We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 30 Zermatt B&Bs / inns

Hotel Helvetia

2.0 of 5 Small Hotel   |   Bahnhofstrasse 72, Zermatt 3920, Switzerland
Hotel amenities
Save Saved
You added Hotel Helvetia to your Saves list
Hotel Helvetia
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
58%
Ranked #21 of 30 Zermatt B&B and Inns
A recent review
3 of 5 stars reviewed 5 weeks ago
southpugetsound Olympia, Washington
  • Overview
  • Reviews (45)
  • Photos (27)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (10)
  • Location
  • More
Write a Review

45 people have reviewed this hotel

Traveler rating
    4
    18
    13
    4
    6
See reviews for
3
19
7
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
Olympia, Washington
Senior Contributor
45 reviews 45 reviews
44 hotel reviews
92 helpful votes 92 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I stayed during the summer months. Overall: An affordable 'crash pad' after hours of hiking/exploring in a very pricey/touristy area. Don't expect an amazing view but do expect a clean room, good breakfast, and convenient location in the heart of Zermatt. Pros: 1) The lady who serves breakfast was amazing; she also performs other job roles at the hotel/restaurant too.... More

Was this review helpful? Yes
Geneva, Switzerland
Top Contributor
214 reviews 214 reviews
30 hotel reviews
141 helpful votes 141 helpful votes
4 of 5 stars Reviewed June 28, 2014

At 100 CHF for a night including breakfast you won't find a better deal on central Zermatt (summer rate). the hotel is just 10 minutes walk from the station right on the main street were all shops and restaurants are. it is a short walking distance to all ski lifts as well. the breakfast is not a massive buffet but... More

Was this review helpful? Yes 1
Zurich, Switzerland
Senior Contributor
44 reviews 44 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 18, 2014

This little hotel is located just opposite of the Brown Cow pub, about 10 mins walk from the station. Its a great place for food and drinks, but if you're carrying all your ski gear, I would recommend staying a bit closer to the ski lifts (closest is gornergrat, which is near main station=10 mins). the breakfast buffet is OK,... More

Was this review helpful? Yes 1
Castro Valley, California
Contributor
14 reviews 14 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 2, 2013

Just a few blocks from the train station. Our room had a balcony overlooking the street where all the action is. We only stayed one night but wish we could have stayed longer. We had dinner in their restaurant which was excellent. No elevator but I'm young enough (64) to carry up the luggage one flight. This place is clean,... More

Was this review helpful? Yes
Singapore, Singapore
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 22, 2013

The hotel's location is okay, lots of restaurants nearby too. stayed in this hotel for 3 nights. Check in counter in the 2nd floor which is okay, my family of 3 was put into a room on the 5th floor which was terrible. we had carry our heavy luggage up the stairs to the 5th floor. Once i pushed open... More

Was this review helpful? Yes
Martin S, Geschäftsführer at Hotel Helvetia, responded to this review

Dear all We have only double rooms with extra bed in our hotel. Unfortunately this type of rooms doesn't exist in the booking channels and we have to call them triple room. Therefore our rooms are very small for 3 adults, but the price also;) More

Zurich, Switzerland
1 review
1 of 5 stars Reviewed August 1, 2013

We've chosen the Hotel Helvetia because of its central location without reading online reviews before. When we arrived the receptionist just gave us a key without asking for our names. As it turned out it was the wrong key as we were three people and the room had only a matrimonial bed. Once we got the right keys we found... More

Was this review helpful? Yes
Martin S, Geschäftsführer at Hotel Helvetia, responded to this review

Dear all We have only double rooms with extra bed in our hotel. Unfortunately we have to call them triple room, as no other names exist in the booking channels. Therefore the rooms are very small for three adults, as is the price;) Attention, no elevator in the hotel! If you need help with your luggage, don't hesitate to ask... More

Zurich, Switzerland
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 1, 2013

Well located very close to the station, room very small and a bit dated, but perfectly serviceable. Staff pleasant without being particularly friendly. For CHF 85 for a single room you don't get top luxury or service, but you don't pay for it (at Zermatt prices)

Was this review helpful? Yes
Jakarta, Indonesia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 1, 2013

This hotel is located in the heart of Zermatt. It is pretty close from train station. When you get out from the train station, just turn right and walk straight to the hotel. The hotel will be at your right side. The room is quite comfortable with the spectacular view fom the window. The breakfast is good. Just one thing,... More

Was this review helpful? Yes
Singapore
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 19, 2013

Coming from Singapore, we were looking forward to Zermatt. Hotel was a short drive by a small mini truck and it was upslope. Its best rather than to tug your luggage up yourself the slippery snow covered slope. Bit cramped to manoveur 2 large luggages up onto the reception and into our rooms on the 3rd floor but for the... More

Was this review helpful? Yes
London, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 29, 2013 via mobile

I spent two nights in the Hotel Helvetia with friends from the UK in April 2013. I'll start with the hotel's only good point, which is its location on the main street - not too far from the train or cable car stations. In every other respect, though, this hotel is abysmal and not a great advert either for Swiss... More

Was this review helpful? Yes
Martin S, Geschäftsführer at Hotel Helvetia, responded to this review

Dear all We have only double rooms with extra bed in our hotel. Unfortunately we have to call them triple room, as no other names exist in the booking channels. Therefore the rooms are very small for three adults, as is the price;) Attention, no elevator in the hotel! If you need help with your luggage, don't hesitate to ask... More

Owners: What's your side of the story?
If you own or manage Hotel Helvetia, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Helvetia? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Helvetia

Address: Bahnhofstrasse 72, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Valais > Zermatt
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hotel Helvetia 2*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Priceline, Tingo, BookingOdigeoWL and Venere so you can book your Hotel Helvetia reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

27 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (16)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (3)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (12)
Viewed
Other (12)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Zermatt with
any amenities

Amenities

Restaurant Ski-In / Ski-Out
Hotel Class
Official Description (provided by the hotel)
Our 2 stars hotel is located in the heart of Zermatt. We have lovely small and clean rooms with a bathroom and TV in each. The Restaurant Helvetia is well know in whole Zermatt for it's exellent Swiss kitchen. Now we also serve Thai food. ... more   less 
Number of rooms
14

Questions & Answers

Questions? Get answers from Hotel Helvetia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer