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CERVO Zermatt

Travelers' Choice award winner
Hotel website
Riedweg 156, Zermatt 3920, Switzerland
Best prices for: 1 room 1 guest
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CERVO Zermatt
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CERVO Zermatt
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453 reviews from our community

Traveler rating
    409
    36
    7
    1
    0
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 2 weeks ago

We travelled to Zermatt firstly for the Cervo secondly for the Unplugged concerts! What a great event by the way! The Cervo is a homy cosy place to be with not to much "alpine kitsch"! The staff is wonderful helpful, the breakfast yummie, the rooms very thoughful great, we slept sooo good, the food concept great, the bar food yumm... More 

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Snowmass Village, Colorado
Contributor
12 reviews 12 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 7, 2015

My husband is a hotel manager at a top ranked trip advisor hotel in the US. We are VERY picky of hotel service and this hotel is the best hotel in the world! I have never been so impressed with service, staff, ambiance, cleanliness, management, and overall experience. My husband and I had our Wedding reception at Cervo. We cannot... More 

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Brewster
Top Contributor
53 reviews 53 reviews
6 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed March 27, 2015

Stayed at Cervo with 3 other couples for 6 days of skiing the first week of March. We really enjoyed the fact that hotel was located at the end of the piste and to start the day you needed only take the elevator down to take the train up to Sunnegga to start your day of skiing or take the... More 

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Sussex
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 15, 2015

We stayed here for a week and January and absolutely loved every moment. The location is brilliant at the end of the piste overlooking the town but only minutes from the centre which is accessed by the lift opposite the hotel. Our room was comfortable with gorgeous views of the Matterhorn and one of the best parts of the day... More 

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Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 13, 2015

Stayed there for the second time (first time in winter) for four nights. The lodge lives up to highest expectations in all respect. Rooms are super clean, spacious and with gorgeous views, all facing the quintessential mountain, the Matterhorn. The SPA area is wonderful as well and almost private given that there is one per chalet. Most importantly, the staff... More 

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Hong Kong, China
Top Contributor
140 reviews 140 reviews
57 hotel reviews
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed March 10, 2015

Glad to be here for our 2nd visit. Our experience was better last visit .... but it was still very good this time. We were late to book so did not get the junior suite - but the regular room was fine, even tho a tiny bit tight - there is ample storage space. The place was really peak season... More 

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Abu Dhabi, United Arab Emirates
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed March 10, 2015

We stayed in the owners lodge which was perfect. 3 couples and also room for single or nanny in pull out bed in TV room. The views from all the windows was amazing but direct Matterhorn views from master bedroom was picture perfect. Lodge had its own sitting area, fully equipped kitchen and log fireplace. Perfect for non skiers as... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 20, 2015

We really enjoyed the White Horn Package which allowed us to make the most of the lovely facilities at the Cervo. Great value for money. Service was personal and enthusiastic and we were surprised that everyone seemed to know who we were. Enjoyed the evening turn-downs with thoughtful little gifts such as lip balm rather than the standard piece of... More 

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LosAngeles, California
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 10, 2015

A group of six just finished a fabulous week at Hotel Cervo. All of us have stayed in many, many of the top hotels in the world and Hotel Cervo has to rank with the best. The facilities and décor at the hotel are top notch and are very additive to the experience. And the staff was extremely pleasant and... More 

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 31, 2015 via mobile

We stayed in a junior suite and the room is very cosy, large and with a nice design. We had great meat and cheese dishes at Ferdinand restaurant. The atmosphere is nice too! The CERVO main restaurant was disappointing

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