermatt

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Level Contributor
7 reviews
5 of 5 stars Reviewed May 5, 2015

We travelled to Zermatt firstly for the Cervo secondly for the Unplugged concerts! What a great event by the way! The Cervo is a homy cosy place to be with not to much "alpine kitsch"! The staff is wonderful helpful, the breakfast yummie, the rooms very thoughful great, we slept sooo good, the food concept great, the bar food yumm... More 

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Snowmass Village, Colorado
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed April 7, 2015

My husband is a hotel manager at a top ranked trip advisor hotel in the US. We are VERY picky of hotel service and this hotel is the best hotel in the world! I have never been so impressed with service, staff, ambiance, cleanliness, management, and overall experience. My husband and I had our Wedding reception at Cervo. We cannot... More 

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Brewster
Level Contributor
53 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed March 27, 2015

Stayed at Cervo with 3 other couples for 6 days of skiing the first week of March. We really enjoyed the fact that hotel was located at the end of the piste and to start the day you needed only take the elevator down to take the train up to Sunnegga to start your day of skiing or take the... More 

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Sussex
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed March 15, 2015

We stayed here for a week and January and absolutely loved every moment. The location is brilliant at the end of the piste overlooking the town but only minutes from the centre which is accessed by the lift opposite the hotel. Our room was comfortable with gorgeous views of the Matterhorn and one of the best parts of the day... More 

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Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 13, 2015

Stayed there for the second time (first time in winter) for four nights. The lodge lives up to highest expectations in all respect. Rooms are super clean, spacious and with gorgeous views, all facing the quintessential mountain, the Matterhorn. The SPA area is wonderful as well and almost private given that there is one per chalet. Most importantly, the staff... More 

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Hong Kong, China
Level Contributor
141 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
4 of 5 stars Reviewed March 10, 2015

Glad to be here for our 2nd visit. Our experience was better last visit .... but it was still very good this time. We were late to book so did not get the junior suite - but the regular room was fine, even tho a tiny bit tight - there is ample storage space. The place was really peak season... More 

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Abu Dhabi, United Arab Emirates
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed March 10, 2015

We stayed in the owners lodge which was perfect. 3 couples and also room for single or nanny in pull out bed in TV room. The views from all the windows was amazing but direct Matterhorn views from master bedroom was picture perfect. Lodge had its own sitting area, fully equipped kitchen and log fireplace. Perfect for non skiers as... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 20, 2015

We really enjoyed the White Horn Package which allowed us to make the most of the lovely facilities at the Cervo. Great value for money. Service was personal and enthusiastic and we were surprised that everyone seemed to know who we were. Enjoyed the evening turn-downs with thoughtful little gifts such as lip balm rather than the standard piece of... More 

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