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Hotel Helvetia

2.0 of 5 Bahnhofstrasse 72, Zermatt 3920, Switzerland
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Hotel Helvetia
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Hotel Helvetia
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48 reviews from our community

Traveler rating
    4
    20
    14
    4
    6
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4
20
7
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Contributor
14 reviews 14 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 14, 2014

Hotel Helvetia is situated in the heart of Zermatt. Great location. 5 min walk from the train staion, 2 min walk to the museum and the Church. All the lift are around so they can take you to the top, to the magnificent views. But that is just about it..... Cheaper than most hotels, but still whoever owns it, needs... More 

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Olympia, Washington
Senior Contributor
45 reviews 45 reviews
43 hotel reviews
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed July 30, 2014

I stayed during the summer months. Overall: An affordable 'crash pad' after hours of hiking/exploring in a very pricey/touristy area. Don't expect an amazing view but do expect a clean room, good breakfast, and convenient location in the heart of Zermatt. Pros: 1) The lady who serves breakfast was amazing; she also performs other job roles at the hotel/restaurant too.... More 

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Geneva, Switzerland
Top Contributor
219 reviews 219 reviews
31 hotel reviews
155 helpful votes 155 helpful votes
4 of 5 stars Reviewed June 28, 2014

At 100 CHF for a night including breakfast you won't find a better deal on central Zermatt (summer rate). the hotel is just 10 minutes walk from the station right on the main street were all shops and restaurants are. it is a short walking distance to all ski lifts as well. the breakfast is not a massive buffet but... More 

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Zurich, Switzerland
Senior Contributor
48 reviews 48 reviews
26 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed March 18, 2014

This little hotel is located just opposite of the Brown Cow pub, about 10 mins walk from the station. Its a great place for food and drinks, but if you're carrying all your ski gear, I would recommend staying a bit closer to the ski lifts (closest is gornergrat, which is near main station=10 mins). the breakfast buffet is OK,... More 

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Castro Valley, California
Contributor
14 reviews 14 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 2, 2013

Just a few blocks from the train station. Our room had a balcony overlooking the street where all the action is. We only stayed one night but wish we could have stayed longer. We had dinner in their restaurant which was excellent. No elevator but I'm young enough (64) to carry up the luggage one flight. This place is clean,... More 

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Singapore, Singapore
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 22, 2013

The hotel's location is okay, lots of restaurants nearby too. stayed in this hotel for 3 nights. Check in counter in the 2nd floor which is okay, my family of 3 was put into a room on the 5th floor which was terrible. we had carry our heavy luggage up the stairs to the 5th floor. Once i pushed open... More 

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Martin S, Geschäftsführer at Hotel Helvetia, responded to this review

Dear all We have only double rooms with extra bed in our hotel. Unfortunately this type of rooms doesn't exist in the booking channels and we have to call them triple room. Therefore our rooms are very small for 3 adults, but the price also;) More 

Zurich, Switzerland
1 review
1 of 5 stars Reviewed August 1, 2013

We've chosen the Hotel Helvetia because of its central location without reading online reviews before. When we arrived the receptionist just gave us a key without asking for our names. As it turned out it was the wrong key as we were three people and the room had only a matrimonial bed. Once we got the right keys we found... More 

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Martin S, Geschäftsführer at Hotel Helvetia, responded to this review

Dear all We have only double rooms with extra bed in our hotel. Unfortunately we have to call them triple room, as no other names exist in the booking channels. Therefore the rooms are very small for three adults, as is the price;) Attention, no elevator in the hotel! If you need help with your luggage, don't hesitate to ask... More 

Zurich, Switzerland
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 1, 2013

Well located very close to the station, room very small and a bit dated, but perfectly serviceable. Staff pleasant without being particularly friendly. For CHF 85 for a single room you don't get top luxury or service, but you don't pay for it (at Zermatt prices)

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Jakarta, Indonesia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 1, 2013

This hotel is located in the heart of Zermatt. It is pretty close from train station. When you get out from the train station, just turn right and walk straight to the hotel. The hotel will be at your right side. The room is quite comfortable with the spectacular view fom the window. The breakfast is good. Just one thing,... More 

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Singapore
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed June 19, 2013

Coming from Singapore, we were looking forward to Zermatt. Hotel was a short drive by a small mini truck and it was upslope. Its best rather than to tug your luggage up yourself the slippery snow covered slope. Bit cramped to manoveur 2 large luggages up onto the reception and into our rooms on the 3rd floor but for the... More 

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Additional Information about Hotel Helvetia

Address: Bahnhofstrasse 72, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hotel Helvetia 2*
Number of rooms: 14
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