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CERVO Zermatt

Travelers' Choice award winner
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Riedweg 156, Zermatt 3920, Switzerland
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1 room 1 guest
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CERVO Zermatt
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Luxembourg
2 reviews
5 of 5 stars Reviewed 1 week ago

We spent 4 nights in this hotel. Attentive staff; view over the valley and right to the Matterhorn; compact room with everything available incl DVD player which played by non-European zone DVDs; little gifts put out by the turn-down staff; bottles of water; free Minibar drinks; card to use the lift to get to the valley floor and Z itself.... More 

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1 review
5 of 5 stars Reviewed 1 week ago

We are a family of three with a young baby. We visited Zermatt in July 2015 and stayed just one night with Cervo. The hotel is excellent. Location is great, above the village with a direct view of Matterhorn and the valley. The rooms and facilities are top quality, although bit small. The sun terrace is fantastic to have an... More 

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United States
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 3 nights. Super friendly and professional staff, the lift right outside of the hotel that brings you to the village is excellent, we ate at the restaurant twice. Rooms were nice, free soft drinks in the minibar.

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Geneva
Level Contributor
104 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have hesitated about giving Cervo a 5 star rating because, while great, it was not perfect. However my overall experience has been excellent. A five star resort near the center but away from the crowds, with a relaxed atmosphere, a great breakfast, a spacious suite with a Hästens bed (unfortunately not all rooms have them) an outdoor whirlpool, view... More 

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dfl79, Inhaber at CERVO Zermatt, responded to this review

Dear Guest Thank you very much for your visit and valuable feedback on TA. We will take your comments as a great opportunity to improve our services! We look forward to welcome you back hopefully soon in Zermatt! Best regards Daniel F. Lauber, daniel@cervo.ch More 

Bergen, Norway
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed for three nights in July 2015 and had an incredible stay. The staff and service was impeccable and heightened the experience to the next level. The excellent breakfast is the perfect start for a long day of hiking. Upon return you can relax in the spa area of your chalet before retreating to the intimate Cervo Puro Restaurant... More 

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Singapore, Singapore
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My hubby surprised me with the accommodation at Zermatt...and I (we) absolutely loved it. He booked a deluxe room in the annexe with breathtaking views of the Matterhorn right from our balcony. Wow! Highly recommended. The room was fantastic, modern yet homely, furnished with light coloured wood and Molton Brown products. Service was great...and the breakfast was absolutely fantastic -... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 6, 2015

The Cervo is a delightful hotel with an impeccable staff that delights in hitting all the right notes. This hotel really specializes in taking great care of their guests. My wife and I enjoyed a short visit, which will absolutely lead to a long return. All the rooms on the property are impeccably laid out and it seems that each... More 

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Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 27, 2015

Stayed at Cervo for a week or more - three time now. So you know I like the hotel. Service is always excellent, rooms well equipped, excellent restaurants. And what is best: Matterhorn view and at the slope from Sunegga to Zermatt

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Level Contributor
8 reviews
5 of 5 stars Reviewed May 5, 2015

We travelled to Zermatt firstly for the Cervo secondly for the Unplugged concerts! What a great event by the way! The Cervo is a homy cosy place to be with not to much "alpine kitsch"! The staff is wonderful helpful, the breakfast yummie, the rooms very thoughful great, we slept sooo good, the food concept great, the bar food yumm... More 

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Snowmass Village, Colorado
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 7, 2015

My husband is a hotel manager at a top ranked trip advisor hotel in the US. We are VERY picky of hotel service and this hotel is the best hotel in the world! I have never been so impressed with service, staff, ambiance, cleanliness, management, and overall experience. My husband and I had our Wedding reception at Cervo. We cannot... More 

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